UPDATE: I am changing this review to 4 stars JUST because the owner replied to my review and owned up to having a employee that was SUPER rude! It takes a LOT to admit when they are in the wrong rather than trying to put the blame on the customer!! Great job guys! Thank you! read more

Nick was extremely helpful and knowledgeable. Thank you again for great service! I'll definitely go back and recommend them to anyone for their trailer/hitch needs. read more

Was interested in having a few flat tow components installed on my motorhome. I was instructed by the owner Tom that unless I purchased the parts through them (he hid under the disguise liability purposes but these are the same parts he gets from the same suppliers), and essentially paid his mark up, they would not install even though I was willing to pay a fair labor rate for their expertise. So sad that a small business would endorse such practices. Makes me wonder what else they over charge for. Anyone doing business with Riverside Hitch should be careful. UPDATE: Would highly recommend Taylor's Hitches in Costa Mesa 949-548-7333, taylorstrailerhitches.com . Bobby did an awesome job! read more

I made a mistake when I took a new truck in and had them install a fifth wheel. It was done before my ride showed up and so nice. My problem was communication and I was supposed to get a gooseneck hitch. They were so nice and understanding. They got the exact part and put it in less time than I expected. If and when I ever need this kind of service, or a friend does, im sending my business there! read more

Excellent, excellent experience!! Amber is not only smart but equally beautiful!! Very friendly, helpful. I offered to bring donuts or coffee and the only thing she requested was a friendly smile!! And i obliged and received a beautiful smile back. Oh yeah and the hitch was installed professionally and looks amazing!!! read more

Great place to take your vehicle if you need a hitch. Very friendly staff with tons if knowledge about everything. Great selection of accessories and whatever else you may need for your vehicle to be able to tow with. Also great place to find those replacement parts for your trailers read more

I am a repeat customer of Riverside Hitch and trailer, They first put a hitch and did the electrical on my Buick Encore so I could pull my jet ski. I made another appt, because I needed my bearings on my trailer to be serviced as they where making noise, great service!! They went above and beyond and also fixed my license plate and I was really wanting that fixed!!! thank you Riverside Hitch and Trailer!!! read more

They did great work as quoted installing a hitch on my Ford Explorer, gave me some helpful information on towing and securing and were friendly doing it. Definitely recommend! read more

Riverside Hitch & Trailer - Installed a basic hitch to our Ford Explorer to tow a 4x8 trailer. Great work, friendly and quick! - Auto Parts & Supplies Near Me - Riverside, California

The quality of material is excellent! The customer service is over the top! I called that morning to have a hitch installed on my RAV4. They had it in stock and put it on in a few hours for cheaper that Toyota would do it. It was waaaay easier than Uhaul that wouldn't be able to do it for a week. I HIGHLY recommend Riverside Hitch and Trailer!!!!! read more

This is a must go to place if you need any kind of towing equipment installed in your car/truck I took my 2017 F150 and they installed a tow hitch and electric brake controller they did a fantastic job on both things will highly recommended read more

Great selection. Clerk was very knowledgeable and helpful. No pressure sales tactics here.... true professionals and very few establishments like them available. Take the drive.... you'll leave with confidence you have the right product . read more

Poor customer service. The guy who answers the phone sounds as if it's a burden to answer your questions and anything you want to have done he says you don't need it and tries a different kind of service which is more costly and not needed. Stay away and save yourself some frustration. read more

What a great experience. I was in the process of purching a 5th wheel trailer from Buyers RV Mart. They suggested I purchase my hitch from Riverside Hitch. I called 3 other places just to check on prices. Riverside Hitch give me more hitch for less money. My appointment was set for 8:00 am and completed before 11:00 Thank you guys Neil read more

They messed up my appointment time. I came in and they had no record of my appt. they proceeded to immediately fix the problem and I was out in an hour satisfied, with a hitch installed. I would return here for any needed hitch install. Every customer is important to them! They deserve your business. read more

I broke the wiring attachment off our utility trailer. We had called before. And they said the device was about $8. So I drove down there and Ron/Roy ( I am so sorry I cannot remember his name) was extremely helpful. I showed him pictures of what I had broke and he was able to get it for me with no problem. It was the same price that they told me. And he offered for us to bring down our truck and trailer and they could install it. However, we were able to do it. After we got home, we called and spoke with him again and he was kind and gave us some tips on installing it to our trailer. He was not familiar with our trailer, I don't believe we ever brought this trailer in. But long story short they were incredible and very helpful and very affordable. Thanks guys! read more

Really terrible customer service. Needed a hitch installed on my car but no shop I've spoken with carries the ONLY SINGLE MODEL OF HITCH that's ever been designed for this vehicle, so I ended up buying it online myself. Called them up to see if they could give me a quote for installation and was just told flat out, "We don't install customer parts," but "I absolutely know we will have to order this part." Really don't get it. Seems like they just want to take something extra off the top of the parts charge. read more

Took my Tacoma to get a complete tow hitch installation and I was very impressed on how well it holds and the cables very well done. Definitely recommend will come back for sure. Thank you for the great service from phone to straight face to face contact. read more

Went & got a trailer hitch & tie down hooks installed this morning. The guy quoted me $126 for the tie down hooks, just got home & noticed I got paid $91 for install of the hooks, WTF? Parts were $70 & so the $126 should of been installed. Owning a business where 99% of my contacts use trailers I'll definitely put the word out about this place, straight rip off!!!!!! UPDATE & Response to their response-First of all how many customers do u "accidentally" overcharge? As a business owner u & I both know this is unacceptable! And I haven't received any refund I guess another "accident" on your behalf right? My review stands! If I hadn't left you a review you would continue ripping people off. Idc if it was $35 or $0.35. read more

I called a week before for a price quote to install a hitch on my car. They had to order a part so we booked my appointment a week out. They were awesome! Less then two hours I was out! They beat all competitor prices. read more

They communicated after the fact they don't install OEM trailer hitches...only aftermarket... they removed their equipment.

