The best time to shop at any Ross is when they first open up in the morning. Most times the store is the most organized, stocked (if they received a shipment) and is the cleanest she less crowded. Each store doesn't matter which Ross I've been too, there is always a line, short cashiers. It's a hit and miss on what I can find there. But most of the items are reasonably priced. read more

Great value for aloha wear. I enjoyed shopping at this location and prefer this location above all others. Lots of selection to choose from and basically left the store feeling I left with a good bargain. read more

I love shopping at Ross. I always end up finding something I want to buy whether it's clothes or shoes or something cute. This location has some cute stuff and a lot of holiday items. Store is fairly clean. So many employees on the floor during this time. There's always security up front like a loss prevention guy or lady. Plenty of parking up front.. read more

Ross Dress for Less - Was on sale but didn't buy it. Was going to get it for my daughter. I don't think she would have liked it - Department Stores Near Me - Kaneohe, Hawaii

There's another Ross in Kaneohe! I've only known the one in Windward Mall but this was here beforehand lol! You know I just had to give them a peek but was a bit disappointed as it felt like it was the forgotten location. This Windward City Shopping Center location layout was kinda strange as some sections were combined with others and felt like it's not filled with items like the other stores as I tried looking around and it just wasn't finding the bargains only giving the meh vibes throughout the store along with the staff. It's great that there's lots of parking at this shopping center which does make it very easy to access and love when I find that item at a great price though I know that the finds are a hit or miss and hope that it will be a favorite place as I do like this convenient location. Thank you! read more

Ross Dress for Less - Yikes! - Department Stores Near Me - Kaneohe, Hawaii

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It's helpful to have a reasonably priced thrift department store in this area. Merchandise changes frequently, and they might not have what you are specifically shopping for on any day, but they do have bargains. Cashiers are very pleasant and helpful, even though the they are usually very busy. The store is clean. read more

I rarely go to this Ross Dress for Less inside of the Windward City Shopping Center, as I live in town. My adventures to Ross Dress for Less are mainly to kill some time before I head to my dentist appointment which is nearby. Although this store is rather large and stocks up a lot of items, the thing I noticed most about this store is the very slow and long lines. The very few times I came here, when I did find some DEALAGES, after taking my items to the line to pay, I found myself stepping out of the line & returning the item back to the shelf as I did not have the patience to wait in the very slow & long line. Maybe if I had more time, I would brave the line. Lol! Access to this particular Ross Dress for Less is pretty easy since this store is located at a major mall - Windward City Shopping Center (where the KFC, Foodland, & KJ's Local Grindz is) with lots of free parking. Like anything, going to a Ross Dress for Less is a hit or miss, just gotta be there at the right time to get da DEALAGES! Oh, and you gotta have some patience too! Lol! read more

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Shopping in Kaneohe, O'ahu, Hawaii... This Ross was the only one in Kaneohe until the location at Windward Mall opened in August 2018. Located at Windward City Shopping Center, this Ross is still busy because it shares the parking lot with McDonald's, Foodland, Starbucks, and Kentucky Fried Chicken. It is situated between Sally's Beauty Supply and L&L BBQ. It seems to have more customers on Tuesdays when it's Kupuna Day (people over age 55 get 10% off). Ross is known for its discounted merchandise. Name brands such as Coach, DKNY, Michael Kors, Nike, etc. can be purchased at significantly lower prices than at normal retail. I really like Ross! I've found Dodgers t-shirts, Lakers caps, shoes, pet toys, Hawaiian print tote bags, kitchen gadgets, towels, personal care items, pillows, art supplies, gift bags, cookware, and many gifts here! I'm a fan! I'll be back for sure! read more

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Customer service is not the best on returns. So what good is it to find a bargain if it turns out badly and you cant return it. I had my receipt but not the bar code on the product...who keeps bar codes on ice trays! The ice tray i purchased cracked. $4.49 return was not accepted because I did not have the original bar code even though I had the receipt. My total purchase was $35, and I just wanted to return an item that broke with normal use. She was clearly happy about my dissatisfaction. Such a sad unfortunate soul. read more

it's ross what do u expect, they either have what you are looking for or not. staff is friendly, variety of options from clothes, baby. home, 1 price is somewhat reasonable, chill vibes, plaza parking. read more

