Extremely rude and unprofessional. I called to make an appointment for a day later in the week and was cut off and told to call back during business hours. If RSB doesn't want to be bothered during the weekend, I would suggest letting the phone go to voicemail rather than chasing off business with nasty conversations on the phone. I wasn't even able to discuss what I needed done or whether it was an emergency or not. Couldn't tell you if they do decent work or not because I wasn't even able to get that far read more

My electrical circuit in my kitchen went out so all my food in the refrigerator was at risk. I called RSB Electrical and talked to Reno (the owner). He was able to get me an electrician within an hour! Chase was very professional and knowledgeable and was able to identify and fix the problem in less than a hour. I am extremely happy with RSB Electrical, his rates are very reasonable and the work is high quality. I will definitely be using RSB for any future electrical work I need. I highly recommend you give them a call. read more

So my friend has an Airbnb in the Arcadia area and just had a new guest starting a new stay when the bathroom lights stopped working. She was freaking out so I told her to call my electrician in Surprise but he was not available today so we took to the old Google. RSB got a call and Reno answered. Answered her questions and said he would have a guy right out. He met us at the condo right on time. Turns out it was just the breaker was mislabed and he explained what might have cause it tripping in the first place. Service call was $80 but they were on time and professional. This problem was solved within one hour of calling them and we were grateful. I get the feeling that if it would have been a bigger repair it would have been just as smooth. These guys are not messing around. read more

100% satisfied customer. My telephone call was answered like a 9-1-1 call and the RSB Team immediately triaged my situation and sent out a experienced and qualified electrician within 90 minutes of my request for service. Upon arrival, one of the owners / electricians (Reno) identified the problem as a bad GFCI outlet and initiated repairs. To a civilian, the GFCI appeared to be operating normally but to the RSB expert, it was clear that a bad GFCI outlet was the reason that multiple outlets connected to that circuit were de-energized. As a residential customer, I have a high level of appreciation for this company's responsiveness and consummate professionalism. The funny thing was, Reno sincerely apologized for not getting to our house sooner. RSB is now on speed dial...... read more

I called RSB late in the day and asked a few questions about a project I am working on. Robert answered the phone and was very helpful and knowledgeable. He answered my questions and gave me some ideas on what I should think about. He quoted me a reasonable price and was not pushy. I was really impressed with the whole call. I would highly recommend giving these guys a call if you need any help. read more

After wasting a lot of time in home centers trying to get my outdoor lighting situation worked out, I realized I needed professional advice. These guys had some great information on their website, so I gave them a call, made an appointment and they came out right away. I could tell as soon as we started to talk that I'd made the right move by calling a pro. Not only did Reno have an excellent grasp of the problems I was having with my lighting, but he was able to suggest solutions to my needs which far surpassed any of my ideas/ expectations. I also realized that having them do the job would result in a vastly superior result. I'm greatly relieved to have found this company. am looking forward to my outdoor lighting project being expedited because they were really flexible with my schedule. Pictures to follow! read more

Bought a new house with a (high) ceiling fan that didn't work. Even though the fan itself looked fine, I figured the problem was in the wall. Thankfully, I made the right choice and bought a new one. Called another electrician first but got no response, so I tried RSB. Sure enough Reno showed up on time and was able to replace it at a very reasonable price. Definitely calling RSB again for the next electrical issue. Thank you!!!! read more

Great service. Reasonable price. I Would definitely recommend them. Called them for an electrical outlet that I had wired incorrectly. They were able to come out same day within 30min! read more

So lucky to find these people. New to AZ this year. I had 2 ceiling fabs not installed properly. On time at 8 am! Professional, friendly, so helpful. Chase and John were great. I will be a return customer. I give them 5 cacti ! read more

They responded to my call right away and were able to get me in within an hour. They installed a new controller for my ceiling fan when the old one quit responding. They were in and out quickly. I would recommend them. read more

Awesome! I had to get some work repaired after the Maintenance Man from hell messed up. I loved that I was able to schedule right away and he worked with my schedule. And he showed up early (how often do you get an exact time instead of a 2 hour window AND they show up on time?). So we are off to a great start. He was able to quickly diagnose and fix the problem fast. This job wasn't dragged out to increase the price but done very quickly. His charge was VERY reasonable. And he's just a really nice guy. So excellent service, price and customer service - can't go wrong by hiring! I will be recommending him to family and friends. read more

Robert came out to solve a problem with a series of kitchen outlets that were malfunctioning. This was a difficult electrical problem that eventually led him to find the problem deep in my breaker box, a damaged wire that was not at all obvious. He then moved forward quickly and expeditiously to get everything wired as it should be. He was a pleasure to talk to, he has a college degree in addition to his training in the electrical trade. While he charged by the hour for his time, he diagnosed the problem and finished the work quickly resulting in an excellent solution and a fine work product. This also resulted in a reasonable price considering the amount of testing and investigation he had to do. I would not hesitate to call him again with any of my electrical needs. Highly competent, professional, smart and a pleasure to meet. read more

