The communication from Lee was top notch and greatly appreciated. Edaan, the service technician…read morewas prompt, polite and offered the best solution to my particular problem. I will definitely use this company again if needed and highly recommend them!

Fixed right away! Edaan with Lee's hvac was amazing! He took the time to explain what's going on,…read morewent inside, really investigated to diagnose the issue, took a look at our old rooftop unit and saw the fuse needed replacement. Took less than 30 min and only charged the diagnostic fee. I'm grateful and a very satisfied customer. Looking forward to working with him again as a repeat customer.

Our air conditioner failed during a hot week in July , and Comfort 1Heating& Air Conditioning…read moreresponded quickly. Itay the owner was able to diagnose the problem and fix it on the same day. There were no surprise charges--the estimate was provided before the repair and the final invoice matched it. Other companies that I contacted through Yelp wanted to charge triple the amount.. definitely fair price by Comfort 1 !

Disappointed by service unfortunately. Scheduled a repair to a mini-split unit and was happy to get…read morea same day appt. They told me a 12:30 on the phone then I got a text confirming 3:30. Then guy shows up at 12:30. Repair person left the space a mess, didn't use a provided bucket getting water on our wood floors, scuffed the wall with the ladder and broke part of the unit cover. Also, hours after he left the unit started making a strange noise and I literally had to open it up and fix it. All for $560.

In 2022 this company installed two air-conditioning units in my home--one for the house proper and…read moreone for the enclosed patio. Recently I became concerned that the units might not be functioning properly and called to receive service. The woman who answered the phone was surprised to realize that the company had not contacted me to service the units in the four years that I had had the systems, as they should have done so annually or semi annually (I don't remember which). She scheduled a service call for between 9 and 11 AM the day before yesterday with a phone call 30 minutes in advance to let me know that the technician was on his way. Several minutes after 11 o'clock, I called to inform them that no technician had either called or arrived. I was told that there had been an emergency, and my service call was rescheduled for today. Obviously no emergency precludes a phone call. I learned today that they had been informed of the emergency at around 10 o'clock that day but didn't contact me. Today a technician did arrive within the two hour window but without calling me first. After three failures, I cannot recommend this company to other consumers. (about six hours later) I wrote the review above while the technician was working on my systems. I found him to be very thorough and courteous. He assured me that the company was reputable and asked me not to leave a negative review, not knowing that I had already done so. I am now changing my two star review two a five star review both because of him and because of the call I later received from the company's office making things even more right than the technician Guy had already done.

I want to keep the AC working as long as possible, it is an R22 version…read more From the moment the HVAC technician arrived he repeatedly indicated that I was wasting his time because he had so many emergencies that day. The AC was working fine. I had just purchased the house with a 42 year old AC and I wanted an expert to perform a checkup. This company was specifically recommend by our realtor for old AC systems. The first thing he did was turn on and measure the pressure on the system, a system that he cannot refill and connecting to releases dangerous freon. The AC and circulation fan were running fine. He asked me if the filter has been replaced recently, I didn't know I had closed on the house 3 days ago. I checked the filter and he came running saying why did you do that. Another round of you're wasting my time. Eventually he got tired of waiting for the reset to trip and he shorted the wires to force the compressor on. That's when he told me the system didn't work because the circulation fan was broken. I told him it worked fine before and he shorted the wires to turn it on. Again and again that I'm wasting his time. The AC system worked fine, then he moved on to the furnace. He said the furnace was dangerous, asked if I had kids, and told me it needed to be replaced the gas company would red tag it immediately. Eventually he told me that it's not worth spending a nickel to maintain my furnace and AC and tried to sell me on a full replacement, I played along just to get him out of there. At no point did he explain to me what a 4 psi refrigerant drop over 42 years means if I actually cared about keeping the system The next day, I had a termite fumigation scheduled and the guy from SoCal gas came by to turn off the gas, thank God. He told me to never replace the furnace or AC unless I absolutely had to. The Train manufactured AC and furnaces from the 80's are better than anything you can buy today for residential properties. He also pointed out that the previous owner had blocked off the fresh air intakes to the garage. Something the Season Control technician didn't bother to notice, probably because I was wasting his time. This was supposed to be an expert HVAC recommendation for maintaining older systems, and it was clearly a very experienced expert guy. The only thing I got from him was intentionally leaking R22, a lecture on wasting his time, and a hard sell for a replacement I don't need. And no information that I actually wanted about how to maintain the system I have. I'm also 2 days into trying to receive the invoice for the service. Was supposed to be sent to my email, didn't happen. Tried to call twice, first time no answer, 2nd time got put on hold then hung up on

Highly recommended by a friend, I hired Krikor to service a condenser and clean and sanitize ducts…read more He responded promptly, came by and quoted me much less than I expected. He did what was needed, no upselling, even threw in a few vent covers that weren't looking so great. I was completely satisfied and my client loved the price. A few days ago, one of the units in my home stopped cooling. He came in the next morning and replaced a couple of things and it was up and cooling in minutes. Again, no upselling, no added "problems". My next project needs a brand new install for a 3 bed house. I confidently recommended him to my clients. Looking forward to working with Krikor on this project. Highly recommend.

