Awesome experience. I walked out of Puente Hills Hyundai due to pushy manipulative desk manager. I walked into Riverside Hyundai and dealt with Dasan Knight. Excellent experience. Straight up, honest, easy and quick and I paid 6K less than what Puente Hills Hyundai tried to sell the same car for. Highly recommend Riverside Hyundai, non commission store so they care more about you than their paycheck. read more

If I could give zero stars I would. DON'T GO HERE ITS AWFUL Appointment time was 9 am. They finally got to me at 11 am. What's the point of having an appointment if u still have to wait 2 hours. Absolute joke. I have a rattling in my car. They did a full check and found $2000 worth of repairs. And none of it was for the rattle. They kept telling me "we can start with that." Start with $2000 in repairs for stuff I didn't bring it in for? I want the rattle fixed then look at that. And what kind of place can't figure out a problem with one of their own cars? read more

Buyer beware. They do the bait and switch on you. My husband talked to candida numerous times and she sent him the breakdown of the costs of the car. He even went in to talk to her and still had the price of the car matching what she sent him. We had scheduled an appointment with her so I could attend since I had pre approved financing. If I could remember the two men we dealt with I would certainly put it here. Because As soon as they came out with paperwork the car had increased by 2500 to 3,000 for dealer add ons that they would not remove. We didn't want the add ons. We finally walked after 2 hours of bull shit. read more

I worked with Marius Stoion when I went to lease a new Hyundai. He was very knowledgeable and was great at helping me get the car I wanted. Thanks again! read more

Carlos Leon Jr was so awesome to work with. I took a huge step and he took his time and answered my questions sometimes 3 times!! He put me at ease and made sure I was completely comfortable. Everyone at Riverside Hyundai made my experience great! I truly love my new 2020 Hyundai Tucson Sport! I would recommend anyone looking for a new car look at Riverside Hyundai and to ask for Carlos Leon Jr! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

Best car buying experience I've ever had. BRIAN " BIG B" WILSON AND JIM STARCHER!!! Thank you so much for getting us into a wonderful new car. And for getting us out of the disaster we drove in!! read more

Stopped by Riverside Hyundai to test drive a Hyundai Sonata and ended up trading in my old wheels for a new vehicle. The entire process from start to finish was seamless and Clement and Big B were fantastic the entire way through. Clement was patient and knowledgeable about the Sonata and was detailed and thorough when responding to any questions or concerns that I had. Honestly, I initially stopped by the dealership to test drive with no intentions of actually purchasing a new vehicle. Once meeting with Clement, I felt so taken care of and comfortable with no pressure to move forward with a decision right away. Big B was also incredibly knowledgeable and ensured that I felt at home while making the decision. If you're interested in a new Hyundai, I definitely recommend dropping by Riverside Hyundai. I was so pleased with the experience and my new Sonata! Thank you, team! read more

This review is specifically for the service department. My Service Advisor is Leo Soto and he's so great at what he does, completely impressed by his level of customer service. I normally choose an early appt because they can get super busy, but he manages to juggle all his customers, keep a smile on his face, and keep us all updated. He's really good with people! I normally choose to sit in the lounge and wait, and everytime he comes in to grab a customer since their vehicle is ready, he'll update the other customers too! He is very knowledgeable and actively listens to my concerns. Honestly, he's the only reason why I keep coming back, it's actually the third closest dealership from where I live. read more

This Hyundai Dealership is the best! Myra the specialist helped me so much with my new car! She was so nice and patient and sweet! I also had a really great experience with Brian "Big B" he is so amazing and worked well with my situations that I had to make it possible for me to drive off in my brand new car! I would totally recommend everyone looking to buy a nice ride to come to Riverside Hyundai! They are the best and great customer service, also short wait time as well!!! Thank you guys!!!! read more

We spent a few days car shopping and trying to decide between a couple of different vehicles. When we arrived here we were greeted by a nice salesman who then switch us to a different salesman Mo. Mo was great and informative, not pushy and really tried his best to get us a fair deal. The dealership was great we had lunch there, as they had a free taco station with drinks and even iPads lined up in their backroom which was perfect for my toddler to keep her busy. The only negative was as we pulled out of the dealership and parked to adjust the car seat we noticed 4 scratches on the side of the driver door which wasn't there before so figured it happened when it was getting washed before they gave it to us. I honestly didn't think they would do anything to fix it, since we drove off the lot already and we were so tired of the long day to notice it when we first got in. But the day after, Mo called to checkup on how everything was going, so I just mentioned that to him and he quickly talked to his boss and was able to have us come in and fix it for us!! What great customer service! That shows you that they care for their customers and my husband plans on buying a car next so this move on them was great. read more

