Atmosphere is okay. Food is , meh, average Drinks are absolutely terrible. Go for the fun times and food, but bah' God do NOT order a beverage , i repeat , do NOT order a beverage . read more

Green tea and coconut martini drinks are delicious. The sampler is good but you need to order a side of steak fries to complete it! The Flatbread is a little doughy but tastes good. read more

Route 1 Grill House - Green tea and coconut margarita - Bars Near Me - Saugus, Massachusetts

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Very interesting and tasty menu. The location is unassuming but the quality and service are not. We were very happy with the meal and the staff. read more

The service was terrible. And when complaints brought to the management, the manager could not care less. He was rude while we were explaining why we were upset. Got overcharged on drinks and only were offered a $20 gift card. Never coming back! read more

Route 1 Grill House - a crowded dining area - Bars Near Me - Saugus, Massachusetts

in | Dinner | $50-100 I have been here a few times. However, tonight we had a waitress that lied straight to our face and a manager that could not apologize for his error, and refused to understand our point of view. Don't ever go there on a Friday when a band is playing since they will not let you know how limited your time is at certain tables, but then tell you the table you are sitting at has been reserved and you have to leave after spending about 400 dollars. I have been going there for a couple of years now, and will not be returning. I should have to 621 in Malden instead. read more

The waitress was pleasant but the food not so much. We went after hearing good things about the place. When we arrived there were 5 keno player/day drinkers at the bar. We were the only 2 people in a booth ordering food. I got the honey/teriyaki wings which were the highlight of the meal. My girl got the baked haddock. She choose a baked potato and asparagus as sides. The clearly was a mic job and the asparagus wasn't cut. The fish was most definitely frozen. She ate less than half of it. She also ordered a margarita that was so sweet she took 2 sips and left it. I sadly choose the chicken parm sandwich with fries. The fries were raw in the middle and the chicken was rubbery and had bits I couldn't chew. I couldn't pay the bill quick enough to get anywhere else. $90 later, I have a stomach ache and a disappointed soul. Will not return. Should have gone to 110 grille next door. read more

The food and service was great. We ordered the steak tips and turkey tips, and everything came out to order. We sat at the bar, which was 2/3 full, Bartender Shane was polite and attentive. Ambiance was nice, music was low enough to talk and Red Sox game was displayed above the bar. read more

Sad part is that the food was wonderful as was the ambiance . The two star rating is due to the service. When I called them, they said that they were open until 10 o'clock on a Saturday. Therefore, I made a reservation at 8 o'clock or 2 hours before closing. As soon as we checked in, both the hostess and one of the owners/managers mentioned several times that we were the "last reservation". From the moment we sat down, the waitress was on top of us to order and get out. We wanted to enjoy our drinks before ordering. Is that too much to ask? We are under 90 and actually wanted to enjoy our Saturday night. If you want customers out earlier, change the hours. Otherwise, don't rush and harass customers who come in 2 hours before closing. read more

The corn on the cob was terrible. It was as if the corn wasn't ready to be picked. It took forever to be waited on. The food took forever. I had the bbq chicken breast and it was bland. The mashed potatoes were good. We were sat in the room in the back which was decent as we weren't crowded into a small booth or table. I would not recommend this restaurant based on our experience. read more

Go elsewhere for take out. They can't even get a salad order right. Called to notify and got no compensation.

