My boyfriend and I got pedicure together. The prices are reasonable. I got a regular pedicure which was around $20 with gel and my boyfriend got an upgraded one that was $35. We did not have to wait at all. They are very good at nails and they are very polite, but the place is a little dirty. one thing that really bothered me was that while I was getting a pedicure she dropped one of the tools on the ground and then just picked it back up and used it on my feet again... read more

Royal Nails - Nails left over from previous customers - Nail Salons Near Me - Kapolei, Hawaii

My favorite place to get my feet cleaned up, they are very professional and polite. Sometimes wierd stuff on the tv but thats the worst of it for me. Always come back. read more

Ask for Kelley and tip her good! Me and my husband always see Kelley, no other woman is ever as bold or as skilled to touch my husband feet. When we do side by side pedis I get Tina, she's the next best thing if Kelley is busy or not there. Kelley is detailed and takes her time. She can do amazing designs and clean waxing. She's the best and I continue to go to this establishment for Kelley and Tina. read more

Royal Nails - My Fourth of July colors. Perfect, no outside the line nail polish here (my pet peeve). Done by the awesome Kelley. - Nail Salons Near Me - Kapolei, Hawaii

I am very pleased with my regular polish manicure & pedicure combo ($35) and received a 10 minute shoulder massage for an additional $10. I live in Makaha and am pleased to find this new place so I don't have to drive to Kapolei anymore for pampering. The ladies were friendly and the shop was very clean. I will definitely return. Thank you! read more

Royal Nails - Nail Salons Near Me - Kapolei, Hawaii

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Came in today for a gel manicure and pedicure... I'm super picky about the shape of my nails, told the nail tech i only wanted my nails filed not cut and she did exactly that, no pressure to cut or anything. Every place I've been to on island tries to cut my real nails down to skin before they put on gel polish it's so frustrating. The ladies here were super sweet and not in a rush at all. When i chose my color (yellow) she said it was more vibrant if i added white underneath before the yellow and it came out so perfect! No ones ever done that before. I smeared my pedicure and they fixed it twice with no problems. Love how they pride themselves with their work. I'll definitely be coming back regularly. read more

Great place to get nails done because they are decently priced, always give really good customer service and they're so fast!!! They're always busy so I recommend to go when they first open or when they're near closing. They also offer waxing services. read more

I can comfortably say, that before i started coming to Royal Nails Kapolei, I've always walk away from a nail salon contemplating whether if i like my nails or not. Now when I visit Kathy, I start falling in love with my nails before she even finishes! I would HIGHLY recommend royal nails to all friends and family. You guys should ask for Kathy if you ever decide to visit here :)) read more

Royal Nails - Nail Salons Near Me - Kapolei, Hawaii

I went here for a quick gel set. They are extremely busy, so if you did want an appointment, you need to come when they open. I was with my sister and our friend. We had to wait thirty minutes to be seated. I was seated last and I had the woman that ran the place; she takes the calls and booking. The woman in charge was not personable at all, no hello no nothing. Just, "sit what do you want today?" I asked for the acrylic, which the base is $30 and an additional $15 for gel polish. Originally I had asked for an acrylic over top my real nails just to have the additional strength. She didn't want to do it. So I just did the acrylic tips. She cut me multiple times with her e-file. I would flinch my hands and say it hurts but it didn't bother her. I figure I already started, so I might as well finish. She finished gluing the tips and proceeded to the acrylic. I wish I took a picture when she finished. The acrylic is uneven and extremely noticeable since I got a very transparent pink polish. When I was done curing my nails, I noticed high balls of acrylic stuck to the tips of my nails from the extra acrylic that looked at the tip. After I was done, I noticed the nails were not all the same length and the tips she glued on didn't fit properly so it was causing a lot of pain to a few fingers. Fast forward 2 days, I noticed lifting on almost all of my fingers. The tips have cracks in the acrylic due to tips not fitted correctly. I will never return to this place again. I do not recommend going here. If I could give this place 0 stars I would. read more

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This was my first time ever going to Royal Nails. I had high expectations because my friend recommended me to go and do my nails there. My nail tech did a perfect job at filling my nails and shaping it. But, I was disappointed to find out that my middle nail is dull looking with tiny bubble spots in it. Super upset about it. It seemed very rushed. Not sure if I'll be returning. read more

