Used the online option for ordering. Ordered a margarita pizza with sausage. Added what I felt was an obligatory 15% tip. When I got there turned out I had ordered a small margarita pizza (no option for large or small by the way). They handed me a very small box; when I got home, opened the box and found a very small pizza that was not a margarita pizza but it had sausage. Plus an hour wait according to yelp. Pizza was OK but I wasn't interested in the fresh out of season tomatoes or the olives that were added. Perhaps I got someone else's order. Not sure what the tip covered. In any case I won't be back. And definitely won't use the online order option. read more

Consistently good. Salads are the best in the area. Everything we've tried is super fresh and satisfying.

You can tell by the 5 stars, this is in no way a complaint. My wife's company has been ordering from Rossini's for several yrs. She always tells me how good the pizza is, but we live about 30 minutes away, longer at dinner time, so never ordered from there until about 3 months ago. That when I decided, I couldn't get a good pizza around me. We have ordered three times now and never have been disappointed. Last night we ordered two large pizzas, a cheese and a pepper and onion. When we arrived the pepper and onion pizza was only half pepper and onion half cheese. I was willing to take as is, but the owner insisted on making us a pepper and onion, which was free, then give us the wrong pizza, as well as dessert. I kept saying he didn't need to do that but he insisted. We got to our destination and didn't eat for another half hour. The pizza was about an hour out of the oven at this point and still amazing. This a thin crust pizza, that is crispy and topped perfectly. No skimpy toppings here. This is certainly worth the drive read more

I come here all the time and I must say the food is fantastic. Good service and great ambiance I do recommend this restaurant.

Excellent food, and overall great environment. The staff is very helpful and friendly, they are very patient and more than happy to help you. Very authentic Italian food, great recipes that are very quickly completed. The art around the restaurant is also very beautiful, and goes along with the flowers outside where you can sit enjoy the view, food, and wind just hitting you in the face as you eat the delicious options that are available at Rossinis. read more

We thought we'd try their Eggplant Parmesan. The first time ordering, we had a pizza, which we really loved. The eggplant was rubbery, the breading didn't stick and it was just not good. We'll order again, but only the pizza. read more

This place used to be great. I don't know what happened but even with the staff calling to confirm the order it's somehow wrong. The pasta used to be amazing, now my favorite, the chicken farfalle, has almost no flavor in the sauce. When I call to get a refund for a sandwich not made to the way I asked for it, I was told no. read more

Made mistake of paying tip up front. Driver left pizza on front step, without bothering to ring the doorbell. Good food, bad service. No apologies when we called, just said they were busy. Too busy to ring the doorbell? read more

You can't beat the homemade pasta. Truly delishious food and the most wonderful staff! If only we lived closer we would become regulars here. Easy 5 stars! read more

This restaurant is a great place that is very family and kid friendly, they have very delicious food for a decent price. The cheese is imported from Italy, which makes a great mixture when thrown on top of the pastas which are very delicious , if I had to pick a favorite it would have to be the steak gorgonzola Alfredo. When I ate there I was very well attended, and the food was prepared very quickly. The people were very friendly and helpful. Absolutely recommend it. read more

Love Rossini's. Great food at great prices. Lots to choose from on the menu. Huge salads. Love adding grilled chicken to mine. Steak tip salad is also another favorite. They always cook my pizza well done just as I've asked. I'm usually too full to get dessert but they look so tempting. Not a beer or wine drinker but nice that they serve them. A comfortable place to dine alone or with a group. read more

This review is for pizza delivered, relative to other pizza establishments in the area. Metrowest is NOT a pizza haven. Plus it's expensive for what you get, usually tasteless cracker with little sauce and bland cheese. Add floating oil as a garnish. But I was pleasantly surprised by the three pizzas our team ordered for the parking lot. The pizzas had lots of zesty sauce and tasted great, included the floppier thinner crust that was delightfully chewy. It was a little expensive clocking at more than $20 a pie for two specialty pizzas and a pepperoni and cheese. And delivery was average, we would have preferred a quicker service. But overall, this was the best pizza delivered I've had here in quite some time. Also better than two other stores I've picked up from in the last few months. read more

What a nightmare of an experience. Very unfriendly manager. They included a high gratuity themselves in the bill and refused to replace the entree that we ordered by default and wasn't even touched, without charging for the new entree. Food was ok. But the customer service was awful. read more

The pizza is good, but not good enough to merit the steep price. Additionally, both times I've called to place an order I've had to repeat myself multiple times to the cashier, or correct the order when they read it back. read more

Such a rude and judgmental staff, they really need to treat their customers better. Horrible place, horrible nasty staff I do not recommend.

