Roman's Plumbing is the most organized, client centered companies I have come across. From the moment you call "for help" to the completed job, both Roman and the Eleni will keep you, the client, in the loop about their whole process. It is very apparent that Roman's Plumbing's goal is to make sure their clients know and understand their costs, the date and time of your appointment and at the job's completion what exactly Roman did. For twenty years my Dad lived alone. He always called Roman to help with plumbing repairs. We (Dad's out of state family) knew with certainty Roman would take great care of him. And Dad loved "visiting" with Roman. In Dad's later years, when he needed a bit more explanation of the plumbing issues, Roman was kind and patient with him. When it became time to sell Dad's house, we called Roman to fix the plumbing issues called out in the home inspection report. What I appreciated is that Roman took each issue noted by the inspector and gave us as his expert opinion. There was an issue that in his opinion did not need to be addressed. As a realtor, I do know that this is often the case. I am impressed with Roman's transparency and honesty. Roman repaired the plumbing problems quickly and efficiently. Without any reservation, we highly, highly recommend Roman's Plumbing. Roman and Eleni Scanagatta are wonderful people that not only will expertly fix your plumbing problems but will enrich your life by knowing them! read more

I cannot begin to say how grateful we are for Romans plumbing. Our water heater went out last week. Roman came out and was able to order a replacement part on our behalf from the manufacturer and get it installed swiftly. Roman was professional, prompt, communicative, and handled our situation with incredible empathy and kindness. Going without hot water for multiple days is not pleasant! We cannot recommend Romans plumbing enough! read more

Roman's went out of their way to accommodate my emergency special needs while I was in the Hospital for major surgery. They stated to be release for home care I needed to have a chair height toilet installed. In just a matter of days, Roman's was able to get the preferred toilet and install days before I came home from the Hospital. Roman's was also able to install a new bathroom faucet and pop up drain we selected. They provide excellent customer service, great value, and reliable installation services. They are our Go To Plumber in NorCal! read more

Romans Plumbing - The perfect TOTO Elongated Chair Height Toilet - Plumbing Near Me - Petaluma, California

I came home from a vacation to no hot water. Not a happy camper. My hot water heater is tankless so that limited my plumber options. I went with Romans Plumbing based on reviews I read and I now want to add mine. He and his assistant came out that day and very patiently dealt with waiting to speak to a human on the phone at the supplier. My heater needed a new panel, which was covered under warranty. They were able to make an adjustment allowing me to have hot water until the panel came in. As soon as it arrived they were back completing the installation. Who knew plumbers now need to be electricians - there were so many wires to connect! Romans was timely, competent, friendly and conscientious - I received excellent service and would not hesitate to recommend them to others. Aileen S. read more

I've been working with Roman's Plumbing for over 13 years, and they're the only plumbing company I trust with my home. Every time I call them, I know the work will be top quality and done right the first time. They take their time to make sure everything makes sense, thoroughly test everything before they leave, and always explain what was done clearly and professionally. Communication and scheduling are always fast and easy -- they're quick to respond, show up when they say they will, and keep me updated throughout the process. What I appreciate most is their professionalism and care. They always wear shoe booties, lay down protective blankets, and leave the work area spotless. Their team is consistently polite, well-presented, and respectful of the home. The combination of craftsmanship, integrity, and value they deliver is hard to find these days. Roman's Plumbing has earned my complete trust over the years, and I wouldn't hesitate to recommend them to anyone looking for honest, skilled professionals who truly take pride in their work. read more

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I was having 50 people to my home and broke the seal on my toilet standing on it to hang something. Not only did the office manager Eleni answer my call, she responded immediately with an appointment past their business hours to accommodate me. Roman came in fully prepared, repaired quickly and had the bolt I also broke and didn't know, cleaned everything up leaving not a foot print. The whole experience was over the top with customer service. I highly recommend this company. read more

