It was greeted at the door. One of the gals came over was so awesome don't remember her name…read more They took care of my jewelry.I thought I was gonna have to replace the prongs on my diamond.And they said they were fine. Didn't try to push anything on me.And I really appreciated that I will definitely be back.

Never have I ever received service like this in this particular industry. The watchmaker here is…read moresecond to none and will take care of you. If you ever have anything watch related, ONLY GO HERE!!

Exceptional experience - honest, educational, zero pressure…read more I stopped in to have a Rolex evaluated that I had recently purchased as an entry-level piece. Kevin, the owner, took a significant amount of time walking me through the watch in detail--its age, condition, wear patterns, polishing history, bracelet stretch, and overall authenticity--without ever making me feel rushed or talked down to. What really stood out was the honesty. He had no incentive to tell me I did well on the purchase, yet he confirmed that I paid a solid price and explained, why. He also clearly explained what wear was normal, what was cosmetic, and what would (or wouldn't) be worth correcting. No upselling, no scare tactics, no pressure to trade up. Kevin went further and educated me on differences between older and newer Rolex models, case profiles, movements, sizes, and pricing tiers--especially when comparing dress models versus sports models. It felt more like a conversation with a knowledgeable collector than a sales pitch. The shop itself is impressive, with a wide range of watches and jewelry, but the real value here is trust. If you're new to watches, buying pre-owned, or just want an honest opinion from someone who knows their craft, this is the place. I'll absolutely be back when it's time for the next piece. -Nicholas

The guy that owns this place is an expert in Rolexes and high end jewelry. He buys at fair prices…read moreand sells at fair prices. For repairs he refers to Mr. Pulido and his son just down Camp Bowie. If you are old Fort Worth or just in for a rodeo, check this modest place that wealthy West siders love.

I have had such good luck with RW&J. Jewelers who repair watches are truly a dying breed. Mark…read moreand his team are so smart and knowledgeable about everything! Yes, you might have to wait a little longer than normal and I'm ok with that knowing that the work will be completed and completed perfectly. Thank you RW&J!

Dropped of my watch on Tuesday morning. They said it would be done that afternoon. It was just a…read moreband replacement pin. Called that afternoon since someone was suppose to call me and didn't. Talked to the watch repair person and explained the issue with the band. I had virtually called me a liar when I told him that the band kept coming undone. He said He would call that afternoon when it was done. NO Phone call. Next day (Wednsday), 2 PM,called to check on my watch. The person who answered the phone acted like she did not know what she was doing. She said someone would call within 10-15 minutes. Did not hear anything. Personally went in to retrieve my watch and that watchman started saying things that I did not understand. Then he said that's nor your watch? No, it was just a pin replacement and a clasp adjustment. Then right in front me, he closed the clasp and appeared he tugged on it and it came loose. I said something about it he said I didn't have closed. I put my watch on and barley twisting my wrist cam undone. I said I just wanted my watch back and that I did not like begin called a liar. Then the woman who received my call it 2 pm said she did not pass the message on because she thought I was rude. Needless to say it was not a pleasant scene after all this. Informed that that I had sent referrals to them and never again.

Troy has been our jeweler for decades. I refer everyone I can to him. I get compliments all the…read moretime on my custom made rings and necklace I have. I absolutely love his whole team. If you want the best go to Troy!

They are closed. You have to go to there Granbury, Texas store!!! How freaking frustrating!!!!read more

Great place to do business. Sold some silver. The process was easy, super quick and fair.read more

Went in to sell some gold that wasn't worth much and walked out with $500 cash. Really quick and…read morefriendly. Highly recommend.

Val is a great woman, and this is a great store. Glad I stopped in! I'd recommend it to anyone…read morelooking for antique or vintage items, or a good conversation :)

This is such a cool little shop! The owner is SO nice and engaging, gave my little one a toy he…read morepicked for free. Such cool and beautiful finds here. Highly recommend!

This is a family owned and run jewelry store. The owners design and make the greatest jewelry. You…read morehave to experience this store!!!

From the owner: Hello this is a test run with Curtisread more

Very perfessional! Fixed and sized a very special ring in about 2 hours. We got to stay and watch…read morehim work on the ring! Would highly recommend if your looking to get something fixed, appraised, cleaned, or something custom made.

I Was In Need Of A Clasp Fixed On My Silver Cross Necklace That My Son Had Given Me. It Was An…read moreAbsolute Treasure To Have Found This Place. Three Of The Nicest People Greeted Me As I Walked In And They Quickly Understood My Issue. They Were Extremely Professional And Gave Me A Straight And Reasonable Price. They Had My Precious Necklace Fixed Beautifully Within A Half Hour. Truly Felt Like I Was Dealing With Friends That Cared. I Would 100% Recommend Them To Anyone That Needs This Service. I Can't Thank Them Enough For What They Did For Me.