1. Routsong Pet Loss Services

    1. Routsong Pet Loss Services

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    Dayton, OH

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    Routsong Pet Loss Services

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    7 years ago

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    Poochie Bath Grooming

    Poochie Bath Grooming

    (31 reviews)

    Have used Poochie Bath for years. New ownership shocking. Took my 3 pups, and due to their…read moreinability to flex their schedule my pups did get mats, After dropping them off I got a call that it would be $25 per dog extra due to matting. I said the prior owner never charged extra, was was informed that she is no longer the owner and, their words, the TORCHURE they would put my pups through costs extra. WHAT? I suggested they cut the mats close and a few weeks later we could groom them as normal. They refused and told me to pay the extra amount or come pick them up. Well, I don't pay the normal amount and expect them to be TORCHURED much less pay more for that. I picked them up. . Please, if your dogs are anxious about going there, maybe they aren't being taken care of the way they should. If I could rate less than a 1 I would.

    Absolutely do NOT take your furry children here. You trust that they are taken care of, and you…read morewould be mistaken. We have brought our dog there a few times now, and this time our dog went on a near death adventure. After handoff of our dog with the young blonde employee with our dog in our walker harness and leash, we went to the car to unload the 2nd dog, and instead had our 1st dog go darting across the parking lot. No lease, no collar, no harness. He then proceeded to run terrified through the huge parking lot and across 4 lanes of busy traffic on Indian Ripple Rd. The employee then stood on the sidewalk and said 'oh, he won't come back to me' and just stood there. We were finally able to find him and corner him in a back yard nearby (after hurting ourselves to get to him with the fence). The staff absolutely did not give a damn about the safety of our dog, didn't make any attempt to get the dog after their negligence, and then acted like nothing happened (nor were they in the wrong). If our 2 year old, 30lb pup was hit by a car this would be an EXTREMELY different conversation, police report, and insurance claim.

    Luna's Dog Grooming Salon

    Luna's Dog Grooming Salon

    (5 reviews)

    PSA: Dog abuse at Luna's Dog Grooming Salon…read more Today at Luna's Dog Grooming Salon, I witnessed a disturbing situation. A groomer with pink hair was aggressively shoving a large golden doodle down in the bath because the dog wasn't cooperating. By not cooperating, I mean the dog was completely shut down (scared) and not moving. She had both hands on the dogs body and was shoving it down about 4 times in a way that looked similar to someone giving CPR. When she noticed me watching, she quickly looked away and avoided eye contact. I immediately reported what I saw to the woman cashing me out who just said she would tell her manager. I went back in to speak with the manager directly. She said she would inform the owner of the salon. I asked for a follow up from the manager and they said they have my number. The salon has cameras that should have captured everything. Despite this, the employee was still allowed to continue working with the same dog. When I expressed concern and suggested she be removed from handling animals immediately, the response I got was: "We're probably going to put the dog up anyways because she isn't doing well." As I sat in the parking lot, I saw the same groomer outside with another dog. For context, I was only there for a nail trim, and the rest of the staff seemed friendly. But the lack of action after reporting clear mistreatment is very concerning. Personally, I would not feel comfortable leaving my dog in their care. In addition to that, if you know anyone who has a dog groomed here or more specifically the owner of the golden doodle please have them reach out to me. It sounded like they were going to call the dog owner to pick up the dog since it wasn't cooperative. This was between 1230-1pm.

    I would love to leave ZERO stars as a review, but the lowest they had was 1. It's okay, I'm just…read moregonna get to the point: I left my Australian Shepherd mix and my Maltese-chihuahua mix, and they only groomed my Australian Shepherd and handled my Maltese very, very badly. It was all because my Maltese peed on the floor, which tells me she was nervous. Then the manager, Renee Maynard, started doing my Maltese's back paws, where she is sensitive, which made my Maltese defensive. Mind you, my dog has acted this way and has been to multiple grooming places. And then when my girlfriend and I came to pick up our dogs, Renee tried to rebook us so she could sedate my Maltese to get her groomed, which she's never ever had to get sedated in her life to get groomed, let alone sedated in general. I wouldn't recommend this place even if they were the only grooming place available. And honestly, the only reason why we came in the first place is because Renee says she has 7 years of experience, but after what my girlfriend and I witnessed, it sounds like she has ZERO years of experience I will NEVER come back to this place nor recommend it what i do recommend is that if you go to this place that you have a better time grooming your said dog at home yourself. Again, HIGHLY DO NOT RECOMMEND.

    Routsong Pet Loss Services - petservices - Updated September 2026

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