I came here to make a return off on an item that I received for Christmas that unfortunately fell…read moreapart in the wash. The cashier was very helpful with my return. I will say that the robe that fell apart in the washing machine was not a great value. Other than that, I would recommend this location.

I gave my 6 items to the cashier to hold while I continued to shop…read more When I got to the register they had put my stuff on the go back rack. I only found 1 item . They didn't offer to help me find the clothes .

While just out, we popped in here ! It's time with the…read moretwins, and they need "stuff to wear!" They suggested Tillys ! Of course, what's a Tilly? I know a Jennifer Tilly! Who doesn't? So let's define what a Tillys is? It began its inception in Irvine, California! The skate and surf vibes run deep! The organization had a strong sense of pride with its original name as "World of Jeans and Tops!" It's a wild place to get cool jeans and some wicked cool tops. It's for ladies and gents too! The jeans have all sorts of different styles and designs. They stock sizes for all varieties of humans . It's all the brands that are hip in one place. Hurley, Billabong, Dickies, Nike, Vans, and so many others . Now when you see something here it may not be present when you come back . Their products and merchandise changes all the time. They have so many sales. All the time too ! Tillys is brand focused on the youth. They are grabbing the attention of those that skate and wear flannels. They carry so many styles . I love the ideas of their designs and art. Ladies some of the clothing here is so cute . It's probably for our daughters now . Either way come and shop with your children . If you're looking for some new shoes try here . You will be surprised at what they have in store. Make sure and sign up for the rewards program. It's paired to your email and when you reach a certain amount of points it sends you notifications. Time to shop more . Come and explore what's happening in the world of how to dress. Do you want to express yourself in a different way. Try the fashions here at Tillys . It's not that actress Jennifer Tilly. Who knows maybe she could be shopping here too! Come and see what's happening!

The company as a whole is not good. I've been to several Tilly locations and they were not helpful…read more tried to get a backpack today, was upset. No one was there to help. The prices are pretty high, shouldnt cost 30-40 for a shirt ya know? Would not recommend.

I wanted to leave this message to management regarding their training program…read more Had an encounter with a new team member that left me feeling disrespected and undervalued as a 20 plus year customer. Had a pleasant chat with a sales person about shopping for a Father's Day gift, it was helpful. Once I found the item, made an effort to look for their register to make the purchase. This could be considered a luxury garment, it's a special occasion & thought it'ld be nice to have a garment bag for the present. When asked, the team member excused themselves and returned with the gift enclosed in a dry cleaners type, flimsy plastic bag knotted at the bottom. I was a bit puzzled since the person seems to be professional and understood. When asked again, they checked w' another team member & returned with the comment more or less: "that kind of bag could not be given to me because of that kind of spend..." The tone was different and seemed discourteous. In a normal way asked how much I could purchase one for. I'ld like to say that I wasn't asking based on the retail or the final sales price of the garment (good value), it was from what I thought was a conversation about me finding a cool gift. During 20+ years as a purchasing customer, haven't needed anything like this so thought it was a reasonable ask. It was suggested that I could go to customer service, maybe they could provide one, but were not sure? I would've preferred a simple no thank you, that's not available rather than the snarky, condescending remark. The back-and-forth thing over such an incidental request was also unnecessarily time-consuming, this was an overall dissatisfying experience. ENDS

Life sparkles when we do!…read more We all possess a special and unique ability. A certain type of skill, intelligence, and ability. Why not let that shine through sometimes! Be the sparkles that others need in life. Now as an individual for example "I can be!" I get to be the shine! I get to be the shine because of Betsy Johnson and her passion for creating gorgeous works of wow. They sell here at Dillards now Betsy. Her whimsical and wonderful voice can be found in all her creations. Each piece either a beautiful bag or pair of sneakers with shiny sparkles all over them is unique. The staff members in the shoe department were more than happy to help us out we just fell in love with the sparkling new sneakers. After wearing these time after time, an amazing pair of shoes. No aches nor pain. In fact for seven dollars extra they cost the shoe with some sort of protective spray to make it look more shiny and appealing . After wearing the sparkling sneakers from Betsy Johnson to "When we are Young," no issues came to be . No blisters of any sort . The cashier assured us that his wife loves Betsy too and they are not just glitz and glam but practical for every day if needed . You can find it at Dillards . We were just out looking and found a new bag. Or a new bag found me . And those sparkly shoes. They are just too cute. My inner child loves these shoes as we sparkle and shine now the world can see it glimmer too.

This is one of my favorite Polo Ralph Lauren factory stores. They sometimes have purple label items…read moreand the clearance section in the back also has some gems. Overall they have more deals and stock than most of the other factory stores, I highly recommend it for PRL collectors and enthusiasts.

I had such a great experience with Dante at Polo Ralph Lauren! I was looking for Polo shirts and…read morewent through all the colors, sizes, and selections--probably made quite a mess in the process--but Dante was incredibly patient and kind the entire time. He helped me find exactly what I wanted and even folded everything back so neatly. His customer service is truly exceptional. It's been a long time since I've experienced service like that.

