When we began hearing a "gulping" sound coming from under our IPE wood deck in our backyard. We…read moreimmediately suspected it was being caused by a leak in the waste line that services the guest bathroom and zig zags through the yard to ultimately connect to the sewer line in front of the house, and knew this was an issue that required immediate attention. Unfortunately, our regular, trusted plumber was unable to schedule a repair for several weeks out and we were expecting company, who would be using that bathroom, the following week. After reading many online horrifying plumbing stories, we were wary of using a new plumber but knew we had to act fast. My call to another referral, after describing the problem, was met with an over-the-phone estimate of $2,500. Yikes! Despite being eager to get this repaired, I decided to get another estimate. Good Flow to the rescue! While they did have an initial charge to come out and provide a diagnosis and estimate, they told us it would be applied to the repair if they did the work. I called and spoke to Jessica in the office on a Thursday afternoon and their crew were here first thing Monday. Within less than 2 hours, they were able to carefully remove the 4 IPE wood boards, inspect the line, which had indeed become disconnected at a joint, repair it, replace the boards (undamaged) and pressure test it to ensure it wasn't leaking elsewhere - all for a very small fraction of what the other company had estimated. (I will add that we did have photos of the lines when they were installed before being buried and covered by the deck just in case we ever needed to locate them, so this helped; Good Flow told us to never lose these photos lol.) Good Flow was not only reasonably priced, they were professional, courteous and respectful. We are so grateful to have found these guys and won't hesitate to use them in the future.

Very disappointing experience with Good Flow Plumbing. We hired them for a significant plumbing…read morereplacement and later discovered that necessary work had been left unfinished, including a disconnected plumbing vent and a toilet that was never properly reset. We contacted Good Flow multiple times to have them return and finish the job. They scheduled a visit but never showed up, and subsequent calls and emails went unanswered. We eventually had another licensed plumber inspect the work, who confirmed that additional work was needed to properly complete the job. We reached out to Good Flow one final time in writing with the findings. We received no response. Issues can happen on a large plumbing job, but the complete lack of communication or effort to make things right is unacceptable. Unfortunately, we'll now have to pay another plumber to finish the work and cannot recommend Good Flow.

My water pressure was nothing after the city repaired the brushy creek water line. I called…read moreRoger's plumbing and they came out right away and discovered it was my water softener that needed new media. Water softener was taken on a Friday and brought back as good as new the next Monday. Great work and no issues. I have seen others complaining about the price and I do agree that the pricing is probably too high, but I didn't think it was materially higher than other competitors. I have also used them on a couple of other plumbing issues and always experienced great customer service and quality work. To me, that is worth paying a little more, but I do understand why some would not want that premium attached to their bill. Overall, I will continue to use them as my go to for plumbing solutions, but couldn't give 5 stars just because pricing is a bit higher than competitors. If you're looking for quality work, reliable and friendly workers, with good warranties at a slightly higher price point I would definitely recommend them.

Right before an out of country trip I had to take, I noticed my hot water heater was leaking. I…read morecalled Roger's Plumbing, we had used them in the past, and told my wife to go ahead and put it in. When I got back, I saw the 50-gallon replacement tank was installed with a mechanical controller Lennox 50-gallon tank. I had previously had 50 gallon with electronic controller. They charged me $4,600 dollars which included a Expansion Tank add on and Gas Line update. When I got home, I was a little shocked at the price and did a quick AI search to see if that was the going rate. Below are the results: AI Results got an estimate for a Lennox Pros model number WHGS050T40NAXS0601 with an added expansion tank and gas line update for a total of 4600 dollars in Pflugerville, TX An estimate of $4,600 is significantly overpriced for a standard, 50-gallon atmospheric gas water heater replacement in Pflugerville, even with the added expansion tank and gas line update. You are being quoted a premium "big contractor" price that is roughly $1,400 to $2,000 above the regional market rate. A Realistic Pflugerville Cost Breakdown A fair market price from a licensed local plumbing company should sit between $2,200 and $3,200 total. * The Lennox Equipment: The LennoxPros WHGS050T model has a wholesale cost to contractors of roughly $700 to $900. * Thermal Expansion Tank: A standard 2-gallon thermal expansion tank (required by Pflugerville building code for closed plumbing systems) costs about $50 to $70 in parts, plus about $150 in extra labor. * Gas Line Update: A basic gas line update (replacing the flexible stainless steel connector, gas valve, and adding a sediment trap/drip leg to meet code compliance) usually costs $150 to $300 in labor and parts. * Permit & Labor: The City of Pflugerville requires a residential plumbing permit for water heaters, which typically costs under $100 through the Pflugerville Permit Portal. Standard labor for a 3-hour swap is around $600 to $1,000. I guess I learned my lesson on this one!!!! No more Roger's Plumbing for me in a pinch.

