This place was super good couple years ago, I don't know if change the owner oh what but food is not the same I always order at carroli and was delicious I was driving from Denver only for eat at this place now I have too find another place because service is horrible people is not nice and the cooking people is not doing the job I feel so sad cuz I was loving this place. read more

I recommend you go to the original Romas if you want good service and consistent quality. The franchise locations are run by someone else and have extremely rude staff. read more

Went here last night and ordered a small Caesar Salad and the lettuce was so full of rust I couldn't eat it. The pizza is always good even though ( I have said it a million times) the crust needs some salt or something. The service was impeccable but they just need to work out a couple of kinks to get more stars out of me read more

I've eaten here before but, I've never had their pizza. I tried it today. I won't have it again. It was the absolute worst pizza I've ever had. Others may like it but, not me. The help is nice. The atmosphere is OK. I may eat here again. I will eat something else. read more

Food was good. Now the bad. 1 waitress for all of the tables, took over an hour to get served lunch, not the waitresses fault as she was doing the best she could, ownership or management to blame for understaffed. This will be the downfall of this location just like the Original location if this is not addressed. read more

We were incredibly disappointed tonight. Roma's (now "Roma West") was my favorite restaurant in Greeley. I was a student from '92-'94, and stayed in town until '99. We are visiting CO, staying in Denver, and researched the restaurant's open time on-line. Both the website and a Google search confirmed they were open until 9:00 pm. We drove from Denver, perusing the online menu options. Sadly, we were turned away at 8:15 pm, informed that the kitchen closed at 8:00 pm. I wanted to get t-shirts for my kids, tell them stories about my favorite spot... and now we won't return. Please encourage your staff to improve their customer service and update the website. Bummer. read more

I've told my sister that Roma's on 8th ave in Greeley was great. We chose Tueday afternoon to treat ourselves. The restaurant ambiance, employees and overall was an awesome choice. The only problem was the sauce for the pasta was really spicy hot. The waiter said red pepper flakes were added in and we weren't the first to complain. My suggestion is, make the sauce without the red pepper flakes (there's a shaker on the table with that) If someone wants it spicy they can add as much as they want to taste. The sauce itself was full of flavor, but too hot. We support family owned businesses and I will try it again next year, but my sister won't. God Bless, Merry Christmas and Happy New Year. read more

Delicious family dinner! We loved the family salad and the margarita pizza was delicious! Highly recommend especially with children! Great big booths! Service awesome! read more

Amazing work ethic of the staff and food as always is amazing. So grateful to be a regular.

I like Roma- good pizza from a nice hot oven which is great for eating in in a cold winter day. Each day has a special deal and it is worth ordering. Great staff responsive friendly and have a good sense of humor. read more

We will make the drive from Aurora to Greeley just to go to Roma! Their Nutty Idea caroli is out of this world! We've never been disappointed with any item we've ordered. read more

I ordered a taco Caroli yesterday, brought it home, and there was little to no beef! I had to add my own ground beef to make it desirable! Paid $17 for bread! You decide if you want to spend that kind of money on flour and water! read more

It's been awhile since we've ordered here because we just don't really eat like this anymore. But we ordered some carolis recently. Food has gone down hill, the front door host seemed bothered we were there and it's super expensive now. Pizza is cheap food to make and there's lots of other options so I doubt we make it back. Thanks for the memories Roma. read more

When I called in my take-out order I told her I had a 40% off coupon. If Roma doesn't accept anything over 25% as of January 1, she could have said so. At the restaurant she took the coupon but didn't honor it. The bad news is I feel really ripped off. The good news is, as of May 7, I don't need to patronize Roma again. There are lots of pizza places to choose from. read more

Ordered a calzone. They sent me a completely different one then I ordered and I sent in complant and they refused to refund or replace order. Will never order there again !!! read more

Good food, convenient location, clean place, friendly service. Pizza is good not great, but overalls a solid place to grab dinner with the family read more

