We have been craving Rosati's for several months now, and decided that it was finally worth the drive from Cathedral city to La Quinta to pick it up. I ordered the food at 4 o'clock, and we got there at about 4:40 and was told it was going to be at least 10 more minutes . When I called to order, they told me they didn't have the calamari anymore, they didn't have the sampler appetizers anymore, they didn't have ribs anymore, didn't have a chocolate cake anymore, they didn't have onion rings anymore, so I had to revamp my order on the fly , because on top of pizza, I wanted to have a bunch of appetizers, since their onion rings were so good last time, and we were having company for dinner. The pizza was not a Chicago style deep dish pizza, looked like they just folded up the edges of the crust and filled with mostly tomato sauce that tasted like it was from a can . I got meatball mushroom and pepperoni, and there was hardly any meat on the pizza at all. The crust was soggy and tasty raw, and it was way too salty. Now I'm gonna tell you about the service. They had me sign my receipt, I set the pen and the receipt on the counter, and they left it sitting there while three other people came in to pick up their orders and place orders. I kept waiting for someone to accidentally pick up the receipt that I had signed . I heard the girl taking orders on the phone and every so often she had to ask the Asian lady, who I'm assuming was the manager or owner, what the limits were for delivery, what the minimum was for credit cards, etc. They made me pay with a credit card over the phone when I ordered. I saw a woman walk in and pick up a pizza and paid for it in cash and was pissed off because they made me pay for it over the phone. People went to the counter asking for ice, I guess because the soda machine didn't have a working icemaker in it. We kept hearing gurgling noises coming from the soda machine, I don't think I would honestly drink anything that came out of that machine because it sounded like it was broken. Then the owner/manager, as I was taking my food away from the counter, told me that since I picked up an old menu I should come back next week and pick up a new menu . I smiled at her and said "Oh, okay, thank you". She said, "Because I noticed you're taking one of the old ones", like she didn't want me to take it . But I took it anyway, just for fun, and there were a lot of things that were crossed off on the menu with a sharpie. Real classy. The only dessert they had was cannoli, and I was so exhausted from stressing out as to whether or not I had ordered enough food, I forgot to even order the cannoli. I'm glad I didn't. Not friendly, not knowledgeable, not tasty, not good. We will just move up the Chicago trip on the bucket list... So disappointed! read more