I have always had great luck working with the folks at North Coast Cycle! I have an old bike that…read morerequires special knowledge and patience . They have always been willing to go the extra mile helping me keep my bike in the road . Highly Recommended! Dean Schubert

Broke down on a ride south. Only place open on a Saturday. They took my bike into the shop…read moreimmediately fixed the tire checked the rest of the bike took it for a test ride and had me on my way in an hour. Price was very reasonable as well. I know my issue was a simple fix but I can attest to their professionalism and kindness. I would trust them with my bike anytime

After a ride to work, I noticed a past-bald patch on the rear tire of my motorcycle. Since I…read morerecently moved, I don't have any equipment to take my tire off. After calling around a bunch of places, Specialized Powersports offered the lowest price to replace the tire. After getting the new tire shipped in, I called them on the day of, brought the tire and my bike in, and they had it done within an hour. They even oiled the chain for me! They were incredibly nice. Though, did use some sarcastic humor to keep things light. But 10/10, I will come back to them again.

I had brought my dirt bike here from a referral from Carlson's Motorsports, which was my first…read moremistake. Unfortunately, we don't have much of a selection of motorcycle service shops here in the Rogue Valley, so I took my chances. I had asked Justin at Specialized Powersports to please diagnose the problem on my dirt bike, and to call me with any updates. I had assumed that the float was stuck in the carburetor. Justin and I had agreed upon $100 dollars to diagnosis the issue, and that if it was something small, he would just fix it for the $100 dollars. Anything more than that, he would call me to see what I wanted to do. Two weeks go by with no word. I had left a voicemail asking for an update the week prior, which was never returned. I decided to go down to the shop in person to see if there were any updates. When I arrived, I had immediately noticed that my dirt bike had some brand new parts on it that I never agreed to. I asked Justin what the updates were, and asked if he had replaced anything on the bike. I also reminded him of our agreement of the $100 dollar diagnostic fee, and that he would contact me before charging any extra or replace anything. Justin seemed surprised that I had not been contacted since originally dropping the bike off, two weeks prior. He proceeded to tell me that the bike runs great now, after having replaced the carburetor, fuel lines, fuel filter, re-jetting the carburetor, and that we were just waiting on a new air filter before it would be ready. I personally, had just rebuilt the carburetor myself, along with replacing the air filter and a handful of other things that Justin knew about, before bringing the bike into the shop. I knew that he was trying to take advantage of me. Justin told me that "I wasn't in repairs very much. Under $300 bucks for sure." I was livid. I told him to immediately cease any further work, I did not want the air filter, and that I would pay him for the work that he did, but I'm taking the bike. It seems to me, that Justin was unable to track down the problem, so he either threw a bunch of new parts on the bike 'hoping' to fix it, or he is just another dishonest mechanic, trying to up-sale the customer as much as possible. I will never go back, and I highly suggest the same. I'd rather make the drive to a more reputable and honest shop. I'm surprised this place is still in business, with the way they operate.

Had just finished a poker run, Went by Redwood Cycles with…read morea question about my brakes. Found I had a flat tire. Late in the day ,on a Saturday

Not many get 5 stars from me for anything but this shop is quite the exception. Up visiting…read morefriends, needed a tire put on Bob got me in the shop in half a heartbeat and out just as fast. New rear tire new brakes awesome service and cost. If your bike ever needs service and you're in Grants Pass go to Redwood!

Horrible business practices. I don't see how they are still in business. They do not respond to…read moreemails. They don't have a phone number to contact the company that actually works and they are never available during business hours. I purchased something online from them on 7/18/25 and thought I would follow up on the following Monday to inquire when the order would be shipped out and if I could be contacted with a tracking number. My account was debited immediately for the transaction and I paid extra for shipping. They still haven't responded as of this date 7/28/25. I am seeking a refund as of this date and have yet to hear from anyone. Do not do business with this company

Disappointed, though I was ordering and supporting a made in the US company. Unfortunatly not the…read morecase. I ordered on April 15, received receipt. On May 1st sent an, email, no response. Today, May 13 I tried to call. No answer. After 28 days no communication, as far as I know there is nobody there. No communication, not how you run a business. I was forced to do a claw back with my card company. FAIL

Do not recommend! they used to be good, but they don't take pride in their work anymore is how it…read moreseems. Took bike in paid a lot of money to have it fixed, took it on a ride and same thing stopped working. Then took it back in paid almost double the price for a more expensive part then drove it for about 10 minutes and same thing so Ive spend a lot of money and my bike is arguably in worse condition now. 1/10 service. Do not go here!

