Carolina Alvidrez approached us as we were in the dealer lot looking for parking. My wife wanted to…read morego to just look at vehicles on an advertised deal. We didn't want to be hassled by salespeople. We just wanted to look. Carolina offered to help us look, but we weren't wanting "help." Once we parked and allowed her to offer her services, we were so glad we did!!! Carolina was very kind, friendly, helpful, and welcoming. Adán Perez joined her and between the 2 of them my wife was able to look at what she wanted. No hassle, no fuss, we had a very pleasant experience and my wife drove away with what she wanted, not what they wanted her to have. Mike Perez helped finalize paperwork and once it was detailed We left happy and not stressed. Thank you!! Great folks. Great experience.

Huge thank you to Susan at Melloy Nissan for turning a stressful car situation into such a happy…read moreending! She has the BEST energy and made the whole experience so much easier and more enjoyable. If you're looking for a car, go see Susan! She's seriously the sweetest!

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

I only take my truck to this location because Alex and the A&R team provide quality work and…read moreexcellent, honest customer service. I highly recommend them!

Ray Santos is amazing to work with in our son buying his first car . This will be the 5 car from…read morethem and we will continue to send people to Houston because they take car care of their customers. Great dealership!

Friendly service, they were able to meet all my needs. Highly recommend. Mr. Rojo was very helpful.read more

Let me go on record that I wholly dislike most car sales people - whether new or used. In shopping…read morefor cars, I have been to many, many car dealerships. That being said, I have to say that I have just had the most wonderful experience at Enterprise Car Sales. From the minute we walked on the lot, we were treated respectfully, honestly and were able to joke with our salesman, Mike Ellis. I HIGHLY recommend speaking with this man if you are in the market for a well-maintained used car. This man never pushed, never prodded, asked the appropriate questions and did it with a smile on his face. He was honest, forthcoming and just a pleasure to deal with. And he found me the car I wanted - that I loved. And then he brings in that pushy little person -- you know, the "closer" -- who goes over the financing with you. Except she wasn't. Lisa Darby was a pleasure to deal with - went through the information thoroughly and was honest as the day is long. She did her job efficiently and all with a smile on her face. And she drinks coffee :) I was a bit sad when I drove off the lot in my new/used dream car. A hug goodbye from both Mike and Lisa after I made them play staff photographer and sync my phone and go over features gave me a little tear in my eye. A dream team to be sure!

Even worse than being gaslighted in the first place by the company, Christina responds and asks me…read moreto contact them again. So, I spend an hour more to contact them again and their customer service chat person assured me that they would escalate the issue and someone would contact me. That was 6 weeks ago, and still no contact. When there is a problem, they say the customer is crazy (gaslight). Then, in public view they pretend like they care, but show they don't by privately ignoring the customer (fake public image). Enterprise car sales customer service is pathetic. Buy a car from a company that cares.

Staff is very friendly and knowledgeable, Mr Fetters is a stand up guy. Not only excellent car…read moresales but wonderful service after your purchase. Highly recommended!!

Everybody there is really great to work with from buying a vehicle to after service would recommend…read moreto everyone

We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

Bought new car here! Great service and Cindy was awesome and found the perfect car for me!read more

