I used Rojas Tile due to the overwhelming amount of positive reviews and experience installing wood like tile as seen from other customer reviews. I got a reasonable quote from Hector and agreed to have the work done. This was a big job as I had the wood like tile installed throughout the whole house (2,364 sq ft). My wife and I had just bought the house and wanted to do some remodeling before we moved in. We remodeled the floors, kitchen, and repainted the house. I quickly realized that communication isn't Hector's strong suit. He would respond quickly, but with a response that didn't make much sense due to spelling/grammar errors and incomplete sentences. Based on the other reviews and pictures of work that was completed, I had felt that the job would have been done correctly nonetheless. During the time that work was being performed, I had to travel for work internationally for 2 weeks and I wasn't able to view the house while work was being done. Hector did send me picture updates as the installation took place, but of course didn't showcase the lack of quality in the workmanship. By the time I got home from my work trip, the painters had already covered the floors so that they could start painting to meet our move in deadline. After the painters were finished, it was obvious the issues with the tile. I reached out to Hector and it seemed like he was going to honor his work and fix the issues. Hector rescheduled many times and then eventually stopped all communications. I paid him over $12K for his labor, not including tile, and I'm very disappointed. You can't pull out a chair from the dining table without a foot getting caught on the uneven tile and you can feel the unevenness when walking around with bare feet. I've tried to clean the excess grout that is on top of tile, but have had no luck. I'm now going to need to hire another contractor to fix his issues. Overall, I would say absolutely do NOT use him. The work was sub par, the communication was terrible, he didn't do the work that was promised, and refused to fix the issues. read more

See all

5.000 stars. Hector completed our commercial bathroom tiling job to perfection. We needed two small bathrooms tiled out, and, by far, he was the most responsive through Yelp, and later, text, and his prices were beyond fair. The quality of work is impeccable, and he and his team were seasoned pros. He knew, for example, that the sanded ground recommended by Arizona tile would not work for the Subway tile walls and, on his own, bought replacement grout (we reimbursed him) that would work better for that purpose. Hector does require that you pick out the tile and grout and deliver it to your space. Tile is super heavy, so bring a truck and a couple of friends or have it delivered. The work is impeccable, and though he quoted us 3-4 days to complete the project, he and his team finished in 2 days. That is what we call over-delivering. Being a small business owner, I really appreciate when fellow business owners are responsive, customer-oriented, and fair. He did a good enough job to where I would happily have him tile my house (and we are now considering this!) We paid half of the fee halfway through the project and the second half at completion of the project. read more

Hector and his team did a great job on my small project. Reasonably priced, great work, and great communication. He texted and responded quickly, and even confirmed the day before. He arrived on time, and did great work. Highly recommend. read more

Rojas Tile - Backsplash tile - Flooring Near Me

See all

Had a small bathroom to re-tile. Hector gave a fair bid by me describing the project and sending him pictures. Reading other reviews and seeing this to be a simple job he seemed like the guy to go with. His two person crew who came out to do the job arrived on time and started immediately, with Hector reviewing what needed to be done. Hector then let his crew take care of things. Unfortunately, I'm not sure if these two have done tile work before, or much of it, as the tile was laid uneven throughout. Besides that, the tile in the bathroom was not level with the hallway tile (it was before this!). There is now a small lift or ledge going into the bathroom from the hallway. I traded messages with Hector, and he agreed to come out and take a look. I do like that he was willing to try and fix things. Hector was very disappointed in the how the different tiles were uneven and offered to correct those. He was unwilling to make the tile the same height at the bathroom/hallway, as this would mean doing the entire job over. In his defense, there is a slight, 1 degree slope of the hallway tile going to the bathroom, and he would need to slope the bathroom tile a bit to meet it (like it was). But, too much more work for such a small job. He did correct most of the problematic tiles. I need quite a bit more tile work to be done and was hoping Hector and his crew would be the team to do it but I will be going with someone else. It is too bad, since I think Hector himself is good, but I got stuck with a couple guys who didn't know what they were doing. Since Hector did come out and try and fix some of the issues I couldn't give him just one star. read more

