I've been going to Dr. Surh's office for maybe about 2 - 3 years now and he's helped me address all…read moremy dental issues, including squeezing me in for some emergency problems I had. I've NEVER had any any issue with anything or anyone at the office - all the staff is very kind and knowledgeable. Surh is former Navy, which I have a soft spot for as I have military family. In his waiting room, he has a photo of the ship he was assigned to, which I thought was a nice touch. He is obviously proud of his time in the military, which I appreciate greatly. The office is VERY clean, well kept, and there is water, coffee, tea, and other refreshments available in the wait room. Theres also a 2 TVs and a playstation, presumably for kids who might have to wait while parents or siblings are being seen. During the procedures, your room has 2 TVs mounted for distractions, including one overhead with subtitles always on (Lol, small details) for some additional distraction - normally tuned to HGTV, but the staff is always attentive and willing to change the channel if you prefer. Overall, I cannot recommend Dr. Surh enough. I've sent anyone who needs dental work to him and they all say the same - excellent service. Now the only downside: I have is that this man is the only DDS on site, so to see him, you may have to wait to see him. I promise you though, its worth the wait.

Made an appointment, left a message to reschedule, they call me back during work for me to…read morereconfirm I need to reschedule. I call back a week later to reschedule and they give me a hoop to jump through and say I need to visit a doctor first or get x rays sent over from a dentist I am established with. This was after ignoring my call all day. I chose to go elsewhere instead of deal with their behavior further. Seeing a dentist tomorrow that isn't upset about rescheduling.

Great care, teeth cleaning, super dentist & office personnel…read more Thanks to all of you!!

Wonderful kind staff from front to back! They did a wonderful job with a root canal that I was…read morehorrified to get. The team was thoughtful and understanding and listened to my fears concerns. They helped put me at ease and made me comfortable the day of my appointment and the day I returned for my new tooth. I was recommended by a bunch of teachers here in Chico and knew that they would not steer me wrong! I came in with a very bad tooth pain that lit up my entire jaw, it was so bad I didn't even know which tooth was causing it. I went to Ampla as an emergency patient and they told me to buckle up for a 6 week approval from my insurance. When I contact Chico Dental and told them what was going on and I wasn't an established patient (but was interested in becoming one) they got me in the same week and got my work done a couple days later. Thank you!!! Again I'm so grateful and want to say thank you for getting me in and taken care of under the circumstance. Because of the amazing staff I'm am now feeling confident to have them take care of some other issues I've been putting off for years!

The Best Dentist!! I love it here, everyone is so kind- their team is dynamic & their work is top…read moretier!! You will get the best dental care. They take really good care of you & your teeth. Good parking, lots of natural light & windows & the gorgeous, sparkling clean aesthetic of their office space is a plus too!

I'm so happy! I got an appointment with Dr John BEFORE Christmas! The front desk staff really work…read morehard to find an opening for you....even though I'm willing to wait to get into the BEST DENTIST in Chico!!!

As a MediCal patient I am thankful that I am even afforded dental care. I am a patient of Dr Kim at…read morethe Skyway clinic in Paradise but she doesn't do crowns so I was given a list of four Chico offices to contact for a crown. Three declined me due to being a MediCal recipient. Dr Tatla took my insurance. Dental staff are all very friendly, Dr Tatla not so much. As I waited for my prep for the crown he walked in picked up the silver syringe and tried to put it in my mouth without any numbing prep which scared me and I grabbed the chair and held on as he made me open wide and almost painlessly did a nerve block with just a couple of injections. I told him loudly he scared me but it didn't really hurt. It was very scary because no one ever gave me Novocain like that standing over me as I sat upright not already numb. Anyway it wasn't fun but I do appreciate his accepting me and my crown is beautiful and a perfect match. I don't think I would have gone had I read the reviews first so I'm glad I didn't and it's over. Skyway dental is awesome in case anyone is looking for a MediCal dentist who doesn't do crowns.

I seriously doubt they have office help. Been waiting since middle of Feb to get crowns on teeth he…read moredid root canals on. Left many messages no replies. The root canals left my teeth jagged tearing into my mouth. On Medicare he's the only choice in Chico.

When I moved from the Bay Area to Chico, I was just looking for a solid, reliable dentist since I…read morehadn't been in years. I found Willow Creek Dentistry and decided to give them a try. I've been going there since 2020 and they've always taken care of me, even during emergencies. They recently helped my wife too and were able to squeeze her in quickly for an extraction. All the ladies at the front desk have been nothing but caring and understanding, which really makes a difference. Hey!!!, ignore the bad reviews stuff happens. From my experience, they've been professional, kind, and dependable.

The quality of care I have received at Willow Creek Dentistry is outstanding. Every single staff…read moremember is knowledgeable, helpful, and just lovely. A big THANK YOU to everyone at Willow Creek for being so amazing!

Contacted for a new appointment, was told they are closing shop and the receptionist was WILDLY…read morerude. Honestly glad they are closing up and saved me the hassle of dealing with that woman again.

Dr Fowkes has been our family dentist for close to 20 years. He has always taken great care of us,…read moregetting us in right away for emergences. He is kind and compassionate as well as very good at what he does. The office staff is amazing as well.

Every member of this dental team are exceptionally skilled and pleasant. Dr. Wilson sets a high…read morestandard for himself and models that same relationship for his employees as they greet and treat their patients with care. If you have not already done so, schedule an appointment and I think you will be pleased with your experience. Chuck B

Dr. Dow is very unprofessional. My husband has lost three crowns with a low quality cement she…read moreused. I had lost my front tooth cause she filed it down too low. Her bedside banner is very poor. I recommend you do not see her. We only saw her because our prior dentist she took over Dr. Lyon's office do not go see her very bad!

Comforting, does well with anxiety about dental appointments, very patient and asks permission…read morebefore doing anything which is very helpful for people who struggle with being touched.

Very comfortable and talented dentist as well as assistants. Tells you every step she's taking. I…read morelike that.

I went here for the first time today. Everyone was very nice, the office was comfortable, and I…read morefeel very good about Dr. Madsen and the care he provides.

I had a crown put in on a far back molar tooth that had a fracture. Madsen put it in at my second…read morevisit. He did it expertly and quickly. The crown feels comfortable and the right fit.

Everything I needed in a dentists office. Caring, knowledgeable and professional staff. You can…read moretell they not only love their jobs but they love the patients they care for too! From the dentist Scott Hanosh to the receptionists and all the staff in between each is an extension of an exceptional team. I have had my teeth cleaned and a crown done since I started coming here. They really know what they are doing and they do it very very well. Thank you for all you do you are appreciated!

Poor customer service desk lady snapped her fingers like a dog at me and was very condescending the…read moreentire conversation would not recommend