Cheyenne was super nice and service was fast. Good tasted good at a decent price! Nice and close

I went here with a group of friends, 2 ordered the pot roast, the meat was tough and rubbery,I would say microwaved, the waiter took away one plate and threw his food away, never offered to comp or replace his food,he also ordered 2 for 1 well drinks, was charged top shelf and a surcharge making his drink order almost triple because the waiter decided top shelf was better,but not 2 for 1. After much going back and forth the waiter (which he said he was manger too) he decided to give a bowl of soup to replace the $25 meal that was thrown away, my burger sat in the window for at least 20 minutes I inquired for the 2nd time about my meal, he brings it out telling me to be careful it's hot, I placed my hand on the plate and then the food and said it was hot 10 minutes ago and the burger was burnt. I knew better than to complain else I would go hungry and be expected to pay. My group that night was small, 6 of us when all of us are together the count goes up to 15, but ruby Tuesday will never see any of us, RT is going down and going fast due to piss poor customer service like this. Reno read more

First time coming to Ruby Tuesday in Zephyrhills with my family for lunch. Food and service were good, but honestly, the place is really run down. The booth seats are old and ripped, and the outside patio looks like it hasn't been used or maintained in years. The whole place needs some serious maintenance and updating. Not what we were expecting at all. Hopefully management gives this location some much-needed attention. read more

I was a bit nervous about eating at this Ruby Tuesdays as it is a little run down. But the food was amazing! The service was great and it was very clean despite being a little worn. I ordered the fried chicken and it's been the BEST fried chicken I've had in about 10 years! My family enjoyed all of their meals, as well. My husband's steak was extremely thin, even so, it had a pink middle and was completely on temperature as requested. The staff was polite, kind, and helpful. We encourage others to eat there and we will definitely be back! read more

First impressions - looks run down. Moldings broken, seats torn. Second impressions- salad bar not attended to, wasn't overly crowded , so no reason. Third impressions- single smash burger was nothing more than a "burger chip". Thin & crisp, McD's has more meat on their burgers. Asked for ketchup, never got it. Wanted to like the place, just can't. Won't be back to ANY Ruby Tuesday. read more

So they lost the Friday night guy and now have the purple and blue haired lady. Not friendly, makes a lousy Long Island iced tea. Served us bad broccoli it had black and brown spots on it. The Philly cheese steak was too salty. Not that busy and not good service I'm not going back unless Gary is at the bar and the weekday cook is there. Did not even get the extra menu. Also one of the women's stalls has been out of order for a week! read more

Had dinner tonight with Antares as our server and she was phenomenal! Did a girls dinner two of us and twin infants and she helped make sure the babies were comfortable and fed first, helped clean up after them, checked on us frequently. All around amazing service! Food was delicious as always. read more

Everything was good good, service , drinks they have always great specials during the week and you can always subscribe to get the latest updates read more

Salad bar food not good. None of the nice bread like before and all the crackers were old

On Saturday we decided to to give ruby tuesday a nother chance ? First mistake was to go there second was to order the " deconstructed kabobs!" Ours came looking nothing like the picture in the menu, ours came on a small rectangular place chicken was dry and over cooked tasted frozen and the vegetables were limp over boiled at best! Im not sure if they changed it on there own or just don't care if people come back !!! That is it for us manager never asked us why we didn't eat it or what was wrong with that food, too busy hitting on the young blond waitress, but as i review this place nothing has changed still old reheated food thanks but no thanks read more

Really solid place to grab dinner. Their email list is worth signing up for, since they send out amazing deals each week. In this economy? Worth it. The food is consistent. One thing that we make note of is the quality of the fries. You can tell if the oil isn't hot enough, as you end up with a soggy chip. Here? Crisp, and without that taste of old oil. For folks who eat low carb and only eat fries and tots as a special cheat, you want the place that does them right. This is it. We have never had bad service here. The waiters go out of their way to make us feel welcome and accommodated. Genuinely great bunch of folks, and I really appreciate the way that they handle difficult customers with kindness. We have watched them time and time again turn a bad situation around, and we see that hard work. The only thing that loses them a star is the condition of the salad bar. It regularly looks like the hordes of Babylon have decimated it. I think this is a staffing issue, as the staff is generally busy with other tasks. However, since it's at the entrance, the salad bar can give the impression that the restaurant isn't clean when, in fact, the rest of the establishment is great. read more

Words can not even begin to describe how bad this was. Ordered the triple appetizer which all was undercooked and inedible. Shared a burger which was over cooked and so dry. The place was dirty. read more

Coupons are good and food ok. Recently ordered catfish and it was like rubber it was sent back and fresh cat fish brought out. Not sure if that was left over from previous day or what. Other than that service excellent and food good thereafter I got fresh fried cat fish. read more

Been there 4 times because of BOGO coupons. Went from bad to worse. Raw pork chop, burnt chicken parm, burnt country ribs. Never got a good meal. Not going back. read more

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Love the new Garden Bar. I love salads, and they have a lot of fresh items to make my salad tasty. My server, Shawntae was great. Kept our drinks full and very friendly. read more

Service was great! Shawntae was awesome. Excellent salad bar with new items. Hickory salmon is always delicious.

Got seated immediately at lunch time which is very unusual for a chain restaurant this good. Server was excellent and the salad bar was awesome! So far from the salad bar that I took home the main course for dinner so you can't beat that for the price! Great for seniors especially good if on a budget! read more

Stopped in for lunch with my wife. I thought it was excellent. Our drinks and food were superb!