I love H&M. While they have a lot of clothing styles that are a little "out there", if you take…read moreyour time you'll find some gems. I've never gone into one and come out empty handed and this location was no exception. The only thing I wish for all H&M's would be for them to be a little more organized, styles and fits seem to just be scattered all over the place and not clearly marked.

Located in the Galleria Mall. Mens downstairs and Womens upstairs. I can always count on them…read morehaving basic solids for work or casual wear. Lots of sales

First off, we want to tip our hat to Gabby who made our whole day. My friend and I were window…read moreshopping, I found a piece that was cute but didn't need so we found our way out--the plan all along. Gabby sparked a conversation with us on our way out, caught our attention, maintained a genuine and interesting conversation, and roped us in with her kindness. Not only did we enjoy her enthusiasm and presence, but it changed my mind about the piece I didn't initially intend to buy. I'm glad I did and appreciate the conversation we shared. You killed it girl. Thank you for your light and hard work!

In my opinion, American eagle jeans are the most comfortable of all jeans. The material is far…read morestretchier than any other jeans I have worn. They are also priced really well at $40-50 a pair, and they often (if not always) have a buy one get one 50% off sale. This location in particular was no different than any other I've been to. I didn't really engage much with the employees, but when I did they were friendly enough. The store was also clean and well organized.

Had to pick up something I forgot to pack before leaving for Vegas so I found this men's store near…read morethe Sunset Casino. Parking is plentiful but directions using Google maps aren't the most accurate navigating this lot. Service is lacking. No greeting entering and no one asked if I needed assistance. Selection of clothing is pretty good but the prices are very high since they stock mainly big and tall merchandise which they charge a pretty penny for (or would that be nickel now that they stopped minting pennies?). I located what I needed after a lengthy search since some stock was not organized properly and checked out in a longer amount of time than it should have required. It was nice to find what I needed nearby but this wouldn't be a regular stop if I were a local.

Randy 099334 was knowlegeable gave excellent customer service. Great selection for big men! Just…read moreone warning...don't park in back. It's not an entrance & you have to walk around.

Since Hollister's last review was from like four years ago, it's totally necessary for me to update…read morethe community with my own. Ok, I was in middle school when Hollister and other related trendy brands were SUPER huge amongst preteens and tweens. Like every kid I knew began wearing clothing from Hollister once I started 6th grade. Every time I went to the Galleria at Sunset when I was in middle school, I would ALWAYS buy all different types of clothing from here, from shirts to sweaters to pants and even perfume. I remember when they used to be on the first floor next to one of the department stores, now they're on the second floor next to Bath & Body Works. It has been a VERY long time since I stepped inside Hollister, I think it's been almost 20 or so years since I last bought something here. I was looking for some new clothes for my upcoming trip to Europe and wanted to make a quick stop here before wrapping up my trip to the Galleria. I ended up buying a really cute green sundress (pockets included, score!!!) and a matching green sweater. Usually, I fit in a small, but I got a medium in both of these, just a case a small wouldn't fit me. In most cases, clothing in a medium is too big for me! I tried them on when I got home and they both fit perfectly. I can't wait to wear these with summer coming up just around the corner. Hollister is nostalgic to me and I want to come back again on my next trip to the Galleria. Everyone working there was so nice and helpful, too!

NOTE - [*** There a a 2nd rating for a different salesperson, Marianna, who gets a 2 star]. - END…read moreNOTE This 5 star review is for Ria (sorry if spelled incorrectly) at the Galleria Mall. She was the nicest salesperson. Very respectful, cheerful, nice, and especially helpful. Even though she was busy, she was considerate and helped us every time we asked her a question. She definitely has excellent customer service skills! She needs to be provided a raise and a promotion! Now there was another girl that was rude and dismissive, her name was Marianna who, if she is a supervisor, or manager over Ria, she NEEDS TO BE DEMOTED BELOW HER!. She was rude and dismissed us when we were at the register asking a question. This was when she "informed" us (while Ria was looking for an item we already asked about and we were waiting for her) she was busy (showing another rep something at the register) showinganother employee something even though initially she wasnt.. I have no problems if someone is training someone but that does NOT mean you need to be rude and dismissive to a customer, especially since I wasnt being rude and was respectful to her while she's looking at me with disdain like Im not worth her time. First of all, Im an adult, more than likely make 4x as much as her, and ive worked retail as well before.. I spent close to $200 in that store and If my daughter could've passed on her purchases, I probably would've kept my money and moved on but I wouldn't allow someone's else's small mindedness ruin her shopping trip. Hollister needs to not keep people like this cause if I go in there again and come across the same attitude I will definitely not be spending anymore funds there and I will also be notifying other military to spend their money elsewhere. Ria is a gem so please put someone such as her in charge who knows how to treat customers and works hard cause she was hustling with a positive attitude and a smile! If management wants to contact me about this please do. But again, Marianne seems to be full of herself and needs to not be in a higher position, and if she is, she needs to be replaced by Ria. Someone who will help the image of your store instead of destroy it. Marianne needs to be demoted and re-trained on how to treat customers.