Tasty and filling! Diona was our server and did a great job all around. Will definitely go back.

Such a great family friendly spot- and a bonus that it's right around the corner from where we live. They have great monthly specials and kids eat free on Tuesdays with the purchase of an adult entree. I love their burger with the peanut butter. Once seated you are served pop corn- what could be better?! read more

Unfortunately, this place doesn't seem like it's set up for success. The service was just okay, and the $8 (12 oz.) milkshake arrived completely melted. We waited 45 minutes for our food, and the appetizer came out with the meal instead of beforehand as requested. The mac and cheese was watery and lacked flavor. The burger was decent, but not good enough to justify passing several other great spots to eat here. read more

It was not the food- it was the Doordash order. We did not get two items from our Doordash order. Otherwise, the food was good. Had a burger, fries and our little one enjoyed the mac n cheese. read more

Roots Burger Bar - Burger & Fries - American Near Me - Carmel, Indiana

I received an email from Roots stating every night specials. Tonight was a $6.00 burger and $4.00 pint When we walked in, we were handed a bucket of popcorn and shown to our table. The popcorn was good. Like fresh popped without too much salt We were greeted within minutes by our server, George. Definitely an asset to the business. Our friend asked if was old enough to work there Without a second thought he explained that he has been working every job in the restaurant since he was 13. In Indiana you can serve food but not adult beverages. He explained that he had washed dishes, cooked, etc. Did anything he was asked to do He was efficient with our order and really added to our dining experience as we enjoyed teasing him and his response. I had to express proudness of him as I had also worked as a young person Our burgers were awesome. Cooked to perfection, bun was grilled to with the roots brand seared on top. Lettuce, tomato, onion, pickles and secret sauce. My husband asked what was in it and George replied that it would not be a secret if he told but he could serve it on the side The draft beer menu was about 20 different types and brand. I asked for a taste and was given a juice glass full. The beer was really cold. They had a list of about 12 different beers on tap. Bar atmosphere, lots of tv's and just a fun place Will we go back, you betcha. Will we ask for George as our waiter you betcha read more

See all

I was a huge fan of Scotty's Brewhouse (IYKYK), so have been anxiously waiting to try Roots for quite some time. The menu is HUGE. I'm a sucker for pimento cheese so anytime that's available I gravitate towards it. That said, I tried the 'Southern Pride' burger (two patties), which comes with pimento cheese, bacon, secret sauce, tomato jam, and a side of fries. The burger was delicious and the fries were crunchy. Quite messy and greasy, but definitely tasty. Overall, I'd definitely come back! read more

See all

Was in the area and met up with a friend here. Went into the restaurant and people were friendly but they were a lil awkward since they were looking like this was their first job. The workers at the counter seemed to be high schoolers who would have rather not been working (idk maybe it's just the gen z or younger vibe going on). Whoever took us to our table didn't give us enough menus. Beer list isn't readily available along with which specials which is annoying as a consumer. We ordered the tots and it had a tiny hair in it but we didn't mention anything to the server bc I didn't think it was the end of the world but eh gross. Sydney, our server, was nice. However, we never got any side plates, so we just ate out of the dish. read more

Roots Burger Bar - Pimento Tots - American Near Me - Carmel, Indiana

See all

I usually have a good experience but this one was really bad. We sat and waited for water for 20 minutes, it never came. We watched the server seat a party in front of us and then take their order before we decided to leave because we had not been greeted since getting our menus. Absolutely atrocious level of service. No stars if I could. read more

Roots was an unexpected treat. We got in easily on a busy Friday night. There were six of us including two kids. They have an awesome kids menu. Drinks games out quickly and I had a delicious vodka tonic. The servers are mostly young college students that are attentive. They are unusually well staffed. Our server was very friendly. The menu specializes in a version of smash burgers. There is a good selection of healthy options as well. The food took awhile to come out, but reasonable as they were busy. The kids were able to color with complementary supplies. I had the All American burger with a single patty. The burger had a great smoke flavor with lots of lettuce and sauce. The generous helping of fries was perfectly crispy. This was a delicious meal. My husband had to e tenderloin which he said was perfectly seasoned. The kids ate their grilled cheese and fruit but were most excited about the ice cream dessert that followed. The dining room is decorated with historic and current local photos of Carmel. There is a popular outdoor door patio, but we ate inside. The noise level was pretty loud inside with people excited by the weekend. There was high energy all around. The parking lot was actually tight, but we did find parking. I look forward to returning. Roots is a great family friendly neighborhood pub. read more

