I would give this restaurant less than a one if possible! Worst service I have experienced in a while. Server did not offer refills on drinks, or check back about food etc. Some of our order was given to another table so we had have the food remade! The tacos were inedible, we sent them back but was not given credit on the bill. The chicken sa!ad sandwich appeared to have been thrown on the p!ate overall the food was disappointing. Will not return to this restaurant! read more

First time here. Food was great. Diona took care of and she was super attentive! we will be back!

Ordered takeout and waited 15 minutes before even seeing an employee and finally when I got my order it was a mess and the beef was over cooked. I ordered a vanilla milkshake which was only half way full and when I realized this I was already at home. read more

On par with Wendy's maybe. I live around the corner less than a mile away and my burger was so cold I thought maybe it had been in the refrigerator. Honestly I think the meat might've had some taste too but it was hard to tell over the chill. As you can see from the card on top, it's rather small too. The fruit cup was half filled with liquid; appears to include canned fruit. Most of it was nearly tasteless. I counted around eight employees but the young people at the counter seem disorganized and uncertain how to do their job. Manager needs to get on top of training. read more

Roots Burger Bar - American Near Me - Carmel, Indiana

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Roots is our FAVORITE easy go to stop for our family. The food is tasty and fast to get to you especially when you have little kiddos. The staff is always warm and welcoming. Happy Birthday to DIona! we had her today and she was pure joy! read more

Diona was great! She gave great service in a timely manner with a smile! We would definitely come back!

Melissa is awesome, no cap! Great food and service! Buffett was really good and great atmosphere for the Colts game

Diona was so amazing! she was such a delight and good energy. We will be back to see her!!! my 7 year old daughter also loved her!!

Melissa was great! Always enjoy her service and food from Roots! Food was fast and great and atmosphere was awesome

Perfectly average place. Let's start with the pros: You get a bucket of popcorn when you're seated to enjoy while you wait to order (albeit was pretty cold/stale). They serve coke products. A lot of the burgers were the same as from Scotty's if you're looking for some nostalgia. The buffalo chicken dip was exactly like I remembered it, very good. We all ordered tots with our burgers and you get very generous portions. There were plenty of TVs showing different sports. On the other hand, the burgers were 'meh'. I got the steak burger and really liked the components (blue cheese, mushrooms, A1, etc.) but the burger patty itself was super well done and dry. My husband and dad realized several bites in that their burgers had been switched and served to each other. Not a huge problem because neither one liked their burger. Everything we ordered was a little cold, and the music was SO loud. Can't see myself returning here for burgers, but they had a pretty big menu with other offerings. read more

So stopped in for burger week. It's a cute space if you want to dine in. They have a bar and some limited outdoor seating. Wait staff was kind and responsive. Ok. So tried the Wise All American burger. Well it was just okay. It wasn't a true smash burger and lacked seasoning. The tater tots were good though. I also ordered a purple haze, which is an adult frozen beverage. The drink was pretty good. read more

Roots Burger Bar - Wise's All American Original Burger - American Near Me - Carmel, Indiana

We love Roots! The food is very good. Diona & Anj are awesome! Excellent specials, especially for kiddos.

Loved this place! Casual vibe but great food. Long lines in the evenings/weekends, so I recommend visiting for lunch instead. We each had burgers that were superb and a good size. It was a delight to be served popcorn before our meal! Each table receives a bucket of it, just like other restaurants do with chips or rolls. The staff were pleasant and quick to take our orders and refill drinks. I'd visit again! read more

I've drive past roots many times but never stopped in. That was my loss. For a tiny interior they have a pretty big menu. Amy which way you want a burger or chicken on a bun they got it. I had the Nashville hot chicken and steak fries. The fries were amazing. Their seasoning is on point. The chicken was also delish. I could have used it being hotter but I know that's not appealing to everyone. I'll be back again for sure. read more

I had Buffalo chicken wraps and they were out of sight. Can't wait until go back again. My server Sydnee greeted me and family and was a gracious host the whole visit. We will definitely return for the service and the food!! Surroundings were nice I liked the aesthetic read more

Our family loves this place! Free popcorn, great service, and kids eat free on Sundays and Tuesdays.

Amanda was our waitress and provided excellent service. My hamburger / fries were great. Guessing they use fresh beef!

Amanda was amazing! Friendly and fast service! The food was delicious and Amanda gave service with a smile! We will be back!