There are two Ross Dress for Less stores in Kaneohe, a testament to their popularity. This Ross Dress for Less is located in the Windward City Shopping Center on Kaneohe Bay Drive (look for First Hawaiian Bank and KFC), not to confused with the Windward Mall store (Kamehameha Hwy address). There's alot of merchandise, given store size. Go to Ross and embark on your treasure hunt for shopping bargains! Parking spaces in this community shopping center are tight (unless you drive a Smart car or Mini, lol). read more

Went there today only 1 cashier & line growing. Asked security if there's another cashier he said no. I asked for manager cause now the line was longer. He said she's coming. She immediately rang us up much much quicker than the present cashier. She was professional, efficient and very courteous. DONT LOSE HER!!! Her name is Rochelle.This was around 10:30 read more

LOVE Ross, but shopping can be hit and miss. At times they have a great variety and ample supply. If you find the same item priced differently, take them to the desk and they will make the adjustment for you. Decorative items are excellent, although not always to my taste. Nic-Naks galore. I head to Ross when I need my sugar-free coffee/cocktail syrups and if we have guest and need fresh pillows, etc. Plenty of parking and since Foodland, KFC, Starbucks, Genki and Tamura's all share the mall there are tons of options. read more

Can't remember the last time I shopped at a Ross, if ever! The staff was very friendly and the atmosphere inviting. The store was well merchandised and organized according to category. I'll definitely come back to shop when the need arises. read more

Ross Dress for Less - Department Stores Near Me - Kaneohe, Hawaii

Absolutely enjoy shopping here! This is the anti-Walmart and the anti-Costco and I love it! While not everything in this store is made in the USA, there are many products made in the US and in human-rights friendly countries and I like that immensely. I have purposely avoided all products made in China since 2012. I don't shop regularly at Costco or Sam's Club, or Walmart or any other store that overwhelmingly uses made in China products to keep prices low. I really like how Ross keeps it fresh by offering lots of international goodies each season. But my favorite reason for shopping here is the low prices on quality baby clothes! I'm a grandfather of a couple grandkids (yea cool!) and a Hanai grandfather of several others! I love seeing babies grow and this is the best place to obtain shopping bargains for baby, toddler, and infant clothing. I don't know why others have given Ross such low ratings.... every time I come here I'm always greeted so warmly by the security guard (love seeing security guards... makes me feel nostalgic for the old days when I'd accompany my parents to the neighborhood bank!) as well as the other staff and cashiers. Last week I bought 12 quality baby outfits for under $25! Woohoo! Mahalo Ross'.... and mahalo for reading my review. read more

I had a return, on Sunday 4/10, around 9:45 am, I enter and the young girl who was working the registers was so nice, friendly and great with customer service. Sorry I didn't get her name. read more

It's really gone down hill. They just don't have enough help. It's a hit and miss kinda store. You might get lucky and find something you just have to have...or not. read more

This Ross is solid as far as Ross stores goes has it all. Ross is one of those stores that no matter what you always have to go with your patience in hand. This Ross store is no different yes things are a tad disheveled but that did not deter me or my friend for hunting for treasures. I had been looking for bath mats for my two bathrooms for almost 2 months now and I found them in the color that I wanted at Ross for $4.99 a piece. I also enjoy looking at the pajamas that Ross at because well let's face it I love pajamas. I scored two bathmats two sets of pajamas and one workout shirt for less than $50 in the state of Hawaii I think that's a good deal. I also thought the customer service at this location was pretty solid as well I was greeted as soon as I entered with a very friendly welcome to Ross. The clerk at the cash register was very nice and seemed happy to do her job and was as fast as she could be the line was a little long but she was moving along as fast as she could. This will definitely be my go to spot while I am here in Kaneohe Hawaii. read more

