Great customer service, came out to pick up my car from Georgetown, high quality and attentive service techs, completed all services requested and offered recommendations for other services that could be performed. Reasonably priced, and worth it for their team's expertise. read more

I booked detailing with vallet service. They came and got the car no issue and communicated well for the pick up. I asked in my booking and upon pickup that my car be back by 5pm as I had holiday gatherings that evening. They said no problem. At 345 i received a text saying the car will take until 430 to complete. No problem. They are 20 mins away, still before 5. At 411 ​i received a text saying my car was done and to pay before they arranged the return of my car. They're early! Great! At 412 I paid and send them a text back confirming payment was made. I received no response. At 451 i had received no word about my cars arrival time so I texted inquiring as to them making the 5pm drop off. No response. At 511 I called. No answer, left message. I called again at 513. No answer. At 518 I texted again. No response. At ​522 i called again, no answer, left message, no response. At 523 I called i was frustrated and called again selecting a different option other than car return/pickup our of frustration. I immediately got a man who was apologetic but also made up reasons ranging from the weather(it wasn't even raining, my wife was driving in the area), to blaming the valet who was running late, to his computer being on the fritz. The frantic swapping between reasons when called out made it obvious that at best none were fully valid or, at worst, he was lying. I explained my primary issue was not that they were late, but that no one had bothered to contact me. They offered to send an Uber to pick me up and I refused citing that I had booked valet service but also had a child with me who needed a car seat. I was told nothing could be done despite them releasing a valet foe the day while they were on the phone with me. No accommodation was made. At 559 I received a call letting me know the valet was on their way. It is a 22 min drive in traffic. The valet arrived at 7:05. Over an hour later, And over 2 hours past my booked time. They had the balls to offer me 25 dollars off my next service. Poor communication, poor customer care, poor service. When my car was returned all of the seats​ were soaking wet. ​​​enough to soak my 7 yearolds back and my own clothes. Screen shots available to confirm timings and texts. ​ The car is clean. read more

I hired them to detail my wife's car. They picked it up exactly on time and without inconveniencing her. It was returned early and she was thrilled with the job. Highly recommend. read more

I above Roda very convenient, I like how they send you text messages and video messages of what's going on with your car before they start working. You have an option of selecting what exactly you want done. They will recommend however you're not obligated to get the service done. Oh and how could I forget about they pick up your car and drop it back off to you. Customer service AMAZING!!! read more

Ultra convenient valet detail. Car was extremely clean when it was returned. Overall everything was better than I could have imagined.

Really pleased with the service Roda provided. I had heard about them through my apartment complex City Ridge... I walked out of work at 10pm to find I had a flat tire in the parking garage. That night ~11pm I booked an appointment for the following day to have them assess the damage and hopefully patch it. They confirmed a pickup timeframe for midday at 7am the next morning, which was incredible... Unfortunately for me the tire was not able to be patched, they communicated this with me and gave me a quote for a replacement before they proceeded (giving me the option to not have them replace it if I wanted to shop around). I approved the quote and they ordered a replacement tire that arrived the following day. So my car was picked up midday on a Thursday and the tire was replaced on Friday and ready to go 24hrs later. I was out of town Friday so they held my car an extra day and dropped it off Saturday morning for me. My uncle owns a garage in Buffalo and their tire pricing was fair. I'm always afraid of a garage ripping me off because I'm a younger female but didn't have that experience here. Would recommend giving yourself a little grace with the timeframes because the estimated times (pickup and drop off) were a little delayed but within an hour and they are also very flexible and can work with you. They take pictures before picking up your car and after dropping off. On top of the great service, they even washed my car for me! Would recommend them for all your car needs! read more

Quote was very excessive compared to others offering the same service. They may be reputable but based on what I was economically able to provide I had to pass. May work for you but not for one on a 2025-2028 Budget! read more

This is my Team! My car is well taken care of at RODA. I get my oil changes and system checkup with them. The mechanics have done some engine work for me as well. I am very pleased and have been using RODA for almost two years. I would not go anywhere else. The mechanic and the team are always there to answer questions. My car looks great when I get it back, almost new. I love the valet service, and Antonio was great at getting my car at our agreed-upon time, as well as returning the car to me. Today was a Monday, and very busy before Memorial Day comes this weekend. I appreciate the fact that my car was checked out before a trip I am planning. I will see them in about six months for my next oil change. They offer good value and charges are fair. Everyone on the Team is polite and friendly. read more

I appreciate their service valet, picking up the car. I am giving a full inspection breakdown with video to explain. They weren't pushy with repairs which I appreciate. read more

