RG has taken care of our fleet for a decade! They are simply the best and just fixed a few issues…read moreon our SILVER RAITH! Trust them as we have for years they will not disappoint!

Over the last 15 years I've spent over $100,000 at RG Motorwerks and they keep getting more and…read moremore expensive! I can't warn you enough to stay away from these hacks and ripoffs! They lost a customer today and now I will spread the word to stay away from these con artists ! They didn't tighten the right front coil over they installed which caused the wheel to hit the sway bar link attachment to the coil over which destroyed my tire and wheel! See the pics below ! Today I went to drop off the instrument cluster for my wife's BMW 330Ci. These crooks quoted me $1900 for a new cluster when they knew it could be repaired for $200! This is the lack of integrity and honesty these people have! One of the owners "Red" told me he was going to charge he storage fees since I didn't pick up the car ! What? He had agreed to charge me 1 hour labor to remove and replace the cluster after I refused to pay $1900 for his cluster repair. I had to wait for the cluster to get repaired and shipped back to me and contrary to what they say I cannot legally drive the car without an instrument cluster! He was pissed that I didn't give him $1900 to repair the cluster so he tried to take it on me with outrageous claim of a storage fee when in fact he didn't satisfy NV law for such a claim! If This is how they treat a loyal customer imagine what they will do to you! Quoted me $700 to fix the door lock when a $13 switch solved the problem ! Charged me $260 to fix the interior trim On the convertible top, they used scotch tape to fix it! Get the picture? They will try to rip you off as much as they can ! Avoid at all costs ! The receptionist Red's Mother Alicia tried to charge me tax on labor ! NV doesn't charge tax on separate labor items which in this case was the labor on the installation of my suspension and brake parts I provided to them. They didn't inform me if they did the proper break in procedure for the new rotors and pads ! I refused to pay storage fees on a car I couldn't legally drive without a cluster. When I arrived the car was parked on the street not in their lot or inside their building so Red wants to charge me storage for street parking ! They are from Philippines where ripping people off are the norm over there !

My wife and I took our Dodge Journey to Sansone's Automotive after reading reviews highlighting…read moretheir customer service, friendliness, and, most importantly, their expertise in diagnosing and repairing vehicles. We have to say our experience at Sansone's was top-notch--second to none. Given our past experiences with less trustworthy auto repair shops in the area, we were initially cautious. Eric was exceptional from the intake process through diagnosis, communication regarding our warranty coverage, and clearly explaining his findings. His professionalism, integrity, and honesty came through clearly, even over the phone. What also impressed us was their follow-up call seven days later to check whether everything was running smoothly with our Dodge Journey. This level of care and customer service was both refreshing and greatly appreciated. As a result, my wife and I have already decided that we will be returning to Sansone's for both of our vehicles' repair and maintenance needs. Thank you, Sansone's Automotive--you guys rock. To anyone reading this, you can trust that you will not be disappointed with their care, honesty, and workmanship.

I'm really torn writing this because the people themselves were very friendly. The woman at the…read morefront desk was incredibly kind and helpful, and I genuinely appreciated that they arranged an Uber for me to get to the shop. The gentleman who called to explain what was wrong with my vehicle was also polite and thorough. That said, the actual pricing and billing left a bad taste in my mouth. The quote I received was $6,000, which was substantially higher than the $3,000-$4,000 estimates I received from several other reputable shops. I'm all for paying for quality work, but that kind of difference made me feel like I was being price gouged. What really pushed me over the edge, though, was the diagnostic fee. I was told it would be $160, which I agreed to. When I went to pay, the bill was over $190. When I called to ask why, I was told they "had to put some oil in the car to diagnose it." To me, that feels scammy. If you're going to charge more than the stated diagnostic fee, that should absolutely be communicated and approved beforehand. Adding extra charges without authorization--especially after I declined their high repair quote--felt wrong and unprofessional. Because of that lack of transparency, I wouldn't return and I wouldn't recommend the shop. Friendly people, yes--but the pricing practices made me lose trust in their integrity. This was a two-star experience for me.