Okay by now it is probably pretty clear that we do frequent Ross's. Thus when we had an opportunity to go and check out the newest location in Kaneohe (in Windward Mall) we decided why not, as we were already there for the Farmers Market. Plus we had to pass through the store to get into the main Windward Mall area where the farmers market event is held anyway. Thus on the way back out, we did a little browsing & shopping in Ross. The store is pretty organized, neat, and it covers a pretty big area, as that was the former Sports Authority store. Employees there are pretty helpful and this location seems to have a pretty good inventory with a lot of diversity read more

Ross Dress for Less - Department Stores Near Me - Kaneohe, Hawaii

People seem confused about which Ross they're reviewing, so to be clear, this is the Windward City, NOT the Windward Mall one. This is my neighborhood Ross, the one I visit most. It has given me things I didn't know I needed. It's a big Ross and you can find pretty much anything you're looking for if you're willing to hunt. I have so many things in my life because of Ross Windward City and I just want the to reopen. I can't wait to walk down that aisle again. read more

Frequent shopper here & had such a bad experience ! I understand how short handed stores are right now but it was a complete mess - worse it's ever been. I was picking up things from the ground in a few aisles so the wagon would fit, things falling from the top shelf since the pole was hitting it from sticking off the shelf almost hitting me on the head & to top it off the cashier was, is, always very rude + didn't have enough change in here drawer (gave me what she could showed me the drawer and said I don't have change thank you) it wasn't very much but it's the principle. She didn't bother to say she'd call a manager, sorry for the inconvenience, not even offer to put it on a gift card. This store seems like it's going downhill read more

Still the worst. They close at 11pm I got to the register at 10:58 according to my phone and they try to tell me its 11:02 and registers are closed. Seriously the haters that work at this ROSS cost ROSS money because they just don't want to actually ring you up. If you hate your life so much don't work at this store. If you can't hack the 11pm closing shift work a daytime. Duh. To treat regular customers like S**t all the time is so unprofessional.its not Ross's policy to close early but these lazy unambitious chicks just reveled in it tonite. I will be contacting their Corporate office however many times I have to about this bc I have spent way too much $$ at Ross to be treated so poorly. It's kind of unreal. This would never happen in California, just typical of the work ethic here. read more

This Ross is convenient for me as it's close to my work. I usually shop Ross for my dresses that I have to wear for work. I teach at a local Christian school so my attire must be modest. Knee length dresses are most comfortable for me and Ross seems to have a great variety of styles that are both fashionable and appropriate for my job. The staff here is kind and make you feel welcome even though I know their job is difficult. I don't think I would have the patience to maintain a store like Ross. Returns are easy with the receipt although I have rarely had to return things to Ross. Recently I was looking for an ottoman with storage and Ross was the place! Great deals and great finds. You just have to have the patience to dig deep to find them sometimes. This location is not the nicest presentation wise, the kapolei location definitely has them beat; but it is convenient for me and the staff makes the trip worthwhile. read more

Ross Dress for Less - Lots of ladies dressing rooms! - Department Stores Near Me - Kaneohe, Hawaii

This location is one of the few that opens extra early! I love the hours! The selection is good. Same as other ross locations where you really have to hunt down treasures but they definitely have good stuff here. On Tuesday's it's senior discount day so maybe stay clear unless you qualify lol cuz it gets packed. The staff all seem friendly and there is never a time where there's only one cashier ringing as far as I've seen so at least they're on it. It's pretty clean inside, I haven't seen piles of mess or clutter so that's nice. The parking can be crowded but there's a bunch of parking all over the shopping center you just might have to walk a bit fiurther. As far as the location goes, it's a really nice area with lots of other businesses in the shopping center. read more

Located in the shopping center near Servco, this is another store close to the one in the mall. They are similar but there are slight differences, such as some items not available in the other. There are plenty of parking stalls, since it is shared with the rest of the other businesses. If you can't find something in the Ross at the mall, try looking in this one. read more

Customer service was terrible. The lady working at the dressing rooms today at 1pm was very rude and inconsiderate. I hope she reconsiders how to professionally treat customers. read more

I have a love hate relationship with this store. It always has great deals. But some days it just a hot mess. Toys, clothes, shoes, bedding and other things all on the floor. As a mother of 2 toddlers, the store is not always stroller friendly. But even with all of that I still like shopping here for the bargins. As long as my kids are not with me I can shop shop shop in this store. Bad thing about store is the parking lot!! NO ONE can park in their own damn stalls!! *rant* read more

