I was really disappointed with this restaurant!!! I love Mediterranean food and living in Chicago gave me the opportunity to try really delicious authentic recipes. We went there recently for Sunday lunch, after a long time that we haven't visited the place ( another bad memory, hopefully changed but it wasn't the case). The food containers barely had anything in them, we ordered chicken roti, one of the most popular dishes and we had to wait like 5-6 minutes for them to cook it on the grill, chicken that was clearly not fresh. It was actually very dry and burnt. The rice was clearly old and the sides were ok, but just a bit there in the containers. The portion was very small, half a spoon of humus( not kidding)!!! We were very disappointed, especially that after half an hour we had some stomach issues!! Very upset and will definitely not go there soon!!! Too bad!! read more

I like this chain. I am writing this review sitting here inside Roti on Meecham Rd. They are extremely slow and ran out of many ingredients. Out of soup most of the day he said, about to run out of chicken kebab. Taking forever to make pizza so much that employee is discouraging for ordering it. Employees are sincere and good so this is not a complaint on them. Really poor operation. read more

I live in the city now and city people rave about Roti salads. I happened to be in the suburbs the other night and decided to give Roti another chance. Still highly unimpressed. I walked in at about 815. All the proteins and veggies looked "meh". You can tell they were sitting out for awhile. I should have turned back then. I got the chicken kabob salad with almost all the toppings. For almost $10 i was floored with the lack of food I received and the quality of it. UGH WHY DID I COME HERE AGAIN..and why did I pay $10 for a crappy salad. I didn't even eat half of it. I'll stick the classics like Pita Inn in Skokie and Salam in Albany Park. read more

Went to the Roti on Meacham Rd in Schaumburg last night. Without a doubt this was the worst service experience I have ever had at any restaurant. Not only was the order made incorrectly, twice, but when I complained about it, the manager decided to kick my wife and I out without a refund of my money. It apparently took the general manager to instruct the "store manager" that kicking a customer out because you don't like that they complain about your inept service and with no effort at refunding money spent might create something of a problem. When the general manager called me he insisted this was not the kind of behavior they expected from their staff. My question is this, if that's the case, then why did it happen? If the order was unclear to the staff the first time it was stated, then why didn't they seek to communicate they were not clear or make an effort to get clarification? Why do it wrong, twice, and then get mad because the customer isn't satisfied. What's more, this GM did nothing to explore getting additional information and attempt to understand what was happening. Apparently providing a refund to a customer who has been loyal returning again and again in the past counts for nothing. Refund the customer's money and then, what? Simply Priss off? As I said, no investigation was undertaken by this manager. Just another corporate stooge pushing a client out the door of what appears to be another failing chain-restaurant location. Other, earlier reviews, indicate there has been some history of bad attitude on the part of staff at this location. I suppose it makes sense. Staff bad attitudes provided by leadership that appears to care more about appearance than substance. Screw the customers, their just the jerks who are come here and make our paychecks possible. Perhaps it would be best not to explore this or any other customer issue any further, they might find something they would rather not see or take responsibility for. What's more, my wife was a hapless participant in this process. No apology was offered to her. No compensation was considered for the fact that this "shift manager" thought it would be appropriate to bring our order out to our table (the second time, also done wrong, again), drop it on the table saying, "there's your order..." Do you apparently not care about her patronage either? There is a lot of competition for food dollars in this area. It seems an odd philosophy to be so cavalier about your relationship with the people who make up the community you propose to serve. Seems the requests of a customer functions as an impediment to their apparent and entitled expectation for the community's support for their success to which they appear to believe the community owes them. Dream on, folks. Trust me, there is no benefit to be gained by patronizing this institution. There are many more deserving institutions to which to take your money. Just pass this one by and allow it to die the slow and painful economic death it appears to be committed to achieving. You can do better. read more

roti steals driver tips on catering orders. when they receive catering orders directly, they farm out the delivery to doordash...but they keep the tips intended for the delivery driver. they've been doing this for years. it's shady and unethical. read more

Excellent meal. Best flalafel we've ever had. Organic chick peas that you can really taste. The salmon kabob is delicious and fresh. Always fresh salmon and never frozen. A nice assortment of toppings and sides. The restaurant was clean and comfortable. Also there were gluten free, vegetarian and vegan options. And a friendly staff. read more

I cannot say enough good things about Roti---for rotisserie not "arrey yahan roti nahin milti?" It says "Modern Mediterranean Grill" in huge lit letters outside-- Indians make note. This particular location is amazing although I have gone to the Lincolnshire one as well. Again, I avoid rating chains but this one is worth breaking my own rules. Plenty of parking, nice seating excellent service and staff. Now for the food- I have eaten here, carried out and even catered---impressed and happy every time. First the variety of combinations is endless. rice plate, salads, wraps, flatbread pizzas even lentil soup. All kinds of fresh clean eating meats and veggies--my favorite is the chicken kabob and the cabbage slaw over the basmati wild rice with the green shug--the pitas are cute warm little pillows of YUM! Some of the best hummus I have ever had---the spicy one is great! And wash it down with any of the teas---pomegranate is my favorite carrot can be a juice meal by itself. The catering event I had was for about 12 people but they supplied more than enough and packed it all so nicely--it was warm and ready to serve an hour after pick up---I hear they also deliver. I love the salmon salad for lunch and have had a taste of the steak too---seasoned very well and again clean eating menu. I learned that the feta cheese is not like other feta cheeses because it's sourced in Wisconsin from some dairy which has gotten awards for this stuff. I give it a food academy award! Something for everyone---I still need to try the wrap and flatbread--- Good for groups or that lone extra feta cheese indulgence kind of day. Highly recommended and the staff at this location is stellar!!! read more