Royal Nails - You can see the dullness on the middle nail but the bubbles just can show. - Nail Salons Near Me - Kapolei, Hawaii

I have NEVER not tipped. But the service here was horrible. I get you are trying to get though customers, but you could still be polite when you're rushing through. I also don't think nail salons should just rush though services because people are waiting. I would rather wait and get good service than to get in right away without an appointment. read more

Never coming back. Had a refill done and it was fine until I came back for the next three days with my nails just snapping off. Finally Anna, the owner, did a repair. The entire time she repaired 2 nails she kept saying how "whoever"did my nails made it to thin. Yeah, your employee! Next day I came back again because the one she repaired snapped! I asked her to do it over again and she did, but not before complaining. Oh and she did the worst job on my nails. It's been 5 days and two of those "repairs" broke. I don't know what supplies they use or if it's there techniques, but it sucks! Staff- most are nice. But they all talk on their phones and it's very unprofessional and unsanitary. Anna was very rude. Never coming back here.ever! read more

Worst experience ever! My nails are uneven. The polish color is blotchy. My cuticles were not trimmed. Le applied one coat of polish. I've been getting my nails done for decades. I've always had two coats of polish. When I asked for a second coat because the color was noticeably uneven, she said it would be an additional $10. Very over priced for a fill -$42.00 then an additional $10.00 for an additional coat of polish. Very unprofessional! read more

Totally disappointed!! Horrible service & horrible French tip manicure!! My daughter came in with her grandma to get her nails done for Banquet, her FIRST time doing so, and what!? They messed her up!! The lines were crooked, the tips were chipped before she left AND they even had white spots of polish left on the sides of her finger towards the base!! Not only did they do an absolute terrible job, they had no remorse whatsoever!! When we picked her up & saw her nails, we complained to them. And what did they do?? ABSOLUTELY NOTHING!! They just said "Oh. Sorry." They didn't even offer to refund or even FIX their crap job!! My teenage niece had to paint her nails over because they left it and did a better job that these "certified" nail techs!! Never coming back again & I'd NEVER recommend this horrible place to anyone!! Shame on you Royal Nails!! read more

Royal Nails - Horrible job!! Absolute disgrace!! - Nail Salons Near Me - Kapolei, Hawaii

Very disappointing! Where do I start!? First,I made a same-day appointment for 12:30pm pedicure appointment. I called just before 11am. When I got there about 12:15pm, I told them my name and that I had made appointment, but I noticed the lady was a little confused when she was looking at the schedule book. When I looked at the schedule book, I didn't see my name anywhere on there. I guess someone, whoever made my appointment, didn't follow through and log it. Well, not a big deal because they took me right in. Pedicure was okay. I had a man doing my pedicure. I decided I wanted a gel manicure too. He sat me at a nail station after my pedicure was done so I thought I would have one of the girls doing my manicure. Well, it was the same guy. He was horrible. I told him I wanted box or square-shaped nails. He said it was too short. Well, La Mour in Pearlridge did it for me; and I was pleased with the turn out and my nails were short when I went there too. Now, onto the actual painting of the nails. It was very sloppy. Where the paint comes up to the cuticle line is very uneven. It looks like I could've done a better job painting it myself. He even wanted to do a second coat on my pinky that had a bristle on it from the nail polish brush, even after I pointed it out to him. He kind of looked at it, gave a dumbfounded look and proceeded to apply a second coat. That's when I told him, 'You don't see that bristle!?' Then he stopped and went on to my other fingers and indicated that he'd come back to it. Also, he'd often miss painting all the way to the side of my nail beds. I could see it was clearly missed. I had to point that out too. At this point I could tell he was getting agitated. When he messed up another finger nail and I showed him, he stopped-go-stopped-go with trying to fix it like he was contemplating just "throwing in the towel" which he made clear when he asked me if I wanted him to remove everything and have someone else start over. Umm...he was already almost done. I didn't have all day to start from the beginning. I told him that I didn't have time for that. So he began to fix the problem but I could tell it was a half-ass effort. Even when he'd fix it, I still wasn't happy with it, but he'd give that attitude like, 'that's the best it's gonna get.' At the tail end he told me to wash my hands. I wanted to see if he was completely done because there was still small spots of nail polish around my fingernails and a pretty big smudge on the top of my hand. When I confirmed that he was done with me, I told him about all the nail polish spots he didn't even bother to clean up. Instead of using polish remover, he used those cuticle clippers. By this point I could tell he was irritated. Well too bad!! Don't do sloppy work! He started working fast and swiftly, and clipped a part of my skin on the side of my nail bed. I said, 'Ouch!' He probably thought I was acting or finding something else to complain about, but sure enough it started to bleed a little. When he took me to the register for me to pay, I showed him how it was bleeding and then he started talking to one of the lady workers. He gave up and left it to her to handle. I wasn't looking for any kind of discount, but I just wanted to show him the lousy work he did. She told me sorry and that accidents happen. When she said that, then it made me a little upset because I started feeling that maybe I shouldn't be paying full price for lousy service that I wasn't happy with, and it was sounding like an apology-but-you-still-have-to-pay-full-price for this, but to my surprise she told me she would give me a discount...okay that's nice, I thought; but it was nothing to get excited about. She followed it up by saying that they could give me $5 off. That's it!? Oh well! I'm not going back there again. I wish I had gotten another nail technician. *I attached a photo. You can see how the paint that comes up to my nail bed is uneven. I think I could have done a better job. read more