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I love a great deal and I frequent Ross' at LEAST once a week. Bad habit, I know! :/ Why the three stars for this particular location?? Service or lack thereof! Talk about a big shimmering bucket of sunshine! Lisa is always especially helpful. Her willingness to assist me with my purchases/returns/exchanges is always greated with a smile and positive attitude. NOT! I guess Ross' can afford to have such assholes as workers since people will continue to shop their 'cause their deals are too good to pass up. But seriously, adjust that damn crappy attitude! read more

Generally okay. Customer service is lacking mainly because there really is no one on the sales floor. The LP folks at the entrance are friendly and always offer a greeting and a goodbye. In terms of stock, a decent selection compared to the other locations. Although, some departments like the men's can be slim, especially the shoes. Clean but a bit disheveled, though I put that on the customers not the staff. Worth a visit when you're in the area. read more

+Parking is lame at this shopping center +Messy Store +Little Selection +Hardly any workers +Slow Cashier Service = long lines But it's Ross so you do dress for less designer clothes for cheap great place to grab baby shower gifts. That's what I did. I hardly go to this location. Located in the Kaneohe Shopping Center next to Denny's and McDonalds. I was in a rush and the line was nearly all the way to the back of the store and this store is quite big. There was only 3 cashiers at the check out, which is weird because normally they call more people to the front when it gets busy like that... oh well* read more

We asked an employee "Lynn" where we could find an item, her answer without even checking was "that's all we have". It was easy to see she didn't want to help or even attempt to show you where those items were. She definitely needs more training in customer service! read more

Lots of stuff. Plus one star. Low prices. Add another star. Parking sucks. Subtract a star. Clueless rude customers. This isn't Ross's fault. Seems to come with the territory of running a low price store. Disorganized checkout and cashier area that allows less ethical customers to cut in front of others. Plus cashiers who look the other way. Happened to me twice and would have happened a third time. This is Ross's fault. Minus another star. Stink eye: My strongest stink eye seemed to have no effect because the offenders were just looking down at the ground. One of them couldn't make eye contact due to living on a different planet if you know what I mean. Problem Solved: I'm not going back. read more

So disappointed with the customer service from this place. Miss Maile I'm going to pray for you that next time you have a better attitude towards your customers because it is your job and obligation to be nice and talk more politely to customers. When someone asks you a question nicely you should respond nicely back. You should never ever talk with an attitude to someone who was nice to you. I hope you will learn from this. God bless you and your attitude. read more

I'm not sure if I should do this review, and tell everyone of my own secret place! ;0 It is on my way home, and I always find something here. The difference with the Kaneohe store than the 3 town locations (Fort mall, Keaumoku, and Ward) is that there are NO lines, and they are organized! Okay, Okay, I will give up my secret... because they are not as busy, you can catch them marking stuff down (in the act) to as low as 49 cents!! I even found a beautiful gray flannel Calvin Klein dress for 99c!! Cents I said! It made no sense , LOL I will not give up the times that these markdowns occur... (heehee) Only drawback is parking sucks, but if you go after 7pm, it's not so bad. Ok, enough said,my cover has been blown... this message will self-destruct in 60 seconds.. read more

