My family and I received great service at this location. The workers were very kind and clear when it came to any questions we had. They were fast to help us and very professional. read more

I walked into Riverside Honda today hoping I would have a great experience. It was totally the opposite from beginning to end. I am interested in a 2020 Honda Civic sport model. When I get there, the car I had requested to see was not even at the front door of the dealership ready for me to test drive. They had me walk to a lot where the sales guy starts showing me a 2019 Honda Civic Touring model. That had me already thinking, are these people paying attention to what people are interested in buying, or what they want to show customers? I asked to see a 2020 Honda Civic Sport model, so why were they showing me models from 2019? That didn't make any sense at all! At that point, I was so ready to just walk away from this people. The sales guy had no customer service at all, which to me is horrible specially if you work in a car dealership. He didn't explain anything to me about the car. I test drove the 2019 Honda Civic Touring even though that wasn't the car I had initially asked to see. During the test drive the sales guy didn't say a word made the whole experience even more uncomfortable. So, I tell him I wanted to see the 2020 Honda Civic Sport model I had initially asked to see. He takes me to another lot where he shows me the car. He had such a nasty attitude. Just opened the car doors for me but didn't say a word about the car. It seems like he hates his job. He should really reconsider a career change, because he does a horrible job as a sales guy. So, I asked if I could test drive the car, he tells me... "Well, why do you want to test drive the car?" "It's basically the same thing as the car you just test drove!" (2019 Honda Civic Touring). That to me was VERY RUDE!!!!!! Anyways, I was able to test drive the 2020 Honda Civic Sport model. Same thing, no talk from the sales guy during the whole drive. HORRIBLE!!! After all this horrible experience, I walk inside the dealership and Omar approaches me. He had a better customer service, but at that point, I was ready to just walk away from that dealership. I was shocked to see that I had just gone there to waste my time. These people just try to wash your brain and make you think that they can help you, when in reality all they want is to rip you off!! Omar comes really nice to me just to run my credit, and my mom's credit and then tell me a whole bunch of non sense. I did my research before going into the dealership, so wasn't going to be that easy for these people to play any type of game with me. Just want to advise you.... STAY AWAY FROM RIVERSIDE HONDA!! They are the worst! Horrible Experience! Horrible customer service! If I could give them a 0 star trust me I would of! HORRIBLE! HORRIBLE! read more

I went in this morning because I just bought a new car last month and the windshield wipers were not working properly. I decided to go here since it is close to my house. When I arrived I waited a min or so to come help me and I explained to the young girl what was happening with the wipers so she got another co worker of hers to come over. She explained what is happening and he said I would have to go to parts and purchase new one. I let him know I just bought the car last month but I was explaining to him that I should not pay out of my pocket and as I was letting him know he was rolling his eyes. That was so rude of him. He told me I could talk to the manager but the main manager was off today so I talked to the assistant manager and I explained everything to him and all he said was it's not going to make a difference. I asked him if he can change them and he was going to but they didn't even have both parts to change it and he said that the other wiper blade would be in 2-3 days. I said never mind and I took my business to another honda. Had a bad experience but eventually I got it fixed. I just think they could of been more professional. read more

By far my best experience in a dealership the 2 people that helped me out and put me in a Honda to my budget amazing thank you guys I'm bad with names I only remember Andrew and don't remember his associate but thank you for your work and help in getting me in the Honda will definitely be back when I decide to get another car. read more

shout out to Alejandro for helping me fix the splash cover - no charge! Best service thus far. I was so bumbed to think I would have to buy a new one but he did his magic thanks a lot! read more

Amazing place to buy a car ! Sales my ASHTON is the best !! Go get your new whip today !!!

