It's important that everyone know how great the service team is at Jerry Seiner Honda in Dana…read morePoint. My family and I have been going to this location for over 20 years and it's because of people like Christian Dilauro and Aoude are the reason we continue to come back because they are the very best people to work with and make every car purchase / lease and service appointment actually enjoyable. I can't recommend Jerry Seiner Honda enough and specifically Christian and Aoude.

I recently purchased a 2026 Honda Accord Hybrid Touring from Hoehn Honda, and I cannot say enough…read moregood things about my experience with Isaiah Gonzalez. From our first conversation, Isaiah was professional, courteous, and genuinely focused on helping me find the right vehicle at the right price. He was straightforward throughout the process, answered every question I had, and made sure I understood all of my options without ever making me feel pressured. What really stood out was his dedication to customer satisfaction. He worked hard to earn my business, secured an excellent deal, and made the entire buying process smooth and stress-free. He was responsive, honest, and followed through on everything he promised. One thing I especially appreciated was how easy Isaiah was to talk to. We had great conversations about everyday life throughout the process, which made the time fly by and created a relaxed, comfortable atmosphere. It never felt like a typical car-buying experience. In addition, Isaiah and the team went above and beyond by including several valuable accessories and protections with the vehicle, which made the experience even more rewarding. The best part was how efficient everything was. From the moment I arrived until I drove away in my new Accord, the entire process took only about 3 1/2 hours. When I received the vehicle, it was absolutely immaculate and ready to go. Purchasing a car can often be overwhelming, but Isaiah made it easy and enjoyable from start to finish. If you're looking for someone who is knowledgeable, trustworthy, and truly cares about his customers, I highly recommend asking for Isaiah Gonzalez at Hoehn Honda. Thank you, Isaiah, for the exceptional service and for making this one of the best vehicle purchases I have ever experienced. I absolutely love my new Accord Hybrid Touring. Keep up the great work, and enjoy Darker Waves in Huntington this year!

I can't say enough good things about Gus at Toyota. His customer service is truly impeccable. I…read moreemailed him on a Saturday while walking around Disneyland with my kids, and within 10 minutes he personally called me back. I dropped my car off Sunday night, and by Monday afternoon it was fixed and I was back on the road. It's rare to find advisors who are that responsive, efficient, and genuinely helpful. I'm so grateful for his professionalism and care. He made a potentially stressful situation easy and smooth. Advisors like Gus are the reason people stay loyal to a dealership.

Service specialist August Spencer is fantastic !! Very knowledgeable…read more Excellent advice and excellent service, I'll be back Thank you, Toyota San Juan Capistrano John

Louis Rodriquez he went out of his way helping me very professional extremely knowledgeable and…read morepassionate about all of your products. A very honest and a damn good guy to have being a front facing representative of your company. Y'all are lucky to have him. Will definitely buy from Louis again

Avoid this place--and specifically avoid Service Advisor Matt Alvis!…read more​I brought my car into San Juan Capistrano Ford for a routine oil change, expecting a straightforward and standard service experience. Instead, it was an absolute nightmare from start to finish. ​First off, the wait time was completely unreasonable for a basic oil change. It took drastically longer than promised, with zero communication or updates while I sat around waiting. ​To make matters worse, I had to deal with a Service Advisor named Matt Alves, who gave me some of the worst customer service I have ever experienced. Matt was incredibly rude, dismissive, and unprofessional throughout the entire interaction. He acted like basic customer courtesy was a massive inconvenience to him. If you value your time and expect to be treated with basic respect, stay far away from Matt Alvis. ​When I finally got my vehicle back, the disrespect to me as a customer carried over to my property. The inside door handle of my car was damaged. Leaving a dealership with broken vehicle property after a simple oil change is completely unacceptable. ​Zero accountability, poor communication, damaged property, and appalling treatment from Matt Alvis. Do yourself a favor and take your vehicle and your money anywhere else!