I have used Roman's Plumbing for so long that I can't remember when I first hired Roman - 2010? Regardless, since then I have happily continued to use him as my plumber, recommended him to countless friends and family, and now I'm sharing him with you. Roman is a consummate professional, friendly, thorough, prompt, HONEST, fair pricing, a bespoke plumber, and all around good human. Support your local family man, Roman's Plumbing, and you will be as pleased as I am. read more

If you want work done perfectly, at a reasonable price, by experts who have a great reputation, call Romans!. They were recommended to us by our general contractor. They ran a gas line from our gas meter to the backyard for our a mew patio kitchen and fire pit, and we could not have been happier with their work. They are on my call list whenever we need to have work done in the future. read more

Yet another great save by Roman! We have our HVAC system on a maintenance contract from a well regarded home service company. We've been very happy with their past service on our heating and cooling. However, they also do plumbing and offered us a free plumbing inspection and water heater flush. I had been doing the water heater flushes in the past, but decided to give them a try. The visit also included an inspection under the house of the supply and waste service. They came back with a shocking report of our 62 year old mostly cast iron waste system suffering from major corrosion and starting to leak. Their recommended action was to replace the waste system and they gave us an estimate of almost $17,000 to do the job. We asked Roman to come and give us a second opinion. He did and gave us a detailed report with pictures and said that he couldn't find any leaks and that the cast iron was sound with just the normal surface discoloration that would be expected in a 62 year old system. The only recommended action was to isolate some of the copper lines where they were in contact with the cast iron to prevent galvanic corrosion, this was as a result of a 20 year old bathroom remodel. He wrapped the pipes with thick electrical tape to provide the recommended isolation. He also found a few other minor issues that did not need any action (just poor craftsmanship 20 years ago from the bathroom remodeling contractor). One red flag that the home service plumber raised was the use of a section of Apache ABS pipe in one of the remodeled sections. Pipe from that manufacturer was recalled in the 1990s. However, Roman determined that that section of pipe was not suffering from the issue that caused the recall and no action was needed. Details: The bad Apache ABS reacted to the glue used to connect it. The failures that occurred happened early in the life of that connection. Roman found the Apache pipe and connection quite sound. Conclusion, this pipe was not suffering from the problem that caused the recall. So major expense averted! Thanks again for the great service Roman! read more

We recently had bathroom sink drains that were completely clogged. Romans team was able to fit us into the schedule quickly even though they were extremely busy. Roman and his assistant did an amazing job and resolved the issue for a fair price. He also inspected some other issues that another company had quoted me an astronomical price to fix and was able to give me honest, professional analysis that made sense. A great experience with a local family company. Special thanks to Monica for her excellent customer service and efforts to help us quickly. read more

Romans helped us with replacement of our older water heater. They were easy to schedule, on time, gave us great advice, did a wonderful job, and taught us how to use it. But we forgot we needed an annual flushing! We quickly called Romans and they once again answered our needs -- scheduling a convenient appointment, showing up on time, doing a great job and afterwards we received a lovely handwritten thank you note! Their card says "One visit and you're family" and they truly live this motto. We already have them in our calendar for next year. It is wonderful to know we have a plumber we can call. We highly recommend them. read more

Roman's is just the BEST! Our water heater went out on Sunday evening, and Roman was able to stop by the next morning (sometimes timing works out!) Old unit was 14 yrs old, so it was time. Roman returned with a new unit later that day, and we had hot water by 7:00! Friendly, personable, and professional. Recommended with zero hesitation! read more

We've been getting excellent service from Roman for over a decade. Him and his staff are always respectful and professional. They explain things in terms I can understand. The quality of their work is second to none and they stand by it. Even in our old wonky rural home, they always figure it out and get it fixed. read more

Roman's came back and installed a water heater in my rental. Once again, they did a great job. I highly recommend them

Roman replaced our water heater. He was very knowledgeable, listened to our concerns, and made sound recommendations. He was punctual and communication with his office was excellent. The work was clean and he left the site in good condition. I will use Roman again. read more

