I had a great experience with Kyler and his team. Kyler was professional and charismatic, and gave…read moreme a very enjoyable experience. I was in and out in a few minutes getting a quick oil change, and he taught me a lot about what i should be looking for the next time i get my car tuned up. He was honest about the urgency about which things i should take care of sooner rather than later, and did not present any pressure on me to make extra changes that I did not expect during my check up. 10/10.

This is a terrible place to take your car for an oil change especially if you are an older woman…read morewith limited knowledge of how cars work. I took my car last Thursday to the Take 5 on Broadview Rd, in Broadview Hts Ohio for a simple oil change. The mechanic told me I need coolant added. I said OK because I was trusting and figured he wouldn't take advantage of an olderly women. I am 72 by the way. So, after agreeing to this service at the cost of $145.99 ,I woke up the next morning to find coolant all over my garage floor. I immediately took my car by the Take 5 and after examining my car he said that he had damaged a gasket while putting the coolant in and could not fix and directed me to call corporate after he called his boss. This happened April 23rd So, I did that and was told someone would get back to me in 4-6. What, 4-6 days, totally unacceptable! She said ,nothing else I could do. You mean to tell me that Take 5 has that many claims against them that it would take that long, with no one to talk to about a rental car or anything. In my frustration and research I was able to find out the district manager in charge of my case so I emailed him multiply times I still have heard nothing. Meanwhile my car is sitting in the driveway leaking coolant and I am not supposed to drive it. This the worst company and customer service I have ever come in to contact with. Do not go to any Take 5 Oil's !! I really hope the CEO of Take 5 who I think is this Marc Graham as well as Danny Rivera who owns Driven Brands who owns Take 5 all read this and make some changes. Your guys run a lousy business and should be ashamed of yourself for treating your customers in this way. I should have heard back immediately from someone,at least to acknowledge what your own mechanic admitted to. I see you have over 1,000.00 shops all over the country and the plight of one old lady in Ohio doesn't mean much to your bottom line, but watch out! Words spread on social media!

I typically do all my own work on my vehicles. But this winter has been exceptionally cold and…read moresnowy. And I am not going to lay on the ground to change oil. Or do the tire rotation. So I googled the nearest place and Valvoline showed up. So away I went to get my oil change. I'm glad I did. The staff member was friendly and enjoyable to watch do his job. The one thing I've never seen before was how they drain the oil. They actually suck the oil up through the fill tube. I asked why. And was told it actually makes it easier and prevents problems with the drain pan bolt. I can see that. And to be honest. These oil change quick places do have a bad reputation. So for Valvoline to come up with this. I am impressed.

Corine, Carlos, & Abraham were extremely polite & quick. They were transparent about what they were…read moredoing to my car. They discovered that another place claimed to have changed one of my filters when it was obvious that they had not. They took precautions to ensure there was no question as to when it was really done. I will continue to give them my business & highly recommended them to all.

The quality of service is always at the highest level. Ernie gets you in as soon as you need to and…read moreyou can get loaners if you need one. He is always nice, the prices are fair and I NEVER have to take it back for a problem with any work he did. I TRUST any work he does, very honest. I highly recommend.

I had a wonderful experience! I was stressed out to find a nail in my tire on the day I was…read moresupposed to drive home after the holidays- and they fit me in right away to plug my tire. They were super nice and it was an affordable and easy experience. Would definitely recommend!

I waited 50 minutes (4th car) only to be told that they cannot change my powering steering fluid, a…read morespecial tool was needed, not true, nor could they top off brake fluid. If I wanted oil change only it would be another 45 minutes. Two people working on a busy Saturday. I will never go there again, b/c of the "Lie", to lie to me b/c the employees are too lazy to do a job they are getting paid for. Shame on you people, I was going there for years, never ever again! Worst place ever. Cleveland OH

Took my Lincoln MKC for an oil change on 4/1, the day before a trip to South Carolina. I reached…read moremy destination the following evening and noticed the engine splash guard was hanging low on one side. Being 500 miles from home, and no tools or garage to work in, I had no choice but to continue to drive it as it was. Now, I'm sitting at a dealership hoping they can fix it. I messaged Take 5 through their website with my concern, and my message has been ignored. I'll never use them, nor recommend them.

