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    RSSA Home Improvement

    3.4 (125 reviews)
    Open • 9:00 am - 6:00 pm

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    Winter K.

    Spent over $25k here, left with a huge mess of broken merch and broken promises. The geniuses ordered our cabinets in wrong size they insisted they would fix it. Led us on wild goose chase. This was way back in August 2023, house was built and completed and these people still haven't fixed their mess. What's more is their installer destroyed our brand newly seeded landscape. They even denied it in spite we have it on video. Who drives on a front lawn... the delivery was even for back house! I am very sick and terminal and they're just playing games with no intent to fix it. My management company couldn't resolve it then I took over and the owner is a 5 year old with a huge ego. These people are so unethical. We are going to court to recover .. they don't care they have a dozen other court cases. What morons! Don't do business here.

    RSSA fabricator left a hole in our newly rototilled and seeded lawn breaking the brick path and damaging the driveway.
    Spencer H.

    I am assisting with a build for an ADU for a terminally ill young woman who is also deaf and mute, and fighting daily for her life and whose days are numbered. We wanted it to be her dream house that she had saved for so she could have caretakers around the clock. I was using RSSA and was excited to find out they covered so many needs of ours.... until it happened. Dropped tens of thousands of dollars from toilets to laundry appliances to kitchen appliances, cabinets, vanities etc... and then the orders one at a time became problematic. Oven Range hood missing the main glass piece, then they lied and said it wasn't. They wanted to charge 20% to exchange it. Then they made another shipment missing one of the two $2,000 toilet. Then it was one thing after the other. Sadly I should have stopped but it was too late as I was counting on it all. They pushed us to purchase a sink with them and the final push was it comes with a grill and a strainer and so for the extra $400 and convenience we agreed and those 2 items were missing. Ali's response? First he blamed it on the GC, who is on video tape 24/7, then he said "Oh they are not important and people dont use them anyway". Yet that is why I bought from them over Home Depot. Then... Our $6,000 countertop to be installed over our $8,000 cabinets by the installer in the video attached. He is in the white truck. Notice how he drove on our brand new 3 week old seeding that was just leveled and rototilled and had new sprinklers, and notice the yellow tape he broke driving over. Note that the countertop is for the BACK HOUSE, why would he be driving on the front lawn? All the space in the street? Why? When I reported this to Ali, the son of the owner, I expected to hear "dont worry we will fix that!" instead he argued: "that wasn't our guy and then when I told him we have the license number, he goes on to say he is not on our lawn". At that point i put this on another person for him to fix it with us. He never did. I posted a yelp review and the video and he begged us to take it down to give him time. I took it down even offered to buy more cabinets to offset his damages, but instead he keeps sending a sales person who is playing games with our time and nothing. Twice he went, wasted our time, we had to pay management to drive three hours and then didn't fix anything. Broken promises! The cabinets were incorrectly sized (designed by his rep) and his nasty sister Ranna screamed at me saying that they are experts on design and there is no way anything is wrong. Ali goes back and forth between being that really nice next-door guy that doesnt want to do anyone wrong to a complete maniac denying or lying through his teeth. As I told him I just want it fixed. The owner moved in December its now June and they are yet to correct their cabinets. there are no tops four doors that were made an inch too big thanks to their bad calculations and faulty designs, the countertops have scratches from installation and they installed one inch too much on one side. completely their fault. They want me to compromise and they refuse to do anything to fix it. How could they do this to a person who worked her whole life and is now spending it on medical and caretakers. They took her money and screwed her over. Just unbelievable. Do not do business until they fix this. We will be filing a lawsuit and continuing to share this https://youtu.be/C550D0pcdDY?si=UNhZDE83nNJ0jdhL

    Another shower
    Cat W.

