It's been almost a year since I was at Rock Solid, but I just got yelp, so I thought they earned a review from me. I should preface with saying it was an overall good experience and I want to break down exactly why I appreciate my time there but did not give 5 stars. First the good points: This is nuts and bolts addiction treatment center. Their goal is to help you. That's the most important thing. The house I was in was nice and clean and only had 4 other patients most of the time I was there. For a time there was only myself and 3 other guys. The staff is amazing. Well trained and professional. They also seemed to really care about my situation. Many, or even most, were in recovery themselves, so they could understand where I was mentally as they had that experience in their rearview mirror already. I think that's important. It is for men only which I didn't think I would like, but ended up being a good thing as I don't think I could have talked about some of the deeper stuff that I did if there were girls there. Being the ladies man that i am haha. I'm sober today. I did have a relapse at one point and went to a different center for a tune up, but the tools learned at Rock Solid are still with me today and that last longer than 30 days in the TajMahal. The negative points: The place was misrepresented slightly by their over the phone guys. I was led to believe that it would be a mansion on a hill overlooking the ocean, and that just wasn't so. Realistically, that doesn't matter much as the goal is to get better, but I wish they would have sold it for what it is. A small house in a neighborhood, with no view of the ocean at all. The way they transfer you from house to house is a bit unsophisticated and cluttered. I was there for 5 or 6 days and they moved me to a different house. They claimed that some houses are for detoxing and others are not, but they houses were comparable if you ask me. There was no specific medical equipment or anything of that type in one house or the other. Just pick up and move. It happened again about half way through my 40 day stay and the only explanation was that they were shuffling some things around. So, to summarize, the only reason i wouldn't give this place a 5 star is that it wasn't sold for what it is, which is unfortunate, because it's a great place. read more

This facility is extremely biased and unsafe in its approach to recovery. They make wild assumptions about patients' pre-existing health and have their doctors back them up and make claims "as facts." This facility almost killed me by refusing to call 911 for an ambulance and told me I would have to physically get up, check myself out, and call 911 myself after removing myself from their property. I did eventually make it to the hospital, 2 weeks later, but not by ambulance. Being unable to walk for almost two weeks, and getting worse by the day, I had finally decided that leaving the facility would be better than suffering and being abused by the staff. An uneducated lowly babysitter employee forced me into their vehicle to go to the hospital. The executives did not want an ambulance coming onto their property. This happened while I was suffering from a parasitic spinal infection that would have killed me if untreated longer. As it was I was nearly paralyzed and spent 2 years unable to walk after the 6 months of daily treatment that I needed to recover from their neglect. 6 months being hooked up to an IV drip because the staff chose to ridicule me for assuming it was "drug-seeking behavior." They think people will fake being paralyzed for weeks to get pain medication. The entire staff is unprofessional and this facility offers a sociopathic level of care. Truly, the only patient care this facility offers is the care of whether patients have enough money to cover long-term treatment. A recovered patient means no repeat business. All they want is to collect insurance payments and will find any way to increase your cost. Such as by having the clients perform lab tests for drug testing almost every day. This isn't to protect the integrity of the treatment but is done to bill your insurance more because they have their lab equipment and everything billed goes to their companies. Do not trust their doctors. It seems like the doctors are investors and only care about the profits, not the patients. I had to receive 3rd party care to get adequate treatment throughout the entire time I was checked in. When I finally did get checked into the hospital, Rock Solid Landings had me "checked out" of the facility and cut off all further communication with me to reduce their liability. I am a physically disabled individual and had traveled across the country to be in this specific program. Traveling was arduous and painful, so to be abandoned at the hospital with only a cell phone was very upsetting. The clients that want to recover will want to find a safer space. A lot of the patients are locals. Having access to cell phones means clients will sneak people onto the property for drugs and sex. The drugs will be snuck in often and the patients that want help will be ostracized for trying to be involved in their treatment planning. This might as well be a concentration camp. This is not the way to recover. AA is free, and outpatient programs are safer. Find somewhere else to go. read more