I was so looking forward to trying route one grow house with great expectations unfortunately they were totally the opposite. My buddy and I sat at the bar figured we watch a little bit of sports have some nice ribs a drink and enjoy. What we sat there for about five minutes before anyone even came over and asked us if we wanted a drink and brought us a menu was quite a wait for a large restaurant that was almost empty. About 10 minutes after were there a couple sat down on the left-hand side of me at the bar. Immediately one of the bartenders raced over and said hello to him and called him Chef Mike. Instantly brought him over water, bread and to set up some silverware plates etc. while my buddy and I are sitting there with no silverware no plates and no bread. I mean WTF I then proceeded to ask for bread in about 45 more minutes a basket with bread was tossed on the bar still no silverware no plates I mean come on lady. Meanwhile she starting a conversation with the couple next to me apparently Chef Mike is more Important than the paying customers???????? Finally she took our order I went with the triple combination which included a sausage ribs and steak tips and for my two sides I decided on the corn on the cob and sweet potato fries My buddy also decided to go for the triple combo but went with the mashed instead of the sweet potato fries. We ordered a cold beer which was actually served promptly and then waited and waited all the while Chef Mike and his female guest were already digging into their steaks. About five minutes after their mail arrived the waitress brought a meal out it actually looks fabulous. As we all know looks can be deceiving the portions were not actually accurate as I had 2 1/2 ribs and my buddy had four The sausage was just warm my ribs were just warm my corn was cold and my steak tips had way too much marinade on them like almost an afterthought not to mention both waters were under done. I do have to say the sweet potato fries were actually good but I think they were frozen but still tasted great. We asked for a one sauce in about three or four minutes late at the waitress came over and said who wasn't I supposed to bring you something in my body responded yes A1 sauce. She turned around grab the bottle off the bar and gave it to him in like three seconds imagine it was empty so we had to ask again. Jesus is getting tough because were trying to start a meal and the couple next to us is already and the bartenders are making small talk with them while we still don't even have any A1 sauce we finally asked again and they brought it from the other side of the restaurant. We then proceeded to ask for some melted butter for the corn on the cob and I remember the corn on the cob is called the waitress proceeded to say oh i'm not sure if we have any melted butter but there's butter in with the bread which the three packages of butter one already gone since they gave us four rolls. Is this place for real?? Then the final disappointment which is kind of hilarious we were paying by credit card and I watched the bartender go over to the POS system take care of our bill print out the receipt and proceed to give it to the people that we're down at the end of the bar. I was getting a big chuckle out of this because I saw where she brought it about five minutes later she came over and asked if we were all set my body since it was his credit card said well you have my credit card can I have it back??? I could only chuckle even hotter at this point while she skipping around trying to figure out where it was this was quite an experience unfortunately not a good one. I was going to give this restaurant a one star rating but just for the fact that they have cold chills the glasses for the beer I'll move it up to two but it's really not deserved. I plan on staying clear of the barbecue joint it's definitely a downer. I will say the location has an opportunity to be great I think they need to start with a brand new staff and maybe oversee the kitchen a little better and get the food out correctly until then I will not be returning and suggest you skip this place. read more

I always have a different experience here. The food is very good but sometimes I feel very welcomed and other times feel totally ignored. It's a little cliquey. They definitely cater to certain people. Tried to sit at the bar 2 different times but they were saving seats. I sat in a booth on one of the occasions. The seats at the bar were still unoccupied when we left. The second time I just left without eating. Like I said the food is very good but friendly, attentive service is hit or miss. read more

Steak tips were really good. I ordered delivery and was really surprised how good it was. I definitely want to visit the restaurant to try out some other items. read more

I went to Route 1 Grill house last week and my server Jessica was absolutely wonderful! She was extremely knowledgeable with menu. I got to try some really great drinks she had reccommended. I had the steak tips which were so delicious . I also tried the chicken park egg rolls as well which she mentioned was the special and these were a hit my children loved them.It was a busy night but she was very attentive, interacted with my kids alot , such a sweet girl. We will be coming back for sure! Great service . read more

Long wait to be seated, food was ok, service was sub-par at best. Our server took a long time to get our drink order, was slow to bring the drinks, took a long time to come back for food order, kept forgetting the items she was to bring to the table. After we ate, it took a really long time for the check, I observed three tables around me who all seemed to be having the same experience I was. Steak tips were descent Mashed potatoes were instant type and gross Chicken parmigiana dish was ok. The food wasn't good enough to outweigh the poor service and long wait to sit. Probably wouldn't go back. read more

Route 1 Grill House - Bars Near Me - Saugus, Massachusetts

I give this place 0 stars! Worse experience ever, first of all it took forever for the server to come over to the table and check on us and get our drink orders. But we stayed and tried to give it a chance but the food was the worse disappointment Of all. How can you mess up a grilled chicken spinach salad is beyond me!! And the steak tips we ordered weren't even tips it was one whole piece of steak stretched out like it was hit with Thor's hammer, absolutely disgusting! Chicken tenders my son ordered were actually chicken nuggets with a side of Tabasco sauce to be used as dip!! WTH, waste of money and waste of time! I'm off to have a decent meal some place else! read more