Finally got around to finishing this review for Reno and his team. Simply put, they run a marvelous electrician service. Talented, capable, and courteous. I called them because we were having a lot of issues with out outdoor lighting and a finicky bathroom outlet. Reno answered right away and we schedule a service call. They were on time and hassle free. Took care of everything and were in and out for half of what we expected to pay. They just seem like really good people and now I can use my hairdryer in the bathroom like a normal person. I cannot recommend them more. read more

Reno is great!! I fried one of our circuit boards today which left half the house without power. He helped me troubleshoot exactly what the problem was. Once we realized it was fried and needed to be replaced, the cost to replace it was unfortunately out of my budget, no matter what electrician I called. He walked me through, step by step, how to replace it myself. A trip to Home Depot later, we have power back in our house! He could have easily taken advantage of the situation and required us to have him come out for a service call, troubleshoot it himself, and fix it himself. Instead, he gave us the tools and information to get it done ourselves. He's our number one guy now, should we ever need anything! read more

I'm a small business owner in Mesa, AZ and one of my restaurants blew a leg in the 3 phase converter. Half of my stores power was out. I searched for a reputable company online and came across these guys. I was nervous to use someone I wasn't familiar with, but the owner assured me he could have a guy on site within an hour. 25 minutes later a very professional service tech showed up and had the problem resolved within 20 minutes and I was back in biz. Thanks guys! read more

This company was absolutely amazing. I had some very strange, unnerving electrical problems at my home and they were out there in no time. They diagnosed the problem, fixed it, and the charge was so reasonable. They saved my home from burning down. I highly recommend them. And oh yes. They were so personable, so kind, and for those who are very concerned about Covid-19 they wore their masks the entire time they were at my home. read more

Thank you, thank you for going to my rental house. Very much appreciated all you did, thanks for making my tenant happy.

I thought I has a simple problem with two of my outlets; but I am never that lucky. I talked to Reno and immediately liked this guy. He got right to helping me troubleshoot the problem and pointed out a few problems it could be and gave me some ranges. I had them come out and they showed me what was some really bad wiring that was not to code. He gave me a fair price and they got to work right away. It ended up being a bigger job than expected because of some unforseen wall issues. It was clear they had a ton of experience and the right tools. Ill tell you though, they guys were hussling(Probably had other jobs that day). In my time I have had chances to hire an electrician and this is an outfit that is a cut above. I have another electrical project in my garage that needs a few more outlets so I will be calling them back soon. read more

Very helpful with the questions I had on upgraded dryer. Will reach out again for future electrical needs.

I called them Monday to move a ceiling light and add and outlet to a storage room. Today being Wednesday and I haven't received a call back. I guess they are too busy for the smaller jobs. read more

He was on time, quick and efficient, explained everything that I needed and it was reasonably priced

Installed two chandeliers in my residence. Reno showed up on time, extremely professional, and did great work at a very reasonable price. Will definitely use RSB electrical again!! read more

These guys are efficient and affordable. They came out the same day I called because I had lost power in my house. They fixed it in under 20 minutes. I would highly recommend them to anyone. read more

These guys are extremely knowledgeable and professional. I don't know much about electrical work, so I appreciate Reno taking the time to educate me and fit me for the right fix (rather than trying to upsell). Quality work in a timely manner! read more

I wish I could leave 0 stars. I called for an estimate and whoever answers the phone interrupted me twice mid sentence, barely getting any words out. When I told him he did not need to interrupt me, he told me I can call someone else. Good job losing out on a probably 8k job. Should have read the other negative reviews before calling, they are all true. read more

I called RSB Electrical when the bathroom lights at my rental property went out. They were there within the hour and fixed the problem quickly and efficiently. They were extremely professional and knowledgeable and gave me a lesson on my circuit breaker. I also found out they are open 24 hours a day for electrical emergencies! I would recommend them to anyone needing electrical work. read more

Very rude, I called and they hung up in my face I wouldn't recommend them. I was very polite and he didn't want to answer any questions, I give them a negative -10 for rudeness to customers, 0 customer etiquette read more

I initially thought it would be a great idea to do my own electrical work but quickly realized I am way outside the ability to tackle the task efficiently and, well, safely. I called RSB and they came out same day! Robert did an excellent job in a timely manner charging a price that was well worth it. I will be using them for all my electrical needs in the future. Highly recommended. read more