See all

Wow! Hector and his crew did an amazing job on our kitchen, hallway and bathroom that was a smaller project for him (233 square feet). Simple cost per square foot that was really affordable. Really friendly guy who was flexible when the project grew a bit the day he started. His crew were at our home for 2 days during the week while we were away at work and they left our place clean and safe. The floor was really well done but maybe the best thing about him is that he stands by his work. There was one tiny area with a problem and he came out the next day without hesitation and made a change to fix it to make sure were were happy with final product which we absolutely are. Hector is definitely tile specialist I recommend 100% read more

Rojas Tile - Kitchen floor - Flooring Near Me

Wow! Amazing work, good communication and very fair price. The backsplash looks stellar and getting it right required a real artist. A super experience will use for our next tile job without a doubt. read more

Rojas Tile - Flooring Near Me

See all

We had an excellent experience with this company. We found them through YELP and requested a quote. We heard back from Hector that evening, and he came out to evaluate the project the very next day. He gave us a great quote. It was more reasonable than having Bathfitters do the work and produced a much nicer result. He allowed us to save money by purchasing the materials ourselves, and told us how much of each type of tile and grout, etc to order. He and his helpers did a great job, and I was impressed that he did some of the more complicated work himself, rather than simply acting as a contractor. The best part was that our calls were returned promptly, the crew came on time and did what they said they would do. Since we were coordinating some other projects, we really appreciated being able to count on Hector to complete the work on schedule. We have had some bad experiences with other contractors and workmen. We have no problem recommending Hector and Rojas Tile to anyone needing tile work done. read more

Highly recommend! Hector and Francisco did a great job on my two bathrooms. Always on time, easy to work with. Came out and gave me a same day estimate. Can't say enough good things about these guys. I will add photos once all the work is done! read more

Very satisfied with his work. Showed up when he said he was, gave us a great price and did a great job, very prompt and professional. Responded quickly and we are very pleased with his work. Would highly recommend him. read more

Rojas Tile - Flooring Near Me

See all

I had Hector do my guest shower tile work. These guys had a few setbacks (rain day, etc) but we're eager to finish the job. I'm having them come back out and do my master shower when I can. I would recommend them totally. He suggested a cutout for the shampoo and a nice rock floor pattern sourced at home depot for not much $. He knows his stuff and delivered on his promises. Thanks! read more

See all

So glad we went with Hector! Him and his team did a great job. They were all nice and got the job done in a timely manner. I would definitely recommend them and keep them clean n mind for future jobs! read more

See all

Hector is a super nice guy. He gave me a good quote so I decided to go with him. I had some issues and he came out to fix them. As time went on we kept finding uneven tile throughout the entire house. Now I have to find another tile installer to fix all the the issues. I never asked, but I don't even know if he's a licensed tile contractor. I would of rather of paid more money to have it done right the first time. I think he does good work, but he was gone 2 days and like in previous posts I think it's his other workers. I'm somewhat lucky I went with a lighter tile and grout and it hides some of the bad spots. read more

See all

Hector and his team did our shower room remodel. The attention to detail, quality of work along side the excellent attitude and customer service really impressed us. In fact we had them back to do our bathroom remodel too. Great work - would highly recommend read more

Hector and his crew installed ~1300 sqft of wood look porcelain tile and did an excellent job! The install took about 5 days (they work fast!) They were courteous, professional and had very competitive pricing. Highly recommend!! read more

Rojas Tile - Flooring Near Me

We started using Hector back in 2018 and referred him to others but this year in the summer of 2020 he has botched a job and will not come out to fix it despite us giving him many opportunities to do so and him promising to repair it. We told him right after he installed the tile that the tiles were loose and came up, and months later he has not made any effort to fix the problem despite more than 10 attempts on our part. He also gave us bad direction on tiling another item that needed to be hot mopped setting our level different than expected and now we will have to pay a large sum to address the bad guidance and someone to repair the tiles that came up. While his prices are decent, the service and communication is lacking. read more