    BEWARE OF THIS COMPANY!! Slowest company in the world!! Worst customer service EVER! I ordered fixtures back in August '19 for 4 bathrooms in my home we completely remodeled. After 2 months they were finally in. When I went to pick them up, they were all polished nickel .... not what I ordered!! I ordered different finishes for each bathroom. They said they would fix it. That was in October '19. Today is June '20 and I STILL DO NOT HAVE THE FIXTURES. They had from October to April to make them the correct finishes and they just kept giving me the run around. I unfortunately have already paid for them. Next they started blaming Covid-19 on the delay and now they are not returning phone calls or emails. We have worked with the owner's daughter and also a lady named Theresa. I don't like complaining to businesses, I know delays happen. But this is ridiculous. We have 6 people in our house and 1 working shower. I have finally reached the end of my patience. This is just the first step I am taking.

    This is after RSSA's help.

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    13 years ago

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    11 years ago

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    12 years ago

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    16 years ago

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    Ray A.

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    16 years ago

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    Page 4 of 4

    Ask the Community - RSSA Home Improvement

    Review Highlights - RSSA Home Improvement

    “What we got from RSSA, not only from Ranna but the entire staff, was a huge help in making our house a home.”

    Mentioned in 20 reviews

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    Kitchen Land

    Kitchen Land

    4.4(46 reviews)
    3.7 mi
    •$

    This is truly the land of the kitchen. Multiple aisles, offering a selection of just about any…read morekitchen tool and gadget, you might need, and bonus, at a VERY reasonable fair price. Woo-hoo! I had been wanting stainless steel kitchen scissors, but I refuse to pay the $20 price I had been seeing in the chain stores. I found a great pair here for less than half that price. The kind that allows you to separate the blades to ensure a thorough washing so there won't be any food bacteria buildup between the blades. I even found, and purchased, some small glass soft boiled egg holders. Who sells those anymore? They each have a removable silicone collar for easy washing. A small detail, but appreciated. I had to walk through the aisles twice to make sure I didn't miss anything because there were so many items to see. And if you can't find what you're looking for, just ask the owners for help. They will be more than happy to help you. So, I found a good selection, fair reasonable pricing, offered by a couple of very fine people. I got what I needed and I supported a local merchant. I'd say that was a win-win.

    What a gem in Koreatown! I could have spent hours browsing this store. They carry an incredible…read moreselection of unique kitchen gadgets, cookware, and specialty Asian household items that you don't typically find in mainstream stores. Every aisle had something interesting, practical, and just plain clever. The store was well organized, fun to explore, and full of items that made me think, "Why didn't I know this existed?" Whether you're a serious home cook or just enjoy discovering useful gadgets, this place is definitely worth a visit.

    Photos
    Kitchen Land
    Kitchen Land
    Kitchen Land

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    BJ Discount Plumbing Supply - Store front

    BJ Discount Plumbing Supply

    4.4(146 reviews)
    3.8 mi
    •$$

    I had a brand new water heater break, and while all of the parts were under warranty, it would've…read moretaken nearly a week to receive them from Rheem. I had to replace the gas valve, chamber and the pilot was last (after the first two parts did not do the job), even though the faulty part was explicitly due to a gas valve malfunction. This is the only place within a 25 mile radius that carried the part. Old school type of hardware/ plumbing store, did not disappoint. Friendly, knowledgeable staff and the price for the part would've been cheaper at the store than even Amazon. Rheem reimbursed me, but for future reference this place has better prices. I recommend this shop, wish there were more of these small businesses around.

    So wonderful to have access to a community store like this: people who actually know what they're…read moretalking about and willing and happy to help you find the plumbing parts you need. It is like stepping into a time warp: amazing customer service and help at the counter the minute you walk in. At the same time, they are they offer FaceTime consultation. Bring your parts in, if you can, for a best match. Shout to Dave the owner for helpfulness and maintaining such a gem: wide selection with fair prices to boot. Highly recommend! Ps also dog friendly

    Photos
    BJ Discount Plumbing Supply - Ronbow 48" cabinet with top and rectangular under mount bowl

    Ronbow 48" cabinet with top and rectangular under mount bowl

    BJ Discount Plumbing Supply - Brizo shower valves and faucets

    Brizo shower valves and faucets

    BJ Discount Plumbing Supply - One of the many vessel bathroom sinks available

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    One of the many vessel bathroom sinks available

    Bodega Style - Updated exterior. We are now Bodega Style.