Bought a BMW X1 xDrive28i from them and had a great experience from start to finish. Ed was the one…read morewho helped me out, and he was excellent professional, honest, and easy to work with. There was no pressure, no upselling, and everything was straightforward, which I really appreciated. The car was in great condition and exactly as advertised. Pricing was fair, the process was smooth, and the whole experience was hasslefree. Definitely one of the best car buying experiences I've had. Highly recommend this dealership, and especially Ed, to anyone looking for a quality used car at a fair price.

My son's Prius basically exploded, it just was towed away with Cash for Cars a few minutes ago. He…read moreneeded a reliable car, under 100k miles, 2016 or newer and under $15k. Not an easy feat these days. I was adamant on using a big dealer, i hate these little dinky dealers most of them are janky. I was using the app, car gurus, and this sweet little Mazda three sport popped up so I inquired. 15 minutes after my inquiry I received a call from Riley and he asked if I was wanting to come in to test drive the car. So my son and I headed straight down to San Juan Capistrano from Irvine. Come to find out the car was exactly what we were looking for, plus it had an exhaust and some modifications to it. To be honest with you, they could definitely have sold it for more money. The buying experience was wonderful. We did all the paperwork over about a two hour period in the office and got the loan done. It's a family, business, husband, wife, and son Riley. We had a great time chatting it up. We all had the same values and it was a pleasure working with them. I would highly recommend this family business to anyone and will definitely using them again.

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

Drive Your Dream!…read more After spending some time shopping around for our car my boyfriend and I came across Supreme Motors. The price of the car was in our range and what really caught my eye is how immaculate condition the car was in. (All the cars looked amazing) Seriously guys-- compared to all the other dealers we went to, this car was sparkling and ready to come home. The process to purchase the car was so smooth and we had two pups to play with while we were waiting for all the paper work to go through. Was truly an experience of ease and enjoyment. Thank you so much Ehren! (And his partner! I didn't get his name but he was great too.) We appreciate you selling this car to us and wishing you good luck and many sales! We are thinking of getting the car detailed here in the future too :) - Alexis and Shane

2020 Ram 5.7 owner here. I was made aware of some dried purple stains below my water pump recently…read moreby my mechanic during my service visit. I crawled under my truck to have a look but could not see anything actively leaking from the water pump, even though that is the point of origin. No motor components above the water pump have water passing through them. I called Tuttle Click Ram in Tustin to see if the water pump had to be actively leaking to get it replaced under their 100K bumper to bumper warranty, even though the purple coolant stains are originating at the water pump. One of their service writers I've worked with in the past, told me it absolutely has to be actively leaking to get it replaced under warranty. I sat on Tuttle Clicks response for a couple days frustrated they look for any way to wiggle out of taking care of a warranty problem. I gave Coastline Ram a call, told their service writer the exact same thing I explained to Tuttle Click's service writer in Tustin. Instead of giving me the run around, Coastline said they would absolutely be able to replace the water pump under warranty but would pressure test the cooling system to verify the leak - standard, prudent protocol. Tuttle Click never gave me that option. Kudos to Coastline Ram! Fast forward a few days, brought my truck to Coastline for the scheduled leak check/repair, the service write asked me if there were any other concerns I wanted them to look at since I had a $100 deductible. I also mentioned I was getting the notorious 5.7 hemi lifter noise intermittently. Coastline called me later that afternoon to inform me the water pump was being replaced under warranty, as well as, all the lifters. I have to give high praise to Coastline Ram for making their service writers accessible by phone. As a contrast, Tuttle Clicks service writers are almost impossible to get a hold of, & they're horrible at returning calls. I would highly recommend Coastline Ram for their helpfulness, and willingness to make warranty repairs!

I cannot say enough good things about this dealership. I went to them after trying to buy a jeep…read morefrom two other local dealers that were absolutely horrible to deal with. Coastline was really terrific and a much different buying experience. I dealt with Howie and he was super easy-going and zero pressure. No shady dealer extras were added into the price. A very straightforward deal with a fair discount.