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Been dying to try this place! Finally I made it. Sat at the bar and an older gentleman took care of me. He was awesome, kept checking on me, showed me options, made sure my drink was always full... great bartender. I ordered the red sangria which isn't on the menu. Was really good wish I could of had two. For food I got the chicken special. It's 2 pieces of chicken cutlets in a garlic wine sauce. There wasn't a lot of sauce some of the ziti was dry. I really liked the chicken but I would probably not get this again. I'll have to try the steak tips next time. Restaurant was really clean!!!! Will deff be back to try more:) read more

Route 1 Grill House - Bars Near Me - Saugus, Massachusetts

This place recently opened, so I totally get that the staff needs time to get acclimated. Hostess was friendly. It took the waitress over 10 minutes to make the initial greet at the table, so we were ready to order everything when she did. Our drinks were never refreshed throughout the meal : ( But the food came out very quickly (so the kitchen's on their toes!). Our waitress flew by at one point saying she'd be right back, but it was another 5-10 minutes before she did. We arrived just before the dinner rush, but it was in full swing by the time we finished (so I understand why it was hectic for our waitress and the rest of the staff). Food prices are good ($20 for a rack of ribs, $16 for a pulled pork sandwich). Drink prices are alright ($12 for a martini). Once they settle in, I think this will be a decent place for quick eats. read more

Went tonight the steak tips are soooo good if you haven't been there you have to try it, our waitress Amy recommended them, and I'm so happy she did.. we all had a nice relaxing dinner, everything we had was delicious... read more

Came in with our family to have a late lunch. Wasn't too busy, looked nice. We ordered a classic hamburger, loaded baked potato, corn and a kid's Mac & cheese. The only good items weee the hamburger and the corn. The baked potato was clearly left over from the previous night and dried out. The Mac and cheese had a fishy taste to it. When we mentioned this to the server, they didn't seem to inclined to fix it. The explanation for the potato was that they didn't have the batch done for the upcoming dinner shift. At least they took the items off the bill. read more

Been here before and got steak tips and mash.. I've had this meal plenty of times and it was good . Tonight was no the case .. the tips were good but the mash were horrible .. the bartender asked me if she could get something else and I said No .. but asked her what happened to the mash .. they use to be delicious.. she went in the kitchen to ask but never told me why .. you go from awesome to wtf!! From the texture to taste .. read more

Went here for dinner and drinks with the family and the experience was something crazy. The whole time the waitress is totally over charging everything! Wife asks for the house tequila and the whole time she is giving my wife Don Julio and we didn't realize until we saw the bill. So we ask her what is the house and she says Don Julio... but its not! The bartender confirms it isn't. Then at 8:30 they decide to kick us out because untold to us that table is reserved for that time, so we were forced out. Manager was rude about it, the waitress was a liar and the host was also rude. Never going back. Over priced for Texas road house food! read more

Ordered house salad with shrimp. The salad was very basic: mostly iceberg lettuce, two grape tomatoes that had been cut in half to appear as though there were four, and three slices of cucumber. For an additional $7.95 I added shrimp to the salad. What came were for small medium sized shrimp and although they were nicely grilled, they were way too expensive for what you get. Baked sweet potato was substantial and well prepared. Overall, I am let down with the experience. I can get a lot more than this and still eat healthy for the $21 dollars I spent. read more

Route 1 Grill House - $7.95 for 4 small shrimp. Butter included to show size... - Bars Near Me - Saugus, Massachusetts

Awesome bland of appetizer and gourmet dining meals. Restaurant is in a great commuter location, and has an awesome sports pub vibe with quality music systems read more

The Grillehouse Food, service, and atmosphere are great. The ribs, burgers and steak tips are spectacular. The bar service is great and the atmosphere is friendly and warm. read more