This shop has been fixing my car for many years! Good work and always straight prices. No bs!…read more I believe the business is closed though. The phone number has been changed to an unknown number. I wish we would have been informed of this decision. They are missed

Best mechanics in westpark! Honest fair on price!…read moreWent in for minor breaks adjustment kept to their word..,no upselling.... Same with oil change and no upsell just honest about tire tread.... Car was complete when they said it would be...Patrick Mangan

I needed them and they were there! I went there for an alignment and I called kind of late about…read more12:45 actually, because I got busy doing other things. Matt said, "sure, we'll get it done today." Then I added the pressure, I need my car by 3:30". Matt said he had me so I trusted him. I called him at 3:15 to check up on things and he said that he was just about to call me. He said to come get it. Great alignment! I can let go of the wheel and it'll keep driving straight! They got this cool text they send you. You touch the link and you pay online. You just go get the car. Easy! When I entered the car there was a nice little thank you note. And they're veteran friendly. I expect to see them again. I love these guys!

I recently moved to Westlake from New York and was looking for a reliable, trustworthy mechanic for…read moreour 2 cars. A friend gave me a reference for Annie's Auto and I booked an appointment for general service. It's rare to find a mechanic you can trust, someone who doesn't try to run up the bill. I found it very easy to make an appointment with Annie's and they performed all the services I requested quickly and with quality. The front desk staff, particularly Corry, kept up updated on the service progress and my car was ready quickly. Very friendly service. I plan to use Annie's on a regular basis going forward and recommend them very highly.

I called a few days ago because I had purchased a Groupon. I'm assuming it was the owner I talked…read moreto, he was extremely friendly and told me I could come in the morning on Thursday, no appt was necessary. So I went this morning and he was on his way out to an appt. He ran outside and asked if I could come back in an hour as he needed to get to this appt. I said sure and left. He was very apologetic but I get it, life happens and we all have things that pop up. I went back around 12:45 and waited a bit as there was another customer in the bay ahead of me. As soon as the other car was complete I was waived into the bay. I showed him the Groupon and I accidentally purchased the incorrect Groupon for my vehicle (I have a Jetta) oops so he told me he would honor that one and had me pull up Groupon to see what the cost would be if I had purchased the correct one. He just charged me the difference for the one I had purchased and the cost of the one I should've purchased. I know for next time. It's a small business with two bays. I think it's just him and one other employee. He's very nice and I like to support small family businesses. I was in and out pretty quick too. He told me my tires pressure was really low. Explains why my sensor came on. Yes I'm one of those women! Anyway I recommend J's oil change.

Great shop run by a stand up guy who will stay open late to help you out. Price location and…read moreservice all very satisfactory

The team at Midas in Lakewood does a fantastic job. They…read moreare always very friendly and helpful.

Went in for an oil change on Saturday 6/27/2026. The guy who put the car lift arms on my car put…read morethe arms under my rocker panel instead of on the frame which resulted with damage to my rocker panel and floor board. Repair cost will be around $1,800. The guy I talked to on Saturday told me the manager wasn't there to come back on Monday when he will be in. I took time off from work on Monday so I could meet the manager to see what Midas was going to do to repair the damage so I would not have to get a lawyer or the BBB office involved in order to have the repair cost paid for by Midas. Manager was not in on Monday so I went back on Wednesday and the guy I spoke to on Saturday was there. I asked that guy to call his manager for me and then he tells me he was the manager, but on Saturday he said he wasn't the manager so he lied to me about that on Saturday. He took pictures of the damage, but so far Midas has not called yet to take care of the damage repair cost for my car his employee caused by lifting my car up the wrong way! Then what used to be free when getting an oil change, now cost $33.95, then they charged me $4 to top off my windshield wash fluid that I just completely filled myself 3 days before!! I Midas does not contact me by today to have my car fixed I'm reporting the damage to my insurance company so they go after Midas for repair cost, plus calling the BBB office to file a complaint against Midas Muffler! Been going there for years but now it's under new Management and it's not worth going there for oil changes no more. Very disappointed and mad Customer right now that looks like Midas is not concerned about the car body damage their employee caused to my car! Awful job guys. Sincerely Harold K :(

I was a little concerned when my local mechanic retired. It's hard to find somebody honest that…read moretreats you fairly when it comes to your car. I think just about everybody feels that way and when you can find a mechanic that you trust they're worth their weight in gold. I needed to get my car e-checked so I could renew my registration and since the engine light came on, I absolutely had to have it serviced prior to getting the E check done. So yelp recommended Lakewood Firestone tire pros and I decided to accept that recommendation. I dropped my car off and unfortunately due to a power outage. They were unable to get to it but that's just life in Lake with these days. They called me the next morning with a quote and had the card done by the end of the day. It was reasonable and about what I expected to pay and I was grateful that they got it done so quickly cause to be honest I waited a little too long to get my E check done and I was under the gun. I think I found my new mechanic in Lakewood.

I've been taking my car to John at Lakewood Firestone for over 5 years…read more He's always taken care of the car whether it's been routine maintenance, new tires or a problem that has come about. Friendly service, honesty, fair prices and quality work is what I know I can expect from John and his crew. Everytime.