Erik's team is amazing, got an opportunity to help my friend when I was visiting Austin and I told…read morehim I use Yelp from everything from directions to personal research. When I found this page, what struck me first was HE replies to everyone! Even someone who didn't have the best experience, but there is two sides to every story. Anywho when I called I got ahold of his wife (I believe) and they came out and inspected my friends water heater. Unfortunately it wasn't repairable but he gave us the best quote for a new one and was in and out in less than 3 hours. If you're in the Austin area, I'd highly recommend ET plumbing, I guess the name came from Erik Tracey and not an alien abducting a plumbing company. The whole Alien theme is too cool and I hate to end with a cheesy pun but this experience was out of this world.

ET plumbing are outstanding master plumbers. Eric and his team run a tight spaceship and his…read moreknowledge of the plumbing industry is deep. I would highly recommend ET plumbing for your next job.

Lanier Plumbing served me well, while they were in business. They closed in 2023. Benjamin Franklin…read morePlumbing has taken over their phone number. BFP charges a $99 service fee to just come to the property and does not apply it to the cost of the job, whether they do anything or not.

These folks have been to our home no less than 5 times over the last few years for various things…read moreand have always been quick to respond, incredibly reasonable on their pricing and always send professional and competent individuals. It's always a stressful situation when you must call a plumber, but these folks are top notch and treat us like royalty.

I cannot recommend L&P Plumbing highly enough! They came to my home during a very stressful sewer…read morebackup emergency, and from the moment they arrived, they were professional, knowledgeable, and incredibly reassuring. The technicians Zach, Alex and Ben took the time to explain exactly what was happening, answered all of my questions with patience, and treated both me and my home with genuine respect. They worked efficiently, resolved the problem, and made sure everything was functioning properly before they left. Their honesty, integrity, and quality workmanship gave me complete confidence that the job was done right. They worked with me regarding the costs and payment for the repairs. What impressed me most was their exceptional customer service. During an overwhelming situation, they were calm, courteous, and compassionate--qualities that are just as valuable as technical expertise. It's rare to find a company that combines professionalism with such a personal touch. If you're looking for a plumbing company you can trust, I wholeheartedly recommend L&P Plumbing. They turned a plumbing nightmare into a positive experience, and I will absolutely use them again for any future plumbing needs. Thank you, L&P Plumbing, for your outstanding service!

L & P Plumbing is the best. Victor and Braylen were able to come out within an hour and unclogged…read moremy toilet and sinks. They are always my go to plumbing company. The value is great too - they never try to over sale. Thanks L & P Plumbing!

Daniel is the owner and he showed up right on time. Took his shoes off at the door without me…read moresaying anything. That kind of quiet respect is rare. He replaced two leaking shower valves cleanly and checked the pressure regulator while he was here. Then he took a few minutes to walk me through what to watch for so I can catch small issues myself. When he wasn't completely sure about something offered to look into it. No hard sell, no padding the job. Fair price, clean work, zero drama. The whole thing felt like dealing with someone who actually knows what he's doing and doesn't waste your time, and wants to build a great customer base. This is exactly the kind of local business that deserves your hard-earned money! I've got a short list of local people I trust with my house. Daniel is on it. If you need a plumber, call him!