Fantastic service! Picked up, repaired, and brought back in a day. They were able to move my appointment a day earlier with less than 24 hours' notice too. Super convenient! I had requested an oil change and tire rotation. Mechanics also saw some brake pad issues and sent me a suggestion for additional maintenance, including a video explaining the problem. I could approve all charges and services before they did anything, and constant text updates from them on the status of repairs and when to expect my car. Will certainly use them for my maintenance and repair needs going forward. read more

........Total disaster....... After a successful oil change on my first car I scheduled an oil change and transmission service in 2nd car. A text message indicated the car was done and gave a link to payment portal. I paid. Money was deducted from my account. Car delivered. Then they called saying they had not received payment. I then paid a second time over the phone. A few days later, I got an overdraft notice from my bank and two critical auto payments were declined. Car Care to Go charged my account twice for the same $525 service. When it was obvious I had paid twice, Car Care To Go refuses to refund my $525. They said to call my bank. My soon to be former bank, Burke and Herbert said Car Care to Go refused to answer the many calls. It took me a trip to Rockville and one month to get my $525. They suck. A service designed to reduce hassle became a nightmare. I'm still dealing with autopay hassles for my mother's cable. read more

Roda - Car Care to Go Loserville - Auto Repair Near Me - Rockville, Maryland

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I had a great experience here at BMW RockvillePatrick was so helpful and professional、Thank you so much l Highly Recommend BMW of Rockville

Roda is the best repair service I have ever used in my life. I have used them twice in the past year and both times they went above and beyond to help me with my vehicle. The Technicians I have spoken to have always been professional and informative. They explained things to me in a way that I understood what needed to be done and was up front about the price and the issues encountered during the repair. I am a customer for life. I would recommend Roda to anyone with car trouble. read more

Roda Car Care in Rockville, MD, goes above and beyond to make car maintenance stress-free and convenient. They offer mobile auto repair services, free valet pick-up and drop-off, and detailed video inspections to keep you informed every step of the way. I am very pleased with their clear communication and handling of issues (this time with Jordan and last time with Deion). With transparent pricing and a commitment to quality service, Roda Car Care ensures your vehicle gets the attention it needs while making your experience smooth and hassle-free. The last one was my third time using their service, and I certainly felt this way. read more

Perfect communications, from valet service and driver to the shop, constant text comms make this process so easy. The teams comms are what sells me more than anything. I always know what's going on. Videos showing the diagnostics from the mechanic. Been using them for car detail too and I've been very impressed. I don't plan to ever use another repair option. Roda is absolutely top notch. read more

I cannot say enough about the service and communication with Roda. I am a single mom in a new home . I first chose Roda for the conversation of their valet service, it I keep going back because of their caring nature. No matter what I need, they keep in contact and work to make sure I am completely satisfied. The best part is that the costs are in line of not better than if I took the car to anyone else. They really have gone above and beyond to get me what I need, even getting my car back to me in time for school pick up. I cannot recommend them even more! read more

We told them we needed a battery replaced. They sent a woman by herself, who asked if we had jumper cables. She did not have a vehicle or battery with her. She told us that we would need to reschedule, and left read more

I used their service to have my car detailed. They were very convenient, efficient and customer friendly! You book online, they pick up your car (at home or at work), do a full inspection, send you their findings and you authorize the services you want. They perform the authorized services, bill you online and return the car to you. You get updates during the process via texts. I will definitely use them again and recommend them to others! read more

I've had nothing but amazing experiences with CarCare To Go! The ease of the valet service, the ability to interact remotely with my car care professional, and the convenience of checking off the services I want (all from the comfort of my PJs) make CarCare To Go my new go-to! read more

Wow, what a great idea for a business! Used CC2GO for the first time today and I'll never go back to traditional car servicing. I value my time and spending a day at the dealership or car shop is not what I want to be doing with my weekend. Now I can get my car serviced while I work and spend zero time traveling to or from the shop. read more

This was by far the easiest and most convenient oil change I've ever gotten for my car. Thanks to Car Care To Go, a valet came to pick up my car - on time - drive it to the repair place, and drive it back when it was ready a few hours later. I got text message updates about my car while it was getting service. No hidden or unexpected fees. I highly recommend Car Care to Go and the wonderful valet, Gabriele. read more