On my last visit to Roti the person making my falafel sandwich was being very unhygienic. As he was building it he stopped to rub between his nose and eye area. First he just rubbed his face with his shoulder then he went ahead and grabbed his shirt to wipe his face. Also instead of wiping the counter down with a rag he just used his hands and continued to work on the food. It would of been fine if he did that and changed his gloves, but that's not what he did. I do really like the food here and this was the only time i've experienced something like this. This worker needs to have some better hygiene practice. read more

I really enjoy Roti - they have good, fresh ingredients and having lunch here doesn't weigh me down like other options around the Meacham/Golf area. I also like that you can mix it up with rice or salad or a wrap and there are a variety of side options, so you can get creative with the combos. Service is quick and courteous. I like their variety of drinks as well, especially the Pomegranate Black Tea Lemonade - its a little sweet, but so, so good. I don't usually go out for lunch during the week, but if I do, it's almost always to here. Price is reasonable too. Shout out to Robert - super nice guy! read more

I work 2 min away from the restaurant... So I used to go there very often since it opened. But last 2 times I feel they are getting more and more stingy each time. The guy (Jose) with glasses, who was making my falafel plate only put half of the spoon full of sides in my plate and when I asked him to put A little more he literally put like one microscopic amount of food residue. The whole restaurant was empty on a Friday evening. They are going to loose a lot of customers if they get them mad no one is going to come back to get insulted. They lost me and definitely all my work people and work lunch parties. read more

I understand that they are new but they did a horrible job of training the staff. The food was OK but do not get the veggies they have this gross smoke char flavor that makes them taste burnt. The manager had to handle my whole order because the staff had no idea about their product or serving size....they should hire a smarter staff. Will never go back and will tell my company to continue to eat at Pita Pita or Naf Naf. read more

I had this place for the first time today and I am absolutely obsessed! They have this great poofy bread that is amazing! You can even get it delivered using UberEATS! read more

I had Falafel bowl with rice. It was delicious and filling . Falafel were moist and rice was nicely separated. The check comes at 10 with soda so this is good lunch option. read more

I frequent the roti locations downtown and really enjoy the food. The food at this location somehow tastes entirely different, in a very bad way. Dry, tasteless, and gummy. Yuck. read more

Service - very poor; everyone that works there look confused. they don't seem to know what they are doing. Food - freshness was questionable. I had chicken+veggies - tasted old and seasoning just consisted of pepper and salt? Vegetables were overcooked/burnt and soggy. Hummus and bread were edible. Atmosphere - Very 'Chipotle-like' atmosphere except they need to do a much better job cleaning the tables and taking the garbage out. Price - $6-$10. It is reasonably priced for what you get - in terms of quantity; not quality.... I just don't see this particular restaurant lasting if they continue to run operation like this. There are plenty of other restaurants like Potbelly's, Panera, Chipotle, etc in the area. You get much better value there. I would not recommend this restaurant to anyone and will probably not visit again. read more

Roti Mediterranean Grill seems like a great concept, they mirror Chiptole's concept on Mexican Food (which is highly americanized...) Roti tries to introduce their own take on Mediterranean food, and stresses the motto "Food that Loves you Back". Unfortunately this was not the case during my visit here. While they claim that their products are fresh it scares me to see that the food quality is abysmal. During my visit, I ordered a Falaffel and they ran out.. it took and additional 5 minutes just to get it ready. I patiently waited in what seemed to be a fairly empty line.. There seems to be lack of vision with the concept because most of the employees seemed to be confused as to what they were actually serving. The vegetables were burnt; the chicken was dry; the steak was overcooked and dry. I also ordered the Salmon which looked butchered and smelled as if it were expired... Is there an actual chef back there or is everything pre-portioned and thrown in the microwave? Granted this is a new restaurant, these mistakes are not a good representation of the quality of this brand. The staff seemed to be all over the place with no training involved. I understand this is a new restaurant but they seem to bite more than they can chew. No pun intended. The service seemed quite embarrassing as no one seemed to have a clue as what they were doing. When asked about a certain product they shrugged and looked at me completely clueless. My advice: stay away from this place.. people are getting sick here.. What a shame. read more

Big fan. We were leaving town after a wedding and wanted something filling but on the healthier side to help zap our hangovers away. Roti delivered. It's like Chipotle for Mediterranean food. And their tea and drinks were all amazing too! read more

The food was very flavorful but I could tell it wasn't that fresh. I imagine if I had gone there at a busier time it would've been fresher and I would've given it 5 stars. read more

I really like Roti for a quick and healthy meal. I would equate it to a less fresh version of Chipotle. It seems when I've had it in the suburbs the food isn't rotating as quickly so the salads become wilted and the meat dry. Overall, it's pretty tasty, but I would prefer to visit a local restaurant where the food is made to order. read more

Slow service, was out of stock of what I wanted. In general the food was tasty would go back again.

