One of the best properties we have ever stayed in. Fieldtrip Hospitality as always, is the best of…read morethe best. Their attention to detail is out of this world.

I booked Vanguard through Fieldtrip for my birthday getaway, hoping for a relaxing weekend and some…read morequiet time before my friends arrived. The home itself is beautiful, and the design and location were exactly what I was looking for. Unfortunately, the overall experience did not match the premium price. Upon arrival, I experienced issues accessing the property because the access information wasn't available. After spending time with customer support, I ultimately resolved the issue myself. Once inside, I found several cleanliness issues, including pet hair/dander on the couch and inside cabinets, sticky and dirty surfaces, and other areas that had clearly been overlooked. Myself and some of my guests have pet allergies, so this was more than just a cosmetic concern. I also noticed debris, dirt, bugs, lizards in the pool/spa area. Granted it's the desert, but they could have did a much better job prior to my arrival to have things more presentable To Fieldtrip's credit, they did respond to my messages and sent staff to the property. However, someone had to come out every day of my stay, and I still spent part of my vacation cleaning the home myself. Instead of relaxing, I found myself documenting issues, coordinating with staff, and preparing the home before my guests arrived. After the stay, Guest Relations contacted me and I was asked whether I preferred a refund or travel credit and was told management would review my case and call me back. I said I prefer a refund and a 1 day travel credit if possible. That call never came. I later received a generic text denying any refund to travel credit. And still after requesting that the matter be escalated to management, I have received no response. I understand that unexpected issues can happen with any property. What disappointed me most was not that problems occurred, but that the overall experience fell short of what I expected for a stay costing over $3,300, and the concerns were ultimately not addressed. I hope Fieldtrip improves its quality control before guest arrivals and provides stronger follow-through when issues are documented during a stay.

scam. they rent houses from unsuspecting landlords under one person, and rent out on Airbnb…read moreillegally

This "company" is a VRBO SCAM listing properties they don't own that don't match the address…read morelisted. They will ask for you to pay outside of VRBO to collect your money and not fulfill your rental.

My friends and I were looking for a staycation and found Delmont Villas. We rented the one in…read moreHollywood Hills and had an amazing stay. The house was stunning with high-end amenities, great outdoor space, and views. We were really happy with customer service as they helped quickly and answered any questions we had. Highly recommend booking with them!

I saw this company on Airbnb and wanted to give them a try. I rented a place in Beverly Hills for…read moremy family's vacation and all went great, the staff was helpful and getting into the house was simple, we had a pool heating issue on the second day but they sent the pool man right away and resolved it smoothly, overall great stay and will be back again for sure!

Five Stars does not say enough to the Amazing service and support we have received from Miko…read moreespecially with ourselves owning a house and ADU in Mar Vista and living in Northern California. Miko has assembled a team that over communicates and constantly delivers from vetting out potential renters to managing repairs and other items we could never do being remote from the property. We had a disappointing experience with other property management teams that said they had a local presence but operated remotely. Miko and team have exceeded our expectations and we fully trust and enjoy working together with them!!

This guy "Ofir" is a liar and horrible businessman. I rented a property on Airbnb and asked ahead…read moreof time if there was construction - to which he said no. Then arrived on site to a massive renovation happening next door. I called him to ask him to please refund since he was not honest about the situation and he told me to stay on site a night and we'd deal with it the next day, to which I said no. He then wrote a very nasty and misleading review on Airbnb about my stay even though I was only onsite 15 mins. AVOID! These are scammers only interested in making money, not honoring the guest. Here is proof he was lying: https://drive.google.com/drive/folders/1T3rjUNGn09JdJyrSXdBb75g3CTCHlWZ0?usp=sharing Also he wrote this nasty review on my airbnb (which is the only bad one out of 30) and it just shows what a misleading and disgusting person he is: We were disappointed with our experience hosting V. Throughout her stay, she expressed dissatisfaction with the property and, unfortunately, made repeated threats to leave a negative review. V mentioned that the scent of cleaning products was too strong, but we explained that we prioritize sanitization between each guest to ensure a safe and clean environment. This has never been an issue for previous guests. Additionally, she mentioned construction next door. We personally checked the property earlier in the day, and there was no active construction at the time. While it's possible the neighbors were doing light work, there was no disruption during her stay. Despite our best efforts to accommodate V and address her concerns, she continued to insist on a full refund and threatened a bad review. We ultimately had to reach out to Airbnb for assistance due to the ongoing threats. We always strive to provide a positive experience for our guests and are sorry that this stay did not meet her expectations.

We celebrated my birthday along with a beautiful Passover dinner, followed by a BBQ the next day…read more The house exceeded all expectations, it was even better than the pictures. It felt so warm, inviting, and truly special. From the very beginning, the service and hospitality were impeccable. Joshua and his entire team went above and beyond to make us feel welcomed and cared for. Thank you for making our memories even more meaningful, and for opening your home with such kindness and warmth.

This company is the definition of unprofessional. Instead of building trust or credibility, they…read moreresort to spamming hosts directly through Airbnb messages - which is against platform rules and incredibly intrusive. If their idea of "management" is harassing hosts with copy-paste sales pitches, I can only imagine how they'd treat paying clients or guests. I would never trust my property, my reputation, or my business to a group that can't even conduct themselves professionally from the start. If you value integrity and respect, steer clear.

The whole team is amazing. We are very happy that we found this team to take care of our guests…read moreand was able to maintain and provide quality services.

I can't say enough about Penthouse 9. Hannah and JC are incredibly organized, design oriented, and…read morethoughtful. They mobilized so quickly with getting our property ready to be rented. They have a very high standard for their work and are transparent with the whole process, start to finish. Highly recommend them as property managers!

As a luxury real estate agent in Los Angeles, my clients' satisfaction is paramount. That's why I…read moreconfidently entrust The Proper Group with my real estate investor clients who are looking into Airbnb / short-term rentals. From pre-sale consultations to post-purchase support, The Proper Group goes above and beyond to ensure a seamless and successful journey. Their expertise in advising on renovations, connecting with top designers, and maximizing short-term rental profits on platforms like Airbnb is unparalleled. With The Proper Group by my side, I can rest easy knowing that my clients are in capable hands. Their dedication to excellence and personalized approach make them the perfect partner for any real estate investor looking to maximize their returns while enjoying a stress-free experience. I highly recommend The Proper Group to fellow real estate agents and investors seeking exceptional service and results.

The Proper Group helped us transform our home into a luxury rental effortlessly. Phenomenal…read moreservice, stellar design sense, consistent 5-star reviews. A dream partnership! Their attention to detail and seamless management exceed all expectations.

Katy is amazing at managing all of my properties and I am grateful to be working with her. She goes…read moreabove and beyond and has even helped with getting the right furniture and decor. She responds quickly and handles all my inquiries. I have zero complaints and I am very satisfied with the service I am getting from Katy. I would definitely refer her to my friends.

I have nothing but praises for Katy. She is very competent and professional. I am impressed by how…read moreeasy she is to reach and how quickly she responds. I am completely satisfied and my issues are always addressed in a timely manner. She really is the best!!!