Every single thing we had was bad. I got the steak tip dinner and my mom got the 1/2 rack of ribs dinner. Each dinner came with a salad and choice of sides. When the waiter brought over the garden salads, we were shocked. Each plate was filled with a flattened, limp pile of iceberg lettuce. Each salad had exactly one cherry tomato sliced in half. Each salad had half of one slice of cucumber. The salads are served on plastic plates that slide around on the table when you try to eat. Freshly baked rolls were brought to the table, but they were undercooked and still doughy in the middle. The waiter brought our meals about 5 minutes after he brought our salads. Since the salads were so bad, we didn't mind not finishing them and moving on to the meals. The food came out super fast, but everything was room temperature! My medium rare steak tips: they were mechanically tenderized to the point of being mushy. Coated in some kind of ok sauce. When not mushy, they were chewy. My chosen side of mashed potatoes: after trying them, I asked the waiter if they were real. He said yes. Maybe they got waterlogged while being boiled, or maybe they don't mash them with butter or cream. Bland and watery. It came with gravy that was cold..and was it turkey gravy????? My mother's ribs were chewy and gristle-y. And room temperature. Her chosen side of green beans were cold, not even room temperature. When the waiter asked how the food was, we said everything was pretty awful. He said he'd come back later to see how we were doing. He did not send a manager over. We were not looking to have our bill reduced, but were just so perplexed by how consistently bad every single thing was. read more

This is one of those places where everyone's going to have a different rating depending on what they consider most important. If you're looking for great service, this isn't the place. It wasn't horrible...it just wasn't good. Our waitress spoke incredibly fast, and brought out our entrees when we had just begun our salads. Speaking of salads, if you get the side salad that comes with the meal, then be prepared to travel back to the 80s, as the side salad was pretty much 90% iceberg lettuce with a massive amount of dressing just dumped all over it (to the restaurant: Iceberg lettuce has zero nutritional value and is about as low brow as you can get. Also, dressing on the side!). Now if you are only interested in the meats, then the place is amazing! I ordered the ribs/lamb tips combo and it did not disappoint. The ribs were fall off the bone and slathered with a delicious sauce. And the lamb tips (medium rare) melted in my mouth. Also, if you do go for a dessert, the cheesecake had real strawberries on top and not that nasty syrupy canned stuff (and the slice was enormous taboot!). Rating is probably closer to 3.5, and would love to give it a 4 someday. Will definitely go back for the ribs. read more

Ok gonna give a . So this is the second time I've been here and the food has been consistently great. Best steak tips I've ever had!!Seriously. Now a little back log. I ordered turkey tips the first time I came here. Ended up with the steak tips after a bit of confusion between the bartender and myself. No biggie. I typically order fish whenever I go out. And if I order steak it's filet. My second time back we came here specifically to see the bartender Melany and Felicia They're great at what they do. Fun sassy friendly attentive. So ya we came for the girls and the dang steak tips ! Off the hook delicious! We like watching the game here too. Nice TVs not too loud. Comfy seats. Nice atmosphere! read more

Beware! My friend was charged an extra $100 on her cc last night by Danielle. We were a party of 6. When my friend called today, the woman who answered the phone aka Danielle told her that "sometimes that happens" when the restaurant runs credit cards but don't worry they'll make sure to fix it before the bank processes the charge. haha I was born at night but not last night!! This place won't last. read more

1. Steak and cheese egg roll- nasty 2. Kids ribs- delicious the fries- nasty- 3. Parmesan wings- very tasty. 4. Flat bread pizza- not so good 5. Steak sandwich- on a scale of 1-10 - 3. Would I go back- no! read more

Would give it 0 stars if I could. They don't follow COVID protocol whatsoever. Kitchen door swung open and we saw the kitchen and waitstaff back there talking all with their masks off, then put it only covering their mouths coming out every time. We got corn on the cob which was grey...steak tips burnt to a crisp...and the service was terrible. We will not be coming back here again. read more

Visited this place on a Sunday for dinner . Seated in a nice clean , comfy booth with 3 other people . Great to see a full local restaurant again .Our waitress Anastasia was the complete package , fast , friendly and hands on . We ordered steak and cheese egg rolls and fried calamari, both were very good . I had the Hilltop burger , med well and cooked to perfection, quite possibly one the best I've ever had . As for the others , baked haddock, sausage sandwich and steak tips , all were excellent. We will definitely return in the near future. Great job guys ! read more

