1000% recommend. Tod always takes care of us and isn't out to make a buck. I've tried other shops…read morein the past but always come back to quality time-up. The work on my car has always been quick and reliable. I had a ac compressor replaced that unfortunately went out again a few months later. I brought it back completely prepared to pay a second time. Todd informed me that there was a warranty on the work that they did and replaced it with no charge.

Horrible customer service and workmanship. Todd, the manager, was pleasant on my first visit and on…read moremy last to pickup my vehicle after they did NOTHING to fix it, $900 later. The receptionist who took in my car and returned it today, GINA, was unbelievably unprofessional and even threatening. I asked for her name, because she had no badge, and she retorted "why?" I said because I'm documenting my case. She said "since you're suing us, I won't give it to you." I then demanded to speak to the manager. She gave me the wrong car keys and I again requested the manager. On her way out the door she said "you're lucky I'm wearing my company shirt..." Todd apologized for her behavior. Her text to me explaining the car issues was replete with typos and grammar errors, to the point I could barely understand. Do better QUALITY! Now on to the issue of their horrible workmanship: I brought my car in to QUALITY TUNE-UP to fix an OIL LEAK and they never did! I came in first on 6/28 for an oil change with a coupon (which they did not honor), and to detect where the oil leak was. They could not find the leak, so a dye was put in the engine and they told me to come back the next week for inspection to determine the leak area. When I returned on 7/5, after several hours, they called to say it was the rear transmission mount side axle shaft leaking. Recommended I replace the seal and mount. I asked if this would resolve the oil leak and they said yes, it would be good to go! $900 later, I drove home and within 2 hours it was leaking oil just as bad as when I first brought it in! I took the car back in to QUALITY today, 7/16, now they tell me to fix the oil leak they want another $779 to "remove and replace valve cover gasket"! THIS WAS NEVER DISCLOSED IN THE INITIAL DIAGNOSIS and I've only driven 6 miles since the last "fix"! I would never have paid the first $900 if that did not fix the oil leak, which was the reason I brought the car in! Now I will be suing QUALITY Tune-Up in small claims court. I would never use this shop again. They are poorly staffed, have rude employees, give different stories each time I've brought my car in, never fixed the problems, and instead "found" new problems insisting they would fix the oil leak, and then they lie about anything you do not have in writing! I will probably have no choice but to sue now.

Been going to John for over 30 years. He is the most honest and great mechanic. He had me fo life…read morethe first time I went to him. He fixed my car, and unfortunately the problem came back twice, which he tried to fix. Finally, he said he couldn't fix the problem. He then sat down and wrote me a check for the full amount I paid. He had me for life at that point, and I haven't been disappointed. Thank you John.

Came in for an oil change. Met John and he was busy and asked that I come back in an hour. I came…read moreback in about an hour later and John did a fast oil change for me. Price was good and had a good conversation with him. I'm new to the area and I'm glad that I found this shop. My name is Patrick

I had a great experience with TN3 Automotive. I met Tom and explained to him what was going on with…read moremy GMC truck. He told me how much the diagnostic cost would be and the charge would go towards the repair. His communication is great. I received a text reminder for my appointment and once he found out the problem, I received an email with the breakdown and photos of everything he checked out. He called me and he took the time to point out the repair and other issues that are arising. The charges were satisfactory plus he gave me a 10% military discount. Tom is friendly, honest and very professional. I definitely will use him again and will refer others to his shop.

Wanted to provide some context before I get into my review of TN3 Automotive. My vehicle had been…read morehaving intermittent starting issues for about 4 months, and last week, my car up & died while I was driving, thankfully after 20 or so minutes it started & I was able to drive home. I took it to a mechanic (No Name) here in CH and they billed me $210.00 and couldn't locate the issue, so I brought it home. Well, this past Saturday my car wouldn't start, so I was told by a very good friend that I take it to TN3 Automotive, which I did (Had my car towed) on Tuesday. I'd previously contacted the owner, Tom, informing him my car was being towed to his shop, and so he took basic information regarding what types of issues I'd been experiencing, which I provided. I met Tom the following day, and he was genial, kind, listened intently, and just a solid individual through & through. He exudes honesty & integrity, and assured me he'd locate the issue, and he did just that. The thoroughness of his Teams assessment of my vehicle, every part captured by clear photos that included a specific narrative of my car parts issue, and whether it was deemed an emergency fix, or just watch & keep an eye on it was noted, & reassuring. Not once did he advise that I needed this or that done to my vehicle, but clearly enunciated in line of priority things I should take care of. Ended up being a PGMFI Main Start Relay why my car wouldn't start. Out the door for $340.00. Car is running excellent!! I have very high expectations of service providers, and he exemplifies the highest of integrity & standards!! Tom is your guy, I challenge you to use he & his team's expertise, you will not be disappointed.

