USAA hired ATI Restoration for water mitigation at my home. During demolition, ATI punctured a live…read moreradiator heating pipe, left a temporary clamp, and refused to make a permanent repair. I had to pay $1,100 emergency repair to restore heat in winter. NJ DCA Complaint 30813100.OCP was closed as negligence. BBB Case #24757251 filed 4/16/26. USAA Claim #028435000-803 remains open with no coverage decision as of 4/17/26. ATI has not provided insurance info or reimbursement. I cannot recommend this vendor. Invoice and photos available. Update: Will revise if ATI or USAA resolves the $1,100 damage. Yelp Review - Copy/Paste: 1 star. USAA sent ATI Restoration for water damage. ATI techs hit a heating pipe during demo, slapped a clamp on it, and left. I paid $1,100 out of pocket for emergency repair because USAA said "it's under investigation." Filed with NJ DCA - case 30813100.OCP closed as negligence. BBB Case 24757251 open. Still no payment from ATI or USAA 7+ days later. If you use this company, make sure you have your own plumber on speed dial. Photos of damage + invoice on request. Will update if they make it right.

Worst experience ever! Do not use this company. The customer service is terrible, the delays are…read moreridiculous, and the lack of communication is laughable. I had damage from a storm and I was told the process would be done within 3-4 weeks max. The adjuster came out right away, then it took another 2 weeks for the 2nd adjuster (idk why a second adjuster was really needed), then the contractor finally showed up after 4 weeks and many many calls. I was told the work would take another few weeks. Now that everything is complete, I cannot get a detailed list of the repairs/costs. I finally paid the last amount due and I give up! They kept putting items in the bill that they did not fix so I kept asking for an adjusted contract. I had to keep chasing them down and they blamed it on me. They said I made changes...(I removed work from the list just to get things done. We did alot of the work ourselves because we got no response from them.) Bottom line...I don't find this company trustworthy at all.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

We used John Frinzi mold remediation service at the house we were selling and then again at the…read morehouse we bought . We couldn't have been happier. He shows up when he says he will and does the job he said he would do. He's a man of his word . He and his staff are very friendly and respectful. I highly recommend his company

From the owner: Green Home Solutions of Washington is the areas Premier Indoor Air Quality Expert and Mold / Odor…read moreRemediation Company. Our experience, education and training allow us to diagnose the cause and create a plan to remove it safely, affordably, fast and efficiently. This is accomplished through the application of our Proprietary EPA Registered Disinfectant / Fungicide that utilizes a specific blend of Plant Based Enzymes that not only kill mold, but go a step further by breaking down the allergenic protein components of the spore.

We needed some mold remediation and handymen services for the basement of our rental property. Mr…read more Rajay Kapoor of RHK Environmental Services was very punctual and professional and quoted a fair price all which were the deciding factors for choosing his services. When his crew had a broken van, Rajay promptly called us and rescheduled the work. His men were also very professional, did an excellent job and completed the work on time. Since we live about an hour away from the rental property, Rajay sent us pictures of the ongoing/completed work periodically to keep us posted. He was readily available for consultation, whenever needed and very flexible to make some adjustments in the work. He also provided the necessary warranty. We are completely satisfied with the high level of performance, reliability, quality, and value of his service.

It went smoothly.... It went so well that I won't hesitate to tell you to stop your search and call…read morethis man....do not feel uncomfortable....don't waste anymore of your time and don't let health issues become a concern.... Rajay is on your side....as he has been and is on mine.... And he is consistently reminding me to contact him with any questions.... Thank you Rajay for all. Description of work: I live in a building with severe leaks and a landlord that does all he can to avoid dealing with the problems...mold started to become visible on the wall and I decided it was time to call a specialist to come by....due to conflicts of interest with other companies near me, I chose to go out of my area and found Rajay... He didn't just reply once but he replied several times with various info.... Rajay's concern for my health and well being is beyond explanation... He came and did a full mold inspection and got me results that are forcing the landlord to address the seriousness of the problem.... I actually have to admit, I enjoyed my time with Rajay who came to my house as a mold specialist but left as a friend...

Stay away from these trashy con artists. They returned items moldy clothing in the same condition…read moreit was when they picked it up. Their supervisor stated that it was never cleaned. They are still attempting to fraudulently bill my insurance company despite never cleaning. They are holding on to 40 bags of my property despite the fact that they breached their contract.

RDC Restoration is amazing! Recently we had a leak in the ceiling from broken toilet seal and…read moreTucker and Anthony came out right away. Tucker did a thorough assessment of the situation and he suggested that they set up equipments to dry the ceiling. Because of their expertise, and, luckily for us, it was within the right time frame, they were able to dry up the ceiling and walls without doing any unnecessary work. This was the second time we used RDC. First time was in 2019 when we got a washer from Costco. While installing the washer, the Costco staff caused a leak from our laundry room to the basement and we needed mold remediation then. Russell and Tucker came to the rescue then and repaired the issue promptly and efficiently. Both times they were very professional, reassuring, and honest! They will also take the time to explain the restoration and help you with the entire process. We highly, highly recommend RDC to anyone concerned with water damage or mold issues!

I called them because I had a complaint and a problem with mold and and I was scared to fall asleep…read moreat night because I didn't wanna die so I called at 12:00 when I first discovered it. the owner was very rude and nasty and when I called he kept ignoring me and being really ignorant when I was just trying to get mold removed. Also their website said they were open 24 hours, but when I called, he proceeded to yell at me for calling at 12:00 when I was just worried about my pet and me getting sick.

I cannot say enough great things about Elite. We had some mold and water damage in our crawl space…read moreso I called them based on our plumber's recommendation. They came out next day and went to work on the remediation soon after that. They arrived exactly on time each time, within a small window - not a four hour to half a day timeframe. Tom took very good care of us-explaining exactly what the problem was and how they were going to fix it, and calling our insurance company to put the claim right in. You are in good hands with Elite.