Buyer beware--inspection was bogus. Read on. I had one car detailed. They picked it up, then called several hours later to say that they were unexpectedly backed up and couldn't return it until the next day. Ok, mistakes happen. It was returned well-cleaned. I made another appointment for another car. Again, only after keeping it for several hours did they call to say they couldn't get to it until the next day. I told them to return it. Meanwhile, they performed an "inspection" that wasn't disclosed and that I didn't consent to (they said it's on the website, but it isn't in the mobile site I used). That's when the fiction really got going. I received an "inspection report" that appears to have been fabricated. The dirty air filter that purportedly needs replacement was "inspected" by someone who has never seen a washable K&N filter (which lasts for the car's life and must be cleaned after 50k miles--not a typo). The reported oil leak didn't exist, and the pictures showed none. The "dirty" brake fluid was recently replaced, but the container is old and not as translucent as it once was. More junk. As far as I'm concerned, this is a scam. They couldn't even do the car detailing that they promised. On the plus side, the guy who picked up the car and dropped it off was both professional and friendly. read more

Super convenient and affordable! Saved me time from driving to a repair shop and arranging transport home/back afterwards. I really appreciated the full report of my car alongside pictures and videos. I will definitely use again and recommend. read more

5 Star Review for Roda(Car Care To Go). My family have had both of our cars serviced by Roda in the past month and the experience was amazing. From the convenience to the knowledgeable service advisors and mechanics, the whole process was fantastic. A special shout out to Brian and Dan for making the entire experience seamless and efficient. We will definitely be using Roda going forward as opposed to the dealership experience for all of our Car Care needs. read more

Absolutely amazing. This was the most seamless car detail I've ever had (Interior Detail). The online booking process was super easy and I was able to get an appointment the next day. Judith clearly communicated her arrival time around 9am, then at 4:30pm Antonio delivered my "brand new" car. It looks immaculate, including removing all the dog hair. I don't get my car detailed often due to the time it takes and the pick up/drop off logistical situation, but this completely took the complication out of the process. I plan to use this service on a regular basis and will try their maintenance as well. Highly recommend CarCare To Go and I will be sharing this service with all my friends. read more

I had great service - the vehicle has a number of issues and the service guy was able to give a quote only for the most pressing repairs. I'll be using their service in the future read more

I cannot say enough great things about this service. The Service members are so knowledgeable and my car is taken and returned completed and ready to go. The ease at which my car can be taken care of really makes keeping one's car in good working order very easy. Michael and his group go far beyond what one would expect, and I will recommend all my clients take their vehicles to CarCare to Go. No more odd mechanics, and no more "guess" work! read more

I had used this company previously to replace my tires and had such a good experience I made them my go to for servicing on my Jaguar. I just had them detail my car and replace a broken wiper. The service was great again and its nice that you get frequent updates on the cars status. It was also nice to see Gladys again who delivered my car to my office ! 5 stars for the business. Im already planning my oil change which is coming up next. read more

CarCare To Go is an awful company that has successfully used the offer of a cheap first service to artificially inflate their reviews. Do not trust the reviews. If you need a simple oil change, by all means take advantage of the low cost offer. However, if you need any kind of real service on your car save yourself a lot of time and frustration and go anywhere else! Over the course of two weeks they took my car to fix an AC issue two different times. Both times after selling me on other minor work to be done they called back to say their AC equipment had "just broken down." The first time I believed them and wrote it off as bad luck. The second time I straight up caught them in the lie because it was a different person who didn't realize I had just had the car there the week prior. I explained that I knew he was lying and gave ample opportunity to acknowledge they had lied and make it right. Instead, they doubled down and acted like a five year old caught lying. I even held off on negative reviews after being promised the general manager would call me the next time he was in the office. Another lie with that call never coming. I am forgiving of many things when it comes to businesses, but knowingly lying isn't one of them. And on top of that the fact that it was multiple people over multiple interactions shows that lying is a systemic and intentional part of their business culture. Especially in a business where most customers have to trust their mechanic's advice because they don't know cars it is shocking that they choose to conduct business this way. No matter how convenient they are I would never consider using CareCar To Go again and hope that anyone thinking about using them goes beyond the deceitful reviews and thinks again. Trust me it will save you major frustration later. read more

Excellent communication from beginning to end of service, especially during the process. Shane was awesome and I definitely recommended!

had my car picked up, oil changed and a really great interior cleaning, all while my son was at school! great communication on every step of the way and no pressure. read more

It was my first time using them, and I loved it! They have a customer for life. They kept me informed along the way. It is so incredibly convenient, for those of us, who don't have time to get to car dealerships. I was able to get work done at a fraction of the cost, that the car dealership would have charged me. We had one minor miscommunication, to which they resolved it to my complete satisfaction. They did excellent work, and I will use them again. read more