First off, the response was almost immediately. I scheduled my appointment with a nice…read moreprofessional gentleman with ease. The mechanic arrived and was very professional. He examined my issue, went to get part and was done with my vehicle very quickly and efficiently. I am proud to say they will be my mechanics from now on. They have competitive pricing with top quality service for all automobile needs. Highly recommend this business!!!

Professional and efficient and to top it off the pricing was very good compared to most shops! Top…read morenotch service they took care of my alternator on my vehicle and replaced it in no time! Miguel and his crew will be my new shop!

Great service at a reasonable price. Well informed &…read morefriendly personnel. Comfortable waiting area.

Idk if this guy was having a bad day or what but I called this shop for an estimate and a man (who…read moreI believe was the owner?) answered. He had an attitude that was enough to make me run the opposite direction. He was rude and dismissive. In all my years of dealing with automotive shops, I have never encountered someone with such poor customer service. There's a lot of competition in this industry, and finding a trusted mechanic is important to me. When I find a good shop, I'm loyal for life and I recommend them to everyone I know. But this experience? Absolutely not. If this is how they treat someone who is willing to pay for their services, it speaks volumes about their overall character. I've worked in customer service my entire life, and I firmly believe it's not always what you say -- it's how you say it. His condescending attitude was completely unnecessary and honestly disgusting. If you don't want to deal with customers, then get out of the customer service field. Simple as that. Unfortunately, I won't ever consider coming back or recommending. Clearly he didn't value my business which is fine- I took it elsewhere.

Ardi and his entire team were absolutely incredible from start to finish. Everyone was extremely…read moreprofessional, friendly, welcoming, and genuinely passionate about what they do. I brought my Supra in for service, and they took exceptional care of it while completing the work in a timely manner. What really stood out to me was the level of knowledge, attention to detail, and care they put into my car. After the service was completed, Ardi personally took the time to walk me through other maintenance items that my car would eventually need and made sure I understood everything. I never felt pressured or like I was being sold unnecessary work. Instead, I felt like I was getting honest advice from someone who genuinely cared about keeping my car in the best possible condition. Their pricing was fair and transparent, the quality of their work was excellent, and the entire experience was far better than what I've experienced at many other shops/dealerships. It's obvious that Ardi takes a lot of pride in his business and has built a team that shares the same commitment to quality and customer service. I HIGHLY recommend Ardi and his team to anyone looking for a trustworthy, knowledgeable, and professional shop. It's rare to find a shop where you can leave your car and feel completely confident that it's in good hands. I'll absolutely be returning for all of my future maintenance and automotive needs. Thank you, Ardi and team, for taking such great care of my Supra!

They attempt to charge me for changing spark plugs at 30k mile maintenance. When I tried to talk…read moreto them they insisted that's what is done for a jeep wrangler at 30k.

I picked this place based on proximity to my job but also because of the rave reviews on Yelp. I…read morelove the fact that they the previous reviews said that they were honest and did not try to upsell unneeded services. As a single woman, I get anxiety every time I have to get my car serviced. The father and son duo were friendly, knowledgeable and gave me straightforward and honest pricing. Keep in mind, when turning on the street, go straight towards the back and keep looking on the right for the sign of the shop. It's kinda hidden and you might miss it. I will surely come back and recommend them to anyone looking for a mechanic. THANK YOU SO MUCH.

Called and got my van serviced the same day! Had to get the power window fixed along with A/C…read moremaintenance. Glad they were close to where I live and had the time to fix it it the same day....they will be my go to for car maintenance.

Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

Rear shock absorbers were replaced this past Monday. After driving away there was a loud clunking…read morenoise that wasn't there when I brought the car in. I drove my car back to the mechanic and got it looked at- he did something/not sure. I drove away again and still the clunking is there, so I went back again to the mechanic. The mechanic said- they needed to order a part and it would come in Tuesday. It's now Thursday of the following week- I can't drive my car, they won't return my messages on the phone or email. My car now has a problem that wasn't there when I first brought it there. I really just want them to contact me back and fix my car correctly. The mechanic is rude. If you have an issue with faulty parts, don't expect him to do anything about it. Also go to a mechanic that can actually fix a car.

Jonathan was super responsive and was able to replace my starter within a few hours of me reaching…read moreout. Will definitely be calling him in the future for any auto repairs!

Over the past few years, I've used Roadside Wrench for various mechanical repairs…read more Recently, I took my car for an oil change at Findlay Honda. Naturally, they discovered a few other issues and were eager to have them fixed at their shop as soon as possible. I reached out to Roadside Wrench, and Jonathan promptly arrived at my place the next day. Jonathan worked efficiently and completed the job in no time. Findlay Honda, however, attempted to charge me an exorbitant amount for this minor repair.

Recently, I was looking for a reliable mechanic that was very skilled, friendly, professional,…read morecompetitively priced, close to my home, and highly rated by yelp. All I can say is "wow." Ray at liberty tech and tire was outstanding and "checked all of my boxes." He did extensive work on the front end drive components . Highly recommend his work and intend to use him in the future!

the absolute best they have always taken good care of me and I really appreciate itread more

Thomas did amazing on the starter and oil dipstick tube I needed replacing on my 2002 Cadillac…read moreEscalade. I was away at work but I was still able to trust him. Thomas was able to reliably communicate to me about the condition of the car and more. If you're having doubts hiring him, don't. He has very fair prices and will do the job right. I will definitely be going back to him when car problems arise!

Needed some work inspected that had been done by another shop/mechanic. Had a pretty bad experience…read morewith the other mechanic shop and needed to make sure the work was done correctly. Tom answered the quote request quickly and was able to come and inspect my vehicle the same day. He was very thorough, explained every step he was taking to make sure all of the new parts were installed correctly. We went on test drive and he made sure all of the wheels were functioning properly and the sensors were working properly and brought his equipment on the test drive. He was kind, did an excellent job, price was very reasonable, and he definitely put my mind at ease. Tom will be the only mechanic I'll be using going forward.

Never again. I had them mount balance and install tires on my BMW motorcycle that I purchased. I…read morewas happy with the service until I just found out they put RED thread lock on my rear tire studs and massively over-torqued them. Now I'm going to have to get another shop to heat the studs and replace them afterward. Seriously 150 ft-lb and they can't remove them. They're supposed to be torqued to 44 ft-lb. Never again.

The worst experience. The price was higher than quoted. The quote was 99$-120. The appointment time…read moreI was booked for wasn't going to happen & I would have to come back later during the day to get my service.

Great experience with Big O Tires. They were quick. They kept me updated on the progress of my car…read more Would totally go there again.

great service quick fast and in a hurry Tlowk was out put new wheels on the 300 ... faxread more