Hector's group did two bathroom remodels for me in Carlsbad, Ca; a full shower and a bathtub. It looked good except I did find the placement of the shower box a little odd in conjuction with the trim - overall I was satisfied until a couple weeks later when I went to flush the toilet and found it would not flush properly. A call out to a plumber showed there was GROUT in my TOILET. I contacted Hector and he denied that they had put grout in the toilet (I have told them directly not to use the toilets as a water source). I sent him the photo and he did not respond. So if you decide to go with Rojas Tile, tack 15 to 20 percent on top of his estimate for the DAMAGE you will have to cover once they get done. NOT WORTH IT. read more

Rojas Tile - Rojas Tile put destroyed my toilet with GROUT and refused to take responsibility. - Flooring Near Me

Spoke with them at 11:45am today and said he would come out to look at a master bath I need tiled. We scheduled a meeting for 2:30pm. Took me an hour to get to the property only to look at my phone and see a message saying: "sorry, can't take your job". No explanation, just a text. If the job is too small, that's fine but don't waste people's time! Definitely don't call these guys if you have a job that's small. It's clear they are only looking for big jobs where they can make the most money. read more

My friend had her living room floor done by Hector and was VERY happy with the final outcome. The floor looks beautiful and was done in only a few days. Hector was very professional the entire time and even though my friend changed her mind about the pattern a few times he made sure she was happy with her final decision and that all the questions she had were answered. You also can't beat his prices. She looked for a couple weeks for a good tile guy and his price and work were hard to match. Definetly recommend him and will be using him for my own home. read more

Rojas Tile - My friends beautiful living room floor! - Flooring Near Me

Hector did an awesome job on my tile. He was very affordable and his work is awesome. Great customer service. I highly recommend Rojas Tile!!! read more

Rojas Tile - Before pic of my bathroom - Flooring Near Me

See all

I have a 400-sqf living room be installed with wood-like tile; I selected Hector as my tile installation because of the good price and reviews. Mr. Hector is very knowledgeable to tiles; he gave me very good advices on how to select the best grout. Yes, Hector's team worked quickly and promptly, delivered a good job, see my attachment. I will definitely hire them again. read more

Rojas Tile - Flooring Near Me

Rojas Tile recently did our new flooring throughout the whole house and I was absolutely thrilled with how it turned out! We had a bit of a flip that house project going on, and Hector and his crew turned my floors from old nasty carpet rags to beautiful tile riches! I went with the tile that looks like hardwood. Hector was great at communicating with me along the way since we lived in another city as the job was getting done. He had such enthusiasm even from when he first came out to give a quote, and this family run business is so great. Hector gave a few creative suggestions that I didn't think of and was well priced. Highly recommend Rojas Tile for any of your tile needs. read more

Hector and his crew did an amazing job on our kitchen floor. We went with 6"x36" porcelain tiles with a thin grout line and it came out perfect. I will be using them to do our kitchen backslash, as well...and any future tile work that we need done. They were professional, easy to work with, and cleaned up as if they were never there. read more

Hector and his team did an excellent job in my restroom and our kitchen. He and his team were very punctual and diligent with their work. They finished the job in 2 days as quoted. Hector also gave me creative ideas for the designs on my backsplash so I could save money on the material. They gave me a great price for the work they did! I would highly recommend them for installation of tile and backsplash. For my next tile job I definitely will contact him. read more

See all

I had the pleasure to have had Hector to my bathroom and floors .He was neat ,quick And his crew was clean. I am having him do My other bathroom soon Hector is top notch read more

Rojas tile did a fantastic job redoing our shower room. They were really nice, professional and able to work with our design. Thanks again!

