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    US Bargain Limo

    US Bargain Limo

    (98 reviews)

    Theater District, Midtown West

    I wanted a Sprinter van to drive my 8 friends around NYC. I was very hesitant when I made my…read moreinitial booking. But Sam was great to work with and reassured that the Van would be as described and the price would be good. I was concerned when they asked for half of the money up front, and had a no cancellation policy (I believe within 14 days). However, Sam was great in communications and reassured that everything would be great. On the day prior, he reached out and texted me our driver's name and phone number. The driver called me and was promptly at our hotel for pick up at 10am (we booked from 10am-8pm). The van was new, cleaned, and all that we could hope for. Temperature control was great. there was bluetooth for audio and usb chargers on board. Jackie was a great driver and new his way around town. We made stops and he was also there to pick us up. Communication was done via texting and was great. I would not hesitate to utilize US Bargain Limo again. Price was very competitive as well.

    Horrible! This company completely ruined what should have been a fun and memorable night…read more We specifically asked for a PARTY BUS and received PHOTOS of a PARTY BUS and expected a party bus experience. What showed up was nothing like what was represented. Had accurate photos and descriptions been provided, we never would have booked in the first place. They promised a party bus with leather seating, music, lights, bottled water and a professional driver. What arrived looked like an old handicap van with none of the above mentioned included. What a huge disappointment! What made the situation even worse was how they handled our concerns afterward. Instead of taking responsibility, apologizing, or attempting to make things right, they repeatedly blamed us, accused us of "complaining," and even demanded that we apologize for their mistake. Their entire focus was arguing over whether the vehicle was technically a "mini bus" instead of addressing the fact that it was not what was advertised. ( we have all the messages showing what they promised ) The issue was never the name of the vehicle. The issue was being misled about what we were paying for and then being treated with complete disrespect when we raised legitimate concerns. We have a full list out of what their 'mini bus' was supposed to include and it was NOTHING like what arrived. We spent our hard-earned money expecting a certain experience for a special occasion, and the company failed to deliver. The lack of accountability and customer service afterward was honestly more disappointing than the vehicle itself. I would strongly recommend staying away from this company if you're expecting an honest and respectable business. Would give a ZERO

    Royalty Rentals - partybusrentals - Updated September 2026

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