We needed a small storage unit while moving into our new home, the unit was exactly what we needed,…read morethe customer service was just perfect and the whole process seamless, I highly suggest Safeguard staorage if you find youeself needing a storage unit

From the owner: Family owned and operated. Clean facilty and super friendly staff!read more

Great storage unit company, when me and my husband needed a unit and couldn't find one with the…read moresize we wanted that didn't have an outrageous cost we found this place and it was perfect for our needs and the prices are very reasonable. also the people that work there are very nice and when we lost our set of keys they were able to cut the lock off for us for just $10 so we didn't need to buy our own lock cutters. We really appreciate them.

From the owner: We have various storage units available including enclosed RV parking. Please ask about our move-in…read morespecials.

Wow, first time using this business...but it won't be the last...this company is awesome! I only…read moreordered up a yard of decorative rock but I was treated like I a frequent, large order customer. Everyone was happy to answer questions and delivery occurred, as promised, early the next day. Prices were good and delivery was reasonable. Absolutely fantastic customer service! Highly recommend Roots...I know I'll be back the next time I'm in need of decorative rock or bark.

Great service! Easy service! Great product! This is our third trip! Very quality product!read more

We are retired seniors and this is our 6th home move. It is not our first rodeo in selling a home…read moreand moving. Originally as we were moving out of state, we tried one of the national moving companies which we will never do again. As everything is only done over the phone. They wanted half of the quote money up front, did not even have half of our belongings listed and the CU (cubic units) was short, about 1,000 cu. Plus, other issues we will not mention. We felt they lacked proper communication and dealings were not professional from our standpoint. My husband contacted "VALLEY CUSTOM MOVERS" from Nampa, ID and we cannot say enough great things about them. Corey is one of the owners. came to our home and physically walked through and listed everything with us. He listened, answered all our questions and always personally returned all our calls after were gave him the job. Yes, their quote was right on, matched everything we wanted moved and the quote was a very great price for what we needed. His crew did complete packing, loading and storing all belongings in their warehouse until we have a new home out of state. On our job we had 1 owner & 5 crew members and each one of them were very efficient in what they were doing. They each knew what needed to be done. The packing of our home (1,900+ sq ft) home was completed in about 5 hours. The next day it only took them about 2 hours + to load 2 trucks and take our belongings to their warehouse. My husband was thrilled with their professionalism, quality of work and how they each asked questions. To be sure that what was being moved would go into the trucks and items that needed to be left. They are like a one shop move with the same crew packing, loading, storing and delivering our belongings to our new home and setting up all our furniture. They all get an A+ rating from us from Tara in the office to Corey and the other owners and all their crew.

If you moving to Idaho from CA read this. We received several quotes. Most were large…read moreVan lines that take multiple moves to fill a truck. Some even charge for shuttle service between where the storage is set to the final move destination. Valley moving brought two trucks from ID to CA. It was only our move. The guys communicated well. Our move had two moves one from the storage unit and then to our apartment. The move was extremely smooth. Not a single issue and nothing was broken. The crew was amazing. Josh and Corey the owners were also great to work with. 5 stars across the board

Uses a answering service which they are great. However could not answer my question. Left 2…read moremessages with them to get a call back. Never called so went somewhere else.

Star Storage is great. It is clean and well organized. The people who run it are helpful and…read morefriendly. It is a great place to store your stuff or RV.

Horrible. They bait and switch. After 3 months expect a nasty letter and a massive increase in…read morerate. This should be on the attorney generals radar as a SCAM. Going to report them.

Nice, clean and easy access. Very disappointed that after a couple of months I've received a…read morenotice that my rent is doubling. I figured the initial rate was a "teaser" rate but I never would have thought they'd double it. My unit is one of the smallest and is not climate controlled. Keep this in mind when renting from this place. The rate will go up sooner than you think.

Amazing customer experience. Had an emergency need and they had their staff jump in and help right…read moreaway! I won't look anywhere else for quality storage and great customer service.