I bought a honda civic lx, and I apply for military appreciation program, which is 500$ off from MSRP. I showed them my military id and my bank statement, also payment paper works from the Army as well. They said they can't give me a 500$ off. Then why do you guys even have a military appear citation program for? read more

Update: Though their Yelp looks as if they address issues, they do not. I contacted them multiple times as per their request, but I received no actual feedback at all. I waited for them to get back to me since they said they would, but nothing. It has been a while, but I wanted to warn people from potentially having the worst experience ever. What's most frustrating is that they seem as if they care on Yelp by replying to reviews, so I gave them the benefit of the doubt, but I'd rather them ignore me than pretend to care and waste my time even after I've left the dealership. read more

I connected with Riverside Honda through TrueCar. Nancy L. reached out to me with an awesome offer for a 2016 Civic Touring and assured me if I came in, that the quote she was giving me would be my price. I exchanged a few emails to schedule a time, and she was super helpful and accommodating throughout the whole process of helping me get in there to check out the car. At first we weren't sure if they had the specific color configuration I wanted, but she dug deep and managed to find one that was pretty fresh into their inventory. I came in and met Nancy and she was as awesome and welcoming in person as she was over phone and email. She then handed me off to a sales associate that would show me to the car and finalize a deal with me. The associate drove us to roof to find the car and we were able to locate it pretty quickly. Everything was right about it, and it was so fresh into their inventory that it was just about the only one in that section with all of the protective covering still on it. I don't know how Nancy did it, but she found it! I went back to the office to talk numbers with the associate and I showed him the TrueCar quote I was given by Nancy on my phone, after all, it's 2016, why should I have to print this sort of stuff? He assured me that the price wasn't correct and there should have been an attachment accompanying it that would reflect a higher price. He excused himself to go get the "correct" quote and came back with a sales manager (name redacted). The sales manager sat down with two numbers, NEITHER of which were the TrueCar pricing which I had discussed with Nancy at the beginning. He proceeded to tell me that dealerships don't like TrueCar because it's a hassle for them and they lose money and that I would have to swallow their 4.9% interest rate in order to get the lower price (still higher than what I was quoted). I wasn't having it because I was already approved for 1.74% from my credit union and it's ridiculous to settle for 4.9% interest, even it's to save a few $1000 off of the sticker price? Srsly mate? After he continued to insult my trade-in and offered me 25% less than what the estimator on THEIR STORE'S website gave me, I let him know that it didn't look like we were heading anywhere productive and that if it didn't look like we were going to reach a fair deal that we would both be comfortable with, it was better for us to part ways. He continued to push, and refuse to even acknowledge the ACTUAL TrueCar quote and I didn't want to continue arguing, and certainly didn't want to make him commit to a deal he wasn't comfortable with so we excused ourselves and he left the desk. We spent the next five minutes being lectured by the first sales associate about our purchase habits on our previous car. Although I'm sure he meant well, the dialog was already way south and we were ready to leave. We left there and went straight to Carmax to get my trade appraised and we were offered EXACTLY what KBB was listing for a trade-in. What I found interesting was how I had to try and defend Riverside Honda's online appraisal tool to the sales manager and kindly show him that his print-out didn't account for the additional features/packages that THEIR tool let me mark as equipped with my car (and yes, it really was equipped with them). By contrast, Carmax didn't ask a thing other than my keys and for proof that the car belonged me and came back with a reasonable quote that accounted for all of the extra packages that my car was equipped with. I was really bummed out with my experience at Riverside Honda. It started off great, Nancy was fantastic with finding my car, getting me a great price, and getting me time at the dealership. It was the car I wanted, at a price I loved, and I wanted nothing more than to just buy it and bring it home. The sales associate she handed us off to was kind and non-threatening, but when it came to his sales manager, I really wish he would have started off on the right foot by presenting us with our actual TrueCar quote instead of some seemingly random numbers; had the dialog gone better, perhaps we would have came back after selling my car to Carmax and continued to try and negotiate a deal. Oh and lastly, I checked with three other local Honda dealers in the area the following day, and all of them confirmed that Honda had a promotional rate for 1.99% for qualified buyers at the time of my visit and through the first of the month. This leads me to believe that perhaps 4.9% wasn't the best Riverside Honda could do, because I was able to get this mysterious 1.99% rate through Honda financing from another dealership that was willing to sell me a car at an interest rate my credit history has earned me. While it wasn't 1.74%, call me old-fashioned, but I respected that the other dealership (not Riverside Honda) was willing to work with me and I was willing to get them their manufacturer's incentives from my financing for their commitment. read more