If I could give 0 stars I would! My son was admitted there April 30th and was released on June 30th. He died July 1st, less than 24 hours after he was released. We don't know what he overdosed on yet. We are awaiting the toxicology results but we have our suspicions. I will be speaking to other kids about addiction, I hope that I can save other lives. If I can just save one... He did have a heroin addiction (again, not sure if that was what he overdosed on), Did you know that there is a huge percentage of people that leave rehab after being treated for heroin addiction and then dying with 24 hours because they use the same dose they used before they were detoxed. I am sure my son didn't know that. I know my 20 year old son was responsible for his own actions and my review is based on the actions of the staff. From the start the staff were misleading. They assured me that my sons pain mgmt problems would be addressed even though they are an holistic center. I was a massage therapist for several years and believe in the holistic side if it is used. My son NEVER had the treatments he was promised. I know detox is painful but after detox he continued to be in pain. He went to the hospital more times than I can count. Towards the end of his treatment they finally admitted that he shouldn't be there. His case was too intensive. There was only ONE PERSON that ever returned my calls from there in the two months that he was there. His counselor. She was amazing and typically returned my calls within an hour if she was working. The center was great about calling when it came to wanting money that was for sure. The pharmacy they used was rude. They called and asked for authorization at least six times a week but when I asked what I was authorizing for they had to call me back. They just had an amount not the name of the drug. It would take another few hours to get that call. I would NOT recommend this treatment center. My son also did not recommend it. We didn't get much time to talk but what conversation we did have when he was there and the short time he was home he didn't have much good to say about it except for he loved his counselor. He didn't like the different stages and moving from place to place. OH!!! He called me about a week before he got home and said he was outside because they were fumigating for BED BUGS!! He didn't bring them home but we had to take extra precautions when he got home. In closing, I am sure this will not be read. I am sure that they will find a way for this review to be removed or hidden in less time than it took me to write it. I hope that isn't the case. I hope that I will deter one parent or person from going there. The staff is misleading and I don't believe anything they say (except for my sons counselor). read more

I just want to show my appreciation and thankfulness to Rock Solid for their treatment and assistance to my brother and his addiction. The level of professionalism and care that has been demonstrated from the first phone call has been phenomenal to experience firsthand. From Peggy, the admissions counselor and the rest, I felt reassured that my brother was and is in good hands. Keep up the good work and thank you... from a family member that has had to endure for years, the roller coaster of pain and drama that comes from having a loved one fall into the abyss of alcoholism. This is exactly what my brother needs to turn his life around! read more

Rock Solid is probably one of the best recovery centers in America. If you think you have a problem and feel that treatment is your next step, you would be well-advised to look into Rock Solid. This place saved my life. read more

Reborn. This one word describes my experience. Did the company occasionally miss a beat on meeting schedules, transportation, groups, medications and my personal issues?...Yes it did at times and it was inconvenient to me and others personally. You can't always get what you want when you want it. This is known as experiencing life on life's terms - something I was ill equipped to deal with prior to this treatment center. Was I ALWAYS protected, safe, well fed, and cared for? ...Absolutely!!! In addition to having a personally assigned case manager and also a therapist I had availability to participate in gym exercise, shopping trips, golfing, movie outings, indoor race car driving, bowling, yoga, reiki sessions, massages, pilates, beach, art & music therapy. I lived in mostly newer homes with Direct TV & big screen TV's in living room & bedrooms, bbq grills in the backyards with ample food supply. BTW - these are ALL activities I participated in or had the opportunity to (only bowling I did not go.) Rock Solid is in great demand from sick people throughout the country and as such is experiencing TREMENDOUS growth. (Not hard to see why by looking at the care list above.) . Through active participation in my own recovery - for which I have been made aware that I AM in charge of MY OWN recovery - I experienced the love and beneficial care of this terrific organization. Handling adversity is not a strong suit for those of us just coming out of active addiction. Many of us display self centered, juvenile, irrational behaviors that are totally unacceptable in organized society. Rock Solid helped me to identify some personal root contributors to my established destructive behavior patterns and has successfully helped me to rewire my thoughts, emotions and actions to live a more productive and balanced life. I could not have expected nor anticipated a more wonderful experience - especially the times of growth through difficult personal and organizational challenges which has enabled me to have a totally NEW life established in just 100 days today. I will forever be indebted and grateful for your vision and dedication in allowing me the opportunity to grasp change and to be a part of this organization as client and now meeting volunteer/facilitator. read more

Rock Solid is the most amazing place ever! It really changed my life it gave me a chance to have a successful life and to begin a career! Thank you Rock Solid for believing in me when no one else would. read more

Horrible place to work with. They owe me 30,000.00 they acted very un professional. All the clients I sent there did not stay sober. None of the clients even completed the program. Worst place to go to rehab ever. read more