Great service, great deals. Our server was amazing. The potato was eh. But I'm severely disappointed, they added Brussels sprouts to the menu which took out half of the menu for us. Allergy household. Anything in the fryer, French fries, fish, onions on a burger, etc couldn't be eaten. :( I was looking forward to either the fish or that burger. read more

My wife had a burger and fries and I had fish and chips. The fries were over cooked and the fish was too crispy. We won't order those items again. The salad bar was fine. read more

Have not been here in awhile, but stopping yesterday was great idea. The HOST was welcoming, restaurant clean , and server RICHARD U was fantastic. Was not sure " what to get" he recommended Cajun Chicken Pasta (w/ a kick of hot sauce) , great choice. Explained the choices for my Wife, she loved it. In fact she cleaned the plate, not often done. Richard U made the day, the food was a plus. If you make it here, look for him, he's one with with "some" tats. Thank You Sir. They need more like you read more

The food is bland and serving sizes are tiny. Highly overpriced for what you get. McDonald's food tastes better than this restaurant and I don't even like McDonald's. read more

Thank you for your response to my review. I would have enjoyed speaking with you about my experience. I did send you an email as requested, but I've heard nothing back. As my original review was April 9, 2024, and today is May 1, 2024, I seriously doubt their sincerity for customer satisfaction. I'm not one to give a review and expect anything in return (i.e., free food). That would tarnish my moto of "I tell it like it is." read more

Food was great. Would have been 5 stars but my steak was so so that came with the scallops. Our waitress tho....Ellie! Amazing young lady! Loved her. read more

Wine was pretty good the burger wasn't cooked well done as I ordered but still not red on it so good enough. read more

Ruby Tuesday - Menu - American Near Me - Zephyrhills, Florida

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Very disappointed twice..... a week apart. Sad, because we have always had decent service in the past. We went at about 2:00-2:30 and the restaurant was nearly empty. We asked for a table, both times with MANY tables open. We were told that we could only have a booth because the sections with tables were closed! My husband can't sit comfortably in a booth due to a medical issue. If it had happened once, we would have thought it was a clueless hostess. But the following week we were told the same thing, different hostess, so store policy. Fortunately, Longhorn finally opened just up the road. Not ruling Ruby's out, just will never return to this one. read more

My husband and I went to this restaurant for dinner and we are leaving one star because the manager was absolutely awful and refused to make things right. My husband ordered fish and shrimp which were really good. I ordered a rare sirloin. The first steak that came out was closer to well done. Even the waitress stated that it 'was not rare.' She apologized and took it back. The second steak came out and was such a bad cut of meat I could hardly get through it. It was blue rare and stone cold in the middle. Again, the waitress acknowledged it was not good and took it back. I opted for the chicken instead. The chicken that came out was very good, but when we got our bill we were surprised we were paying full price. We called the manager over to speak with her about it. The manager first claimed that the steak that initially came out was, in fact, rare. She said they 'temperature checked it' and it was rare. She then said the second that came out was also rare but we sent it back for being underdone. I explained to her that the first steak wasn't rare and she argued with me about how it was cooked. I also told her the second one was such a bad piece of meat I couldn't even cut it. Half the steak was gristle. She refused to budge, saying that they 'charged us for the chicken and not the steak.' No discount, nothing. Not even an apology. I've never had a manager literally argue with me about how my food was cooked and refuse to even offer a small discount for such a horrible meal. The waitress was wonderful and felt that we should have been treated better. We will not be back. read more

Our server was amazing. We got the Saturday drink special (Ruby Relaxer) and upgraded for $1 more. The drinks were fabulous. Truthfully, it all was really good. read more

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I had a party of 11 on January 14, Tuesday. We came to restaurant closer to 5pm. I mentioned to hostess we had a nice size group and they kept pushing on seat time back. We were waiting over 1hour to be seated. No manager came to check or even try to fix the issue. Very disappointing experience at this Zephyrhills location. They should try to be more accommodating to bigger parties. read more

Food is good, service is great. Friendly people. Good place to meet friends and have lunch or dinner.

Super low quality food. Mac and cheese was very salty, the queso was gross. Service was slow. Going to be quite some time before we return. read more

Ruby Tuesday - Dry cheese sauce - American Near Me - Zephyrhills, Florida

Food very good. Service excellent just wish at 4 pm they do not run out of baked potatoes. Appetizers are great

Yeah it's okay. One particular staff member is great, sadly I don't know who they are. Food is decent. Typical food you will receive from a restaurant. Some odd choices of decorating, could possibly use a revamp. Sometimes too loud in there, but what can you expect. Great for the average experience. read more

Good food fixed when your order it. Pleasant staff. Haven't had a bad meal. Ask for Amber. Great server.

Excellent server, Rich. 5 stars for him. Quick. Polite. Not pestering. Professional. Ask for him at the door.

The food was excellent!! Our service waiter was polite and very nice. We had a birthday today and one yesterday so he made two ice cream sundaes for them. Thank you! read more

The food was delicious and my server, Albert was excellent. He was pleasant, and made sure I had what I wanted and needed.

I am not usually into chain restaurants but I love this particular Ruby Tuesday. The salad bar is amazing there's about everything you possibly think that could be on a salad bar that's on it it's always fresh and well stocked. The burgers there but you always get are very good and very tasty. The service is always very good and friendly towards us we're always more than happy I gave them an a+ as far as service. Brandy the Saturday manager is also a wonderful person whenever I'm in town I will make stopping by this restaurant one of my regular places to eat. read more

Rich was attentive and the food came quickly. He was professional and made sure we were all set.

Initially I was not impressed with the first few visits, but I wanted to hold off rating this place until I was able to get a fair level of exposure to this establishment. So this is an average Ruby Tuesdays with above average wait staff. I think they will continue to improve as we exit the covid crisis and they are able to fully staff to take on those peak hours where the true test of service is measured. I'll keep visiting and supporting them as long as they continue to adjust to the ever changing business environment. read more