This used to be one of the better stocked Ross stores on O'ahu. Not so much anymore. Lots of empty space on the racks. Parking lot is free, but crowded. Tough to find open space anywhere close to the store. Tough even to leave the parking lot when the time comes. Just a hot mess. Customer service is the pits. Was there earlier this year [2015], waiting to get into the dressing room when the chunky rent-a-cop pulled aside the dressing room clerk whispering something to her while looking at me. Then the security guard stood to the side, watching. I noticed the two young women in front of me had their clothing counted and were given number cards and let into the dressing room. Next it was my turn. But this time, the clerk "frisked" my clothing, squeezing it to make sure I wasn't smuggling something in the pockets. This measure was not done to the young women ahead of me. When I left, my clothes were squeezed again. If I wasn't smuggling something INTO the dressing room, what would I be smuggling out? Doorknobs? Hooks? Mirrors? Hinges? Sheesh! After paying for my purchases, I asked to speak to the manager. I told her about what I saw with the security guard and how I was treated. That if they wanted pat down people going into the dressing room, then they should pat down everyone instead of profiling people and singling them out. This isn't the only Ross I received the same treatment. But if they don't trust older people, why lure us into the store with their Tuesday specials? It's the ONLY day I visit Ross stores and I haven't for a while now. Funny, I find people in Hawai'i to be more honest than anywhere I lived on the Mainland. And yet, it seems we're treated as if we're thieves. I don't steal, don't need to, don't want to. One boss called me "more than honest," whatever that means. And I don't spend my money where I'm treated poorly. You get what you pay for. Lower prices, but wasted time spent in long lines with not enough cashiers and a lot of disrespect. read more

I love Ross stores in Hawaii -- I always find great buys. And they seem much cleaner and more organized than on the mainland. This particular store was our go-to place for some cheap Aloha shirts for the husband - especially when you're looking for a dressy shirt to wear to a wedding, not the casual "make that two mai tais" type of shirt. Clean, organized, friendly service. They've got everything from dresses to laptop bags or even a nice pair of dress pants. Thanks Ross Hawaii! read more

I love shopping at Ross, who doesn't like a good deal?! I also love having a Ross in Kaneohe since Kaneohe is lacking in places to shop at. However, this location REALLY needs more cashiers. On a Saturday afternoon at 4 p.m., I stood in line for 40 minutes. Yes, 40 minutes! I really didn't want to stand in line for 40 minutes but I was buying something that I really needed and knew if I came back later it would be gone. There was only ONE cashier open and ONE cashier for returns. Basically, people kept returning stuff leaving only one cashier open for everyone else and the line was 3/4th to the back of the store. There were many employees on the floor just talking story or restocking stuff, I'm sure they could have called more employees to help at the cashiers but this didn't happen until about 38 minutes passed by. One extra employee came to help at the registers, and she rolled her eyes when asked to open a register. I told the employee I had been standing in line for 40 minutes, she just rolled her eyes again and said uh. No smile, nothing, no thank you, nothing. Rude. Cold. Another thing I subtracted a star for is that people are constantly cutting in line at this Ross. They stand in the short return line to purchase items without actually returning anything. The employees just let it slide. As a strategy, I think I will buy cheap extra items the next time and plan to return one of each extra item every time I go to Ross, so that I can stand in the return line for 2 minutes instead of 40 minutes, cut in front of everyone BUT actually return something and at the same time make my new purchases. read more

This Ross has got to be the worst for customer service. Got called to register no greeting nothing. The cashier didn't ask if I wanted a bag and as the receipt came she turned around to start a conversation with the other girls at the other registers. No thank you so I just left. Won't be back! read more

Love to go to Ross to buy clothes and luggage. They have a great selection at good prices. I love to go up and down the aisles to see all the goodies that you might need. If you are lucky, you can find some marked down items for additional savings. They also have a good housewares section that I always enjoy looking at. read more

I like the jewelry section but it's kind of hard to get anyone's attention to see anything, even after you take a number- not sure they use it consistently. Always nice deals but kind of unorganized. Be patient and you'll find what you're looking for eventually. The men's section is kind of limited though. The biggest shoe sizes are like 9 or 10.. shirts they carry 3XL but I could only find one Aloha shirt in the small section and wasn't sure I loved it. I do like this Ross though, as well as the location. There is a lot of random selections too :) read more

They always have a decent selection but the organization of the store seems to be declining. Many items are scattered throughout the store making finding something you line in your size difficult so you really need to look on all racks and all sizes so you don't miss out. I found a beautiful top in the small section which was not a size small and Lord knows I am not a size small. Never would have found it had I not ventured into that section. The dressing rooms also have many broken locks which need to be fixed as although there are quite a few women's dressing rooms so many locks are broken I went in 5 before I found one that worked. Maybe that was an omen but I am persistent when I am shopping. Still have great deals if you take the time yo yo through everything carefully. read more