If the workers don't want to work there, why would any customer want to be there? Terrible service experience for my family. My husband had an appointment today for a simple oil change. Nobody greeted my husband when he arrived even though it wasn't busy. When he asked for help someone at the desk said they would get to him in a bit. They seemed disinterested. When they finally helped him they said it would it would take an hour to do the scheduled oil change. What should have been 1 hour became 1 hour and 45 minutes. This was ridiculous since this was a scheduled appointment and an oil change shouldn't take that long. When asked what was taking so long, the service advisor didn't even check on the car. I feel horrible for my husband that what should have been a quick oil change for my car turned into a long visit where he felt dismissed by the team working there. We are looking forward to the Moreno Valley Hyundai for our next service. read more

Took my Elantra in for service, some reason it kept stalling on me at low rpm, usually at a stop. David Ruiz was my advisor and suggested a fuel intake cleaning. Well it worked, thank you for the suggestion and professional service. They also did an oil change and replaced a head light that started collecting water inside of it. This place is awesome and I will be back. read more

I love this place! David Ruiz has gone over and beyond every time we are here! If there were more stars I can give , I'd give them 10

I live within minutes from the Puente Hills Hyundai but made the drive here due to a recommendation from my friend & I am glad I did! I ended up purchasing a Santa Fe Sport from Dasan who was extremely friendly, knowledgeable & helpful. He made the entire transaction quite easy & I never once felt pressured or uncomfortable. If you're in the market to purchase a Hyundai I would truly recommend coming to Riverside Hyundai & ask for Dasan! read more

Just bought my new car for waaaaay less than the sticker price, such a great deal! Thanks Big B! Thanks Tommaso! read more

Riverside Hyundai - For a great deal, talk to Big B and Tommaso! - Auto Parts & Supplies Near Me - Riverside, California

Great customer, service and deal! The team is very knowledgeable with all the features in the car, they answered all my questions with a great attitude. Thanks Mayra and Big B! read more

This place is terrible!! I've made multiple appointments only to show up and them tell me I didn't. IF you make an appointment you still wait forever.....then what's the point of an appointment?!?!?! No thanks, I'll take my business elsewhere!!! read more

I have a 2015 Hyundai and had service at dealerships from Riverside to Hemet so my warranty will be in affect. The best service and customer waiting area is in Riverside but all the local dealerships do a good job in service. I don't know who in the area will give the best deal on a new car but I encourage people to get several prices on the same model with desired options. The last time I bought new I went with True Car for my best deal and Carmax to find out what my 2011 model was worth. Don't blame the dealer if you got a bad deal do your research. read more

This is my first appt here in riverside. To start Leo was great at making me feel comfortable to bring my car for service and did his best to make an appt happen for us. I feel confident I might have found my new dealership service guy. For this review I got a free car wash. Tgf yelp read more

Riverside Hyundai - Unicorn - Auto Parts & Supplies Near Me - Riverside, California

If you need any kind of service on your hyundai, make sure you talk to David! He made sure to take care of our car and got us a rental until we got our car back. Although, our car came with many recalls this dealership has been able to take care of each and every problem with the car and most of the time it's covered. The guy from transportation was pretty awesome too. These guys went above and beyond read more

Worst experience going to this dealership, they thought that they could rip me off blind! I was completely honest from the start about my credit, and they used it to their advantage or so they thought, I'm not a numbers person but fortunately my son in law is, they honestly thought they were going make a grip of money from me, but when my son told me to walk away I did immediately! I wasn't home 10 minutes and I get a call from Diego the "salesman"! Is everything ok, did I do something? I've never had a call like that one from such an unprofessional youngster as he is! I would never recommend this place to ANYONE!! read more

Great experience buying a car here. Kat was great to deal with, very efficient and helpful. Samir in finance was great to work with too! Highly recommended this dealership read more

I will not go to any other Hyundai other than this location the customer service I get from David and Noe are always top notch! They care and are professional never a let down, I highly recommend this place. read more

Awesome customer service! So professional and prompt corrective quality service received by David Ruiz. Thank you again read more

My 2016 limited Hyundai Tucson is amazing! I'm so in love with my car and want to thank Ryan for helping us most of the day! All the staff employees were very kind to us. Glad I came here for my car. read more

Riverside Hyundai - 2016 Hyundai Tucson limited - Auto Parts & Supplies Near Me - Riverside, California

Mo was an exceptional salesperson! He was easy-going, respectful, patient, and informative. His presentation of the Elantra was organized and cohesive. He focused on each detail of the car and showed how each feature worked specifically. This made a big difference in my perception (and appreciation) for the features. Most importantly, he was NOT pushy! My family leaves dealerships when we feel that we are being pushed too much to purchase a car quickly, but with Mo we felt comfortable and willing to engage. If this was a review for Mo, he would get 5 stars however the dealership in general is not a place I prefer because they add on a bunch of packages to the cars (including standard models) so the price you see is NOT the price you get. read more

