We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

So finally a technician, sent by the district manager, arrived and found that the tube that feeds…read morewater into the Spa was apparently twisted to such an extent that it didn't allow water to flow freely into the Spa. Hence, the control panel couldn't gage the amount of chemicals needed or anything else. So basically, someone put it together that way and shipped it off. My question is why would they deliver a Spa without knowing if it works properly in the first place. You are supposed to set it up, make sure it's functioning correctly or take it back or fix it if it doesn't but they started it and said there you go, we have your money and we don't care. All it took was for us to go to the shop in Sarasota twice, call them three times and expose them to the public to get it fixed. Now, when they delivered it they scratched the panel, so now to see how long that will take and how loud we have to be to get that fixed!

We were searching for a hot tub to help with my husband's spinal injury. We are so happy to have…read more found Hot Spring Spas of Sarasota. Paul Antolik is wonderful! He takes the time to go over your needs without sales pressure and also to go over how to care for the spa. We also had to delay delivery because of contractor issues and Paul was just great about it. The delivery and set up went off without a hitch. A fantastic experience all the way around. I highly recommend Hot Spring Spas of Sarasota!

After not receiving an item, I had ordered through their website, I checked their contact…read moreinformation on their website, and was amazed to find that they are just a few miles away from where I live. So I hopped in the car, drove to the address, and discovered nothing but a parking structure. None of the nearby businesses had heard of this company, so this is 100% fraudulent. Do not do business with these crooks! I will be filing a chargeback immediately.

If you like being ignored by a company that you've ordered from this is the place. Worse…read morecommunication ever!!! Tried email, ignored. Tried calling, phone number not in service. Tried contacting them on twitter!!!!!, ignored.

Went in for a water test and was greeted with a attitude and tech was obviously rude uninformative…read moreand gave the cold shoulder the entire time and didn't test water correctly and gave bad results that were incorrect! Techs name was John obviously needs coaching!

I have been going here since 2006. Back then I was asked to pay $12.00 to replace a liquid…read morecontainer should it rupture. I did. I returned leaking container on June 01/2026. They wanted me to pay $10.00 again!!! Not happy! Not going back!

Our pool was damaged by hurricane Ian after the pool screen ended up in the pool. The pool had been…read morerepaired but the repairs were visible. The pool surface was also discolored from age. We engaged Blue Tropix to resurface the pool with excellent results (see photo). The process was explained and when the resurfacing was completed they did the startup as well, which is important. Looks like a new pool.

From the owner: "Turn your pool into a tropical paradise" -Pool Renovation & Remodeling- Call for Free Estimate…read more(912) 732-8379 CPC1458919

Never returned my calls after coming out for an estimate. By the looks of the reviews here I dodged…read morea bullet.

STAY AWAY FROM THIS COMPANY! Their service and accounting is terrible! They do not show up when…read morethey say they will. When I called to see why they hadn't come in a while they told me my account had been suspended because of non-payment. I thought that was weird since I had sent them a check every month. So I paid whatever balance they wanted just to get them out to my pool. When I reconciled all my checks I proved to them they had been paid every month and now they won't give me my over payment back!

This company used to be called Aqua Doc Pool Company. Check out the reviews before doing business…read morewith them. Many reviews that are glowing about that company, are fake. They took over one year to complete my pool, when they promised at contract signing that it would "only take a few months". Completion should have been in June, but didn't happen until 10/31. Lots of blaming the county, blaming other contractors, blaming Ian (which happened a few years earlier), etc, etc. The workers just show up unannounced, which is alarming when they appear in your backyard without prior notice. Once the pool cage was up, they'd also just walk right on in. Extremely unprofessional for them to not bother knocking on the door to alert you they are there to work. Shoddy work (one part has failed twice already). They also don't know how to get the control panel to work with the app (which the sales guy said was "so easy to do"). This company has also called me a liar to prospective new customers. It's extremely unprofessional for them to do that. If any of you all want proof, I have tons of email and text trails showing that this company royally sucked and didn't do their job professionally, nor on time. And to call me a liar for letting the world know about the terrible experience I had...they are horrific. When you have loads of negative reviews about a company, it really tells the story. And that story is .... *THIS COMPANY IS THE PROBLEM*, not me or anyone else that's trying to warn you to stay away from them.

bad company run away their workers are disrespectful and take forever to complete. Leave the…read moreproperty torn up

The red haired kid who was there most of the time believes that the store is self service. I…read moreusually bring in six jugs for chlorine at a time as I have a large pool. He does not help me to open the doors when I arrive. He does not help me get six new jugs unless I request it. He only brings it out to my truck if I request it. And he's very condescending when he does do as I ask. I have spoken with the East Coast manager because he has been incredibly rude to me. She told me to call her back if this happened again after giving me a $70 credit. On my 70-year-old husband went in and was given the self service treatment. Help yourself. Load your chlorine on that cart, take it out to your car, and load it yourself. While redheaded kid and overweight guy just hang around behind the counter waiting for you to pay them. I'm done going to this Leslie's

THIS IS A FIVE STAR REVIEW. If you're reading it, that's very good news. Because, for some reason,…read moreevery other 5 star review of this location somehow ended up in the graveyard of Yelp's "not recommended reviews". I had no idea this feature even existed. An algorithm decided to throw out seemingly honest, personal and positive interactions with Leslie Pools, and yelp instead displayed negative reviews that seem fake, vague or irrelevant. MY EXPERIENCE HAS BEEN GREAT AT LESLIE'S! And a big reason is because of my interaction with Craig at the Bee Ridge Location. He (and the very busy installers on the national level) bent over backward to try to accommodate my short schedule in getting new pool equipment installed. I made the mistake of going somewhere else for my gear and installation and I regret it. Moving forward I will only be using professionals like the team I encountered through Craig at Leslie's.

Great Professional Service! Mike was really thorough and knowledgeable about servicing my pool.read more

From the owner: Magic Mike's Pool Solutions is a premier pool service company dedicated to providing top-notch…read moresolutions for all your pool needs. With years of experience in the industry, our team of skilled professionals is committed to delivering exceptional service and maintaining the highest standards of quality and reliability. From regular maintenance and cleaning to equipment repairs and installations, we strive to ensure that your pool remains in pristine condition year-round. Trust Magic Mike's Pool Solutions to keep your pool sparkling and inviting for endless enjoyment.