Food was fresh and delicious. I had the Mediterranean chicken salad. It was great. Staff was pleasant and service was fast. I'll definitely be back for more. Lots of options on the menu that I want to try. read more

Best fast food there is. Period. Delicious, consistently high quality for fast food. Salad 0late is especially good value.

This place looked promising until trying the food. The staff was very friendly and the place itself is clean and cool looking. It does have a modern vibe to it which is more memorable than the food. I would just wait a little longer next time and hit Pita Inn. read more

I really like the food here. I ordered for lunch and I the same day went back for dinner. The flavor a where just what I needed and wanted. My suggestion is to get the spicy sauce with the plate!! read more

WORST. SERVICE. EVER. The food was so-so but it's not worth the disappointing service. The employees looked like they didn't know what to do, took their sweet time, considering its "fastfood" and missed some order details. If I could give 0 stars, I would. read more

I went to this restaurant yesterday afternoon with my son. We were the only people in line and we stood there for five minutes without anyone acknowledging our presence. One employee had his back to us and the other two employees were changing a light bulb right in front of us. No attempt was made to take our order or otherwise say anything to us. We left since it was apparent they didn't want our business. read more

Solid quick dinner place. My husband and I both work full time and don't always have the time/ desire to cook. This is a great option if you still want to eat healthy, but want some one else to do the work. The salads are great. I almost always get two meals off of one order. And I don't feel guilty (or ill) after eating this fast food. read more

Great sandwiches but not zabiha so no idea how the meat tastes, but looks good! They are very clean, quick and consistent with taste. Their falafel sandwiches are excellent with hummus, red coleslaw salad, olives and cilantro. It's the 'Chipotle' of Mediterranean food in my opinion. It's pretty pricey for what they serve. This place is no match for the likes of Pita Inn though, which is cheaper and tastes much better. However, a solid place all around for a quick Mediterranean fix! read more

It's right next to my office so I stop in for lunch a lot. Pretty good for fast food Mediterranean and definitely a great option for a quick lunch. I like their Chicken Roti and the steak is pretty good too. The falafel is not your typical falafel and is quite different. I personally didn't like it much, but ymmv depending on what vegan foods you like. read more

We found this place kind if by accident. It was great! Wonderful pita sandwich full of your choice of meat and other add on stuff. Apparently they have more than one location, we ate on Algonquin Rd. Delicious! read more

For fast food, this place has it going on in terms of flavor, quality and nutrition. My hubby and I recently decided we need to eat healthier to so we had this for dinner last night. It was nice to feel good after a meal. We also enjoyed the little baklava treat. read more

Roti was just okay. The flavors were very mild and not as bold as I was expected. The prices for main dishes were great although I thought they overcharged for sides ($2.25 for 3 falafel). The staff was friendly and helped many people in the line with their selections. read more

Been to this location many times and it was just OK. However, my most recent visit yesterday, me and my wife both had pink, uncooked and bloody chicken. I dug into it to make sure that it's not a red pepper, spice, flavoring they use that makes meat a shade of pink or something stuck on the side but to our shock it was just raw, like the supermarket chicken before cleaning. My wife also found several uncooked piece's in her chicken roti. We immediately stop eating and left but I think damage was already done. The manager that was on the grill, bearded guy needs to definitely pay more attention before someone gets seriously sick. read more

So disappointed in Roti this time. Ordered online and they didn't get my order right - no Tahini, no hummus, no green salsa despite it being on order sheet! read more

Roti is awesome. Grass fed steak. Organic hummus. Delicious. I've been to the chain many times but this location once. I highly recommend Roti. Wish it was a national chain. read more

I thought this place is pretty good. Mediterranean Chipotle is what this is if you didnt know. I thought the sides all tasted good. The meat was not overcooked. I think its a good introduction to Mediterranean because its like whited down. read more

I love this place- it is safe for people with gluten intolerance and I am always pleased when a company understands things like cross contamination. read more

Wanted to desperately try this place! Was disappointed. Food was not fresh at all. Will not return. Staff was nice.

Great staff, great food! We'd asked about dairy ingredients and within 15 seconds, had a rundown of all the vegetarian and vegan options available. Great experience overall and it's nice to have fresh ingredients as a quick lunch option! read more

Five stars for the food. I am a fan of mediteranean food. Visiting Chicago from California, this is very good Medi food, reasonable price. I especially like the salad. been traveling around several states, this is one of the best food I tasted. Lucky you, Chicago. read more