See all

Our visit to Roots this time was less than stellar. First we ordered dill chips, they were stellar. However, the rest wasn't. Steak tacos were on special. We ordered them and discovered the menu neglected to mention they were smothered in blue cheese and horseradish. The waiter neglected to mention it as well. We also ordered a fish sandwich and tots with tartar sauce. Tots tasted of salt and the tartar sauce was mostly mayo. Waiter exchanged the tacos for a jalapeño burger, which wasn't all that great. Normally the food and service has been top notch. This time it was lacking. I doubt we'll return. read more

Roots Burger Bar - Dill Chips - American Near Me - Carmel, Indiana

We went on Wednesday night, steak night and trivia night. You know when you enter and they only have one menu available you're in for a treat! My husband and one of our daughters had the steak special. How can you go wrong for $9.99? They both had a salad, steak and fries. They cleared their plates so it must have been good! My other daughter had a tenderloin sandwich and fries. I tried a bite and we agreed it was very salty, but still good. I had the monthly special of grilled cheese dippers with dill tomato soup. It was okay, but I wouldn't get it again. The soup was more like a marinara sauce to me. Overall we enjoyed ourselves even though we didn't participate in the trivia. Next time, I want dessert! read more

Stopped by for lunch with some pals, and loved this place! The food was fresh, the service was great. The only thing we didn't like was the Thanksgiving Burger & Mac and Cheese- the turkey patty is very gross tasting, and the Mac and cheese is just plain awful. Please consider changing that recipe because it's terrible. Restaurant was clean and had cute decor. Would definitely come back for anything except for the Mac and cheese. read more

See all

I had high expectations for this place after I heard it was owned by the same guy who owed Scotty's. Unfortunately, it wasn't as exciting as I'd hoped. The place is really cute, menu is great, but the garlic cheeseburger I got was not very exciting. It just didn't have too much to it, especially for a garlic cheeseburger. Service was good, but our waitress forgot things left and right and we had to keep asking for stuff. We had to ask for drink refills, the side of ranch we asked for upon ordering, then a second time since we both asked for it and she only brought mine. Might be back, but wouldn't be my first choice for a burger. read more

Roots Burger Bar - Garlic Cheeseburger - American Near Me - Carmel, Indiana

Still looking for the first experience we had here and it's still lacking. We chose to sit at the bar today. We watched the bartender leave popcorn pails out that past customers had eaten out and I felt bad because the new people just shoved their hands in. We both got the burger special, 1 with seasoned fries and 1 with onion rings. The onion rings were horrible, I don't know if the oil is bad but they had a burnt flavor and I couldn't eat them. My husband said to send them back but I was done by then. The burgers were good which is what saved the night for us. read more

Roots Burger Bar - Burger with seasoned fries - American Near Me - Carmel, Indiana

See all

My friend and I drove an hour from Lafayette to try Roots. I was looking forward to the PB and J with onion rings. After we ordered the waitress came back to say they were out of onion rings. I generally don't like fries or tater tots but tried the fries and was so disappointed. The burger itself was really good but the bacon was slightly chewy. My friend got a side of the tomato and cucumber salad and said it had no flavor. Because the burger itself was so good I would give it another chance if they had onion rings. read more

Roots Burger Bar - PB and PB & J - American Near Me - Carmel, Indiana

Service was good and they even had a "lent" menu. Unfortunately the fish and chips were disappointing to say the least. It was over breaded and under cooked. I returned mine for a salad which was just ok. My advice is get a burger. It's a burger joint. Burgers are usually good. read more

Chilly Mac was under cooked macaroni a slight amount of I assume was chilly Dark soupy liquid with some beens. Asked for onions and cheese. There was very little of each. Left most of it, paid and left. read more

Went with family on our way to see Disney on Ice. 4 adults and 2 children.The whole crew was great with the kids and adults. We y them we were on a tight schedule,and they really stepped the service up! We all had burgers, except kids, and they were all delicious. Kids had chicken fingers and fries, and clEaned their plates.one had the just ducky drink and the other had the shark tank They were VEry cute with a little rubberduck a nd shark . Its a typical neighborhood restaurant thats very family oriented. **We went to Roots again, same family members. Again great service. We were worried because no one came to our table for at least five minutes, so I stopped a server and asked for a server. She was the server and had been called in to work after already working a day shift. She was so apologetic and sweet as she could be. One again we were in a hurry for an event downtown Indy. I don't know how she did it, but she must have used her magic, because our food came out very fast. And it was a Saturday evening. Food is always good, kids love it and service is phenomenal. We will always count on Roots, so should you! read more