I had the best experience as I purchased my 2015 preowned Honda Civic , John Lopez and Juan Hernandez are the two men I recommend if you go here . They make you feel so comfortable John made sure to describe every little detail in the vehicle and juan made it possible to trade in my vehicle and get this car which I have fallen in love with and made the numbers right! And they offered me an AMAZING DEAL with the extended warranty and gap. I am so pleased with my experience . Thank you again to these 2 men for making this possible for me and for helping my father purchase his vehicle as well about 4-5 months ago . These men can help you out so much and like I said make you feel comfortable and not pressured at all read more

Car number TWO! It's people like Rosendo Rodriguez that keep you coming back! Satisfied repeat customer! Thank you Riverside Honda for hiring the type of rep that makes you feel welcomed, never pressured! Excellent service! read more

What a waste of time. I made an appointment to speak with a representative, and drove quite a ways out of my way to get there in time. When I got there, I was informed that she had left for the day, and I was fobbed off on another sales rep. When I brought in a rival dealer's quote to see if they'd match it, the representative avoided giving me a straight answer. When pressed, he allowed that they would only match it if I financed through them instead of a third party. Then he refused to reveal what kind of APR they'd offer unless I told him what other options I was considering. Take note folks, if the salesman suggests that your APR is based on ANYTHING other than your credit rating, he is not negotiating in good faith. Quite honestly the sales rep did not seem interested in selling me a car at all. If I've got a better offer on the table and you want my business, the onus is on you to sweeten the pot, not on me to do it for you. They are a large business, I guess customer satisfaction and even actually selling things isn't high on their list of priorities. Avoid them. read more

Rick hooked me up. He got me what I asked for on my trade in and got me into a brand new 2019 Honda CR-V EX for the car payment I expected to get. Sales managers were cool too, threw in a couple little extras to smooth things out and get the deal to go through. There's free fountain sodas too, which when I'm spending that kind of money is a nice consideration of me the customer. Not all dealerships understand that. read more

where do I start?? I've dealt with a few car dealerships throughout the years and I have to say Riverside Honda has been top notch! I purchased a vehicle for my wife 3 years ago and there was some challenges but all in all Juan made it happen. today I've improved my situation and came back and spoke with Juan and he set me up with Ivan and we where able to take advantage of there 1.9% not only did that help tremendous but Juan told me 3years ago he could make it happen. Customer service is top notch from Juan and Definitely Irvin. thank you guys for taking care of my family the last 3 years. I will definitely refer my family and friends to you guys when in need of a vehicle. read more

They pulled some shady stuff when I got my first car. They did the usual drive the car off the lot even though you're not officially financed. I tried getting a used car and apparently no one wanted to finance it. I think they were applying for at least a month. I would get letters in the mail saying it was denied. I called asking them about the situation and I was told "my managers told me not to call you". Like ummmmm ok? It was time for the rest of my down payment to be due and I still didn't know what was going on. I called and worked with a different finance manager, Derek, and he got me into a brand new car though Honda financial services. I think it ended up being around the same price as the older used car I originally wanted. Even after all of that fiasco, I'm pretty happy with them. They check in on me from time to time. Service people were awesome when I came in to get something checked out. Shout out to Derek for coming through with my 2015 Honda Banana. Also, Endy is the best salesman. So nice. I was 19 when I bought my car so I was pretty timid but he wasn't pushy and was really cool. He even sent me a letter for my birthday this month! May not be much to others, but personal stuff like that is what has me going back to places. read more

We had to have the right side high beam headlight bulb replaced and since we were traveling through Riverside we had no other choice. What would have cost us $40.00 here in Seattle we paid $79.94 at Riverside Honda. Burien Honda (Seattle area) would have charged $20.00 for labor and in Riverside Honda we paid $64.50 -a total ripoff. read more