Royal Nails - Their service menu... - Nail Salons Near Me - Kapolei, Hawaii

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SHOUT OUT TO TRAVIS! He did an amazing job on my nails!. Will definitely be seeing him again. Ladies don't forget to request TRAVIS! Thanks again!. read more

Royal Nails - Nail Salons Near Me - Kapolei, Hawaii

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I had scheduled an appointment only to have my feet soaked for over 15 minutes until the nail technician finished up with her customer. So I guess it doesn't matter if I have an appointment or not. I felt very rushed when there were more and more customers walking in. My pedicure looks good so no complaints there. Just the atmosphere and environment was not relaxing. I'll probably come back again but definitely not when it's busy. read more

Went in with my mom at 2pm on a Wednesday. The salon was super slow but no one greeted us when we walked In. I got the hot stone pedicure- not worth $45. My mom got a full set and her technician did not listen to what my mom wanted. Other than my technician, all other employees were rude. There were 4 techs sitting In The pedicure chairs with their feet up playing in their phones. They were watching loud videos and laughing loudly with each other. This was definitely not a relaxing experience. Every tech answered their phone while working on customers. Super unsanitary since they have gloves on then they touch their phones then they go back to working on nails. I will not return to this salon. read more

Not even a FULL WEEK and my nail already broke off without even me knowing it. I came here to do a refill and I am not rough at all with my hands and it just broke! Not to mention I paid $50 for this.. so upset and so not worth my $50. I try to like this place bc it's convenient but every time I come here I always get disappointed... read more

Royal Nails - NOT EVEN A WEEK OLD - Nail Salons Near Me - Kapolei, Hawaii

This is my sisters favorite nail salon bc she's all about the deluxe package with the paraffin wax and the hot stones. I got it once and it was great. I just can't pay $50 for a pedicure so I get the basic one and still enjoy it. I like this salon bc you can call ahead and they will save a chair for you. read more

Royal Nails - Nail Salons Near Me - Kapolei, Hawaii

I got a manicure done by Ami- my go to since forever! She doesn't rush your service, when you show her a picture of what you'd like, she really makes it exactly like you want it. She is honest when you ask her an opinion, and lastly, is the sweetest nail technician. I always feel so comfortable when getting my nails done with Ami. At my recent visit, I showed her a picture of what I wanted, and she showed me something very similar, and turns out, I love what she suggested more than what I originally wanted! Thank you, Ami! read more

Royal Nails - Nail Salons Near Me - Kapolei, Hawaii

I was referred here by girlfriend because I needed a trim down on my acrylics. No fill, just a trim. She had gone a couple days prior and paid $8. I went today and paid $10. Within a couple of days they raised the price by $2 bucks?! WTH. Do they make up their own prices when they feel like it? I don't understand, but it sure seems that way. Plus too, the guy who trimmed down my nails was so quick and left my nails uneven. Ended up going home to correct the problem. Never going back to this establishment again that's for sure. read more