    Bodega Style

    4.5(221 reviews)
    4.1 mi
    Speaks Spanish
    9 years in business

    I really wanted to like Bodega Style. I was actually warned to avoid them and referred somewhere…read moreelse, but decided to give them a chance anyway. At first, everything seemed great. They were one of the few places I found that carried prefabricated quartz countertops within my budget. That's where the positive experience ended though. The countertops that came in looked like a watered down version of the floor sample, much more plain and washed out. I understand these are manufactured items and won't be identical, but they should still be in the same range as what is displayed. We even reordered with a different style, thinking that might solve the issue, but the second set had the same problem. After two failed attempts, I tried to cancel the order altogether. The items never left the facility, but Bodega would not allow a return. My contractor even tried to convert the order into store credit to use for another client, and that request was also refused. Customer service only added to the frustration. I came in right at opening one day because I needed to get in and out quickly before work. Despite that, I was passed over while staff handled a large tile delivery, which could have easily been done before opening or at a less busy time. I understand waiting my turn, but this felt poorly managed and inconsiderate, and it nearly made me late. Overall, this was a disappointing experience on multiple levels. Between the product issues, lack of flexibility, and poor service, I would not recommend coming here.

    Zero star I would I had very bad experience with the customer service. I bought a bathroom vanity…read morewith brushed nickel handles from Bodega but I received the cabinet with gold handles which is not big deal when when I called to let them know I order order aside countertop for the vanity and she gave me the price and I told her I will come and pay on the spot when I called couple to go and pick it up, I found out that they didn't place my order and I have to pay online when I ask that wasn't clear to me. The lady who answered my phone call was interrupting in an angry toned then when I ask for the supervisor the supervisor told me it's not our fault that you failed looking at your email I said it wasn't clear to me to let me know that I have to pay online to get it then he said it's not my fault you didn't understand which that's far away from customer service protocol

    Photos
    Bodega Style - Wallpaper. We have over 800 wallpaper options in the showroom.

    Wallpaper. We have over 800 wallpaper options in the showroom.

    Bodega Style - Lamp options.

    Lamp options.

    Bodega Style

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    Daves Appliance Warehouse

    Daves Appliance Warehouse

    4.4(119 reviews)
    5.1 mi

    Highly recommend Dave's Appliance Warehouse! Shany was there to answer all of our questions. She…read moreput a refrigerator on hold for us for the day so we could make sure it was going to fit. We bought a beautiful Frigidaire refrigerator that has a couple dents in the side for a deep discount and then found a used Kenmore front load washer and dryer set. Because we bought 3 appliances the discount was even greater. Delivery was $150 to Long Beach. The delivery guys Luis and Alex were so careful and gave me time to clean up behind the old washer and dryer before bringing in the new ones. They had to take a door off to get them in the laundry room but put it all back together. They moved the old refrigerator into the garage for us and took the old junk washer and dryer as well as an old dishwasher with them. Satisfied customers!

    ...this place is HUGE and I met the nicest, most knowledgeable sales lady, Stephanie W…read more New Speed Queen "old school" commercial washer & dryer will be delivered Thursday! Delivery, hook up & removal of my old washer & dryer was only an additional $100... Thanks to my plumber for this awesome tip! FYI... there is a small section of this store which is NOT "open box" discounted. Most items are 40% off due to overstocked or small dings or scratches. Plus, the more you buy, the more the discount (so I'm told) ... it would be in your best interest to check out Dave's if you're in the market for an appliance, or two...

    Photos
    Daves Appliance Warehouse - All models of Speed Queen

    All models of Speed Queen

    Daves Appliance Warehouse - Massive store with tons of discounted merchandise!!

    Massive store with tons of discounted merchandise!!

    Daves Appliance Warehouse

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    RSSA Home Improvement - appliances - Updated September 2026

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