David and Ramon in parts are the best. They saved me $300 for a new key. Their customer service is superb. I came in a panic. They both jumped in to help. I left overly satisfied. The cashiers very courteous. I will definitely tell everyone about my experience. read more

I first went to Riverside Honda on Wednesday, March 7th, 2018 to look at civics with Barry. Barry was extremely friendly, funny, and helpful in educating us on the cars we were looking at. After finally choosing a car, I went back the next day and talked to both Barry & John and, despite my not-so-great circumstances, they sat down and worked with me so that I was able to leave with the car that I wanted that same night. All of the sales consultants and managers that helped us were so kind and had amazing customer service skills. They've definitely created a loyal Honda customer out of me! read more

Just bought the brand new 2017 Civic hatch! Really excited about the new vehicle and the salesman and managers treated me amazing. Michael and the manager Juan were who mostly worked with me and they were amazing! I'm not the easiest customer to have but they worked with me for 3 days to help get the best deal. Both of them are straightforward and showed me the numbers accurately on each option which is something I really appreciate. They were extremely helpful and I am so happy about my purchase I would recommended them to anybody! read more

Called in to have regular service done on my Civic. I was quickly switched to Service Department which set up the appointment for 4/4/19. Dropped off my car the evening before and worked with a great Service account person. Gave me my estimate and assured me my car would be done before 4 pm the next day. I was pleased to get the call by 9 am saying my car was ready. When I went to pay it was less than the estimate! read more

Michael Gonzalez is the sales guy you should ask for, he is knowledgeable and made us feel comfortable, there was absolutely no pressure, and our process was pretty painless. Sam and Juan were also great and handled our transaction very smooth. The Honda Team came through for us and we will definitely be back to purchase our sons car. read more

First off when me and my dad got there we were welcomed by a salesman who name I don't know he was very rude and talked to the lady that I had an appointment with about me behind my back then they won't my trade cause I'm upside down in it and suggest I repo it which I refuse to have that on my credit if they would just take my trade in they would have my business read more

After hours of visiting different dealerships all morning and afternoon I finally found exactly what I was looking for at Riverside Honda. I called beforehand and they had the car waiting for me. After checking out the car and test driving, I sat down with John. I expressed some minor concerns I had with the car, I was then greeted by Devin. He assured me that these minor issues would be addressed before I take the car home. After agreeing to a price the process was smooth. Devin was awesome, after the car was done he personally delivered the car to my work. Salesmen like Devin make car buying a great experience. read more

Don't waste your time. We brought our Honda here to have repairs done from an accident, our Honda has been there for now going on three weeks and we have had minimum communication from our advisor Sean. First the advisor blamed the insurance, and now that the insurance is taken care of we still have not received any updates. I've called multiple times asking for a status and they keep referring me to my advisor who is never in the office. The first time I called I was told that they were waiting for a Cadillac converter and it was supposed to be there on that Wednesday. I called that Thursday for an update and once again my advisor was out of the office so I asked to speak to somebody else, who then told me that the part was not set to arrive until the following Wednesday. I completely understand that Covid has a lot of people short staffed, and parts are on a back order, but to have somebody's car sitting for multiple weeks and not have any courtesy to call to update them on what is going on baffles me. once my repairs are complete, I will never ever bring my car here for any service at all. Save yourself the headache & take your money elsewhere! read more

Do not buy from this dealership unless you want to endanger your life. This Honda will not take responsibility for defective seat belts on a 16K CRV. Multiple seat belts are fraying and they will not even throughly inspect the vehicle! Safe yourself the hassle and go elsewhere. So much for the Honda helper they seem to always advertise. Very disappointing to see how Honda acts about a safety issue of this magnitude. read more

Augie and the whole crew helped me out, got what I wanted and more! Appreciate them all! Ask for augie!