Came here for the first time as a walk- in. They took me right away. The colors (I chose) look fabulous and for the price you pay, you're getting a pretty good nail service. I think in general if you're going to a nail salon like this, you don't typically expect 5 start service, but they were nice and did a great job. My gel manicure could've been a little more neatly done, but my pedicure was awesome and the massage was on point. I was overall happy with my experience here and wouldn't mind coming back. read more

I loved what Ana did w/ my ugly nails. She did amazing work. Walked into salon around 620pm, got instantly seated with Ana and she started her magic on me. Walked out the clinic at around 7pm. Pricing was okay, I spent around $50 bucks for a gel manicure set. And I wanted to ask why the price went up, since I was reading the price listing and it stated $35 and up. But either than that, I'm happy with their salon and quality work. I toldher exactly what I wanted and she perfected the shape I wanted. Thank you! read more

Bui-exceptional service. First time and pretty Much the only spot I will come to for my nails. Just moved from LA so I'm pretty happy I found my new nail salon. read more

Decided to get a pedicure and brow wax last minute, went in on a sat morning, it was SUPER packed! But I was able to get in the spa chair right away (I did end up waiting like 5 min to start). It was a good pedicure but I feel like the tech could have spent more time on me (got the Royal hotstone) but since they were busy it felt rushed. And then I got my brows waxed, I'm pretty sure the lady double dipped with the application stick, I can just imagine how many times she's done that. GROSS. First and last time I get my brows done here. read more

I didn't even get a pedicure all I got were my nails painted and got charged $40!!!!!! Fuck this place.

First I come here all the time I need my nails done. Anyway My husband and I are leaving on a trip. We decided to get pedicures done. The technician who helped my husband was not friendly at all. Poor poor Customer service. She also waxed my eye brows and did a crappy job and didn't wax the middle of brows. I knew I should've walked out. But I wanted to give her the benefit out a doubt since I come get me often. On the other hand the technician who did my pedicure was great. Although the rocks were super hot I jumped. It was ok. He still did everything else great. read more

I rarely write reviews but this was hands down the worst manicure I've ever had in my life. They moved me from three different seats with three different people until they handed me off to this guy. I started to tell him what color I wanted and he ignored me and aggressively grabbed my hand. He was super forceful with my nails to a point I had to tell him he was hurting me. He ignored me and kept violently filing my nails. When he would grab my hand, he would yank it to where he needed it. My nails hurt so much the next day, I couldn't tolerate having the acrylics on. They just never felt like part of my body because of how clunky they were. The worst part is.. he wouldn't let me wash my hands in between each phase. Just filed your nails and there's dust everywhere? Moving on to the acrylics. Acrylics filled and more dust? Straight to painting my nails. My hands felt so disgusting by the end and all the dust in the nail made it look clumpy and thick. That's completely unhygienic. When I looked at my nails. They were completely crooked despite all the filing that it looked like I had broken fingers. I ended up going somewhere else the next day. The whole time I figured maybe he was about to get off work when I came in, but before he has even finished, he started setting up another client. I sat with my hand still in the cure light before someone else finally told me I could pay in the front. It was clear he had no formal training, and was definitely unlicensed. The place didn't allow for tips and they obviously care about quantity over quality. Needless to say, there's no way it was worth the $52, and I won't touch this place with a nine foot pole. Sorry I didn't take pics, I got them replaced too fast. But TLDR, go anywhere but here. I thought it would be fine, and I tolerate most things well including pain, but the product wasn't even wearable or worth the pain he put me through. read more

I was going to Target, and my 14 year old daughter wanted to get her nails filled, so I dropped her off and went to target. Their price online says Gel Nails Fills $25 so I gave her $30 figuring that was enough for the tip too. She texted me that the lady (she didn't get her name) told her $40 because her nails were long. So when I picked her up i paid the $40 plus tax. I asked her how was it? She said awful, worst place ever. The lady was cutting her with the dremel tool (buffing/shaping tool) over and over. The lady getting her nails done next to my daughter asked her if she wanted her to say something because she could tell she was hurting my daughter, but my daughter was too embarrassed. The nail lady was also very rude when talking to my daughter. Sometimes I think adults think they can talk down to kids , but kids are people too , especially the kind that are paying for a service. I will never take her back .....lesson learned. read more