We LOVED when Pizza Roma was near our home in Thornton and ate there often. Likewise, we were bummed when it closed. We found out there is one in Greeley so called and did a to-go order. Let me tell you. We ordered 17 CAROLIS (calzones) and not only was the ordering super easy over the phone (took less than 5 minutes and the read back was perfect), our order was ready right on time, the hostess read it back to me again and counted them out in front of us. Phenomenal for such a large group. And the food is amazing. Very well done. read more

ordered a pizza (very Bland crust and undercooked) and salad. nasty, nasty did I mention nasty. either the salad was made a week ago or sat out by the pizza oven . I immediately called to complain and got the impression they never ever had a complaint. didn't really know what to do or how to handle it. In order to make it right I could drive back for another but was told there all made with the same lettuce. won't be back. read more

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Local Restaurant vibe with really good traditional pasta and pizza. Prices were very economical and family friendly. Came here with a friend and its clearly popular with the local community. If I lived close by I would frequent it myself. I got the trio sampler platter so I could sample and get a taste of their signature pasta dishes. Highly recommend. read more

Wow, amazing food and service. There was a little miscommunication on my part but the gorgeous server took care of the little misunderstanding. A definite must to enjoy. read more

Worst pizza experience EVER! Literally! Picked it up and the crust was so soggy it fell like a limp biscuit and all the toppings fell off! Disgusting!! And expensive as hell!! Never again!! read more

Roma West - a person eating a slice of pizza - Italian Near Me - Greeley, Colorado

need to share our review of our lunch today at roma's pizza. we are colorado natives and our "usual" order is for the "deluxe pizza" today we ordered the cheese ravioli, spaghetti and lasagna with the anderson farm sausage. we usually looove italian sausage but this sausage was the worst tasting sausage both my husband and i have ever tasted!!! sooo disappointed and will never order this again! pizzas are delicious but will never order anything that has the anderson farms sausage ever again! sorry but just our opinion read more

Last week my wife and I ordered takeout. 2 full orders of Spaghetti with 2 meatballs each, salad and garlic bread. I thought the price was kind of high $52, but the problem was both orders of spaghetti had only 1 meatball, and then a couple small bugs crawled out from the salad box. Not Good! read more

Ordered 5 calzones, this is what all of them looked like. Barely any meat inside! This location only, the Windsor location does a much better job! read more

Roma West - a hand holding a half eaten sandwich - Italian Near Me - Greeley, Colorado

We have been going to Roma's for years. But the last 3 time we have went we had to wait over 1.5 hours to get our order. This has happened dinning in and order out. Or get your order wrong too. It will be along time till I go back. I think they need a new manager or speed up there service. read more

Delicious shop with a Colorado family. I want to eat when I go to Colorado! Pasta and meatballs are the best. A taste that you can't eat in Japan. Sometimes I want to eat asexually. read more

Always love the food here!! But this has happened twice. They give you and option to leave a tip for the 15 percent 20 percent. They actually charge you more. Keep an eye on your recent and totally this has happened to other people as well read more

Terrible service. Waited over an hour for a table for 7 only to find out they were putting other tables of 7 ahead of us because they were friends of the hostess. Will never return. read more

This is the second location of Roma, but the only one I have visited. From what I have heard, this is more family friendly and the campus location is more geared to younger party oriented crowd. It was extremely busy when we arrived and there was little to no waiting area. My butt was practically in someone's food at a table next to the entrance as we waited for a table. Crowds poured in with little to no direction as to the correct waiting process. Eventually, some college came around with a notepad and saw that we had been waiting a while and took our names. In all, we waited 40 minutes to be seated. This was not a good experience to start off. My girlfriend and I ordered two different 'caroli's which are essentially calzones. I am not sure why they dont just call them calzones. She ordered the 'white' and I ordered the BBQ chicken. The white was a little bland and could have used a protein like pepperoni or even chicken to give it some substance. The BBQ chicken did not have enough bbq sauce for my taste, but was overall good. We had a coupon so the value of the meal was good. Both of our entrees were half off (only 4.50-5 apiece), which meant we could afford to order a drink as well. We got a Bazooka Margarita which is basically a giant size version of the classic. It was very very good for the price (5 dollars). If I was going to eat here again, I would not sit down. It seems the takeout runs more efficiently and effectively. The food, however, was solid enough for me to give it another go. read more

Home made noodles, large portions, everything tastes great, amazing price and right around the corner! I am going to get a picture of the calzone next time and upload it because you can't believe the size - and YUMM! Call in and pick-up instead of cooking one night and you'll be HOOKED! They have a special everyday and one day is all you can eat home made spaghetti for under $5 - Who needs subway - head for Roma's!!!!!!! read more