If you are looking for a great car matched perfectly with exceptional customer service I highly recommend Riverside Honda. Each employee was willing to the go the extra mile to make sure I was satisfied with my purchase. I was a first time buyer and was undoubtably nervous about making such a big decision. With the guidance and assistance from employees like, John Lopez, I was able to choose the car that was best for me. I have grown to love my Honda EX more and more since the day I drove it off the lot. I will definitely be returning. read more

This place is horrible I had gotten a notice that my car had a recall at the dmv and i went to get the recall fixed and it was only a software update after that I went back to the DMV so they said that they still had a recall on my car to go back to the dealer went back and their service manager told me it's not our problem it dose not show on our system!! And now I can not register my car ‍ worst experience ever here never going back again. FYI NEVER GOT THE NOTICE ABOUT THE RECALL TO MY HOUSE...... AND HONDA CORPORATE ISNT DOING NOTHING ABOUT THE SITUATION read more

I bought my very first brand new car here all with the help of Mike Gonzalez! He was extremely helpful in getting me a deal I was happy with and he made the whole experience a really fun time. I definitely recommend everyone ask for him if you're in the market for a new car. Very happy with my new car! :) read more

I went from dealership to dealership on a daily basis, sometimes more than 2 dealerships a day, for a whole week. I couldn't say yes to any of the deals that was presented to me; it just didn't feel right. I finally went to Honda Riverside after going to the dealership next door, and it was the best decision I made as far as car buying. I was greeted with a warm welcome right when I walked out of my car. My goal was to get the most value for my trade in, and come home with a brand new car, and that is exactly what happened. Every rep that helped me with the deal was very pleasant and helpful. Julio was extremely helpful, he was very honest and it was one of the reasons why I felt comfortable about the purchase I made. I would definitely recommend Honda Riverside to anyone who's looking to buy a used or new vehicle. If you want to save time and energy and get the best deal in the Socal region, the people at Honda Riverside should be the ones you are talking to. read more

Just left with a 2015 Civic EX just like I wanted it thanks to Don Ron and Julio, I was a little indecisive at first but they sure know how to do their job and help the customer out I felt tooken care of the whole time, I will definitely be back when I need an upgrade thanks so much 100% satisfied best car anyone can get worth every penny! I will be shopping more now that I'm saving gas money! thanks a bunch once again :) read more

Riverside Honda - It's BEAUTIFUL ! - Car Dealers Near Me - Riverside, California

Worse Honda Service Dept in inland empire ! RE: handle safety recall for airbags! Went back and forth for 8 months , 4X, to get this taken care of and been repeatedly lied too. They say they ordered your replacement part, you make an apt to have your airbag repair , checkin and wait 1 1/2 hour to finish THEN they come back and tell you there is no part. The real reason is they had install it in another car! Had to call corporate and get a case manager to act as Liason to set up this recall repair ! read more

My experience here was amazing. I had salesman named Ashton and he made my experience so pleasant. I will be back to purchase my son a vehicle there. The environment was comfortable and Ashton was so knowledgeable about the vehicles. If you are looking for great salesmen when you go ask for Ashton. He was honest and straight to the point. Riverside Honda deserves 5+ stars. read more

Went in with an online quote and we were helped by John schillings. He was very nice, straightforward, prompt and very helpful. He informed us with both the costs and overall information of the car. He was very helpful. John also provided us with insight on personal experiences as well as a recommended decision to take to get a better deal and price, which was great because I was a first time buyer and I felt very much safe and taken care off. Would definitely recommend going to this dealership because of the hospitality of the staff. read more

Worst dealership experience ever. I will not buy a car here, or from your useless network of riverside dealers. Tried to force me to buy a protection package on the car that isn't mandatory. They implied the spray protection is already on the car from the factory, but it's not. I will get my Ridgeline from a different dealer. Ricardo with the gray mustache that used to work for Nissan is useless and don't deal with him. Stay away from riverside and go to Corona or Anaheim Honda. read more