Silver State Auto is an excellent shop. I do not worry about price because Tyson will find the…read moreproblem down to a tee. He is very thorough mechanic. Quality is high priority. He explains everything in detail and shows you the issue. I had taken my 2003 Dodge Dakota everywhere for an evap leak. He found all of them and it is running perfectly. My Jeep was another story but he fixed it. I recommend this to anyone and everyone. Tyson is a solid mechanic. Thanks again for your professionalism

This is where I bring our car for maintenance & upkeep…read more The service is exceptional, with a friendly, knowledgeable staff. Prices are reasonable & the place is clean & neat. They always go over my car & let me know if there's anything I need to have repaired or replaced in the near future, giving me a chance to budget for those repairs & avoid a costly last minute fix. They also provide a discount for military. A copy of the local paper, free water or sodas & a light snack help to pass the time waiting for your vehicle to be finished. I like this shop & believe you would too. Looking for a new mechanic? Give Sliver State a try.

Knowledgeable and most importantly, honest mechanics with fair pricing and expeditious service. A…read morefamily operation which treats you like family!

Don't search any further for an honest and capable mechanic. I have been to many, and without…read morequestion, Johnny' D's is the best. They will diagnose your issue, provided you a thorough assessment and charge you a very reasonable price. No unnecessary up-charges, no unnecessary work on your car and no runaround that is so common with other shops. Go there- you won't be disappointed!

Great service at a reasonable price. Well informed &…read morefriendly personnel. Comfortable waiting area.

Idk if this guy was having a bad day or what but I called this shop for an estimate and a man (who…read moreI believe was the owner?) answered. He had an attitude that was enough to make me run the opposite direction. He was rude and dismissive. In all my years of dealing with automotive shops, I have never encountered someone with such poor customer service. There's a lot of competition in this industry, and finding a trusted mechanic is important to me. When I find a good shop, I'm loyal for life and I recommend them to everyone I know. But this experience? Absolutely not. If this is how they treat someone who is willing to pay for their services, it speaks volumes about their overall character. I've worked in customer service my entire life, and I firmly believe it's not always what you say -- it's how you say it. His condescending attitude was completely unnecessary and honestly disgusting. If you don't want to deal with customers, then get out of the customer service field. Simple as that. Unfortunately, I won't ever consider coming back or recommending. Clearly he didn't value my business which is fine- I took it elsewhere.

The owner, Zach, and his team are absolutely phenomenal. The scheduling is simple, the pricing is…read morebest in town, the service is quick. I had my 2024 Camaro 2SS and my 2008 Chevy Silverado with a 7 1/2 inch lift on it aligned here along with a full inspection. The full inspection is so sweet. Thanks Urban Auto. You have a customer for life. I've already recommended multiple friends & family here and they've all loved it.

I chose Urban Automotive because of their good reviews, even though it meant driving clear across…read moretown. Unfortunately, my experience was very disappointing. When I called to make the appointment, I clearly explained the issues I was having with my vehicle. The woman I spoke with told me the diagnostic fee would be $49.99. Based on that information, I scheduled the appointment and drove across town to bring my vehicle in. When I arrived, the same woman then told me the diagnostic would actually cost over $200 because what I described was considered "two separate issues." I was extremely frustrated because I had already explained those exact issues to her over the phone. What bothered me even more was that once I questioned the price, she suddenly wanted to give me a full disclosure and explanation of how their diagnostic pricing works. That information should have been disclosed to me when I made the appointment, not after I drove across town and showed up expecting the $49.99 diagnostic fee I had been quoted. None of this was mentioned during our original phone conversation. I decided not to have the diagnostic done because Hyundai charges around $200, and for that price I would rather take my vehicle directly to the dealership. My issue isn't that a diagnostic can cost more depending on the problem. My issue is how the pricing was communicated to me. If I had been given the full disclosure over the phone and told that my particular concerns could result in multiple diagnostic charges totaling over $200, I could have made an informed decision before making the trip. Unfortunately, I feel I was misled when I scheduled the appointment. Being upfront with customers about pricing from the beginning would have prevented this entire situation and saved me a wasted trip across town.

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

Angies Auto customer service is excellent. They provide a quote after inspecting your car and keep…read moreyou informed throughout the repair process if anything comes up. Tony has been working on my cars and my entire family's cars for quite some time now, and he always does a phenomenal job. He truly treats you like family, which makes all the difference.

Great experience. Called them up cause the wife's car was leaking coolant. They were able to order…read moreparts and back on the road in 3 hrs. The front office and mechanics were all awesome. Definitely bringing my vehicles here in the future.