Ebony was an absolute rockstar -- part waitress, part mind-reader, all legend. The burger was so good I almost stood up and clapped. Fries were perfectly crispy, and the drinks were ice-cold. 10/10 would trade my lawn mower for another round! read more

Ebony was great. Roots is always a favorite for us, the staff is always so nice and they have a ton of family friendly events. Our kids love it! read more

Great service and value. The burgerbwas well prepared. Ebony did a great job. She was attentive and personable.

Roots was an amazing experience! Got to go there for the Wednesday steak night and make sure to ask for Sydnee to be your server! She was excellent!! read more

Ebony was a fantastic server! We love coming to Roots and enjoyed having an attentive server that was also super sweet!

Great food and food came out quickly. Ebony did a great job as our waitress. Will be back soon!

We've ordered carry-out from here on multiple occasions. Three times, the order has been wrong. That happens. But the more significant issue is the callous attitude of the staff. After driving back to pick up the missing food, I was treated as if I were the problem. No apology, no remorse, very much a "sucks to be you attitude". I won't be back. The food is just, meh. Ok. The last time it happened I responded to their email and the owner, Scotty, replied back that'd he appreciated the feedback and would work to be better. I guess Scotty has better things to do because nothing has changed. So many better places to go. read more

We came here to ask for wings for two people but only one dish but instead she charged us for two and she didn't give us a refund and she started to yell read more

Roots Burger Bar - American Near Me - Carmel, Indiana

Roots is owned by the same Scott that owned Scotty's brew house. This place has been on my list for a while and finally got to check it out on a Sunday, they had free kids meals with the purchase of an adult entree and wings on special, you can get them in all kinds of flavors I did the sriracha honey and mild, both were really good! They have frozen rosé in their machines which I've never seen anywhere else, worth checking out if you like rosé. They have a great selection of rotating beers and pitchers of margaritas. They have a very kid friendly I'm environment which I appreciated a lot! They have popcorn, coloring and activity pages with a decent selection for kids menu items. Their menu has a lot of things I'd like to go back to try and each month they have cocktails of the month. They currently have a special lent menu with a lot of unique items. Check out their daily specials!!! They're all very enticing! read more

Roots Burger Bar - Bone In Wings - American Near Me - Carmel, Indiana

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Came here with friends for a late night meal! We were surprised how crowded this place was on a weekday night at 9pm. Even being crowded, we were seated quickly! Our server came right over and we were able to order right away! We were impressed how quickly our food came especially having ordered for 4 adults and 2 kids. I had the Truth Burger and it was delicious! It had lettuce, tomato, fried onions, pickles, ranch and cheese! The ranch had great flavor and the fried onions add a nice crunch! Their signature sauce is very good...it's very reminiscent of honey mustard! The kids meal are nice portions for a reasonable price as well! The vibe is that of a bar but still family friendly! A nice touch is they offer complimentary popcorn! We noticed they offer specials every day of the week...excited to try some of those on our next visit! read more

Let me just start by saying Diona made our experience incredible. She is phenomenal! The food was delicious. It was our first time here and we most definitely will be back. We ordered the bacon burgers and they came out fresh and amazing. (: read more

I got the Ruben burger(I am a huge fan of corned beef and sauerkraut). The bites that I got with sauerkraut were fantastic, unfortunately (and please know this is a personal opinion) there was not enough for me to get it in every bite. Personally I would take the lettuce off(it diluted the flavor) and I would add twice as much kraut. That said the experience was fantastic, our server "Diona" was great and the other food, 2 chicken dishes, side salad and fruit bowl, were just right. We will be back.... read more

Had a great lunch here! One of the best burgers we have ever had. Had the frose flight and were amazing! The only sad part is we are from out of town and they don't have a location near me. 10/10 would recommend read more

Roots Burger Bar - Truth burger - American Near Me - Carmel, Indiana

Food was amazing! Diona was our server and was awesome! We loved everything about the atmosphere and will definitely come back! Our waitress Diona made the experience fantastic! read more