My Two Heroes: How do you say thank you when a thank you is woefully inadequate ...? How do you express gratitude when doing so expresses barely enough ...? How do you describe a life suddenly so utterly stupendously improved ...? And how in the world do you let the entire world know of kindness so unexpected, so generous, so compassionate, even a full symphonic orchestra with 100 person choir raising voice in rapturous praise wouldn't begin to do the job ...? --- One day you're fit and healthy and the next day you learn you're not - in fact, you learn you're very ill. Only the day before you had lots of plans, like, say, that long wanted bathroom improvement. You'd done research and knew it'd be an expensive undertaking but you had a plumbing contractor who'd done work in your home in the past and you felt confident you'd get a fair price and a first-rate professional job. But, oops, the electrical contractor higher than expected estimate and the building permit costs put the project out of budget. Like I said, an expensive undertaking ... Then your go-to plumbing guy voluntarily re-estimated using a modest product downgrade and voila!, the project was again GO! Then came that daunting pathology report, attendant treatment costs, time away from work, all of which mandated STOP! So you called off the plumbing contractor, the electrical contractor, withdrew the building permits, and figured that was that ... Then one morning your phone rings: "Hi, it's Roman. How're you feeling? My wife and I've discussed it and we're going ahead with your project and there's no charge. Expect the electrical contractor first thing Friday morning then we'll follow right after with the plumbing installation. We're taking care of it all. Okay?" Whoa, I replied, I need to think about this ... "There's nothing to think about - it's a done deal. See you Friday." Three weeks ago my long wanted bathroom improvement project was done - expertly done. It's wonderful. It's perfect. --- His name is Roman Scanagatta. Her name is Eleni Scanagatta. Their local family owned Petaluma business is Roman's Plumbing, Inc. Both are my heroes ... p.s. A nod to the product supplier who cut prices ... A nod to Elevated Electric who worked for less ... I'm deeply grateful to both. read more

We had a second job done by Roman yesterday. It is so refreshing to employ a family business that puts value and sincerity first, rather than marketing, marketing, marketing first. We've had it with the big plumbing companies that continually try to sell us on expensive work that in most cases does not even need to be done and must do so in order to pay for all of the advertising that they do. Roman's Plumbing has the opposite mentality; do the work well, do it fast, and most importantly, do it with honesty. They are a throwback to the old days when pride in work was the paramount reason for work. Rick R. read more

Had a bad water leak. Called late afternoon on 11 September 2024. Had to leave a voicemail. Even though they wouldn't be able to do the repairs, they called right back and gave 2 referrals of where we could get the work done. What great customer service! I will call them first the next time I need plumbing service. Well done Roman's! read more

Exceptional work and quality. Roman was very nice, even vacuumed after they were done

I used Roman's Plumbing several times over the years. Roman & Jason Jr. are excellent in getting the job done correctly. After each job, Eleni sent me a Thank You card with an appreciation message. I like that very much! Monica is great on the phone & always try to schedule an appointment that works for me & the plumber. I highly recommend this plumbing company to anyone who needs plumbing services. John Kam read more

So glad we found Roman's Plumbing! This will be our go to company from now on - we are so grateful Roman is willing to travel to Sausalito! We've used Roman's Plumbing for 2 major jobs- running a new gas line and installing our new tankless water heater. Unfortunately due to COVID, our water heater install was delayed - Roman's team proactively worked with me and the City to get an extension on my permit, saving us time and money. From our initial meeting through the installation, Roman and his team have been very professional, and quickly responded to my many questions along the way. We highly recommend this company! read more

I contacted Roman's Plumbing along with 3 other plumbing contractors that advertised serving Sonoma County for a hot water recirculating system installation in my Oakmont 2 bathroom home. I arranged an assessment appointment with Roman's needing an experienced evaluation and estimate for the best way to proceed. Jay showed up on schedule and on time, walked me through my options with good explanations, including a tankless system. I opted for his recommended system, signed the work order and then had another positive experience dealing with Monica in their office. Jay showed up today on time and installed the agreed upon system which works as promised. Working with Roman's Plumbing was one of my best construction/service experiences. 5 star all the way Dan Miller Oakmont, Santa Rosa read more

