I ordered takeout from here a few days ago after reading the favorable reviews. I won't be back. Their salad made me sick. I ate all of it, which was 99% iceberg lettuce with 4 pieces of tomato. I added bleu cheese dressing. So---whether there's a problem with the salad ingredients or the restaurant's hygiene---don't eat the salad. I won't be eating anything there, now that I don't trust the kitchen. read more

I'm not from the area but as a USMC Veteran I use the nearby VA hospital for specialized care whenever need be. I can only speak to the item I had which was the Steak Bomb w/ lettuce, tomato, mayo, with a little salt & pepper added. It was delicious & I would for sure order it again. read more

Okay I have driven by this shop a bunch of times and decided to try them out. called in a pick up order ordered a chicken bacon ranch sub. I was told when it would be ready arrived on time and it was ready. Got it home and and unwrapped order was prepared exactly as I had ordered it nothing missing or added that wasnt supposed to be on the sub. Hot and freshly prepared flavorful and the price was reasonable. My Dad ended up getting takeout from there a week or so later he got the Steak Tip Dinner and was raving about how good they were and the portion size also reasonable priced. Overall seems like a great neighborhood place and I will order again. read more

Good sub shop and pizza. Very fast on delivery never exceeds 20 min. Been ordering from there for 3 years and never had an order made wrong unlike other places I used to go to. read more

Pizza is good, but customer service is appalling! I am boycotting because the management doesn't seem to realize they are providing a service, one that is NOT unique. Treat others the way you would like to be treated... read more

Food was good, charged meal over phone and tipped driver cash. Credit card company sends alert that this place said we tipped the driver 9+ dollars on the card which we didn't, called riverside and they said it was the cards fault. Buyer beware. They just lost our whole stores business. read more

We have been getting subs and pizza from Riverside piza shop for years and every time they were great Nov 12th 2013 we order a large pizza. It was awful !! The pizza crust was very thin. There was very little sauce. The pizza suck. They must of had a functioning moron in training making pizzas. WATCH out for a new charge. They ad a extra charge call Web Ordering Convenience Fee: $1.20 What a scam. Its faster and they make more profect when the customer order on line and they expect the customer to pay extra. I deducted the 1.20 from the drivers tip. read more

Food is Excellent ... Always hot when delivered deliveries are quick ..... Get a good amount of food...... The prices are Great The people who answer the phone to take your orders. and do the deliveries . are so polite and always pleasant ..... if I could I would give 10 stars read more

(also known as Riverside Pizza & Subs) I order from this deli pretty often with my co-workers (we're in Needham) mainly because of how easy the delivery and take-out system is. The ordering system they have online is pretty easy to use and seems to have all the right options available for both paying and adding toppings to and the delivery drivers have been incredibly reliable and responsive, usually arriving within 25-30 minutes of the order whether I called or used the online ordering page. On to the food part! The menu is as complete as you can get for a deli/pizza/sub shop with lots of pasta. pizza, calzone, sub, wrap, and side order options. I am partial to the italian subs in general, I order them at just about every deli/sub shop I've been to and while theirs isn't the absolute best I've had, it is pretty darn close. My other usual orders are the ziti with meatballs which is consistently good and hot when it gets to me, and the Chicken Caesar wrap which has generous portions of good grilled chicken in it. The only issue I have ever had with the food at this place is when I ordered a regular Caesar salad (no chicken) It was meager looking, like somebody just tossed a handful of especially small pieces of lettuce in the Styrofoam container and sent it out the door. I would recommend Riverside mainly as an order-out for lunch while @ work. read more

This place was 2 minutes away from my house in Dedham, food is good, I love the people in this place, they are so sweet. I usually buy chicken wings and fries for lunch and it tastes delicious. I like the pizza and the guy who made it too . I've been there for 5 times in 4 months and I enjoy eating there food!!! read more

Agree with a lot of people. I do like the food here. That was never an issue. I will say it's not the friendliest of places. But it's a pickup and go place for me. Service with a smile is hard to find here. Tough parking doesn't make it easy as well. read more

Great sandwiches and pizza! We love getting takeout from Riverside. Favorites include the Backyard Pizza, the eggplant sub, and their salads are great too! Greek salad is on point. Add grilled chicken it's very good. The bread they use for the subs is super yummy. Delivery is fast. read more

I'm not sure on their pizzas but their chicken broccoli ziti has to be the BEST in town !! . Absolutely delicious . The parm cheese on the side love . The thing that has me hooked is that the cheese is just RIGHT not to soggy & not to cheap it's just the right amount . Loveee :) read more

Ordered a pizza and a sandwich. The pizza was good, plenty of toppings, flavorful & hot. The chicken salad sub was by far the worst chicken salad I've ever had in my life; it didn't taste like chicken, the texture wasn't like chicken and it was loaded with sponge-like cubes of chewy fat. Almost non edible! read more

