I called to have closure mechanism on a locket fixed. The very nice gentleman told me that he was…read morebusy and probably wouldn't be able to get to it, but if I stopped by, he would still take a look today. He fixed it in two minutes and told me how I could shine up my jewelry at home myself. He charged me nothing, I wish I'd had more cash to give him - what a wonderful place!

I came in here for some appraisals and interest in gold dealings. Being new to the area, I was…read moremerely getting a feel for who to do business with now that I have relocated. I have found the owner to be knowledgeable, honest, and fair- qualities that tend to be difficult to find in the industry. I will be doing future business here.

I have been going here for 20 years. Am I a big bling dude? No, but I do like a lil bling-bling…read morefrom time to time. I have bought several items from here and they are dear to my heart. One of them is my wife's 10 year anniversary ring. We bought this from the estate collection. Very unique and she loves it. This place is my go to for watch batteries. I recently bought a Citizens watch and I love it. No battery needed!! I liken it to a Japanese Rolex. I recommend this place to everyone that isn't pretentious. This is the working mans jewelry store. Check them out and browse around. They are very helpful and supply all types of services/wants/and jewelry needs.

Picture of my wedding band that was resized. It now sits so nice on my finger with my anniversary…read morering for our 20th. Thanks again Beth and the fabulous Goldsmith!

Scott resized rings for both my husband and me. He did a perfect job! Also, it was done in a timely…read moremanner at a fair price. Yes, I'd recommend him!

Fixed my bracelet for free! Nice place to shop Or get…read morerepairs on good jewelry. Trustworthy . Close to New Berlin even though In West Allis. I like the parking . Can park in front of store so walking minimal.

Just a shoutout to Chris and Genesis Jewelry, outstanding, friendly and professional service! I…read morehighly recommend Genesis Jewelry!

Big shout out to Christopher who helped me out with my watches with battery replacements. Quick…read moreturnaround time no to mention the Great friendly service!!! Strongly recommend for all jewelry needs. Thank you Christopher!!! Kelly V.

What a wonderful place to shop, A perfect place to enhance your wardrobe with their fine Jewelry,…read moretheir prices are reasonable and their jewelry is exquisite. No matter how many pieces of jewelry you own ,you can never say no to a cute pair of earrings or beautiful charm bracelet or necklace, not to mention all their beautiful rings. They have it all , and more

Had a long time favorite necklace repaired there. It was done on the spot, beautifully done and the…read morerepair was priced reasonably. Very friendly customer service. Highly recommended.

Joe replaced the internals of my old Perpetual Seiko watch. Parts were no longer available for…read morethis old watch, but Joe found a source and got it up and running again. He also replaced the crystal which makes the watch like brand new. I had searched for a new Seiko before finding RepairTJC. The Seiko has gone from a very nice watch to a cheaply made one. I am appreciative of the job Joe did and am very pleased with my like new Seiko.

My favorite Sottomario Mostro watches quit working and after several months of searching for a…read morerepair shop locally no one could repair them. Then I found RepairTJC.com who specialize on my Sottomario Mostro Italian Dive Chronograph. Their customer service is great, and their prices are very competitive for a specialized repair shop. They did a remarkable job they replaced the batteries and professionally install internal gasket to ensure proper seal which included a pressure test to confirm water resistance. They also performed a professional band and case cleaning to remove dirt, and debris, and buildup. One of my Sottomario Mostro's needed a critical internal quartz movement replacement. They both looked as good as new when I received them in the mail. If you have a watch that needs attention RepairTJC.com will make your day and put a smile on your face by repairing your favorite chronographs at a very reasonable price.

They put a fake diamond in my ring when all it was needing a a tightening of a prong, and then lied…read moreto me about it being fake. I took it somewhere else to get tested and was told it was not a real diamond. Upon confronting them, they lied and told me it was never a diamond to begin with. I got no work order when they took my ring to work on it.

They put a fake diamond in my friends ring, when confronted about the fake diamond they lied and…read moresaid it was real. She got the diamond checked and confirmed it was not a diamond that they put in the ring. My friend went in to get a prong tightening and they told her the diamond was broken to begin with and needed replaced. When she went in to get the ring back she saw that it didnt look real, and then proceeded to get it checked.

Really cool store that sells every single bead you could ever imagine, as well as does watch…read morerepair. Just a really cool, chill little shop with all kinds of stuff for your craft or your apartment. The guy who runs it (Keith, I believe his name was) is pretty chill and has great customer service.

Based on the recommendation of someone we met while listening to jazz one night, we decided to…read moreventure to Planet Bead. It really is an amazing to see such a variety of beads! Wow! The store is super full though and has excess junk in the back that is visible. Great customer service. Keith really knows his beads and can make whatever you request. We ultimately purchased four bracelets and some earrings that ended up costing $150. I'd say that was pretty pricey honestly. I mean the beads were nice, but not like some expensive/rare stones. I understand part of the charge is labor, but not sure I'd say it's worth that price. Not to mention, one of the bracelets broke after only wearing it once so we need to return to have it repaired-which is inconvenient since we live in Chicago. So...good place to visit...proceed with caution in terms of your purchase.

Experienced. Honest, fair and reasonably priced. Does repairs. Long-standing small business that…read morethe community should support. Walmart isn't for everything.

Small, family run jeweler. Very knowledgeable. They want to give their customers the highest value…read more Also, very talented jewelry designer.

Fast and professional service that you don't find a the national chain stores…read more When I dropped my ring off to be resized they said it would be about a week. Two days later I received a call saying it was ready and it fits great. Looks great too!

Update: I spoke to Mitch and explained to him that it is illegal to add on services and charge the…read morecustomer without the customers knowledge and permission. (Wis Stat 100.18 bans false or deceptive sales claims. Wis Stat 100.20 empowers the state to enforce fair-dealing in commerce) Note that if a business charges more than the estimate without prior notification and approval - or overcharges beyond posted price- YOU have the right to a refund of the overcharge and in service contexts- potentially double damages in small claims court. He is now well informed so I expect this practice to stop immediately. If they break your jewelry while attempting to make a repair YOU have the right to tell them to stop and give you all the pieces so you can take it elsewhere if that is your desire. At minimum, they must call you and tell you what needs to be done, how much it will cost and get your approval before doing anything else. Mitch, maybe you should give me a call tomorrow, or now if you'd like, and you can discuss this with me professionally. I needed my wedding set sized down. It was uncomfortably too big. I was quoted $135 and a 3week wait at one place. Paul's jewelers quoted me $100 and a week turnaround at most. I go to pick-up my ring and I'm blinded by the shine! But not blinded enough because I definitely saw the $190 price on the card reader. I pushed back and the lady proceeds to say $100 for the sizing, yes. The rest is for the cleaning. I know that standard cleaning comes with jewelry repair because jewelry gets very dirty during repairs. So why am I being charged nearly double? She says it's the Rhodium coating, to make it shiny! I didn't ask for anything more than a sizing and the cleaning that comes with it. She did me a favor and gave me a discount Seriously?! So I'm not familiar with this special cleaning they did and look it up. Google ai says " Rhodium Plating: Commonly used on white gold and silver, this process involves plating the jewelry with a thin layer of rhodium--a rare, white precious metal. This gives the jewelry a bright, silvery-white look and provides a protective coating that prevents tarnish and scratches." Did I mention my ring is YELLOW GOLD? So why would someone just naturally assume to plate my yellow gold ring?! Will never step foot back there again. I'll bet Paul's spinning in his grave that this is how his business is being run! They are crooks and I'm certain that too many people fall for their BS!!