Back in to service the CX5 this morning. Hugo was quickly…read moreout to greet me and double check what was needed. A very organized young man. They've also added a video feed to view as car is serviced--nice touch. Always an easy process here and I always appreciate the interaction with Hugo

This was, without question, one of the most incompetent and negligent service experiences I have…read moreever had. I brought my vehicle in for a straightforward timing chain cover leak--nothing unusual, nothing complex. What followed was a complete breakdown in basic mechanical competence. The car was "repaired" and returned to me three separate times for the exact same issue, which was never actually fixed. It gets worse. Instead of replacing faulty components like any qualified service department would, they chose to file down parts to make them fit. Let that sink in. Rather than doing the job correctly, they took shortcuts that no reputable technician should ever consider. That decision alone tells you everything about the level of workmanship here. After the third failed attempt, I picked up my vehicle once again, hoping the issue was finally resolved. Within hours--on the same day--the oil warning light came on while I was driving. This had never happened before in the life of the vehicle. The only reasonable conclusion is that the oil was either not properly refilled or not checked at all after the repair. That is not just careless--it is dangerous. Failing to verify oil levels after engine-related work puts the entire engine at risk and could easily result in catastrophic failure while driving. To be fair, the one bright spot in this experience was my service advisor, Cyrena. She was professional, communicative, and kept me informed throughout the process. Unfortunately, her efforts could not make up for the repeated failures in the actual repair work. Adding to the frustration, Mazda Corporate Customer Service states that it takes 4-5 business days to review and respond to issues like this. After multiple failed repairs and a situation that could have caused serious engine damage, how is that an acceptable timeline? At this point, this goes far beyond poor service. This is a complete lack of accountability, professionalism, and basic quality control. I would not trust this service department with a bicycle, let alone a vehicle. Do yourself a favor--if you value your car or your safety, avoid this place entirely. I would give them negative stars if I could.

I had been ripped off horribly by my previous mechanic, who insisted I pay him in cash , to the…read moretune of $3300. James was the first person I spoke to at Capo VW. I had my car towed in and James ( service advisor ) made sure they did a thorough diagnostic evaluation on my car . They sent me a detailed video of the repairs that had been done by the previous mechanic . The fuel injectors had been put in backwards and made my car , extremely dangerous to drive ( gasoline was leaking and if driven , and was flammable ) . They , CAPO VW , mechanic made sure that I understood how driving the car was putting me at risk . Glad I listened to them , They answered all my many questions , and they were so understanding , of what I had gone through with the other mechanic . Previous mechanic was Paul Lentz , Certified Rebuilders in San Clemente . Stay away from Certified Rebuilders, if I had read the reviews of Yelp and Google , I would never have gone there. Owner Paul insisted I pay him in cash So 5 Stars all the for Capo VW service dept and mechanics . Also a shout out to Scott senior mechanic . He showed me and explained all the details so well !!!

I have been taking my Jetta to Capistrano VW for several years, so this experience was especially…read moredisappointing. In April, I brought my car in for an oil change and annual inspection. After dropping it off at 8:00 a.m., I received no updates all day and had to call near closing time. I was told the work was complete and the car had been washed. When I picked up the vehicle the next day, I was charged $160.95 for the oil change and inspection. However, there was no inspection report in the paperwork and no technician inspection video, both of which are normally provided. A service advisor could not find documentation showing the inspection had been performed and promised that Brad (the service provider that filled my service order) would contact me. He never did. After several unanswered calls, I eventually spoke with Corey, the Service Manager. He confirmed there was no record of an inspection being performed and apologized. He offered to have the inspection completed and include a complimentary car detail if I would give them another chance. When I later called to schedule that appointment, my call was not returned. To make matters worse, shortly afterward my "Change Oil" light began flashing, indicating the reminder had not been reset. Because there was no record of the inspection, the vehicle was not washed as promised, multiple messages went unanswered, and the oil-change reminder was never reset, I was left questioning whether all of the services I paid for had actually been completed, including the oil change. What disappointed me most was not the mistake itself, but the lack of follow-through and communication. After years of being a loyal customer, I expected better. I'll be taking my business elsewhere.