After my first visit to the shop, I returned for an oil change, brake fluid exchange and power…read moresteering services. Mike informed me that work will take 3-4 hours. He offered free lift ride back to my residence instead of waiting. When the car was ready for pick up, Mike called and arranged for another lift pick up. I was impressed with the extended customer service. I can say the total charges were reasonable and competitive. I highly recommend the shop and the services. Many thanks to the entire staff.

Decent Work, But Communication and Pricing Left a Bad Taste…read more I'll give them this much: the brake repair on my 2001 Ford Ranger was solid. They did good work getting me stopping again, and their assessment of the other deferred repairs the truck needs was thorough and informative. But two major issues bring this down. The Communication Problem Chris from the service desk kept saying he'd call or email me with updates -- and then... nothing. Left me hanging more than once. I shouldn't have to chase down answers about my own vehicle. That's basic customer service. The Pricing This is where I have real concerns. I had my regular mechanic look at the same itemized report. AAA Citrus Heights Auto Repair Center charged 66% more than my trusted guy for the same work. Here's the thing -- my truck wasn't drivable. The brakes failing made it unsafe. When a customer is in that position, they don't have much leverage to shop around. That puts us in a vulnerable spot, and the pricing feels predatory as a result. The One Bright Spot They did honor my Veterans discount -- 10% off a roughly $1,500 bill. I appreciate that, and the staff who applied it were professional. Bottom Line The actual repair work was good. The assessment was thorough. But the communication failures and what feels like opportunistic pricing mean I won't be going back -- and I can't in good conscience recommend them without caveats.

You don't come across many places anymore that genuinely care about people, not just the…read moretransaction, but this little shop does. It's very unassuming at first, located off a busy highway with not much else, but isn't that how most hidden gems are? They always have amazing oil change deals running, (it's what first brought me in) so it's always worth it to call and check. I brought my car in again this week as they had another great special for an oil change. Which is a godsend in this economy and if you're already drowning in bills. The service was quick, easy, and everyone was friendly. I had initially mentioned another small issue with my car that I think was overlooked maybe due to some miscommunication. Even though they were clearly busy and finished with my main service, they were so nice and took the time to pull my car back in and make sure everything was good and even fixed the issue on the spot. They treated me like a friend or family member, I was so surprised and grateful. These are just honest people doing good work and treating their customers well. What business even does that anymore! So this is officially my place for oil changes and car care and who I'll be sending my friends and family to. Highly highly recommend checking out these great folks.

I always have a great experience with T-Rex. From oil changes to major automotive repair the team…read moreat T-Rex has treated me as a valued customer. They provide various options, offer fair prices for the labor and they go the extra mile to accommodate and ensure the experience is pain-free. Most of all they have been very trust worthy. I highly recommend.

Dustin and Daniel are great! Thorough explanation, friendly, and worked with our schedule. They're…read morethe only people we'll trust with our car.

I've taken both of my cars to Mr. Fix It three times now, mostly working with Destin and Daniel…read more They've been consistently honest, even when that meant less business for them, and the quality of their work has been excellent. I plan to keep bringing both cars there indefinitely.

Scott did an excellent job getting my SSR up to snuff. Tough parts to find but he did it.read more

I thoroughly love this place. Staff and owners are full of knowledge and very professional. Handled…read moremy issues with in-depth explanation and expert service. I now have a great place to service my vehicle.

Andre has been out to our company and provided oil changes. Customer service has been top notch and…read morealways available and on time. We will continue to have Andre out and use his services.

I had a very positive experience getting my 2007 Ford Focus worked on by Oil Pros. Andre took the…read moretime to explain to me what was going on and what the options to fix the issues were. He answered my question and the fact that he is mobile makes it even better! I wouldn't hesitate to have Andre do additional work on my car should it need it.