We've been coming to Roots frequently and I've never been so disappointed. I was excited to return for the annual Tenderloin Tuesday but they've changed the recipe and the batter was so full of black pepper that the tenderloin looked black and I didn't even get the $2 discount for my inedible food Our waitress was clearly flustered, I didn't want to bother her again after making her fix the bill when she charged us for a margarita that they were out of. Other disappointments were the hour long wait for food, a side of fruit that was swimming in juice, and lemonade so watered down we had to ask for a replacement drink. She charged us for that too. read more

See all

Great food. Great selection. Great service. Kirsten is a great server that really helped make the night phenomenal. Will be back. 10/10 read more

I went to Roots Burger Bar solely because I had read that the former owner of Scotty's owned this. I gave too much credit to that old memory. I entered the business and asked for a table. They asked if a high top table was OK. I told her that I would prefer a normal table (due to a back problem that I have). She replied, "we really only have high top tables left." OK, whatever. Why bother asking my preference if you're not going to give me what I ask for? I was seated at a high top table, then looked immediately to my left and saw two normal tables right next to me. WTH??? I saw that they had a $.90 wings special today. I always loved the huge wings that they sold at Scotty's Brewhouse, so I ordered a couple of those to go with my PB&J burger. I was asked if I wanted my wings before my burger came out, or with the burger. I opted to get them before. A few minutes later, my burger showed up. No wings. I had to ask for the wings to be brought out. Whoever put my burger together had the motor skills of a one-year-old. The patties, cheese, and bacon were all askew. They were nowhere close to being stacked on the bun. I basically had to re-assemble my sandwich. The bottom bun was so soggy that it immediately started to fall apart. The grape jelly was all on one side of the burger, and the tiny blob of peanut butter was on the opposite side. You would think they might've put those together... The seasoned fries were OK. I tried some of their fry sauce, because they seem to make a big deal of it here. It just tastes like a really watered-down honey mustard. When the wings showed up, I almost laughed out loud. They are no bigger than what you get at Buffalo Wild Wings. I really thought they would be the large ones that they used to sell at Scotty's, but I was wrong again. Their iced tea was almost clear. It was the weakest tea I've had in a long time. The restaurant was so loud that I couldn't hear my waitress talking to me. The noise level was ridiculous. Overall, the food was average at best. Presentation was terrible. The price wasn't too bad. My waitress was really nice, and she was probably the high point of the whole dining experience (thanks, Anjana). I don't mind giving places a second chance, but it's probably going to be a while before I try to come back here. Everything about it was underwhelming. read more

DIONA was amazing! She made sure to get us full, had great food and a sprinkle of laughter! We will be , you Rock read more

Always great food. Had Miss D for our most recent visit and she was a fantastic server!

We had to ask to be waited on for service. The waitress was very nice. The food came so quick for burgers and tots, didn't seem like quality food. read more

Diona gave our work bunch EXCELLENT service during our lunch break! Elevated our experience!

The burgers are unique and well prepared. Friendly staff and good beer selection. Great spot to meet someone for lunch during the week. read more

Roots Burger Bar - American Near Me - Carmel, Indiana

DIONA our server was AMAZING! Great Service & Delicious Food! We Will Definitely Be Back! Thank You Diona for serving us with a smile & going above & beyond! We Highly Recommend ROOTS BURGER BAR & Ask For Diona to be your server! read more

Dropped in on a Friday evening, started with the loaded tater skins, VERY GOOD! Bride had the ChiliMac, I had the chopped Italian beef. Super tasty & a bit spicier than I expected, but not too much so. Service was fast & friendly & there was a variety of sports on the tvs, but not too loud! read more

This past Thursday, my husband and I walked over to Roots for dinner. We genuinely enjoy supporting locally owned businesses and value having good, walkable restaurants in our neighborhood. Unfortunately, our experience this evening fell short of expectations. We've dined at Roots a handful of times, usually for dinner, and our experiences have generally been fine, if unremarkable. This visit, however, led us to decide we won't be returning for the time being. It became clear that the restaurant is experiencing challenges with operational planning and staffing. Our server was kind and professional throughout the evening and repeatedly apologized to us and nearby tables for delays caused by a short-staffed kitchen. We waited about 30 minutes for our food, which might have been manageable on its own, but what followed made the experience disappointing. I ordered a bowl of chili that arrived lukewarm. I let our server know, and she brought out another bowl, or possibly reheated the same one, but it was still lukewarm. At that point, I chose not to eat it. My husband kindly shared half of his burger with me. While appreciated, the burger itself looked hastily assembled, which reinforced the sense that the kitchen was overwhelmed. Our server was transparent and expressed concern that the kitchen was sending out food that was not fully prepared. As we finished, we noticed multiple nearby tables still waiting for their meals, and as we left, several groups were waiting outside to be seated. I felt for both the staff and the guests, as it seemed like a difficult night for everyone involved. I'm sharing this not to criticize, but out of concern. Roots has the potential to be a strong neighborhood restaurant, and I hope the owner takes time to review staffing, kitchen workflow, and overall operations so both staff and diners can have a better experience. For now, we will be taking a break from dining here, but we genuinely hope to see improvements in the future. read more