I have written many reviews about this place going back to 2010 ,most were not good because the service was not good ,in fact it was excrutiatingly slow.Today finally I have to say things seem to have changed .The food was always good and reasonably priced ,but the service ,oh the service .We just sat down and the waitress came right up.We ordered and in 15 minutes we had our meal .I wont go into the dishes because I have not had a disappointing dish yet ,all are good .I have seen pizzas coming out that I wished I had ordered .Their salads are huge ,and people coming in make a banquet out of it .The owner is from Brazil ,so are some of the waiters and today the customers that came in spoke a foreign language .I have to say this place was my secret place where we could go out on a Sun and enjoy .I hope Rossini keeps up the good service ,because the food is so good . read more

I have been to Rossini's several time since moving to town. The food is pretty good except when you order grilled chicken to go with a salad. The chicken is very fatty and has an odd taste. The last few times I ordered a salad with chicken I was hoping that it was a fluke but, it now seems fairly consistent that the chicken is not good quality. For almost $16 for a salad with grilled chicken I would expect better quality. As a result I will not be back to Rossini's. read more

Someone else already mentioned this but it's worth mentioning again. They automatically include 18% gratuity, but do not make that clear. Automatically including a gratuity for a family of four is not standard practice. I usually tip 20% or more so they actually lost on this deal. Also what am I supposed to do if I get bad service there is no way to reduce the tip. This just hits me as a little shady. read more

I had placed an order online around 10am for a 12pm delivery.. you know expecting my almost $16 order to be delivered on time, especially where it was being delivered to is literally walking distance down the road. A little time goes by.. I let it slide, once it hit the hour mark I called and asked where my food was and I was told they were having issues with the online ordering. Yet when I told them what I had ordered they knew the order and had the address... the woman that I spoke to told me that they would send it but I needed to show my receipt to the delivery driver.... I am writing this as I am waiting for my food still.. we're now pushing an hour and a HALF. how rude to ask for me to show proof.. you processed my payment... you should know I paid. needless to say, If there were issues with the ordering system then the restaurant should be calling and letting their customers know. This was my first and last time ordering, talk about a bad experience. read more

If you must eat here, avoid the manager at all costs! We went to Rossini's this evening for a large order of takeout. On the way out, my boys asked if they could eat at the restaurant. So, we asked a very nice young waitress and she went to get us some water. While she was gone, an older woman who I presume to be the manager/owner came over and kicked us out. "This is a dine-in restaurant. Your taking a table away from other customers.". You would have thought we brought our own food, rather than have just paid them! BTW - All of the tables were empty except for one. So much for affecting their profitability... Don't reward people who treat their customers this way. read more

I was so excited to get a calzone from here. I had read all the reviews that stated how delicious they were. Maybe it was too built up in my mind because the calzones were pretty average. There was nothing wrong with them, but nothing really special either. read more

I ordered a Greek salad with grilled shrimp. It came with green peppers, cucumbers, black olives and feta. Poured some Greek dressing on it and it was yummy! Good portion, just wish there was more shrimp on it!! read more

Excellent Eggplant Parmasagna pasta. Perfectly fried eggplant, and delicious house-marinara sauce. Great job! And the Boston area is full of good Eggplant Parmasagna, so that's saying something! Would order again. read more

Pizza is fine. Sorrento's in Concord is better. The Service is terrible, particularly the one in Sudbury. The people are SO unfriendly and don't appreciate your business at all. I've had two friends walk out because the staff was so nasty about them using a coupon. Sudbury Pizza is right next door to Rossini's. Go there. read more

Pesto tomato pizza was awesome! And the bread too. Our server Thais was very friendly and attentive. Highly recommended!

I have had many calzones in my day... the ones here are hands down the best ever. Every time I go back I think I might try something else, then I realize I'll just regret not getting another delicious calzone :) read more

It was nice finding out that they're open for breakfast, which was OK if nothing special. Be warned, however, that they automatically add in an 18% tip for everything - even a family of two adults and two children having breakfast. This is unusual enough at a suburban pizza restaurant that it should be noted a lot more prominently than it (supposedly) is, especially since they then solicit yet another tip with the credit card receipt. When we questioned it the manager rather arrogantly pointed out that it was printed in the menu, although four people on three visits never noticed it, and added a 20% tip on top of the 18% tip each time. Caveat emptor. Food is meh; attitude is poor, the tip thing is cheesy. We won't be back. read more