Forget this place - I've been going here for 2 years, it's been consistently decent, until now. Over a year ago I got rhinestones on my nails & they fell off within days - I went back & they fixed it, which I appreciated. My last visit with Coco was great, she does a nice job, however, that same night my gel mani polish peeled off one nail, then I noticed 2 of my toenails were smudged, probably from thick polish. I went back to have them fixed & Coco was there- she fixed my toes, but was working on someone else so had another tech fix my nail next to her. I don't know what language they speak- but Coco OBVIOUSLY made a rude comment about me or my nails- which made all the technicians around laugh too. OBNOXIOUS- I always tip over 20% and expect a $70 mani/pedi to last at least 2 weeks, not 2 days! Insulting experience & I will NEVER go back! Horrible customer service ‍ read more

I do not recommend this nail salon. They do not know how to properly schedule their appointments between clients. My friends and I appointment was at 11am. It is currently 1pm as I am writing this and I have still yet to be seen. There was a group who walked by after we've been waiting for an hour, they seem to know one of the employees and I guess that got them in earlier. It's unprofessional to be taking clients based on favoritism. I understand that they are limiting the amount of people in at this moment because of COVID-19 but having clients wait two hours without even an explanation and seeing other clients get in before you is unacceptable. read more

Awful experience. Waited an entire hour for a pedicure. She scrubbed my feet wayyyyyy too hard with a cheese grader- I was in pain because it was uncomfortable. She was not nice and had lots of ignorant things to say such as "looks better" in a inappropriate tone. I also wanted a fill and eyebrow wax but I cancelled the full cause it was was getting late close to 8pm. I did get the eyebrows waxed and that was just an awful idea. As I sit in the chair, it's a dirty pillow and she wants me to lay my head on it . I tell her not to take too much off my tails of my eyebrows and she says okay. As I start I say I only want a clean up and not to touch my tails because they are thin. She begins with the wax and I'm like she going wayyyy to quick. I feel her plucking away so I get up and look and it's no tails left on my eyebrows. I was furious and I called her work ugly. She did nothing I asked and knew it cause she said I just had to do it or it wouldn't look right and said I didn't have to pay because I said eyebrows take months to grow and I have been growing mine for a very long time. I been going to Lu eyebrows the best place on Oahu and I will never goto anyone else again. I have learned my lesson read more

Horrible experience. Today was my birthday and I was in the area, in need of a fill, wanting to pamper myself a bit on my special day and unable to get into my usual spot. I'll start with the pros- Was able to be seen right away as a walk in on a Friday afternoon The lady who started my nails was very nice. Seemed to have a good color selection Cons Was never asked if I wanted my nails cut down but she cut them anyway. Didn't ask if I was happy with the final result Gel topcoat kept getting bubbles in it even though my hands did not touch anything while they were in the dryer And it goes downhill from there. After my nails were done, I noticed the edges near my cuticle were uneven on two of my nails and not covered with top coat so I politely pointed them out to her. I was worried about potential lifting and she said someone else would fix it and then left for the day. My issue was never about the way the color turned out. The lady who had to fix the errors was rude and unprofessional in the way she spoke to me, on my birthday of all days. She assumed I was upset about the color when that wasn't the case and I explained and showed the cuticles to her. She yelled at me several times to relax and I told her the way she was speaking to me made it difficult to relax. It was as if she was blaming me for the lady who did my nails not taking the time to check and correct her work. She spoke to me as if I were stupid and nearly brought me to tears in front of all the customers in there. While she fixed up the unevenness around my cuticles, I'm extremely upset with the way she embarrassed me. Doing nails is a detail oriented process and it's not like I had a special design or anything fancy done- it was a simple acrylic fill. I came in with a light blue/green color on my nails and chose a deeper shade of blue to go over it. Seeing that my nails had only been painted once because they were a new set, I knew the process could have been done but this lady made it seem like I was requesting them to walk on water or something. I've had acrylics for almost a year now and can get by on 3-4 fills. I've gone from gold to blue and to ombré acrylic powder in the past but today, I chose a color that was in the exact same color family and have been told by many nail techs that it's an easy task to fill a darker color acrylic powder over a lighter one that's the same color. I also know it can be done because I've had it done many times before but the nails she fixed made the color uneven and patchy. I didn't want to lose a finger so I didn't say anything but I'm still not happy with my nails. I realize nail techs work hard and some people out there look down on them but I am not like that. I smiled, tried to make small talk and be as polite as I possibly could but after the way she spoke to me, I just wanted out of that place. I was so upset I didn't tip and usually I tip 25% or more because I love getting my nails done. I wasn't even thanked after I left and I'm still pissed I wasted $41 and had my birthday ruined. Save your money and your sanity- use the gas and drive to Perfection Nails in Mililani. Much more professional and a relaxing experience. I also forgot to mention that I didn't get the name of this extremely rude woman but she worked at table one near the cash register and seemed to be the one who was in charge. Too bad for future customers if that's how she likes to treat them when they come in for services they are willing to pay good money for on special occasions. read more