The couple who owns this place are the nicest ever!! I've never had any problems here and have had…read moretwo units here and won't be going anywhere anytime soon!

This might be a long story, skip to the end for the abridged version…read more.. My significant other had a storage unit from this facility prior to Stor-It took ownership. He was called up for a deployment with short notice so he packed up his belongings and answered the call. Unfortunately, he was injured (physically and emotionally) during his tour. He returned to Michigan to recover. Every month, for over 20 YEARS, he would call the facility, speak to a nice lady for upwards of 20 minutes about her day and pay his bill. Sadly, she informed him of her retirement and the change of ownership. This is when everything went downhill. He decided it was time to make the trip back to Idaho to finally close out the out-of-sight, out-of-mind bit from his past. We flew from Michigan, rented a massive UHaul, and arrived to the facility. We were met by two individuals who, upon first greeting, were wildly unhelpful. We informed them that he was unable to track down the unit's keys after all of these years (and not to mention a recent house fire) so we would need bolt cutters. Their response: "Due to liability, it is against our policy to permit bolt cutters on the premises. We have 'a guy' who can cut the lock but he may be able to get to it later tonight." I offered an alternative solution. Aside from being a veteran, I am firefighter. I am not opposed to asking a local department for a favor with their assistance in gaining access. They were quick to say that was also not permitted. When we went back to his unit, it was discovered that his lock had previously been removed and a different style lock had been placed. Without an explanation, one of the individuals took a master key and unlocked the unit. I was enraged. He was never informed that his unit had the lock removed nor replaced by the new company's lock. After a full day of emptying the unit, we had a single box of trash (mostly sweat rags and Gatorade bottles) that needed to be discarded. We checked in with the office to inform them that he had completed the task and asked where they moved the dumpsters, since they were no longer up front. The individuals again were unhelpful, saying there were no longer dumpsters on site and it was his responsibility to remove all waste. They offered a solution for my SO to drive the 20-ft UHaul across a 4 lane road into a private apartment complex to dump the trash into their dumpsters. Again, I was enraged. He had this unit longer than one of these individuals were alive. It was clear that this was the most authority and power these two people had managed thus far in their lives. When two veterans travel across the nation to empty a storage unit that has been in good standings for over 20 YEARS, possibly, maybe, consider some customer service, instead of the scripted response of "No, that's our policy. We could lose our jobs." Abridged Version: This company, without informing the customer, replaced his lock with their own, then had piss-poor customer service from start to finish. Not only will we never use Stor-It Self Storage again, but we have vowed to stay clear of Idaho in its entirety. The experience had that much of an impact.

From the owner: Stor-It Self Storage at 2412 East Chicago Street, in Caldwell, is Idaho's most reliable…read moreself-storage facility with a reputation for excellence. Our facility is well-managed and equipped with security features, including access gates, surveillance cameras, and ample lighting. Stop by today and rent storage online with us right away.

Great facility. Very clean, the manager is always on top of security and helping with whatever you…read moreneed. They always seem to be updating the premises, no leaks or issues of any kind during my 2.5 year stay.

From the owner: Easy Access Storage is a self-storage facility located 3 miles outside of Middleton on Hwy 44 right…read moreoff the Middleton exit! We are a competitive facility with great prices and an exceptional Management team! Please stop by and let us assist you. Gate hours of operation are Monday thru Sunday 6am to 10pm.

Good price. Clean facility. Friendly owner. Been there 3 months. No issues. They had an online…read morespecial. Pay 2 mo get 3rd free. Easy to get our trailer in and out in order to unload/load multiple times into our unit. Not super busy so you're not having to maneuver around people.

Worst experience with a storage facility ever. Valuables were stolen and even thought I had…read moreinsurance thru storage facility they did not have enough evidence according to them to replace stolen items. A few weeks later storage next to mine was stolen from as well. Owner was not helpful at all.