We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

I had several antique Middle Eastern rugs that were rediscovered after the death of my family…read moremember. They are family heirlooms that meant a lot to my ancestors who immigrated to the US and were in desperate need of cleaning and repair. We also did not have a lot of information about how old they were and where they came from. Reza's rug gallery was able to tell me the age and origin of the rugs and I received them back thoroughly cleaned and beautifully repaired. The service was warm, personalized and quick. I am so happy I found Reza's Rug Gallery to care for my family's treasured rugs.

Reza was incredibly patient and helpful. He helped us find the perfect rug for our space.read more

I've been back to Exotic Rugs many times since my first visit a year ago, and each time I've…read moremanaged to find something beautiful and one of a kind to take home. We now have five rugs from this store, each one bringing something a little different. The prices are as good as any I've seen, the selection is amazing, and the owner Reza is an absolute pleasure to talk to. I've been to well over a dozen rug stores in the Chicago-Evanston area and in my view Reza's remains the best, hands down.

Eli was so lovely to work with. I purchased an antique oriental rug from an estate sale that needed…read morerepairs and cleaning. And another kilim rug that needed repairs. They did a beautiful job on the repairs. They are truly masters at these delicate repairs. You cannot tell there were ever any holes or tears in the weaving. They look amazing. Highly recommend coming here for any rugs that need repairs or cleaning!

Very professional - cares about his customers. Had an issue with rug and was very prompt in…read moreensuring we were satisfied. Highly recommend if you want to purchase a rug from someone who is both knowledgeable and personable.

My husband and I had a great experience working with Rouzati. They were very patient, efficient and…read moredid a beautiful job on our stair runner. Highly recommend!

My husband and I are extremely pleased with our experience with Rouzati Rugs. We got runners for…read moretwo sets of stairs: a gorgeous wool rug runner from India, going up to our bedroom and then also pet friendly nylon runners for stairs with heavy traffic near the side door. We also got a runner for a hall and some pillows. We are very pleased with the excellent attention to detail, the effort Mina Rouzati, Mr Rouzati, Anthony, Ali Rouzati and all the staff put in to make sure we were happy with the results. They showed us many rugs, spent a lot of time with us and made creative suggestions that helped us immensely. We also appreciated that we had different options for different parts of the house, and could get both utilitarian and handmade wool carpet. The technicians that came to lay the rugs were exceptional and lined everything up beautifully. We recommend Rouzati Rugs highly! Thank you Rouzati Rugs.

Quick, efficient, good cleaning results. Lorenzo and Ricardo also graciously laid down the special…read morepad I had for on top of my wall-to-wall carpet to keep my Persian rugs in place.

I have a vintage handknotted, Moroccan rug ithat Oscar Isberian United States cleaned and…read morerepaired. They did an amazing job!!! Lorenzo and Oscar for making it such a wonderful experience. Great service and workmanship.

They changed their name and moved farther north into downtown Evanston but carry the same unique…read morefair trade items, and still at reasonable prices. I took my daughter here to find a gift for her friend and she loved it. In under 30 minutes she had several items picked out and we quickly and easily spent over $100.

A staple for gifts (for yourself or others) & a store you can feel great about supporting!read more

Ordered hallway runner from online store (EBay). Was having 20% off summer sale. Very quick…read moreshipping, well packaged. Rug was clean and securely stitched on edges. It is stunning! I am so pleased. The listing had enough photos that I was able to accurately judge the colors and condition before it arrived to me in Ohio!

Customer service was great! They sent several photos of the rug I was interested in. The rug is…read moreexactly as shown in the photos and I love it. Delivery was extremely fast as well (2 days). I would purchase from again. Linda

We trust Allegretti Rug Masters to clean our numerous Oriental rugs. They use eco-friendly products…read moreand are very careful to make sure that the rug is not damaged in the cleaning process. Mark Allegretti personally guarantees the quality of their work. The one time we did have some slight dye run in a rug, he took it back and cleaned it two more times to make sure it was just right. His staff is also very professional and courteous. AND they will pick up and deliver even outside of Evanston (we live in Andersonville). As for their showroom - WOW! Mark takes the time to get to know your personal preferences and can pull out rugs that you will fall in love with. He's patient and does not pressure you to buy anything, knowing that a quality rug is an investment. Last time we were in, I could not make up my mind between two rugs and flippantly asked for a "buy one, get one free deal." He actually did come down on the total price for us and we went home with both rugs! Overall, I highly recommend Allegretti Rug Masters. Mark is a really great guy and all the staff is top-notch. Their services are professional and thorough, and they stand behind their work.

Our area rug always looks beautiful when it's returned. We've used Allegretti for about 6 years,…read moreand always been happy with their work. They are more expensive than other places, but you get what you pay for.