Once again.... awesome experience from beginning to end. The quality of service, professionalism, knowledge, flexibility, kindness and quality of work.... I wish they did more than plumbing. I feel so fortunate to count on them for all my plumbing needs. So, from me to them, Thank you! read more

Writing another 5 star review of Roman's Plumbing feels like an unnecessary exercise given all the fantastic other reviews, but they once again earned it. This time, for a job they ended up not doing, graciously responding to an emergency on our end and scoping the problem in an atmospheric river in an already packed week. As usual, they only capable of top quality work and planning, and I appreciate them so much. Again, it's a drop in the bucket of feedback for this wonderful family and company, but good work deserves good feedback, even if it is repetitive. Thank you Roman, Eleni, everyone. read more

I've been using Roman's since 2011, when my water main sprang a leak. Roman's has always been honest, and I value that highly. They do great work and take the time to explain their charges up front and what they're going to do. The first time they needed to clean out my kitchen pipes, they recommended they install a cleanout. I took that recommendation and have been super happy I did. Whenever they need to come clean out my kitchen pipes, it takes them so much less time (and therefore saves me money). This year, I needed another kitchen cleanout (or thought I did) and was wary because of COVID. Because I'm in the vulnerable population for several reasons, my daughter and I started self-isolating in February, and take every precaution. I needn't have worried--Roman's did everything they could to help prevent exposure. If you have a plumbing problem, consider Roman's first. read more

Excellent thorough work! The best! Been with them for years and always punctual and reliable

My Two Heroes: How do you say thank you when a thank you is woefully inadequate ...? How do you express gratitude when it doesn't express near enough ...? How do you describe an improved life so stupendously improved ...? And how in the world do you let the whole world know of kindness so unexpected, so generous, so compassionate, even a full symphony orchestra with 100 person choir raising voice in praise wouldn't begin to do the job ...? --- One day you're fit and healthy and the next day you learn you're not - in fact, you learn you're very sick. Only the day before you had lots of plans, like, say, a long wanted bathroom improvement. You'd done research and knew it'd be an expensive undertaking but you had a plumbing contractor who'd done work in your home in the past and you felt confident you'd get a fair price and first-rate work. But, oops, the electrical contractor costs and building permit costs put the project out of range. Like I said, an expensive undertaking ... Then your plumbing guy re-estimated using a modest product downgrade and voila!, the project was again a GO! Then came that pathology report, attendant treatment costs, time away from work, which hollered STOP! So you called off the plumbing contractor, the electrical contractor, withdrew the building permits, and thought that was that ... Then one morning your phone rings: "Hi, it's Roman. How're you feeling? My wife and I've discussed it and we're going ahead with your project and there's no charge. Expect the electrical contractor first thing Friday morning then we'll follow with the plumbing installation. We're taking care of it all. Okay?" Whoa, I replied, I need to think about this ... "There's nothing to think about - it's a done deal. See you Friday." Two weeks ago my bathroom improvement project was done. It's wonderful. It's perfect. --- His name is Roman Scanagatta. Her name is Eleni Scanagatta. Their local Petaluma business is Roman's Plumbing, Inc. They're my heroes ... read more

Roman's is an outstanding company to work with. Starting with Monica in the office; she is very easy to reach, highly responsive, courteous, and pleasant. Jay is extremely conscientious and professional on the job. He's patient and terrific at explaining the situation and answering questions. Roman himself is also the real deal; he stands behind his company's work and conducts himself with a high level of integrity. read more

These are the people if you're looking for a great plumber. I shopped around a bit for a plumber to fix a broken water pipe under my driveway. They had a fair price and great service. Scheduled fast, showed up on time, told me how I could save a few bucks doing things myself, got the work done quickly, and even came back afterwards to check on everything after some freezing weather without me asking. I can't recommend these people enough. This will be the only plumber I use. read more