We had a horrible experience with this dealership. They do not honor TrueCar pricing, and get nasty when we questioned it, and wouldn't agree to what they were trying to do. Fernando Ramos was rude, nasty and was bad mouthing other car makers. We aren't kids, and we have purchased new cars many time, what he didnt get is we do not NEED a car, we want a 3rd car for gas efficiency when my guy doesnt have to drive his V8 to work. We dont fall for dealership games and gimmicks, he did not like that. He was horrible, I wanted to scream at him... my guy kept his cool but knew he was full of crap also. They wanted us to pay way more than the car is even worth. Fernando, you need an attitude adjustment, you need to learn how to treat customers. We will never ever consider going to that place again. NEVER. ***more reasons why this was a horrible visit to this dealership, they have ad ons that you have no choice in not wanting, at the additional cost of $2194. A anti theft security tracking app thing and a paint protector... we did not and would never purchase either of those let alone be forced to purchase them. And Mr. Fernando Ramos also told us he couldn't lower the price because TrueCar pricing is low, it doesn't include the add ons AND they have to pay TrueCar $500 if we buy the car... we were like, whhhaaaattttt who gives a shit...not our problem. So unprofessional. On a side note, we did purchase a Ford Ecosport with a higher sticker price than the Kona, for a lesser monthly payment and a lot more features and a safer and more sturdy feeling car. read more

I purchased a Tucson Ultimate from this dealership and I was very pleased with the overall shopping experience. I was directed to this dealer through the Costco Auto Buying program and they did a good job of explaining the pricing because of the program. I worked with James and Big B to get the beat deal. I got the vehicle I wanted and at a payment I was comfortable with. read more

Sunday, my son and I were car shopping and we stopped at look at new cars at Riverside Hyundai. While at the dealer, salesman Rogelio Prado approached us and asked us what we were looking for (type of car) and would do his best to make sure we leave very happy in a new car. His attention to detail of what we were looking for in a car, great communication skills, and honesty made the experience even better than I expected. I will recommend your dealership to others in the future, and of course I will return when my sons car needs maintenance. Thanks Rogelio, my son is happy with his new car. read more

I had a wonderful experience here. They had my car right out front and ready for my test drive upon arrival. Marcella was a delight and helped me through the process. Big B was also very knowledgeable and helped expedite the process. All in all, I'd recommend everyone to shop for their next car here. Especially if you can get a hold or Marcella. She'll take care of you. Just got access to Theft Patrol, the theft protection they more or less forced upon me. It was already installed in the car and added almost $2000 to the sticker price. They wouldn't remove it. The most useful thing it does is give the location of the vehicle unless you buy an upgrade from the dealership (not even a map location just the address). I bought a Fusion that has Ford Pass for free. It gives me all the of premium features Theft Patrol offers except its FREE. As far as my experience there is concerned it was great but this added theft protection is only slightly more useful than hot garbage. so if they try to pull this on you, you're better off walking away. read more

Franco morales helped me get the car I wanted, my 2018 sonata!!! He answered me all the questions I had , & was the most honest person ever!! That's what I loved about him. I thank him, for helping me get my car, & im so happy with my choice, if you ever need anyone to help you there ask for him I promise he's the best! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

After leaving this review, i stopped by corona Hyundai. Again people are polite but this place actually had employees that listen to you. So going from Riverside lot to Corona lot made a big difference. I did end getting what I wanted, nothing extra, no crazy add-ons I wont use. I like the Hyundai brand car, last long, safe, just that sales team at Riverside.. just don't get why they were like that. read more

I would like to extend a special thanks and gratitude towards Kataly Torres "Kat" and Justine Salas for allowing me to get past my buyers anxiety and getting me straight into my new 2021 Hyunadai Kona! I am honestly not one who is easily persuaded into making permanent decisions so hastily so it literally took me four days to purchase my car but the service was expedited. Kat got me approved for a vehicle within two hours of submitting information online and via text she helped me choose the car that was perfect for me and my family. Kat made sure I received the best car with the best deal, warranties and rebates. I really don't know if I would have went through with my purchase had it now been for Kate professionalism and knowledge about buying my new car. Thank you everyone me and my family are extremely satisfied with the product and service we received at Riverside Hyundai ! read more

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Riverside Hyundai has been my go to since 2013. I have purchased my 3rd car from here and have sent my sister to buy a car as well. They are the absolute best. Rodger and the financing team are amazing. They make sure you get the best deals for your money and work with you. They treat you like family. Thank you guys for always taking care of me and my family. read more