Jon Mack is awesome at what he does..! He listened to me when I told him about my current situation and what kind of car I was looking for... I needed a cheap used car that I could rely on to get me through my last year of college... He didn't try to up sale me at all which I really appreciated, instead he did his best to get me a great car for as cheap as possible... Jon also followed up with me a couple weeks later to make sure everything was good I was still happy with the car..! Thanks Jon Mack, I'll be looking for you when I graduate to get the car of my dreams..!!! #GoJon read more

Fantastic service! Jorge B. and John L. made my car buying a great experience. No stress and no hassle. The whole team was great to work with. I'd highly recommend them and this dealership! read more

I hate to even give them 1 star... We bought an Odyssey from these guys this last weekend. Needless to say we were told several different things in regards to finance, our paperwork, different prices on the van, and nobody could ever give us a straight answer. When we bought the vehicle, they tried to pull a fast one on us and change the interest rate to a higher one- luckily my husband caught it and when he said something they were speechless and acted like they didn't know what was going on. Ever since driving away from the lot and realizing they didn't actually clean the van out (I literally found spider webs and old gross food from the previous owners under the seats and the seats themselves are absolutely disguising) as the promised- we were promised the vehicle would receive a full detail before we left including shampooing the carpets and seats... this did not happen. I still can't get in touch with anyone about it. They always say "someone will call you back in x amount of time". And most of the time I try to call I get some sort of error message saying the number has been disconnected. We haven't been able to get a straight answer about our contract with them either. My parents consigned and received a different loan length than we were told, yet nobody can tell us what the hell is going on. Seems sketchy. I'm wishing I would have read reviews on this place before coming in and buying from them since they apparently aren't as wonderful as they seem. Update: I finally go a hold of someone after 2 hours of calling and was told this because I called in to try to schedule the detail that should have been done before we left the lot... "by calling in you are messing everything up"... this is not professional and how a sales staff should speak to someone with a question regarding a detail that should have been done PRIOR to the customer leaving the lot. Second update: It's now been a week and everyone is now avoiding my calls. They are refusing to schedule the cleaning of our vehicle. I have been told by several people in their office, as well as a manager, that they will return my calls and nobody has returned a single one yet. Seriously people, DO NOT BUY FROM THESE IDIOTS! Third Update: It's July 29th now and I had to bring my car into a different dealership for what I thought was a basic oil change... apparently all the service they said they performed before we took possession of the car did not happen. According to the man providing my service- the brake fluid hasn't been changed during the life of the car, the brakes are worn out, the tires were not new as we were told and need to be replaced, the transmission needs a full service and the air filters haven't been changed "in a year at least".... When we took the van off the lot we were assured it had received full service and was ready to go. Yet here I sit, about to pay over $1,000 to bring this van up to code because I was lied to again by the sales and service staff at Riverside Honda. PLEASE DO NOT BUY FROM THESE LYING CROOKS!!! read more

Nayeli Martinez · September 25, 2017 I was just there and was treated like a piece of trash. We went there to see other options because my mom needs a car, as we were asking questions he had a very bad attitude. He was very arrogant and did not know the price of any vehicle we were asking about, now I understand he needs to check the price inside the office but when you tell some one " the least payment you could do is 10.00" ?? Seriously 10.00 .. are you kidding me! Then he says no maybe 5.00. Tell me what bank is gonna finance a car and give you a 10.00 payment. He was just mocking us or what? I am sorry but if he doesn't know how to deal with customers then he needs to go home. I am never coming back. He said his name was Enrique, Stay away from this person because he doesn't know how to treat customers. Spoke with Ivan a supervisor who said they do not have anyone by the name of Enrique. 9/28/17 I was at the dealer today it turns out his name as Endy, not Enrique. I have the recording where he clearly states his name is Enrique and his supervisor name Jaime, Bottom line he teated us like trash and then gave us False information. I WILL NEVER RETURN TO A HONDA DEALER. read more

Jorge godoy y Jaime today at riverside Honda gave me one of the best experiences as a first time buyer. Definitely recommend! Great service!