Upon entering we got a bucket of popcorn to eat as we waited on our food! Our waitress was helpful and attentive, never letting my husbands Iced Tea go empty and even giving us a to go cup when we left. I got the Southern Pride Burger, with a yummy pimento cheese & a tomato jam, on a Gluten Free Bun with fresh fruit. So yummy! My husband got The Rueben Burger with fries and fry sauce. The burgers are smash burgers and you can get one to three patties. Currently there is also a special Menu for Lent. Paper towels are on the table. Lots of tv's to watch the games, which I think is why the noise level rose as we left as it looked like some people were showing up to watch something on the screen. I unfortunately forgot to photo our food as I was hungry and just excited to eat... Noise level got louder as we finished up our food, so we were glad we'd finished because we couldn't hear each other any longer. The restrooms are one person and weren't very clean unfortunately. One wall inside had a different feature of a chalkboard wall with sidewalk chalk.. read more

Roots Burger Bar - Popcorn brought to table to snack on while waiting for food! - American Near Me - Carmel, Indiana

Great food and service! Thank you Diona for taking such wonderful care of us. We love Roots! So excited for the addition in seating! We will be back to watch the WNBA game this weekend. Greatest place for food family and fun ! read more

Last visit my burger was dry (overcooked) fries were not fresh. It wasn't like I expect from earlier visits

Roots serves good food, cold beer and great cocktails. The service staff seems more like friends than employees. This place is the closest thing to Cheers than any other bar I have been to. The is a large following of regulars who frequent Roots throughout the day and add to the charm of this locally owned and operated gathering place. read more

My daughter and I thoroughly enjoyed this place. Our server Diona was absolutely amazing and we will definitely be back! The food and drinks are second to none!!! read more

Diona did an amazing job she was attentive to our table, great to ask questions to, and extremely sweet. The food was amazing as always. and the atmosphere was relaxing but also an amazing place to watch the game! read more

Good evening Scott. Long time patron of you last venture and many of its locations. First and second time visiting a Roots Burger Bar. I was in this location for its first Monday open last week for lunch and came in tonight the 2nd Monday for dinner. I have never been one to pull punches when it comes to reviews so I'll give my honest feedback. Let's start with hours. It is great to see this location open on Mondays now for the wing special. That being said, Yelp still lists it as closed, I sent an update request to them. As I mentioned I came in last week for lunch and was seated rapidly and served with the same expedience. This can be said for tonight as well. A friendly greeting and seated within one minute due to no wait, and given that fresh popcorn to start the meal off with was a nice touch. But the first time we tried coming in was a Friday evening around 7pm. I bet you can guess, we didn't stick around with a crowd packed in and a wait outside the door. This is a good thing for you and hopefully you can keep the doors open having a smaller square footage than some of the massive buildings of years ago, but as soon as a neighboring business moves or closes, we gotta take a wall down to expand, lol. The servers I have had were both friendly, quick with suggestions and refills and attentive. When I find a place I like to frequent I typically find a usual for my server and ask for them by name. I'm hoping this becomes true for Roots as well. I still talk to our Southport previous business waitress. Hannah was the best, knew our drink order and food orders typically. You have some good servers and staff. This brings us to the food. Each visit we did the wing special. The first visit was boneless wings for me with sauce on the side and boneless with sauce on them for the wife as well as a side of onion rings. The boneless were about the same quality as B-dubs but overcooked a bit. Need to bring in hand dipped fresh not frozen to really make these great. The saucing skills as mentioned by someone in a previous review was lacking quite a bit. Thankfully as the server was placing it to the table, he saw how little sauce was on my wife's wings and brought her more sauce right away. The onion rings could be better as well, perhaps fresh hand battered would do wonders, but ok for bar food. Tonight I chose to go the bone-in route, sauce on the side. The wings were cooked perfectly and having BOGO was nice especially with how wing prices had been lately. These are not the type of wings I enjoy though. I prefer a battered wing like the old place used to have. So much better in my opinion. But again this is an opinion, I'm sure many prefer the quick fried like this in some good sauce just not me. They were good quality just not my taste so no fault to the food. It would be great to see a few more sauces come to town, perhaps a Garlic Parmesan and a Sriracha Honey would be wonderful additions. Tonight I chose the tots, which were cooked perfectly came out hot and tasty. I will be back to enjoy this establishment more, perhaps for taco night or hot dog night. I hope to enjoy a burger next time. I sure miss a certain peanut butter jalapeño burger. read more

Roots Burger Bar - Delightful popcorn to much on while you wait for your meal. - American Near Me - Carmel, Indiana

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Good food and service. Will definitely come back. This will be our Wednesday lunch spot.