I don't usually write reviews, but this one is 100% deserved…read more I had two different HVAC companies come out before John from NextGen, and both told me I basically needed a major repair or full replacement. One said the motherboard needed to be replaced, another said the refrigerant was low and leaking, and both were steering me toward spending $4,000+ or just buying a new unit. Then John showed up -- and it was a completely different experience. He actually took the time to properly diagnose the system instead of jumping to the most expensive option. He identified that the issue was mainly the capacitors and a failing motor, and even pointed out that the way the unit was installed had caused stress on the motor over time. That's something neither of the other companies even mentioned. Instead of upselling, he said straight up: "This is a simple fix. You don't need a new unit." He: * Replaced the motor * Fixed the underlying installation issue * Replaced the capacitors * Cleaned the inside of the unit * Sealed gaps to improve performance Everything was done quickly, cleanly, and professionally, and at a very reasonable price compared to what others quoted. What stood out the most was his honesty. He could have easily pushed for a full replacement like the others, but instead he saved me thousands of dollars. If you're dealing with AC issues and don't want to get upsold into unnecessary work, I highly recommend asking for John from NextGen. Solid, knowledgeable, and trustworthy -- hard to find these days.

Armando and Junior came out on Thursday (1-8-26) to address an issue with the Air Conditioner that…read morewas installed April 2025. They were extremely courteous, friendly and professional. They were very thorough with their inspection. As things turned out the issue was very minor and had nothing to do with the Air Conditioner they installed. Apparently DWP runs tests to ascertain if the our "Nest" thermostat is on task. We are enrolled in the DWP energy saving program, and DWP runs occasional tests ...since we had no idea ...we thought there was a problem. These gentlemen were simply too kind and helpful. Thanks so much.

do not use this company. they called me on 8/21 to set a service appointment for 16 unit apartment…read morebuilding and the day of they said its not booked rafi only you answer the phone so you didnt book it. your the office manager your the only person who ever picks up and you wanna offer next week. i will tell every property manager in los angeles to never work w you

The AC units both went out on my 6 year old house. The following morning I called Top-AC and Ethan…read morescheduled Frank Meza to come out between 10:00 & 12:00 noon. Frank was here at 10:05 and found that on one condenser the capacitor was out and the other had a loose contactor. He had both parts in his van and replaced both. Frank is very knowledgeable about HVAC systems and now I can understand why their rating is high. Five stars from me. I'm adding a photo of Frank installing the capacitor!

Fantastic service! Great price and service within 24 hours…read more I highly recommend Top AC for their thorough customer service. So happy to have my AC blowing cool air this weekend! Bravo

Our AC crapped out on a Sunday in the middle of straight days in the 90s. Our usual guy had…read moreretired--having told me that the system was on its last legs. I put out a project request on Monday morning. Asher called within minutes, and he was over here by lunchtime. Clearly showed me what the problem was, provided a reasonable written estimate for a new system, and had the whole thing done and dusted by the end of the week. Excellent! Found my new HVAC guy!

The work was fast and efficient. The workers were great and…read moreable to address my concerns. Will reommend this company to friends.

Reliable, knowledgeable and experienced company for all your air-conditioning needs…read more We have a subscription with them to get all of our AC maintained and running properly twice a year for a more affordable price. Recommend

Worst customer experience ever. AC went out, with our luck in summer. JMS quoted they could get…read morethings fixed but just needed 2 weeks for the parts to arrive. Ok, not ideal, but fine. Did they fulfill that? Absolutely not. In fact, they never bothered to follow up. We had to constantly be the ones to follow up, and on top of that, it ended up being 6 WEEKS DELAYED. Which during the time they NEVER could be bothered to communicate with us. Finally, we asked what the exact parts were that we needed, so that we could just order it ourselves perhaps, or go with a different vendor. And suddenly, what, the parts were shipping? Excuse me? I see how it is. And they said it would arrive by Thursday. Spoiler alert, nope, it did not. We had to wait the weekend. Ok, finally the parts arrive. Did they communicate that? Meh. Did they set an appointment time to actually do the repair? Of course not. They just appeared on Monday morning. Which also means magically needing to drop whatever you have going on at work. I hope it's not important. I hope if this happens to you, you don't make money on an hourly rate. Oh, it gets better. When the repair people completed their work, they said the technician who refills the freon was a separate person who wasn't scheduled. We could wait for another day. EXCUSE ME? Getting service with JMS felt like pulling teeth at literally every step of the process. Getting any response felt like pulling your own child's hair out. How is this even possible? How are you this nonchalant about other people's suffering? Would you enjoy it if you had to live like this? If you had this kind of service? Do you really not care at all about your customers? And of course since it's summer, we're talking about having to move out for...we'll, they never fulfilled their word on how long this would take, so 6 weeks of ad hoc housing. Anyone else want to live out a tiny expensive hotel for that long? Thousands of dollars down the drain. 0/10. Negative stars. Worst service possible, they literally just don't care about you. Cannot recommend to my enemies.