Super Good Service and Helpful Staff!…read more Hydraulic Hoses and Big Truck parts are even available here! I have been shopping at Showlow auto parts for a couple years now. They are my trusted source for all hydraulic hoses for tractors and farm equipment. I trust that they give me good prices on good products and always look forward to the friendly faces and polite service that I get when I am visiting the store. This is a locally owned store and the owner is often there and he is very friendly gentleman who seems to appreciate his customers sincerely. If you have heavy equipment, big trucks, tractors or farm equipment, and all of the other stuff that normal parts stores won't even bother try to look for them this is the place for you! So in summary, if you like to buy from local businesses like I do and appreciate super friendly service then this is the spot for you to visit for all of your automotive parts and other things needs.

since NAPA closed this is the Only Reliable & Knowledgeable parts store in Show Low.read more

O'Reilly is the best. The people are super friendly and knowledgeable. I went in for a free battery…read moretest and sure enough it was bad. They had a new one in stock and hooked me up. Store is clean and well stocked. Thanks O'Reilly!

Helpful staff, decent inventory, excellent hours, but pathetic website which for example has no…read moreIist of products sold or availability.

I have never had a bad experience with these guys and even when the job is messy or difficult this…read moreestablishment has the experience and fortitude to get the job done .

My check engine light came on. They were able to get me in next day at 9. Diagnosed issue within 15…read moreminutes, tech took me back and explain faulty sensor, also fixed another sensor retaining clip. Owner Toby also suggested they check over suspension. Out the door in 1 1/2 hours for a very fair price!! Thank you, all staff was extremely knowledgable and made it a great experience!

Friendly Staff, Good Selection Of Parts!…read more This is a good NAPA store with a great selection of filters for heavy equipment! The staff goes above and beyond in scouring the computer and books to find the filters you need and many times they are in stock which is awesome! All in all a good spot if you need some parts!

Yesterday was my first visit to this Napa Auto Parts location on the Deuce of Clubs and it did not…read moredisappoint. I called them to ask about a car battery for my vehicle, the sales associate was so helpful and friendly it was a nice experience. They actually had several options for my vehicle as well as a variety of price points for me to choose from . Wow! this was great and couldn't be easier . The bonus was they told me they could even replace my battery for me . I was overjoyed because me being limited in car repair knowledge would have been helpless with out their expertise. I was very thankful for all their help and excellent customer service from start to finish . The store was clean, neat and well stocked . They won me over and I'm now a loyal customer . Thanks again to Erica for all your help yesterday. You did a fantastic job with my battery .

I purchased a Classic Vintage 1973 Ford F100 Pickup and brought it to J & S Patriot for an…read moreinspection. It got a clean bill of health. No pressure, great customer service, fair pricing, and most importantly, a hands-on owner who knows his stuff. The owner, Jim, even took me on a test drive to explain certain things. This shop impressed me, and I am not easy to impress. I love supporting locally owned businesses with a hands-on owner, and that's what you get with J & S Patriot. I highly recommend this place. They won't rip you off.

Oil change for '91 Mazda, 1.6 ltr…read more I provided oil and filter. Overfilled oil. Didn't top off brake fluid, even though the light is on, and bottle was sitting right next to the reservoir/master cylinder. Charged me to top off coolant. Looks like they mostly added just water. Was bright green before I brought it in, clear now. Didn't ask me. Charged me to top of washer fluid even though you can clearly see all the lines to the jets are gone. Didn't ask me. Didn't call to let me know it was done. $84+ for less than five minutes work. Won't be back.

Lets see if we can not let this happen again. So i made an…read more appointment a couple weeks ago(Jan ) to install a key ignition switch on the 4th of Feb. The day I made the appointment I got switched over to the parts department and ordered the part. I confirmed with parts department that it would arrive intime for the install on the 4th. On the date of the appointment, which was confirmed by your text, i had to cancell due to my wife's illness. I call back to reschedule the appointment ASAP. Had to leave a request for call back. I received a voice msg later that day. I find part was never ordered due to me have to prove the Duramax is mine and the part was not and will not be ordered until I personally bring drivers license and proof of ownership of the vehicle. Really? Do you think it might me a good idea to let me know this from the very beginning. Like when the parts clerk talked to me. Or maybe when he found out that he couldn't order it with proper owner proof. It is a good thing that I didn't drive up 20 miles on the 4th just find out you never ordered the part. I would been highly angered. So now I'm going to drive to Horne today to make sure the part is ordered. Not cool at all.

Derrick was amazing! Best salesman ever! I hate car shopping because some salesmen are so pushy!…read more Thank you!! Tonya Gleave

Great service! I was up at Pinetop, AZ and my key battery was low. Went into the store and the…read moreyoung man was polite and changed my battery!

We have a number of Auto Parts stores within a very small radius, O'Reilly's is my "go to" of all…read morethe others. Competent, cordial and courteous, and extremely patient and helpful personnel is the main reason. In my over 20 years of being a customer, I have always enjoyed the experience of shopping at O'Reilly's.

Abysmal Service Department!…read more Our story began when we decided to special order a brand new Jeep Wrangler Unlimited Rubicon edition toy for the fleet at our house. We stopped in and talked for a moment with a sales person, then met the owner in his office and special ordered it just the way we wanted it. I would give the sales process about 3.75 out of 5 stars since we had a pleasant experience but didn't feel we got much of a great price, but it was about the same as the last Jeep dealer we had already shopped at so we just gave up and bit the bullet. Much to our excitement the new Jeep arrived in only half the expected time so off I went to pick this shiny thing up. I grabbed the jeep and drove it home. I felt like it had much less power than the Jeep I test drove at the other dealer and less than my friends brand new Jeep. I realized there was oil in the air intake where the filter goes and figured this explains a lot as it is probably a bad engine with loss of compression and too much piston blow by. I read online that another person got a new engine and the problem was solved. To the dealer I went and the service dark haired skinny little guy told me there is no check engine light on so there is nothing wrong with it. He literally walked away from me and back into the building and didn't say another thing to me. if one of my employees treated a customer like that, I would fire him on the spot. I contacted Jeep since we apparently had some sort of premium Jeep Care package? They apologized and assured me we would be taken care of... After months of back and forth and nobody even getting someone to really look at it I gave up and traded it on a new Honda... I hate to say that after owning 9-10 jeeps in my lifetime I am pretty sure I would never buy another one, at least new. Out other issue, realizing it really swerved around on the road more than any Jeep I ever had before. I resolved this by replacing the terrible BFG load range C 32" factor tires with new 33" tires and wheels with a load range E rating that took 80% of the instability away and made me feel better about that... And of course it looked cooler too... All in all the Jeep looked cool, leaked oil, leaked water through the windshield frame and for a $40K vehicle was really a disappointment. The service department at Hatch doesn't care at all about customers or service.

Pray you don't have to have ur vehicle serviced here!! If it can wait or u can take it anywhere…read moreelse I suggest it! Least friendly staff in the world. They should not be able to own the Jeep name it's that bad!!