I brought my 2013 BMW 328i to Sandia BMW after experiencing symptoms consistent with the N20 engine…read moretiming chain defect -- a known, documented issue that is the subject of a federal class action lawsuit (Gelis v. BMW, D.N.J.) and an active BMW service bulletin (SI B11 03 17). I disclosed my concerns explicitly: the vehicle was running hotter than normal, had experienced a loss of power, and had triggered an intermittent oil pressure warning under load. The service advisor's response was to misrepresent BMW's own engineering specifications, claiming that elevated operating temperatures were "optimal" for this vehicle. This is factually incorrect and directly contradicts BMW's published guidelines. No further diagnostic action was taken, and I was dismissed without remedy. Eight weeks later, the engine suffered catastrophic failure -- grinding, complete loss of power, and a no-start condition consistent with total timing chain and oil pump system destruction. The vehicle had to be towed. The failure mode, the timeline, and the symptom progression I reported at my service visit are textbook presentations of the exact defect Sandia BMW's certified technicians are trained and obligated to identify. A dealership operating as an authorized BMW service center has both the proprietary diagnostic tools and the manufacturer's service bulletins to identify this failure in progress. The decision to send me back on the road in a vehicle exhibiting active warning signs of imminent catastrophic engine failure raises serious questions about the standard of care provided -- and the potential liability that follows from it. Following the failure, I contacted BMW of North America directly, at which point a case was opened and I was transferred to a designated advocate. That advocate was dismissive, stating that BMW was unlikely to accept responsibility, and redirected me to Sandia BMW, representing that a dealership representative would contact me. No contact was ever made. BMW of North America's own case record documents that I pursued every available channel in good faith. What I received in return was a closed door at the corporate level and silence at the dealership level -- a coordinated failure of accountability from an authorized service network that had both the knowledge and the obligation to act before this vehicle was destroyed. Prospective customers bringing vehicles with N20 or N26 engines to this facility for service should be aware of this experience and draw their own conclusions.

I would like to recognize Saif and Sales Manager Michael at Group 1 Toyota for providing one of the…read morebest vehicle purchasing experiences I have ever had. Buying a vehicle is not always an enjoyable process, and many dealerships can make customers feel pressured. However, Saif and Michael completely changed that perception for me. From the moment I arrived, they were professional, respectful, and focused on helping rather than selling. What impressed me most was that they gave me the space and time I needed to make my decision. At no point did I feel pressured or rushed. Instead, they answered my questions, listened to my concerns, and made sure I was comfortable throughout the entire process. Saif approach ultimately brought me back to the dealership to purchase my new truck. I truly feel that I received a good deal and outstanding customer service from him. Because of this experience, I will confidently recommend Saif, and Group 1 Toyota to friends and family. In fact, my brother is already planning to stop by the dealership because of the positive experience I shared with him. Thank you, Saif and Michael, for going above and beyond my expectations and making this such a positive and enjoyable experience.

Horrible customer service. We ordered a AC blower motor from the service department; we gave our…read morevehicle's year, make, and model. We got home, three hours away in rural New Mexico, and discovered it was the wrong item. We went to a box store closer to where we are and the sales associate knew what we needed and got us the correct one; which fit perfectly. While I was returning the item at Toyota, the same one that sold it to us, gave us trouble. Even in our initial encounter with him, he was snide. Anyway, get a new service parts sales associate. Lowkey, never coming to this Toyota dealership again and don't recommend anyone else do so either.

I purchased two cars from this establishment. The last one was a beautiful 2006 Lincoln Towncar…read morewithout a scratch on it. What I love about this place is that they do NOT give you a hassel. They work with you. Initially, I didnt see any car that I liked. Made it a point to let the owner know my displeasure. He asked me to come back in 3 days. He promised I would be pleased...and I was. When I had a problem they took care of it immediately. I am going to buy my 3rd car from here too.

I promised Pete I would write this review and I took a while because of Life. However I wanted to…read morewrite a Review so others searching for a Used Car knows how Amazing these guys are! I purchased a beautiful used Malibu without a Scratch on it! Drives amazing and required absolutely no maintenance other then new Windshield Wipers which the dealership replaced for ME! It was a Quick, Painless, Way Not Embarrassing process during the purchase. LIFE HAPPENS and I have not been the best with my Credit. These men did not Judge me and did actually the opposite than belittling. They reassured I would take home that Day a Beautiful Car ! Their word is like Gold! Now I referred my Uncle and they did the same with my Uncle and my Aunt! They were in the worst point with needing a car and Mike and Pete held true to their word once more. I wanted to say THANK YOU!!