A plumber I trusted that worked at another company came to work at Burl's and so I intended to use…read morethem for a major plumbing issue found inside my walls. He'd moved on by the time I contacted them but the guys there were quick to respond, friendly and professional. The owner knew of a guy that had solved these types of issues in the past and he quickly contacted him. We made a time for them to come check out the issue and they did, quickly and efficiently. It was obvious there was a pipe issue and they were going to have to go into the walls which I was prepared for but they gave me a very reasonable estimate and we scheduled the work. I wasn't there when they did the actual work but my family kept me updated on what was going on. Even though it took most of the day to fix the issue, they were able to quickly find the problem, a pipe from the original build was poorly routed around a beam and there was no fall and that was causing water to constantly sit in the pipe. They got to it and replaced it and they solved the issue! For several years we'd been dealing with 2 upstairs toilets and a bathtub backing up and causing major leaks in the ceiling and they resolved it. I highly recommend working with Burl's as they are great communicators, problem solvers, and will get the job done. 5 STARS!

G&M did a full replacement of our old cast iron sewage pipes under our slab foundation. I'd…read moredefinitely hire them again. They are a family owned company and went above and beyond helping us get our nasty old pipes replaced. They were always available to respond to calls, answer questions, and made me feel like a valued customer. Their bid was also less expensive than several others I got for this job. If you are thinking about getting your cast iron pipes replaced under your house, I'd look no further than these guys. They'll do right by you and bust their asses until the job is done. Your money will be well spent with them.

I had issues with my water heater. One plumber came and tried repairing the issue with duct tape…read more He then told us he had to go and get a part and repair would cost $850 total. Stunned, I called G and M. They came with a glowing recommendation from family in Austin. They sent a plumber who addressed the issue without "going to purchase additional parts." The charge was minimal. Two years later-still working great. Happy to give them the highest rating!

Jack & Josh went up the hill (we really do live on a hill)…read more To fetch a pail of water (my pipe was leaking!) Jack didn't fall down & break his crown (thank goodness- he was truly stellar) And Josh came tumbling after (to assist like the true pro he is!) In all seriousness, we can always count on Cold Is On The Right Plumbing to help with any issues we may have (and there have been many lately!) Everyone is always so professional, friendly and helpful. Jack and Josh spent almost 7 hours here in the heat to get the job done on the same day that I called. They even helped haul away an old refrigerator for me! 5 stars 10/10 no notes!

I was advised by another plumber that we could save money if we found someone who had a sonar…read moredevice so the water leak could be found quickly instead of him having to dig to find the leak. I called Cold is on the Right, they said they had a sonar device & camera & could get to us that day. I asked what they charged & was told, "$344 for the 1st hour & $200 per additional hour." The area in question was ~10' in diameter. Billy arrived, looked at everything & I asked, "about how much does this kind of job run?" He replied, "repairs like this normally run about $970." That translated to about 4 hours total to find & fix the leak ($344 for the 1st hour + $200 for each additional hour). It was Friday afternoon, we were losing 18 gallons per hour so we agreed to have Billy fix the leak instead of waiting until Monday. ALL of this was VERBAL...no work order & nothing signed. BUT, Billy didn't have the sonar with him even though I specifically asked if they had sonar equipment to locate our water leak. He found the leak in just under an hour, but he didn't have the PVC on his truck to fix the leak so, he had to go back to the shop for that & was gone 40 minutes. It took just under 1 hour to fix the leak including replacing a sprinkler pipe that they broke in the process & when he finished he said we owed $970. $970 for 2 hours of work!!! I questioned that & Billy said the $344 was diagnostics only & $970 was the fee so, I called the office & Austin said, "we don't have a work order for your job." That's because there was not one. He then asked, "did they use any tools?" & when he asked that the second time I replied, "2 shovels" to which he replied, "we charge for tools AND we normally charge $125 extra for same day service." The lady I first spoke with never mentioned "diagnosing rates vs repair rates or additional cost for same day service much less a charge for tools." The office manager, Sydney did give us a 10% discount because we live in Lakeway & she agreed to a lack of communication on their part that she would address. This is not our first rodeo. I am 77, my husband is 81, we've built 7 homes & remodeled 6 others & $436.50/hr is OUTRAGEOUS! I cannot recommend this company.