Good place to meet up with friends Slow slow service. Particularly turnaround time for food Breaded fish was mushy Empty glasses sat on the bar, unbused, the entire time I was there Bartender was attentive but not overly friendly read more

My wife decided on this restaurant for her birthday dinner. It looked promising due to being kid-friendly, along with a great menu. The kids drinks were great, fun flavors and little toys on top. That was the only good part of this meal, and earned the second star. The service was a nightmare. After ordering, we got our drinks, and refills were never even considered or offered after that. The waitress was nowhere to be found. My wife had to flag her down just to ask for a refill after about 45 minutes, and asked for more popcorn which never showed up. No apologies from the staff, other than "The kitchen is slammed, we are waiting on one thing." then another 20 minutes of absolutely nothing. Over an hour wait for food, which was then cold, other than some mini corn dogs for one of the kids. I guess that's what takes an hour to make while the rest sits cold? The food was probably good when it was fresh, maybe? Who knows, we didn't get that chance. Several other tables were upset and asked for a manager. We overheard that they were told there were no managers on site. Seems convenient, but would explain why everything was run so poorly. The kids meals were supposed to come with ice cream, no mention of that all by the waitress. Luckily we hadn't told the kids, we didn't even want to know how long that would take to be delivered. We decided to cut our losses and leave without even asking about it. This trip was a very bad way to end a special day. We were very disappointed. read more

Very cold service and wanted us to leave before halftime. Shut off the lights and everything. Clearly the staff does not like working there. read more

We've been coming to Roots for years and it's still consistently good. My kids love the popcorn you get in the beginning while we wait for food. The kids menu is huge...it offers so much. I love the All American burger and you have to ask for the yellow sauce for your fries! My husband got the PB&J burger and said "don't knock it til you try it!" We love this place! read more

Roots Burger Bar - Kids drinks...so cute! - American Near Me - Carmel, Indiana

See all

Exceptional taco salad, fun atmosphere, and our server Amanda was fantastic! Highly recommended

Thinnest buns of all time. ONE pickle on my burger. Two skinny pieces of bacon on my burger, which weren't even under the bun. But the bun was very small, to be fair. No noise dampening anywhere. The server was very kind. read more

Roots Burger Bar - Chicken Bacon Ranch - American Near Me - Carmel, Indiana

Great service and delicious food! Diona was the best server. Thank you for a wonderful meal.

Roots is a decent neighborhood spot for a weeknight meal. We love the tator tots and their salads are good. Burgers are prepared with just about every topping you can think of. read more

The food is fresh. service for lunch was informative and super friendly- thanks to Diona. The smash burgers are yummy and we loved the double baked potatoes. read more

Great burgers! I really don't know what else to say for someplace that says "burgerbar". There was a bar and there were great burgers. Tables are given complimentary popcorn to tied them over while they wait for burgers. The burgers we had were all well prepared, delicious, and had the unique R branding on the bun that added a little fun without compromising flavor. It was a little noisy and busy. So if you're looking for someplace quiet for a date night or something, this might not be it. But if you're in the area and want a burger. I think this is a great choice! read more

Roots Burger Bar - Impossible burger and tots - American Near Me - Carmel, Indiana

See all

So, I guess this is yet another Carmel restaurant where the food is great, but the service and ambiance are really bad. Food: My Fuego burger was outstanding. These are smash-style burgers, and mine was very delicious. Service: We were greeted (if you can call it that) by a woman who was clearly inconvenienced by our presence. She barely said a word as she grabbed two menus and headed into the seating area. I guess we're supposed to follow her (?). Everyone else got a bucket of popcorn to snack on, but not us. Our server disappeared multiple times, and our drinks ran dry. The restaurant was only 1/3rd full, so it's not like they were busy. Ambiance: it was loud and freezing cold. We turned the heat on when we got back to the car, even though it was 72 degrees outside. The burger market around here is competitive; you have to nail all three aspects, not just the food. For those reasons, I'm out. read more

Roots Burger Bar - Chili - American Near Me - Carmel, Indiana

See all