This was without a doubt the one worst experience I have ever had at a restaurant. My Daughter and her boyfriend were visiting and we wanted to take them to a nice restaurant. I live in Salem and the restaurants were all booked. We first arrived and the parking lot was near empty,and we decided to dine in tent since it was nearly empty. Waitress Daniella seated us came to table and gave us menus. Fives minutes later she showed up to get a drink order. We asked for a drink menu because we wanted to order beer. We immediately wanted to order because we were hungry. She took our drink orders and started to walk away to tend to guests that just showed up at host stand when we started to give us our appetizer orders. We had to practically yell out the order to get her attention. She even came back a few minutes later because she forgot the order.It was so off-putting. 10 minutes later Daniella showed up at table with drinks. We ordered the pumpkin beer that came in bottle ,but she poured it into glasses at bar. We were confused because we assumed it was draft, but she quickly told us that it came in bottle and only 12 ounces thats why it appears short in glass. Who does that? You are suppose to deliver the bottle with glass. We ordered our Entrée, Steak Tips and my Daughter got Salem. The Cheesesteak rolls were dry and no taste, Calamari was just ok. Daniella delivered the Entrée and we immediately ordered another round of drinks Steak tips were good , but the baked potato was very undercooked and dry. Salmon was very dry and overcooked. Danielle never came back to touch table during our meal. She forgot our drinks and we ate 90% with totally empty glasses. My daughter poured her drink in my empty glass. We all caught Danielle taking a few steps from door realizing she forgot our drinks. She turned around to get them and when she returned, she apologized and lied that they were changing keg. She then started to remove the plates when were weren't even done.My daughter was still eating her salad. I told her the Salmon was very dry and my daughter tried to eat it because she was very hungry. She just said she will talk to Chef. That did nothing for us!!! Danielle asked if we wanted anything else as we had full glasses of beer. I said not at the moment and she then dropped the check. Assuming we wouldn't order another drink then left. She picked up my credit card and I never saw her again because she had another server drop the credit card slip to be signed. It was absolutely terrible service 10/24 2020 at 3:50 PM I still tipped as I normally tipped read more

First time here and definitely will not be my last! Fast and attentive service. Great social distancing. Steak tips are probably the best I've ever had. Sweet bbq and tangy sauce and cooked a little more than I usually like but still juicy and tender. Grill house wings for an app were amazing. Crispy and tangy sweet I can't wait to get them again. Only complaint is they were pretty small. Great cosmo. Will be back! read more

I think the ribs were the worst I have ever had. True they fall off bone but no flavor and greasy and fatty. Wasted money. I won't be back. read more

We went to capital grille in Burlington yesterday for lunch. BY FAR Route 1 Grillhouse surpasses the quality and service that we had at the Capital grill. Fresh food. Amazing steaks and even better service. read more

First time here and I have found a favorite spot!! Food is delicious, fries and onion strings are addictive!!! Steak tips are very tasty. I mean, everything we ordered was delicious!!!!! . Staff is very friendly and accommodating. Our waitress was very nice and friendly and warm. It's awesome to find a place with great staff and delicious food read more

We decided to give this restaurant a try while driving down Rt 1. This location seems to be the kids of death for many restaurants. We hoped a packed parking lot would be an indication of a great restaurant. For a Saturday night a 35 minute wait wasn't bad. The restaurant seemed to have adequate waitstaff & busboys they turned over their tables with great ease. We noticed all the tables around us had received bread, we didn't get any until our child asked while our entrees were being served. Our entrees were good, albeit a bit salty. My husband had the steak tips. He enjoyed them but felt the sides were lackluster. My burger was good but far more rare than medium rare. My bottom bun was a soggy pile of mush due to the excess juices from the undercooked burger. All in all it wasn't terrible but not a place I'll be running back to. read more

Driven by this place on Rt 1 in Saugus. I ordered the ribeye and my BF had the Hilltop Burger. Both were delicious. We had the calamari and cheesesteak spring rolls for apps. Both were really good. Drinks were large and enjoyable. We will be back Great atmosphere read more

Route 1 Grill House - Bars Near Me - Saugus, Massachusetts

went and visited salem for the first time, needless to say i will never set foot here again. servers are absolutely horrible. specially shout out to our worthless lying waitress Jessica. read more