The cashier was respectful and pleasant. Also patient with customers…read more This used to be a neatly kept store. Maybe they're short-handed and large shipments can't be stocked or put away. I saw stacks of boxes sitting in a few aisles. Some preventing customers from seeing or being able to reach products. One aisle was completely full of boxes and wasn't cordoned off with warning signs or tape.

Service was good by the only cashier / person I saw when I checked in and out. He frequently called…read morefor support due to exceeding line . The person he called for never showed , theirs items all on the floor that needs to be pushed and flexed into the aisle. If you're coming here do not be on a time schedule. Selection of things were picked over. Value of items varies. Line to checkout gets hectic!!

I really enjoy shopping at TJMaxx! Frank, security at the…read moredoor is always very welcoming & helpful every time I've come in! But today, was a different experience!! Came in with an exchange being needed! One item was a brand of dog treats that I never had tried before! To my surprise...I was told abruptly, that I cannot do that cause the package was opened!!!!! Now....HOW would I know that my dog would or wouldn't like them if I didn't let her try them?? REALLY!!?? Every store that I've ever shopped at takes a "disliked" item back!! if that is NOT possible at this store, a sign should be POSTED, stating the fact that.... "NO RETURNS, IF PACKAGE IS OPENED"!!! At 84yrs blessed, this is the first time I've ever encountered that policy, ANYWHERE!! ‍ Be careful "animal food & treats" shoppers!! NO RETURNS if Opened! Really crazy!!!

I am a VIP card member (world/gold) for TJ Maxx. Today is supposed to be the VIP early access event…read morestarting Friday, March 20 through Sunday, March 22 from 8:30 to 10:30AM. See attached promo. I arrived at this location at 8:45 AM. I noticed there were some construction happening. The guy at the door said that they don't open until 9:30 AM. I told him I was here for the VIP 8:30 AM event. He had no idea. He had to bring the manager to talk to me. She apologized and said that they're renovating and closed. Poor management for having construction during a VIP event. I was really upset because I got up early to shop to beat the hot weather. I noticed a few other customers showed up as well. The store didn't have any sign saying that they're doing construction during their VIP event. Shame on management. They need to read their emails from their corporate office.

While walking around the Vineyard Shopping Center in Concord, we came across a nice department…read morestore called McCaulou's. It is a really nice department store that sells Men's, Women's, Junior's, and Children's clothing, cosmetics, shoes, toys, books and gifts. They also had a sale going on for clothing. The staff greeted us when we walked in. The inside was one huge space that was decide into different departments. I was immediately drawn to the beautiful displays of stationary and gifts right when we walked into the store. This store reminded of me of a store called Gottschalks department store that used to exist in Fresno California. They closed in the early 2000's. I loved that store and this place brought back many good memories of shopping there. Everything was so orderly and displayed so beautifully. The staff were exceptionally personable and friendly. I loved it here! They had a really nice men's department and shoe department. I didn't have a chance to thoroughly look at the women's section. I'll have to do that, the next time I come. I loved the kitchen items they had on display for entertaining. I ended up finding some really cute kitchen towels with kitty's all over them. I also found a nice baseball style hat with a lovely floral design on it, in the stationary section. They had lots of great gift ideas and unique items. I would definitely come here again in the future. I saw online that they have more locations in the North and East Bay, as well as Stockton. I hope to check out some of the other locations when I'm visiting those cities.

How much does a tissue paper cost?…read more Today I took my 83 year old mother out shopping to buy a baby shower stuffed animal. Her total purchase was $31. (2 stuffed animals purchased separately) I also purchased 3 baby books totaling $31. My mother asked for one of the stuffed animals to be wrapped in tissue paper to stay clean, and the woman who assisted her was very friendly and very accommodating to her disabled condition. However, the manager, D.Green, who checked us out at the register was reluctant to give us one more piece of tissue paper for the second stuffed animal when my mother asked for it - because it did not make the $20 minimum purchase gift wrap requirement. My mother did not ask for it to be gift wrapped. She asked for a piece of tissue paper, just so the fuzzy animal stayed clean. When the manager told my mother the purchase did not qualify for a piece of tissue paper, I spoke up and said I just bought $31 of books, does that qualify? She replied, 'no, that's on a different receipt' We left without the piece of tissue paper. I called the Store, and coincidently the Manager is who checked us out. I spoke to her because my mother was very upset and is a local resident. I do not live in the area. The manager stated she was following the policy. McCaulou's on Clayton Road just lost a local customer over a 5 cent piece of tissue paper! As a Manager myself I would never argue with a customer over a piece of tissue paper. The woman who wrapped the first gift was great, the Manager, however, needs customer service training as we were not rude or inconsiderate at any time towards her or any staff members.

We love Daiso. We love how they always stick new things and that we need or would like to use. We…read morelike the rotating selection of candies; we will never get bored of the products. I also like how there is a self-checkout that works if dont accidentally scan the same item twice which is what I do. The prices are fair, and nothing too pricey.

So many well designed items from Japan. I especially loved the coffee candy at $1.59. They are…read moredelicious. I also bought picture frames, toothpaste roller, book ends, cord holders for devises, small cards holders.

Today 03/10/2026 I walked into Express looking like a bum and struggled to find business attire. I…read morewas about to leave when the polished young man elegantly dressed walked over to me and asked if I needed service. I believe his name is Mark. The service this gentleman provided was outstanding. My business was earned by the professional, knowledgeable, and genuine attitude he and the manager displayed. I will continue to give Express my business for quality suits and service.

Such a great experience. Received great customer service from Lily at this location. She was…read morehelpful from start to finish. She gave good recommendations and went beyond and above to help me find the right styles & fits. Thank you Lily!

Every time I come in the employees are super kind, let me know about deals and ask if I need help…read morewith anything. There was an employee with long neon green hair who went so above and beyond for me! They even came out and found me a minute or so after I left the store to bring a purchase I'd accidentally left at the counter after paying. Over all a very friendly, welcoming, and thoughtful staff. I always feel good coming in here

My most recent visit to this location left me so happy! I've never had any negative experiences at…read moreHot Topic, but the staff on clock for this weekend were especially friendly and helpful. The staff was making sure to help us out on the floor if we had any questions and the cashiers gave us compliments when we were checking out. The best customer service I've experienced in a long time. As for the products in the store, I was looking for gifts and noticed there was a good selection of sale items.

Drove from the Bay Area to shop at the BB Pleasant Hill. The space was extremely large, well Laid…read moreout clean and well Organized. There was and Excellent selection of booths, cloths, hats and leery. All things cowgirl and boy. The employees were awesome. Very Personable and helpful. Especially Hanna and Marcos Totally worth the drive. Will Certainly be back.

The customer service is super welcoming and friendly. Paul was a great help and conversation, if…read moreyou're in need of a chat and an store with great western wear come check out this location.

Wasn't greeted by the front lady today, which I didn't mind until I could hear her talking about me…read moreand the items I had in my hand through her walkie-talkie side eyeing me. It seemed like she was insinuating I was stealing, and when I walked out, her and another associate were talking and stopped mid conversation as I was walking out when they saw me and didn't even say have a nice day or nothing. They were talking about a customer which I am most certain it was about me. I will never come back here that was so humiliating and this is that I never shop in stores because of my anxiety and its reasons like this.

Great customer. Service and patience with my toddler. A wonderful experience and I will. Continue…read moreto shop at this store