This place is the worst!!! to order food from. The online ordering sucks, I ordered a chicken Caesar wrap they brought me a salad. I send the driver back to get what I paid for and didn't get a respond for an hour so I called back. The rude guy who answers the phone told me he refunded my money back. With no notice!! Plus. The delivery guy is rude and is never satisfied with the tip we give him. Me and my co-workers are not ordering from here anymore. read more

Disappointed for the third time with this place,actually I don't know why I keep coming back...perhaps is because the food is good. The delivery time is 30 to 40 minutes but I always get my food in 20 minutes or so. The only VERY BAD THING about it is the guy who takes the order. I have never experienced in my hole and entire life such a very POOR CUSTOMER SERVICE and I am so fed up with his B. S. , he is so RUDE and it is not even funny. I wonder if the owner has any knowledge about this employee scaring away his customers like that,cause in times like these with so much competition out there,I think the owner should consider to overlook this situation and fix it before is to late. I am not the only one complaining about being mistreated and also paying for. NOTE: It takes A lifetime to build a business reputation, but it takes a lot less than that to go out of business. read more

It's an ok place. The food is fine and the prices are fair. Parking is tough. My biggest complaint is the atmosphere and friendliness are NON-existent. The guy who answers the phone makes me feel like I pissed in his corn flakes everytime. When you go in and stand there with no A/C and no volume on the t.v. you're likely to get ignored for a little bit. That being said I still eat there a lot and will continue to do so, I just wish I didn't feel like I'm such a bother to them. read more

pizza is so bad, I couldn't tell the difference between theirs and the $5 pizza from 7 11. crust is soft and soggy and there is no elasticity in the dough. Just a waste of money and caloric intake. read more

A friend of mine just stopped there for a pizza on her way home and was absolutely disgusted at how rude the owner was when she complained about a charge on her bill. She left without her food and when she called her credit card company they had already charged her even when she canceled her order at the store. read more

Paid for a soda & they didn't bring the soda. When I called and asked to have the soda delivered, they told me there were "no drivers available". My law office and I are never going there again. read more

I Went to riverside deli with my freids and we both got large blt and mayo the side and it took about 35 min. and we paid about $ 20.00 and other places are like 15.00 and we never go there again read more

I called to place an order and the guy was just so rude it's like he had no respect for me as a customer ! He was so rude and when I asked to speak to the manger he said "I am the manger and I won't make you're food here bye " read more

Overall, Riverside is pretty good and they are usually very fast with delivery which warrants 3 stars in my book.

********STAY AWAY****************The total disregard for service shines through from this dump. The barely English-speaking staff doesn't respond well to issues. We had ordered on-line and the order arrived incorrectly, the worker AND manager told us it was our fault for ordering on-line. They said that we were wrong, and that the order was right. Unless they use invisible pepperoni and blue cheese made from air molocules; they just didn't deliver. A SCREAMING manager told us we wouldn't get a refund. It was hard to have a man yell at me like that after I had given him my money. ******STAY AWAY******* read more

better than average pizza & such. I give it the extra high rating because the service is terrific and the internet ordering a godsend. No more errors & no scrambling for cash. read more

I'm in construction and I work from New Hampshire to Connecticut . This place has the best gyros I've ever had and I have them whenever they're on the menu. Get extra sauce you won't be disappointed. read more

I've been ordering food from this place for years now, and I can tell that it makes the best food around. I've tried other stores but they are nothing compared to this place. I call almost everyday or once in two days, either for delivery or I go to eat over there. I've suggested it to my friends and almost all of them are pleased with the service. I would definitely recommend this place. read more

Riverside is delicious. Great service and great food. Also you don't wait a super long time for your order.

RUDE!!!! The people behind the desk are very rude and ignorant. The delivery drivers demand tips and if they feel you tipped to low, the attitude they give is outrageous. Im a veteran of the USMC and i have never experienced such bad customer service in all the places i have been stationed. The food was good the first time i ordered. Until there was a long piece of hair in my meatballs. I advise all customers to stay away. There is no reason to deal with the absolute madness on the phone and in person. Im very sure you may enjoy a cheese burger at McDonalds than to guess whether or not your food will be trustworthy. Someone should definitely investigate their operations. Very disappointed. read more

They food is good but the guys that answers the phone is extremely rude and has a bad attitude. He should not be working there

I have given this company so much business for almost 2 years now & they have anyways been great until recently they started becoming extremely slow at delivering food to your house. I understand that like any other business they can get busy but today I called to ask nicely when my order should be getting to me because it was a very simple, quick to make order & I have been waiting for over an hour. The man who claimed to be the owner rudely snapped at me on the phone so then of course I had an attitude right back. Then without me asking for my order to be canceled they online where I placed the order now says cancelled your card will not be charged. I looked in the bank to see that I had been charged & now only have $6 in the bank I have to wait 2-3 business days for the refund. I called back to complain because now I'm pissed off, not getting food & now don't have money to get anything else & he tells me there is nothing he can do & to not call there again. This place clearly does not care about there business or loyal customers. One of the rudest people I have ever delt with. So I do not recommend Riverside Pizza in Dedham Ma to anyone. I recommend not giving your money to people who are rude & clarly don't care read more