I just bought a 2020 Jeep Cherokee and needed a trailer hitch for my mobility scooter lift. Riverside Hitch did a great job of installation. Also ran wiring harness for the lift. Couldn't be happier. Thanks Melanie and techs. Professional all the way. Highly recommended! read more

Great customer service. They got my boat and trailer ready for Memorial day weekend trip to AZ. They did A Lot of work and it only took two days. Now I have dual batteries, double outlets on the boat and a safe reliable trailer. I recommend them read more

Extremely knowledgeable about all things "trailer"! Good people. They want to make a living but not just off you.

I was in a jam, Super helpful for oddball size hitch ball I was looking for. Great people. Will be back to get my off-road trailer hitch!

These guys are INCREDIBLE!! Just about the time I lose hope they FIX IT!! Don't waste your time messing with anyone else. START HERE!

They are great over there. Always know what they are doing and talking about. They installed my gooseneck hitch super fast and were able to squeeze me into a busy holiday schedule. They even sat there trouble shooting a totally unrelated issue with me just to try and help me out. Very honest and trust worthy bunch of guys. read more

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This place is great. I showed up at 4pm on a Friday with all kinds of issues on my trailer. They were busy as hell and Nick" dropped what he was doing, came out to the parking lot and answered all my questions. I bought my parts and they fixed everything in the spot! Highly recommend this establishment. read more

Great customer service. Went in for a new tow hitch and they were more than happy to help me out and help set it up

I found myself in a bit of a bind yesterday. I was about to pick up my boat from being serviced and realized my new truck had a different size receiver than the size of the drop hitch I had. After going to U-Haul and not able to find the right size ball mount hitch I found Riverside Hitch and Trailer. Nick took care of me and within a few minutes I had a new hitch lock and a new drop hitch. They were so accommodating and happy to help me out. I will definitely continue to do business with them for all of my trailer and hitch needs. Thank you Riverside Hitch & Trailer. You guys are awesome! read more

Nick was extremely helpful, fast, friendly and provided excellent service at a great price!

I have gotten three hitches from these guys on three different cars. They are my go to hitch place and do terrific work and back it up. Very good customer service and they make sure you're happy. You'll need an appointment a week or so out because they are so popular (I guess people know good work when they see it). read more

A good small business. The owner has a vast knowledge about the products you need or they sell. The prices are about average. The quality of their work is great and he has polite employees. I would and have recommended others to this business. We need more small businesses like this. So much better than going to a large chain that don't know what they are doing. read more

I have been here several times over the years. These guys are professional, know their stuff, and care about their customers. I now drive from AZ to have hitch work done. That should tell you something. They have installed hitches, a blue Ox tow system and a wheelchair lift ( after the medical supply people screwed it up). During the years. Getting ready to do another blue Ox on a new vehicle. They are a blessing to me. THE BEST! read more

First time customer to get my Curt hitch receiver installed. Very professional and the owner and staff are very helpful. They carry a wide variety of hitches, accessories, hitch locks, etc. I also bought a receiver hitch lock to protect my bike rack which they installed at no additional cost. I would definitely come back and do business with them again. Highly recommended! read more

Went there to have a tow bar, weight distribution and electric tongue jack put on my new 17 foot Rv trailer. Tom helped me and another nice guy installed. They were so professional and knew what they were talking about. I even videoed them explaining how to set it up. I asked Tom to check on something having to do with my braking system on trailer. Under close inspection, he found a problem. I took it back to dealer and left it for repair. I am a older woman and they treated me so nice. I will go back and recommend them to anyone. They are very busy so call ahead. Oh. They beat out everyone I called for pricing and installation. read more

Great customer service! I called to make sure they had the hitch I needed, then drove in from Lake Elsinore. There was a bit of miscommunication over the phone and they really did not have the time to do my instal. However the owner went out of his way to make it happen. Riverside Hitch is a 5 star establishment! read more

These guys are awesome!!! Took my truck in Friday 8/11/17 to get connection from my truck to my trailer, (which the truck was the issue) got a call from Nick saying everything is fixed and ready to pick up. I was amazed how fast they got the job done and professionalism, Nick was really helpful and honest. read more

You really can't go wrong here great service !!! I have had several things done here great staff!!! Tom is great at customer service!!!

Nick helped us out in a pitch...strap went out on our trailer on our way to Havasu. Great customer service. Went above and beyond. I highly recommend him for all your trailer needs. read more

Very friendly, professional and overall great customer service. Would recommend to anyone.