Quick response and great work. Roman addressed all my concerns and Jason was personable and did a perfect job. I always call Romans for plumbing needs. read more

I have been using Roman's Plumbing for 10 or 15 years now. They have always been outstanding to work with. I usually do not do Yelp reviews, but what they did for me last week was so truly remarkable, that I had to write this review. What happened is that last Thursday at about 4:30 p.m. my tenant at my rental house told me they did not have any hot water. I immediately called Roman's. They sent Roman himself down to help me after hours. Turned out my tankless water heater had died. As you can imagine, my tenants were displeased at the prospect of having no hot water for the weekend. Well, Roman's came through!! They had a team here first thing Friday morning, and finished the job by the afternoon. I have never had better service than what I get from Roman's Plumbing, from anyone. Literally anyone. read more

Will Removed and replaced a kitchen faucet and disposal with news ones for my mom. He was professional and knowledgeable while also being respectful by taking extra precautions not to damage or soil the kitchen while working. My mother was very happy with the service and work. read more

Roman's Plumbing has been our go-to ever since we moved to Petaluma five years ago. From basic repairs, to installing a new gas line, to replacing sinks, toilets, faucets, and replacing a tankless water heater (it's an old house!), Roman has always been reliable, efficient and clean. We trust his work has been done the correct way and is up to code. Plus, he's just a great guy to know! Highly recommend. read more

They deserve 10 stars for a really well run business, high quality work, and consulting on making the best decisions on equipment. They also are the nicest most professional group from top to bottom. They have a modern system in place to take estimates and manage appointments that keeps you on top of what to expect. This type of investment in business process always makes me feel more confident. We have used Roman's plumbing for a variety of things including new water heater, new bathrooms including all fixtures, water pumps to move heated water more efficiently to the far end of the house, replacing old spigots, adding water access outdoors and recently a new whole house water filtration system. They have been on time, priced well, always smiling and super kind to our irritating but lovable dog. We cannot recommend them more highly. read more

Charged by the hour and tried doing the same thing over and over for 3 hours with no results! Also carried the filthy, dripping snake through my house with nothing protecting my floors and made a mess everywhere. Left disgusting wipes pulled from the sewage pipe laying on my lawn and left behind their drain snake when they left! I paid $770 for all this!!! They recommended I call Rooterman Plumbing and they were WONDERFUL. Will never call Roman's again. read more

This review is long overdue as Roman's plumbing has now been out to our place a couple of times, albeit years apart and completely unrelated issues. There's a reason this company has such stellar reviews: from Monica's prompt, professional callback, to delivering spec-sheets (on time, as promised) to Williams installation, also on time. If you need a plumber, look no further. Thanks again for all your help read more

Fearless! Roman and family are fantastic. We had trouble with a heat pump (a dud from the manufacture), and Roman and Jay did not rest (I almost think literary) until it was set right. The customer service was off-the-charts-in amazing!! They also helped with outdoor faucets and a sewer lateral check and added a clean out. We not only have great hot water now, we feel confident in our plumbing be secure and up to date. Roman delivers peace of mind, and with plumbing, that is what you want! We'll be calling them in the future for any plumbing questions or needs. 1000% who you want to use. read more

Roman and everyone that works for this class 'A' company are our go-to for plumbing needs. They are simply the best!! read more

Very professional service. Would highly recommend them. They arrive In a timely manner and constantly communicate with you.

I do not have enough superlatives to describe the level of service that we received from Jason. He was prompt, thoughtful, meticulous and fully dedicated to figuring out what was wrong with our downstairs toilet that was leaking water under the base. He crawled under the house just to double check that what he believed was the problem was actually correct. He made a follow-up phone call because he thought of one other thing after he left the house. What service person does that?!Three years ago, he replaced our broken hot water heater and provided the same level of service so this is not a fluke. Absolutely brilliant and we could not be happier. read more