I just had a great first experience with this shop. I was passing through on my adventure bike and…read moreneeded a rear tire badly. I called and told them my urgency and they told me to come right in without an appointment. I was able to buy a new tire and they put it on immediately. I was explaining to the mechanic I had recently had a super bad wheel balance job from a different shop and to be extra particular with the balancer machine, please. He invited me into the shop and showed me on the machine that it was perfect. I really like how friendly they were and how fast they were able to get me it. Thank you pacific powersports ! I was able to continue on my long solo adventure !

The only reason I'm giving this place a 5 star review is because I don't have an option for 10…read more I was on a recent 6 day motorcycle trip to the Grants Pass area from central California with five other riders. Upon starting my bike on day two of our trip I noticed my bike(a 2012 Yamaha FJR) making what sounded like an exhaust leak. Unable to determine the cause and not wanting to ride the bike in that condition I Googled motorcycle repair shops in the area and found LMS Motorsports. Since it was only a few miles from our hotel I rode directly there so I would be there when they opened at 9am. I was cheerfully greeted by Sherry only to find out the shop only works on off road motorcycles and ATV's. Jeff,(who I assume is the owner) overheard us talking and came over to ask what the problem was. I explained it to him and he said "let's take a look". I started the bike, he stuck his head down by the exhaust and said without any hesitation "I can fix that, drive it around the back". Fifteen minutes later(and a quick TIG weld) I was on my way and able to finish our ride without and further incidents. I can't thank Jeff and his courteous staff enough for there exceptional customer service!!!!!! I just

Where do I start?! Brought our RZR to the dealership prior…read moreto selling it to a friend. You'd think that most dealers technicians would have knowledge on what makes them tick! Turns out they know how to make it worse! And go straight to looking for more problems prior to doing what I had asked them to accomplish for us. Over $2000 later and 3 trips of bringing it back didn't help whatsoever! So when spoke to Jeff at LMS, he already had an idea of what happened. He came to pick up the machine, repaired it and brought it back. Corrected the work that the dealer claimed they already had done. Did even more things than I had expected, plus cost less than the dealer. I reached out to the Dealership owner showing him the invoice for what I just had done. No response, I'm not too surprised! After 10 years of being a customer and buying 2 new machines from them, he could care less to make it right! So be aware that the local Polaris shop is not capable of doing it right and especially for what they charge! LMS came through for Us! Thanks Jeff Foster!

These guys are the best around. Great friendly staff that gets the job done every time. I have been…read moregoing there for my kids BMX gear and now that we have dirt bikes it is the only place I go. Fair pricing on items and if it's not in stock they can get it. Bottom line this is the one stop shop for many needs, don't waste your time ordering online go to Zoom.

Took my rim off at home and brought it in because I don't trust these bike shops with my machine…read moreand I'm new to the area. Twenty bux sounded fair to mount my new tire on my rim. . . I went to get it the next day after they said I needed to leave it with them rather than just wait for them to mount it. ?? Went to pick up.. after paying an additional 20 to balance it I noticed that the weights they used were incorrect for my wheel. They swore up and down that I was wrong and the weights were "the right ones". Well, I paid and left only later realize they had marred my rim with the incorrect weights by pounding them on!! I don't know about anybody else but this is exactly what I was looking to avoid! By the way... a tire changer is only $50 at eBay... I recommend! Disappointed... hope they see this and refund me... Glad I kept the bike at home too...Steve.

This store is run by a bunch of unprofessional assholes who have no business dealing with…read morecustomers. I came in for a simple part -- was sold the wrong one twice, and talked down to when I questioned it. The correct part? Sitting in their back stock the whole time. When I asked for a refund on the first part they messed up, the manager refused because I didn't have the box. He was condescending, dismissive, and clearly more interested in showing off in front of his staff than solving the problem. Then it got worse -- one of the employees came around the counter, got in my face, and cursed at me. He tried to intimidate me and then threatened me. Let me be clear: I was threatened and verbally abused by a Napa employee over a $30 part -- and the manager did nothing about it. This wasn't just poor service -- it was hostile, humiliating, and completely unacceptable. I had to make five trips to this store just to fix their mistake and get a refund. If you value your time, your money, or your basic dignity -- stay the fuck away from Napa Brookings.

Napa in Brookings on 7/22 MANAGER and his employee hold terrible customer service from the get-go…read more They need serious training from their owners. My phone number is 541-661-1500 for an apology its a bad way to hold business and they should be ashamed of their behavior.