Our family has been struggling with addiction for 10 years. We have tried many different options. It was always a fight. We never felt hopeful with any of the treatments we were involved in. We have always tried finding a facility that my son felt comfortable in. After many calls i came into contact with ben he was understanding and very patient i immediately knew this was the place. From start to finish he had the whole process done in 6 to 7 hours and my son was on a plane. Since he has been there he sounds like a different person. He has a feeling of hope and self worth i do not this about my son he fought every option i gave him until now. He is happy and looking forward to a drug free life getting a job and being a productive member of society. I know its still early but for this to happen as it has removed a huge amount of anxiety off of me and to hear my son thinking positive for the first time years has gave us new hope. I highly recommend anyone struggling to call ben get back in control of your life while you have the option i truly believe my sons life was spared and quite possibly mine to thank you so much i look forward to meeting my son again and do all the things we used to enjoy doing together. read more

I chose one star because this place has a misleading website. If you are considering a place of refuge as the content suggests, you may want to reconsider. Currently, I am in this treatment center. Yes, I've successfully been detoxed from my xanax problem. Yes, many of the programs are not without merit, but there are key factors which withhold cracks in the design of this "spiritual" abode. Rules are not so much encouraged to be followed. Actually, this has changed a bit since the day I was called a "maricon" by a fellow client. That's not all that was said, but the rest of the language wasn't pretty. Even though it may have been in jest, it should not have ever been uttered, especially to a stranger. This type of foul-mouthed rampantness has gone on for a while. Who knows who has been deeply affected by this as a result of negligence to the very basis that the core of Rock Solid is to represent. It is not only clients who speak derogatory, discriminating and slurs, but the team members, also. Let it be known that a good majority of those employed in this house are addicts themselves. You won't see pictures of them because they are tatted, pierced, and looking unappealing to say, a mother or father trying to get their kid on the right track. It does boil down to perception, but detoxing and vulnerability in being in recovery does not help the absorption of such verbal acts. Do not get me wrong. Many of those I encounter do not impose harm or silly retaliations to someone in the throes of withdrawal, such as I was. If it weren't for the life skills already incorporated into my every day living, I may not even be here to type this review. For instance, earlier today, I had a dentist appointment. The staff failed to give me my anti-seizure medications at noon, so after arriving back to my chamber, I noticed my heart going into palpitation mode. That is serious business. I was at high risk of going into a seizure and with my will of self-preservation on high, I could only seek out someone of... "authority." Steven, an addict, took my blood pressure and then told me nothing was wrong. I told him that procedure would be to call Jill, our head nurse. She did not put me on a certain plan for "sheets n giggles." The medication is detrimental to my very existence. He rang Jill up. She instructed him to distribute pills to all current residents. He came back into the kitchen where I was preparing a late lunch and asked why I was freaking out. He knows not what I am going through, nor does he have any right or experience to make a call on any whim he may be having in his distant mind. He threw a tantrum as I was explaining my situation, while also throwing his keys and binder of clients' medical history, here, on a desk. I don't need that type of treatment while being in a sort of panicked state. His attitude was not warm. Do not expect the members of the team to always be warm or understanding. There has been no connection from me, to the beach. Meditation consists of reading from books and scribbling silly goals on a dry erase board. I say they are "silly" because of the context. Seriously taken, it is not. No one steps in to rectify that. Roaches scurry around the kitchen counters, come morning. Worms have been found, festering in clementines. This place is rather unkempt at times. There is very little spiritual process going on. Do not let the image of 4 clean cut fellows, frolicking on the beach convince you that this is the place of the same persuasion. I do not have medical insurance and flew all the way to the Pacific Coast to be here and get well. Despite all the flaws falling in the cracks of this structure, I prevail. This is because my drive has hardened in the past year, through my own subjection. I have something+ some to contribute to society! I know most of the 12 steps that are to be learnt here(if you aren't lead astray) already... but I still manage to pick things up to use in the long run. There are hurdles here that could kill or emotionally cripple a person who is not on guard... I only hope I can save someone by typing out this review. There's much more to include, but I must revise this at a later time. Everyone is different and unique in their own treatments. No one can ever guess what you are going through. You're left to your own devices, come weekend, unless someone who empathizes is on duty. Please... Forget the pictures and talk of "love and compassion" because it only goes so far. At this moment in time... it only goes so far. Please read reviews of all places you consider before placing a loved one or even yourself in my position. It may work for you. It may not, but try and look through the facade and take into great account every word I've said here. My situation above is no isolated incident. Sure, everyone here is human, but to leave all your negative energies at the door is not what happens with many of those employed. read more

The facility does not coordinate care with the client's existing outpatient provider and interferes with continuity of care.