Unlike many of the other "experts" I called, Todd was able to diagnose the dryer issue as I…read moredescribed it on Yelp, eliminating the service call (and its $$$ charge). He gave a firm and reasonable bid. He came out promptly. He fixed the thing efficiently. The guy to try!

Had another issue with the Kitchen Aid dishwasher and searched and realized I used Todd 6 years…read moreago. Called him yesterday and he showed up today and fixed the leak!!! Same quick and reliable service. I just need to remember I had him in my phone from the 1st time.

I messaged Universal Repair for help and within 30 min they were at my house!! From there, he was…read moreable to make a diagnosis and said he had spare parts in his truck that may work - and they did! My ice maker was back to working condition ASAP. This interaction was so nice and easy.

They were able to come out the same day that I created the project. They accurately diagnosed the…read moreproblem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working!

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

I'm so impressed with this company! One of the best websites I've ever seen that's for sure. Chase…read morefixed the dryer. I thought I would have to replace (and he is a really nice guy. :)

I trusted going with this company; and I'm glad that I did. I couldn't bear the price anywhere…read moreelse, either. Thank you so much for fixing my laptop -- I couldn't believe it was salvageable, with so many glitches it had. Y'all are so professional AND FAST. Will be using your service, in the future!

I met with Joey after three days of having his phone number and messaging with Yelp unfortunately…read morean agreement was not made on work as to the condition of my laptop an exessivly rough estimate was n made on my celeron hp laptop without any diagnostic equipment and without having to open my computer up. essentially Joyey arrived I was in the restroom and he needed to wait roughly 10 minutes with my care providers who were aware he would be here and what it was for after he explained that there was a good chance that a new or refurbished module might be a good option he showed me that I was going to need to pay him before he left with my machine He explained that there was a diagnostic fee that I owed him and how trafic was terrible during rush hour when was the only time he could communicate or arrive. He said that he s driving for over two hours and I told him we were ~50 miles away I told him I could afford his diagnostic fee through the shell messager and that I did not expect him to not request this but that I do not carry that much cash and I offered him as much cash as I had to begin the job but they the rest he requested ($300+) would have to come from my care providers office and that I might not chose to negotiate any more with out them my handy capable condition has insisted that I might not be in full mental faculties to handle heated negotiations over money but that it is healthy to have interactions with business to get better I assured him that I worked give him 2 bags to take my machine but that I would like to have a buisness card or documentation that I had left him the machine with a little bit of an idea on the amont for his hours of labor. He told me how he was busy and that I could always just buy a new one out of a catalog it sounded like we were going to decide not to Continue working together despite my assurance several times to pay his diagnostic fee and any associated labor 115 for known problems and $125 for unknown I would have liked to have spoken on the phone before he had the need to make that trip saving us both time and anguish I will continue to look for other businesses to work with on this problem

My refrigerator started making sounds again after a service call a few weeks ago. I called this…read moremorning and they came back today! Amazing. The call was covered it in their warranty. I am so impressed and grateful. Truly impressed with this company and their staff. SERHII put hours in and explained next step. Ethical, hardworking and very smart.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy

I had a great experience with Wilson & Myers! My oven just stopped heating up out of nowhere. I…read morecalled them and managed to set up a convenient appointment really fast. Serge came over, figured out what was wrong, ordered the right part, and installed it a few days later like he promised. He was super friendly, worked quickly, and even gave a guarantee for his service. If you need your appliances fixed, you're definitely in good hands with Serge and his crew--awesome communication and service all around. Thanks a ton!

DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

Needed my dryer fixed. It was screeching They said that they charge $119 diagnostic fee that…read morewould go towards the cost of the repair --fine I understand labor isn't free, but now I feel like they lock you into paying a way overpriced labor fee because you're not going to back out after you're already committed to $119. Technician was on time for appointment. He said just based on the noise it was the rollers. He already had a kit with him. It took him 30 minutes to fix- it cost me $320 - just looked up the roller repair kit on Amazon- it's $25. I just paid $300 for 30 minutes of labor. I got ripped off.

My daughter's LG refrigerator started making a terrible grinding noise. After calling a different…read morecompany, she was told by phone that it was a known warranty issue and to call LG for service. She asked me to do that for her since she was working and taking care of 2 sick kids. LG referred me to Lee's Appliance Repair, and we couldn't be more grateful. They are so responsive and helpful. Erin, who answers the phone and makes appointments, was a pleasure to work with. She ordered the part and set us up. When the technician looked at the fridge he quickly realized it was a different issue. They worked with LG, got the part and rescheduled quickly. Alex came out with the new part, wore a mask and shoe covers, and had the fridge fixed in no time He was friendly and efficient and made sure the area was cleaned up before he left. They call and send texts confirming everything so we never had to guess on timing. They fix all appliances - not just refrigerators, and I will definitely call them again. I can't say enough about how much we appreciate and highly recommend this excellent company.

LOVE this team and will absolutely use them in the future. They are fast to respond and were able…read moreto schedule an appointment within 48 hours. I loved how professional they were and how clean they left my house post-repairs.

Great service, responsive, thoughtful and pragmatic about solutions that they can and should solve…read moreversus other options we could take to save money but they def were of great knowledge and could do the work. Would reccomend and use again. The one thing they could benefit from is a scheduling system with automated text reminders and understanding when you're on your way. Of course they can call u but would benefit from automation.

Outstanding Customer service! We had a refrigerator stop working during the night. Called in the…read moremorning and they were able to schedule an appointment for the SAME DAY, on a Saturday with NO upcharge for a weekend. That never happens. Vadim was early (thank you), polite, quick and clean. Unfortunately the refrigerator could not be repaired but I was happy to pay the diagnostic visit. This is an excellent company to work with and I will use them again if I ever need an appliance repair. I would give more stars if I could.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

Fix Master repaired my KitchenAid fridge gasket. It looks brand new. The service was high quality,…read moreand I believe it was a good value for their service. The company was very honest and trustworthy in the quoting process, punctual, and detailed. They were polite and professional. I will use them again in the future if any of my other appliances break -i.e. dishwasher, stove/ range, hood, oven, refrigerator, freezer, and washing machines. I have used other service repair companies. Fix Master Appliance is the only repair company I would call again.

Thank you for your job, you very professional! My washing machine now works like new, I will…read moredefinitely recommend you.