"Fuh-get about it!!!" Ordered the pizza we always liked and guess what...REALLY greasy and not good. Definitely won't be taking anymore chances with this place! read more

Didn't take long but ingredients didn't seem to be the best. The pizza when opens looked like it was held side ways on the delivery. Was cold I do not recommend!!!!! Sudbury pizza would be a much better option for any one looking for fresh good food read more

very rude staff and wont take accountability for their mistakes. got a ceaser salad, said it on the receipt but instead i got a greek salad went back to return it and get the correct salad but instead they gave me a refund and me to leave the place. Really sad cause i enjoy their pizza and its the only place that delivers but its okay theres alot more italian food places around that i enjoy ALOT than this place. read more

Love their pizza! Their buffalo chicken pizza is one of a kind! Highly recommend for take out. Haven't gotten a chance to try the sit down myself but judging by their quality food there's no doubt this place is worth checking out. read more

I love the Insalada Rossini, add chicken or steak tips for a full meal. Calzones might be the best from anywhere. The waitstaff are excellent too! read more

We go occasionally to Rossini's in Sudbury. They have a better interior than the Concord location even if it's smallish inside. The wait staff has always been very friendly and attentive, food has always been good and sometimes better than good. The prices are decent and they have great pizza (although I like the artichoke dish most). read more

My wife and I have been ordering delivery pizza from Rossini's since we moved to Sudbury from Somerville over a decade ago. Tonite (9/11/2015) I ordered our favorite pie, which we have paid $20.23 for over the past 4 years. We always tip the delivery driver 20%. Tonite this same pie cost us over $28! This 39% increase in price is unacceptable. There is no way Rossini's can justify this increase, whether based on increased costs for overhead, ingredients or payroll. This is a bald greedy grab for profit, and we refuse to do any more business with Rossini's unless/until they rescind this price hike. I would encourage others to do the same. Has your paycheck been increased by 39% any time recently? I didn't think so. read more

Wow!!!! We were directed to Rossini's by a waiter at the lebanese restaurant across the street after learning the lebanese restaurants kitchen was not working!! I thought Rossini's was your typical pizza place...not so!! Wonderful atmosphere! Great food!! I had the Chicken with a Lemon Caper Sauce and my husband's dish was equally as good!! Great service and excellent food!!! read more

Good pizza. However, instead of serving it on a pizza tray stand, the waitress placed it on a hot tray on the table, right near my young daughter (with no warning about this). Luckily she didn't get burnt, though I'd hate to see this happen to someone else. read more

BE CAREFUL WHEN YOU PAY!!! This establishment adds on an 18% tip for parties of FOUR or more!! And while the itemized receipt does list it as a line item, there are no warnings or notices on the signature sheet of the receipt. We inadvertently gave our waitress a 50% tip because of this!! Do not expect them to have the integrity to bring it to your attention - they will let you do this and probably laugh as you leave the restaurant. And calling them afterwards gets you nowhere! Lack of integrity in this instance makes me wonder what else they are doing that they keep hidden! read more

We are new to the area, and were told that Rossini's was a great place to eat. We ordered take-out the first time, and were were charged $40 for 2 lunches and 2 drinks. By the menu prices online, we were overcharged by more than $12 dollars. The management refused to acknowledge the mistake, and would not refund the overcharge. The second time we ordered food to go, and picked it up. We ordered 4 salads, and got 2 Caesar salads, 1 salad from "another planet" (which was supposed to be a Caprese), but was nothing more than a big salad with extra tomatoes and small chunks of mozzarella, and an order of buffalo chicken wings. When discovering the mistake, I contacted the restaurant. The female that answered the phone immediately told me I was "wrong", and that she packed the order herself! I advised her that I was standing in front of the food, and two empty bags, and there was no antipasto salad, and no caprese. She continued to argue, and then reluctantly said she would send the correct salads to our establishment. Again, the order was wrong, and again the phone call, and again the arguing that the correct order was delivered. The food we did receive, was okay, but definitely not worth going back to this restaurant ever again...They need to train the help not to argue with the customer, and to pay a little more attention to detail when filling an order. read more

I have been going there for 3 years now and finally threw in the towel. Food is good, staff is rude. There is one waitress who is rude and cold, even went as far as calling me a liar when I called them to say our order was wrong! Then when I asked to speak to the owner or manager she told me he wasnt in, wouldnt give me his name, when he would be in or a number to reach him, I had to call another location to get the info read more

This place is awful! There quality has gone way downhill and their prices are always different - staff is rude and arrogant - go elsewhere!