We've been using Pink Plumbing & Sewer for more than six years, across two different homes, and…read morethey continue to exceed our expectations every time. What sets them apart is their professionalism, attention to detail, and commitment to customer education. Rather than simply fixing the issue and moving on, they always take the time to explain what they're doing, answer our questions, and provide helpful recommendations for extending the life of our plumbing systems and fixtures. Most recently, Lou and Anthony spent an entire day at our home tackling a long list of plumbing projects. Their work was thorough, efficient, and completed to a very high standard. Despite the large scope of the job, everything was finished in a timely manner, looked great, and functioned perfectly. Just as importantly, they treated our home with respect. Before leaving, they made sure everything was clean and tidy, leaving no trace of the extensive work they had completed throughout the day. It's rare to find a company that consistently delivers this level of service year after year. We highly recommend them and are grateful to have a plumbing team we can trust whenever the need arises.

This was the 2nd time we used Pinks. I had a great experience the 1st time and had them on my speed…read moredial just in case. Well... our water heater exploded with water spewing everywhere this time. Came out same day to get us a quote and also helped me figure out how to turn off the water. Lou came by within a few hours and assess the situation. Gave me 3 options and went with the traditional water heater with 10 year warranty. Lou was fast efficient and explained everything. When he was done, he had cleaned up the area and the garage space where he was working and left everything immaculate. Incredibly honest company.

Just wanted to say how awesome he is. Valve went out in the water heater he installed and he came…read moreright out and fixed it without any issues. Thanks a lot Water Heater Guy!

Quick service and reasonable pricing. We needed our water heater to be replaced and they did it…read morepromptly and were respectful of keeping the house clean. Would definitely recommend them for replacement and maintenance.

Called Gabe about my leaking water heater. Was able to speak with him quickly about a replacement…read moregas 40 gal. tank. He had me go to Lowes (online) and order the replacement unit, so I wasn't paying a markup from the installer. He picked up the unit from Lowes and just charged for the install. The advantage in this is you can chose the unit you want by quality and price. Units with longer warranties will cost more, probable between 6 to 12 years, so you get to decide what best for you without a installer charging a big markup. I was able to was my military discount for 10 % off. Another advantage is you are the one purchasing the unit. If there is a problem with the unit in the future you can go back to the manufacturer or Lowes (who I have found to be very good at backing up their sales). If your installer provides the unit he may not be in business in 9 to 10 years. Install was completed quickly. I had three other quotes before calling Gabe. Working with One Shot was 20% less then the next lowest bid and half the price of the highest bid. Will use them again for any plumbing issues.

Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

We've used Tankless Pros AZ twice now and couldn't be happier! Two years ago they installed our…read moretankless water heater, and the workmanship was outstanding. They went above and beyond to make sure everything was installed perfectly and neatly. We recently had them install a whole-house water filtration system, and the difference in our water is incredible. The team is professional, efficient, knowledgeable, and genuinely nice to work with. Victoria, who handles the office, is wonderful and always so helpful. It's refreshing to find a small family-owned business that takes so much pride in their work. We highly recommend Tankless Pros AZ for anyone looking for a tankless water heater, electric water heater, service/repair or water filtration system!

I absolutely recommend this company. I have met many plumbers in my years in Arizona and I think…read morethis would be the only company I would recommend to friends and family. They are prompt and fair and stand behind the products and the work. Victoria is a pleasure to work with as are Matt and Andrew. Honest, fair and nice people.

I cannot say enough good things about Tim! We had an unexpected plumbing emergency with water…read morecoming through our downstairs ceiling from our upstairs shower, and he was at our house in less than an hour. Tim quickly diagnosed the problem, explained what was going on, and had the repair taken care of right away. He even connected us with a water restoration company, who was able to come out the same day to address the water damage. On top of the incredible response time and service, his pricing was extremely affordable -- honestly much less than I expected for an emergency call with such a fast turnaround. Having water suddenly coming through your ceiling is incredibly stressful, and Tim made the whole situation feel manageable from the moment he arrived. Fast, knowledgeable, honest, affordable, and genuinely helpful. We will absolutely call him again for any future plumbing needs and would recommend him without hesitation!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

I called Water Heaters Only, Inc. yesterday and they were able to dispatch Steven Lopez to come by…read moreto assess my need for a new water heater the next morning. They do not charge for a free estimate unlike a lot of companies. Steven Lopez called to let me know he would arrive within 45 minutes of my earliest scheduled time. He was professional, straight forward, knowledgable and personable. He walked me through the steps that would take place to swap out my old water heater with a new one. He worked efficiently and timely. When he completed he went over everything he had done. I would highly recommend Steven Lopez and Water Heaters Only, Inc.

They don't work on anything older than 10 years. No bueno. Why if car repair people were the same…read moreway, "Oh, sorry, your car is older than 10 years, buy a new one". Yeah, no.

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

Ricky did a great job with our unique job. He replaced our old solar water heater with a new…read moreelectric water heater. He made helpful recommendations along the way and was quick to complete the install.

I had a shower handle break on a Saturday night and turned to Yelp for some quotes. Water Heater…read morePeter contacted me immediately and came out the next morning, which was a Sunday! Upon arrival he noticed that there was some water leaking behind my wall, which is terrifying information. Luckily he knew who to call and had someone come to inspect minutes later. Not only did he fix my plumbing but he put me in contact with other professionals to help get the job done quickly and professionally. I appreciated that he was able to help with the plumbing and the leak. I wouldn't have known what to do or who to call but luckily he did. All companies involved in this project were professional, and they all worked with my insurance company. I highly recommend this company for any of your plumbing needs.

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Danny was out to change my water filter. He was extremely friendly, personable, and answered all…read moreof my questions. He arrived on time and did a very thorough job. In addition to changing my water filter, he checked the water pressure and did some other water tests. As he was doing the tests, he explained to me everything he was doing. Also, this company is easy to get a hold of by phone, and the office staff is very friendly and helpful.

RJ provided stellar service while replacing a 1980's toilet. He called in advance, showed up when…read morehe said he would, examined bathroom to determine best toilet, picked it up from shop, returned to home when he said he would, wore booties on carpet, was great with dog and elderly family member. Oh - and did a fabulous, efficient, clean job replacing the toilet. Price fair. I highly recommend RJ for your job.

Unsafe feeling with technicians. DO NOT TRUST THEM IN YOUR HOME!!!!…read more We paid $400 for an RO faucet install. When the faucet didn't work, they said it was the RO system. We replaced the RO system on our own. Then the faucet didn't work and it was a faulty faucet all of the sudden. The technician Brian (their most senior tech and field supervisor) looked my wife in the eyes and told her it was her fault as she was holding our 4 month old baby. He talked to her so disrespectfully in my home that I had to ask him to leave. I admittedly yelled him out the door, but this was the most unsafe feeling repairs i have ever had with their techs in my house. He treated my wife like scum off the street. DO NOT TRUST THESE GUYS IN YOUR HOME!!!! Here is a perfect picture of the customer service you get with these guys.