This place does not deserve a star. Instead of using acetone to remove the gel nail polish I had on, the lady (forgot her name) used a cuticle nipper to peel it off. She had an attitude when I asked her to make sure all the nail polish was off my nails before she go scraping from underneath my nails and telling me I have ingrown nail. It was my first time there since Oasis nail salon was close I should've just waited til Monday but I really wanted to get my nails done. Never going back to Royal nails ever again. read more

I'm sorry because I hate being THAT customer, but my manicure was junk, suck, lame. I came in with a picture of what I wanted, but I just hoped to switch the colors a little. A simple black nail with a silver tip. I have small hands, so my nails are a little small, but still no excuse for how poor the final product was. I'm not a very "in-your-face" customer, so I thanked the person who helped me, paid, and left. And the more I look at my nails, the more I hate them. Honestly this quality I could've probably done myself. Even another one of the nail techs came over and said something that I couldn't understand, but if she was complimenting the work I'm going to have to wonder what the standard is here. Don't think I'm going back there, and I wouldn't really recommend them to others looking for something specific. read more

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I've been going here for years once a month for a pedicure. I've used several different techs and never had an issue. I was assigned a new guy today who was very tentative and I'm not sure he even understood the process of a pedicure. He made me put my feet in the empty tub with no water proceeded to turn the water on then told me to put my feet up out of the water and he started removing nail polish, cutting toe nails, sanding etc. I never got to soak my feet! I'm not sure he understands what the water is for. After he was done he had me put my feet in the water. He then had me remove my feet one at a time and rubbed on the salt scrub. He lightly wiped his hands across my one leg and then proceeded to throw lotion on top of the scrub without removing it from my ankles and feet. Needless to say it hurt. After I complained he stopped on the one leg and rinsed my legs off. I never got a leg massage and only got lotion on one leg. He then painted my toenails but wasn't going to put clear top polish on but then I asked he put it on one foot and on one large toe but forgot the rest of the toes. Needless to say I was not happy. He appears new and doesn't really know what he's doing. When I go back next month I will be sure not to get him. It's a roll of the dice with these techs now that they've expanded into a much bigger operation than what they used to be years ago read more

Came here to fix my nails due to a previous place doing a bad nail job and read reviews on royal nails. Most clients I noticed go to Bui who is a nail tech here, & gets amazing reviews due to his work. I can say he is amazing and very precise with the way he does nails for his clients. Tell him what you want and he will give that to you. Made an apt with him for 4pm, & he was running a bit behind so personally texted my cell to let me know prior before me coming in. Loved that. His work his amazing and he definitely knows his stuff. I can say I am now a loyal customer to Bui. Love love love my nails!! read more

Royal Nails - Done by Bui. Amazing work! - Nail Salons Near Me - Kapolei, Hawaii

Always the best service!!! Use to come here every 2-3 weeks years ago before I moved. Now back on island came back and still great service, reasonable pricing and totally satisfied with my pedicure! Will always come back read more

In need of a place to go trying to get in quick due to someone watching my son , my normal nail place was booked so I was recommended to come here ! Got greeted when walking in that was nice , the place didn't have that foul smell of chemicals that was nice ! I sat quickly and was seen by TONY , he was great ! I ended up just getting a gel manicure due to them not being able to razor my callus on my feet it was fine ! The manicure was quick about 25 minutes ! Simple it came with a quick hand massage that was nice ! Tony had a great personality if your in the area and is looking for someone who can give you a basic mani and can hold a conversation ask for TONY :) read more

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This place is amazing! It got really busy as I was getting my nails done but my technician was really good and did not make me feel rushed. Would definitely return back here! read more