Wow, is all I can say. Found Hector on yelp, he came out to give me an estimate on Monday and his crew was here on Tuesday. It was perfect timing for my small family room job. He had just finished a large job and getting ready to start another on Thursday. In two days Jesus and Randy had my floor looking gorgeous. I will definitely use these guys again and will recommend them to my friends. Thank you Hector and your crew. read more

Hector did a phenomenal job for us. We were about to give up. I have a tile cutter and had done some tile work around the house before. So i decided to update our main downstairs bath, which I needed done by Xmas, because we had family coming in from out of town. Needless to say I didn't make the deadline and my bathroom was about 25% done. Fast forward to 2 days ago (Jan 29th) when I called Hector to see if he could help me out... he packed 2 month of work into 2 days! I can't begin to thank him enough. The quality is great. While not the biggest job, there were some intricacies that he handled with ease. I am very pleased with the job and will be adding photos soon. Thank you! read more

Great job from Hector who tiled over my brick fireplace. He responded within minutes to my request for a quote, scheduled the job and arrived as promised. Even texted me to let me know he was a few minutes away. My fireplace is now beautiful. Thanks, Hector. read more

The best tile company in SD!!! Very happy with the work Hector did on my mother's home. By far the best work we've ever gotten done on her home & will definitely be using him in our future renovations. They were fast & very detail oriented the whole way through. As well as making sure He made it exactly how my mother imagined it!! Will definitely be recommending Him to any friends or family that need quality tile work ! read more

Customer service is worst than the horrible job they on the actual tile...if you want to save money take half of your budget pour lighter fluid on it and then burn it...better than wasting your time with their horrible work read more

Great work, friendly service and fair price! Hector and his crew were great. I would definitely recommend Rojas Tile and plan on using again. read more

Rojas Tile - Flooring Near Me

Hector and his crew are excellent. They showed up on time, we're reasonably priced and cleaned up after themselves. I would definitely hire them again. read more

We couldn't have asked for a better or more flexible tiler. We are a family with two small kids and we just got a new dog, so we needed to get rid of a bunch of our carpet immediately. Hector's bid was fair and they did a terrific job! He came back, no questions asked, when there were issues with a few tiles not setting properly. Hector is a super-nice, respectful, honest, local tradesman who I would recommend to anyone. AND he's savvy on all forms of electronic, app-based payment methods, which was refreshing given how reluctant many contractors are to deal with anything other than cash. Our job came out beautifully, thanks Hector! read more

Hector and his crew did a great job! He had a lot of great suggestions that saved us time and money. I won't hesitate calling him again. Highly recommended! read more

I would give Hector 10 stars if I could. We had a small but difficult job where we had to tear out a bathtub and repair damaged floor joists and rim joists and tear out much of the tile around the tub. So it wasn't a clean job and Hector had to innovate to match existing tile patterns. The biggest problem was that the bottom of the tub didn't sit flush with the floor, and Hector figured out how to use curved tiles to fill in the extra space and make it look like a decorative addition. It was a brilliant idea and looks great. He also had his guys chip mortar off existing colored tiles that we couldn't match so that they could be reused. Not everyone is willing to work with a homeowner in this way. So if you're looking for someone who really cares about pleasing his customers, and is willing to go the extra mile to do so, Hector is your man! read more

Exceptional tile work and customer service. I would recommend this company to anyone looking for tile installation.

Hector was professional and installed 1200 sq. ft. tile. He arrived at appointments on time, started and ended job on schedule. His reviews are accurate and he provides a great install and a great price. I will definitely use him again and recommend without hesitation. Thank you Hector! read more

Great job could not ask for anything better. Hector came to my house and knocked my bathroom out in 2 days. The price he gave me was really fair for the amount of work he did and the time he did it in. I will be calling him again when it's time to do my kitchen. read more

Rojas Tile installed the tile in our hallway. The team arrived on time and completed the job quickly. In addition, they were careful of the walls and carpet installed in the rooms off the hall. Best of all, it looks great! Very happy! read more

i had Hector do the tile on my front porch and back porch. part of the front porch was not completed and i have tried contacting Hector for more than two months. trying to get him to return and finish the work. the only response i get is that they are too busy. the work was never completed to my satisfaction. read more