I live out of Arizona but own a residence in Arizona that needed an electrical issue resolved. This was the end of Dec. 2014 and I have just finished fixing the damage they caused. My caretaker called RSB and a man by the name of Robert came out. He tore out multiple switches and said the house needed rewiring. Even said a board in kitchen was burned and it turned out it was a marking in the board. I knew that was not possible as I had an insurance issue a couple of years ago and the restoration company had to work on over half the house. I knew that an insurance company was not going to pay unless the job was inspected and done right. I felt that he was wrong and asked him to put back the electrical the way he found it and he refused. He turned everything off so the refrigerator food was ruined and it ended up knocking out the mother board and motor on our new furnace and a/c. I called Reno the owner who had given me a quote that was so above board that I wanted him to still put back the way they found it. He refused to let his guy put back the switches and he wanted to get this job done immediately which was going to go as high as $3300 to $4000. He knew I was in another state so he thought he could tell me anything and I would go for it. I told him I wanted another electrical company opinion before going ahead. On the 31st I called Reno and I told him I felt hustled and I would not work with his company. He called me back a couple of times. I did not take the call and he left no message. I only had one area in house that was not working and he took the whole house apart and left me with no electricity. Another company has resolved the issue for me and the furnace and a/c company have fixed that problem. I find it very odd that all Reno could tell me was that all the electricians that had worked on the house did not know what they were doing. The only ones are the original when house was built and the restoration company that worked through the insurance company. I would advise through my experience that you get a second opinion before hiring this company . Pamela read more

We own a rental in Mesa, AZ. Our management company had RSB perform work at our house and we just received the invoice. They seem shady on the work performed at a cost of $250.99; just so happens no owner approval is required for $250 invoice, no one contacted us. Even their invoice looks shady with $49.20 vs $99.20 written in pen/pencil; they charged $99.20 for a fan? Not sure what to think. read more

Awesome, the husband says, came within the hour, fixed multiple problems. Was honest and fair with his pricing.

Reno took our call late in the day on a Friday. Our power was out and we had a guest in town. He got our power back up and saved the weekend. read more

After completing several home improvement projects around the house with the help of some handymen, my wife and I discovered 5 electrical outlets not working on the inside of our home. The circuit breakers outside were still on, so I wasn't sure what was causing the loss of power. I was sure that one of our handy men may have inadvertently caused the problems but we were unable to figure what was causing the loss of power after a couple hours of checking the outlets out, making sure all the wiring was secure to the outlets. I used Yelp to find an electrician nearby who was highly rated, and came across RSB Electrical. The reviews seemed good, so I gave them a call around 3:30 pm, not expecting I would get a service call the same day, but I was pleasantly surprised to find out Reno was available to swing by less than hour after placing my call for help. Within an hour of checking all the outlets and the main breaker box outside, Reno tracked down the source our problems to two causes: too many GFI outlets on the same circuit (apparently you can only have one GFI outlet per circuit) and to a junction box up in the attic where apparently one of the handymen probably snagged a wire bundle with his foot while installing exhaust ducts from our bathrooms to vent through the roof. It seems that the wire leading into the junction box came loose from its wire nut. Also, while in the attic, Reno also noticed a couple of unshielded wires running to a light switch and ceiling fan and replaced those as well due to it being a potential fire hazard. Overall, I was quite satisfied with Reno's level of service, knowledge (especially working with aluminum to copper wiring), troubleshooting skill (I should know because I have done field service for large industrial equipment before and have spent days troubleshooting simple problems), and his prices are fair. I would definitely recommend him to my friends and family if they ever need an electrician for any work! read more

I just want to say, Reno, was such a lifesaver to me today! I called in after 5pm with breaker box issues and inquired about a quote to have someone come out. However, Reno was beyond friendly and more than willing to troubleshoot the problems with me over the phone. I had contacted my electric company before hand but I was still left with no real solution. Reno helped me not only to solve my electric problem at no cost, but he also saved me from a huge headache and a hefty bill. Such integrity and eagerness to be helpful is such a rare thing to encounter in this day and age. I may not have had any actual service provided by this company but those qualities are definitely what anyone could want to find when hiring an electrician. I will no doubt be contacting Reno when any electrical issues arise in the future. read more

Reno was close to my home and came within about 10 minutes of my call describing the problem. He was efficient, professional, informative, and charged me much less than I expected. Highly recommended, and I would definitely use his services again. read more

If you're looking for an electrician, look no further! This company offers the best service you can imagine! You are treated like family from the minute you call. Reno & Sharon are great, honest people! read more

Reno responded quickly to my call and fixed my issued in a timely manner and at a fair price. Would highly recommend RSB Electrical.

RSB electric was professional, on time, thourough & obvious experts. I had some outlets & light switches that weren't working. They took the time to figure out what the problem was and fixed it. If I need any more electrical work done, I will call RSB. read more

Excellent service. I called on a Sunday evening and they were out in a reasonable time to fix the issue. Highly recommend!

We lost power in the outlets in one of our rooms and this has been a problem for us in the past. I called Reno and he answered right away. They came out within the hour and worked tediously to identify and fix a few problems we have had. They were courteous, friendly and professional. Very reasonable too. I will be referring them to all my friends. He even educated me about a few things so I understood what happened. Very happy with their work. read more