Roma West - This is home made pasta! OMG - my favorite meal in town! - Italian Near Me - Greeley, Colorado

We have eaten that Romans many times I ordered a takeout this past week and it was horrible the Caroli didn't have hardly any stuffing and if the pizza was well over done the bread wasn't good I don't know what happened to Ramos but we will not be returning. read more

This is my new go to. Had a bad day at work, problem solved. Trying to have a nice night out some friends, date night? I have been going here for about 5 months now and each time has gotten better and better. Joel ( also found out he is relatively new ) is a customer service guru. Love love love the food. I will recommend this to anyone looking for a great night out, I always leave fat dumb and happy read more

Roma is pretty good. They have specials during the week that really increase the value. Personally, the pizza isn't my style but I could see some liking it. The spaghetti is decent, but nothing to write home about. The best items they offer are the Carolis. Some might know them as calzones. They have a variety of options and they are a good size. The best is the Mamma Mia. Come on 1/2 off day (Thursday) and it's $5. Overall, I'd give it a 3.5 out of 5 for value. read more

So this just happened.... I am fairly regular at Roma's west. 1-2 monthly. I usually order 2-3 pizzas and/or carolis to go. When I go there, I always have my 40% off coupon but tonight, I left it on the table before heading over to pick up my pizzas. Upon arrival, I immediately told the hostess that I had forgotten my coupon. Her initial response was "I'm sorry, I have to remove the discount from your order". Nothing to help me, nothing to make it a good service experience. She offered up the manager... I spoke with her manager and got the same, flat, "I can't do it" look and answer. Then she pointed out the sign on the door which stated what I already saw... it does state that printed coupons must be presented to receive the discount. So here's my issue and the reason why I'm writing a 1-star review today. The staff blamed the owners for their lack of action knowing this is a long standing issue. The manager claimed that the owners have been working on a way to track the discounts without the use of paper but have not figured out how to do it. Well, if a discount is issued on the tablet for 40% which is their coupon discount, why can't they use that data to track it. Why is it such a hardline to have the little printed paper? If having that piece of paper is more important than customer service, then maybe people need to know what to expect when they go to this location. The truth of the matter is, Roma's West has the best pizza in Greeley, but the customer service absolutely leaves much to be desired. I'll be sure to bring in a handful of coupons and lay them on the tables for all their customers to use next time I'm there.... read more

Ordered a take out pizza and after two hours it wasn't ready. Hostess said it was in the oven and ready in 10 minutes. After 10 more minutes, she admitted it wasn't even made yet. This is the third time they've missed a promised time by a large margin. Service has gone downhill in the last year at this location. read more

The first time we dined in pizza at the west location and it was superb, however; a few weeks ago we ordered out d/t Covid and it was bare minimum.. read more

Can I give no Stars? The bartender was cool and his service was pretty good, but both my girlfriend and I ended up on the poor end of stomach issues after eating here last night. This is the second time this has happened, and last time, when we complained to the owner, he acted like we were speaking a foreign language to him and offered no consolation. Fool me once, etc. The drinks are strong, but not as strong as the stomach flu I've now suffered twice. Moving on. read more

We will always go to Roma (with a coupon) as it is a staple here in Greeley and have outstanding pizza. Also, the all you can eat spaghetti is worth all of the $3.49 you pay for it and much more. Carolis...awesome. You cannot go wrong with this place, JUST BE SURE TO HAVE A COUPON!!. The only reason this review is not more stars is because the staff are almost always rude and short with customers. Friendliness here would go a long way and double the pleasure of dining here. read more

Not good Italian food. Was looking for something that could remind me of home in New York, unfortunately this is even close.

I am so disappointed in this place. I love their food but their customer service has ruined this place for me. They have no understanding of how to treat their customers. Hour plus waits for large groups (8+) with one table designated for those groups. They don't pull other tables together. My suggestion would be to allow reservations for parties of 8 or more. And when you quote a 45 minute wait and you can finally seat the party after an hour fifteen, you comp the party in some way. And to Mr. Allison, bad reviews will tarnish the restaurant's reputation and your "mightier than thou" attitude will come back to bite you. read more