Just called to get clarification on the brake service special and was told they no longer work on Hyundai genesis. Even though it's a Hyundai 2011. Christian the service advisor was no help at all and now I'm having to drive to covina just to get the brake service special performed on my 2011 Hyundai genesis. Smh... read more

Whoop! Whoop! The Absolute BEST place to buy a car. My husband and I had been reading, investigating, shopping and driving different cars for the last month on Acura, Toyota, Infinite, Mazda and Hyundai. We shopped Car Max and Enterprise on foot and on the internet. We were getting pretty exhausted from all the test driving, information and opinions we had been receiving. We stopped into the Riverside Hyundai just for shits & giggles.... and TaDa....... we found MY car! Notice not Our car!! LOL. Tony, Tony, Tony!!!!! He is not full of bologna!!! He is the sweetest salesman anyone will ever meet. Very knowledgeable, sincere, not pushy, he could handle our weird sense of humor and when he showed us Blue Belle (obviously a blue Santa Fe) - yes, I name my cars from Whoopty to the La Bamba - it was a Done Deal....... or was it???....... Tony asked if we wouldn't mind a "newbie" in training to sit at the "M" table with us while we discussed the "M" word - Money! Of course, we said yes - the more people around to witness our Firm Cash payment the better! After all, no one was going to take advantage of us!!! LOL!!! Em, is an Army veteran, a real beauty and will be an awesome salesWOMAN addition to Riverside Hyundai!! She learned alot about us that day! HAHA! After a few turns at the bargaining table.... the Big Guns Fernando (the sales manager) had to take his seat at the "M" table. When the Big Guns come to the table - then ya know it's getting real! Three(3) on their side and two (2) on ours. YIKES!! We ALL Compromised (and I added tears with my husband) and I got my Blue Belle!!!!!! I realize this is way too long of a YELP review, but I want you to know.....No one likes talking to New and Used car sales people. We all feel - they are pushy, they are bothersome, they don't tell you the real story of the cars, they are going to talk you into MORE then you really need, the numbers are always in their favor (well, they do have to provide for their families too) - ya just don't trust them..... Kind of like Realtors..... JK! Anywho........ Between Tony, Tony, Tony (he isn't full of Bologna!), Em - Thank you for your service! and Big Guns Fernando a deal was conceived!!!! I let out the Loudest Yell of Joy in the showroom!!! People came from all over to see what was wrong. Afterall...... No one yells when they SPEND money! Right??? Well Tony knew that we were weird...... so it was okay. Then..... off to the REAL MONEY guy..... Zamir - you know..... the one that has his own office and makes sure that all of the I's are dotted and the T's are crossed on the paperwork that you sign your life away??? Yeah, that guy!!! Well.......he talked us into buying some sort of coverage. Can you imagine that? Buying a car and you need more coverage??? Well, now days..... you do!!!! Then....... on top of that...... the banks are closed on Sundays..... so we had to come back on Monday with the "M"...... and Tony (no Bologna) came to see us on HIS DAY OFF!!!! to make sure that Blue Belle was shiny, detailed and beautiful for us to drive home in. Tony hooked up our cell phones in the car - we are Baby Boomers and don't get all of the electronic stuff - he went over the car with a fine-tooth comb! Tony - wanted to make sure EVERYTHING was PERFECT for us!! IT IS!!! After writing this review... we have a Hyundai dealership closer to us..... but I truly think that for "maintenance" service - no BAD service allowed! We will take Blue Belle to Riverside so I can let out a "I Am Back" Yell.... in the showroom. Great people. Awesome experience. Look up Tony (Bologna) - he is the BEST. You will be happy you did!!! I know. read more

I went in wanting a new car but not needing a new car. Big B was so great today in helping me find the right car that fit my budget!!!

Hyundai Riverside customer service is ridiculous!!! We had our 2013 sonata shut down while we were driving and had it towed here and they give you the run around.. Cashier Kathy is rude and doesnt acknowledge customers!! There was some miscommunication on Hyundai's end and she expected us to go find the other Hyundai employee around the dealership instead of calling him or paging him to fix it.I'm already not happy with my car needing a new engine because these cheap cars break down in 5 years. Then she didn't assist us with a problem regarding our points until I had to ask to speak to manager..I will never go here again The managers comment on these reviews like they are concerned, I'm still waiting for someone to return my email. Smh read more

Great experience, did all my prep work up front to have pre-approved loan and letter, things went smoothly, low / no pressure friendly sales and finance people. Excellent car buying experience. Recommend them. T.S. read more

After shopping at other Riverside dealers, I was so grateful for the first rate customer service we received here! Dasan was considerate, knowledgable & highly professional but friendly as well. I loved the car & the service in buying it! I left without any questions & with a smile on my face. This after a long day of car shopping in high heat! First time Hyundai buyer & loving it! THANK YOU, Dasan! read more