They used to be good but it seems they followed the general trend or decline like other pharmacies…read morein the area. There are long lines most of the time, and even in the absence of lines, they'll waste a lot of your time because the prescriptions are not ready when they say they would be or there is some other issue. But don't bother complaining. They don't care.

The absolute slowest pharmacy around. So so so so slow. Even for basic stuff like 50 year old…read moreantibiotics that cost $5. Doesn't matter. Could be in here for an hour. And no drive through. The company should be ashamed of itself for how poorly it operates this store.

Mixed experience here. I ordered an item for pickup…read more To my surprise, I got a notice that someone has picked up my order. I panicked and called. Marc assured me the item was there. The item was indeed there. Marc was friendly and awesome! Reading online, it seems like this pickup notice bug is very common. If Walgreens could get that fixed, this review would be 5 stars.

This review is for the pharmacy. The slowest and most inefficient pharmacy ever. I only go here…read morebecause it's the closest to me. I was quoted 15-20 minutes to wait for my prescription. I was like fine, I'll wait and look around. I came by after 30 minutes, still not ready. I was told another 5 minutes then get back in line. I got back in line, still not ready for another 10 min. Were they even working on my prescription in the first place? I've been to this pharmacy at least 5 or 6 times and there's always a long *** wait. To management- something needs to change!

I never thought I'd write a review for a CVS, but was very happy about my experience here…read more First of all, this store is always deserted so you never need to wait in line for the knick knacks that you quickly need to grab, be it over the counter medicines, birthday cards, or photo prints. I printed a bunch of wedding photos because CVS had free 8x10s advertised online. When I first printed my 4x6s, the quality came out poorly. I talked to Scott and he helped me reprint everything (he even continued to reprint photos that were blurry until it came out really nicely.) The quality looks great considering how dirt cheap the photos are, especially compared to Shutterfly/Mpix etc. It was also nice to get them instantly vs waiting a couple weeks as people in the office wanted to see some prints. TL;DR - there's never any lines and the team was really helpful!

If I could leave a negative star, I would. If it wasn't for convenience I would send my…read moreprescriptions to another location. The staff here has no customer service skills and make you feel unwelcome and burdensome. No matter who helps me, i can count of them having an attitude problem. Today in particular I had Frances ring me up. Besides "name and DOB" she said nothing else but had the audacity to role her eyes after I said thank you even though there was nothing to thank her for since the bare minimum was done. If you can use a different pharmacy I highly recommend you do unless you like unpleasant individuals.

The pharmacy staff at this location abuse their pharmacy customers who call on the phone…read more They will repeatedly answer the phone call that is ON HOLD. Then immediately hang up while inserting my call back into the HOLD queue. They will do this for 40+ minutes. I got frustrated with this on April 28th; drove to the location; stood in line while my call was ON HOLD. Then while in line for 10 minutes, I watched the staff ignore my call while re-inserting my call that is ON HOLD back into the queue. This is customer abuse.

I just went to Walgreens to purchase a few items. When I went to go check out the lady kept saying…read morestuff and I thought she was talking to me at first. Then I figured out she's got her Bluetooth headset on and she's talking on her phone while she's working and helping customers. Very unprofessional.

The pharmacy staff are fabulous!! Very helpful and knowledgeable. Much better than Walgreens!…read more The rest of the store needs some work. Broken freezers and no available restroom for shoppers...

Service is ok, but sometimes the count is wrong…read more I split my business between Mountain View and Truckee with Truckee giving the best service. Beware both locations take an hour off for lunch. Lines can be long. I suggest taking a photo of actual hours they are open. And visit accordingly.

If I could give it no stars I would. There was employees scattered all over the store and they…read morejust keep stocking shelves without asking once do you need any help finding something ? So I walked up to one of them and she pointed over in direction of the item I asked for instead of walking a short distance and directly showing me , then no one at registers at all stood there waiting a while no one came over so resorted to using self check which is harder to do using otc benefits card ended up not using otc because who knows when I would of gotten out of the store very bad service and it's ridiculous some people come there for remedies when not feeling well so would be nice to get assistance and be able to get home faster next time I will go different location

This CVS on El Camino Real is usually quiet and clean, which is nice for a location like this. You…read moredon't have to stand in a queue. You can mostly find what you came in for--it's reliable that way. Occasionally, it can be a little hard to find an employee (for a question), but when you do, the staff is polite and helpful. They almost always ask if you want to sign up or create an account. It gets a bit repetitive, but I get that it's part of their routine. Overall, it's a solid, no-fuss CVS experience.

This review is for Tyler. He is just amazing. Awesome staff member. He has helped me and my husband…read moreout when we needed to understand an issue on many occasions and overall you can just tell he is extremely knowledgeable whether it's a pharmacy question or CVS procedure related. He went above and beyond to assist with a computer glitch issue on my doctors side and I really appreciated it. He is always kind and a memorable person to interact with. Been meaning to write this review for a while. Thank you Tyler!!!!

They no longer do ANY walk ups even for the flu shot. The people working here have no idea when the…read morenext openings are. Big fail #CVS