I am a regular customer and have never no-showed an appointment at this salon. Today, I called…read moreahead to reschedule due to unexpected traffic. Instead of being accommodated, the manager accused me of no-showing, refused to reschedule, and ended the call abruptly by hanging up. I later came into the salon to calmly address the situation. The manager denied his behavior and continued to be dismissive. No one attempted to resolve the issue or offer an apology. As a Black woman and loyal customer, I left feeling disrespected and profiled. I did not receive service and the matter was not handled professionally. I'm sharing this experience so others are aware of how customer concerns are handled here.

My niece recommended Nell's Palace to my wife and me, and we decided to celebrate our anniversary…read more I chose the 24K pedicure for us, and it was an incredible experience from start to finish. A lot of shops advertise "luxury" pedicures, but Nell's Palace truly delivers. Nothing was rushed, it was relaxing, enjoyable, and felt like a real treat. We both left feeling more relaxed and rejuvenated than we have from any pedicure before. I had Kim, who did an amazing job with great attention to detail, and my wife had Hannah, who gave her one of the best massages she has ever had during a pedicure. Although the chairs in the front waiting area could use some cleaning and there were a flies and small bugs in the back area that wouldn't leave us alone, I still can't take away any stars because the pedicure itself was that good. I do hope they address those issues, but we will definitely be back and are hoping Nell's Palace becomes our new spot for pedicures.

I highly recommend Relaxing Nail Spa!…read more From the moment you walk in, the environment is clean, peaceful, and truly lives up to its name. The entire shop provides a welcoming and professional experience. Vanessa, the owner, does an amazing job and sets the standard for quality and care. I come regularly for my nails and pedicures, and the service is always consistent, detailed, and never rushed. My nails always come out beautiful and polished, and the pedicures are relaxing and thorough every time. You can tell there's pride in the work and the overall experience. If you're looking for a nail salon that delivers quality, consistency, and a great atmosphere -- this is the place!

Great pedicure by Julie Will use again third time there…read morevery happy Clean neat and take walk ins I did have appointment

Lisa is amazing!! She made my 7-year old feel right at home and gave her exactly what she was…read morelooking for in color/design. My daughter gives her 100 stars, lol. I asked for a leaf design on my big toe and she came with the perfect green color and I absolutely love it! I also couldn't be happier with my natural acrylic set If you're looking for quality care, creative skills, good conversation, and a committed Nail Tech relationship, you need to hit up Lisa for an appointment ASAP. Don't be fooled if you only see Lisa in the shop, she is a BOSS at what she does. She's worth the wait. Thank you Lisa!!

Lisa is amazing and gets me right every time. Her customer service is so warm and welcoming; I love…read morebringing my loved ones in with me to get their nails done and hearing how much they enjoyed Lisa's services. Today, I brought my boyfriend in w me for a pedicure. He enjoyed it so much that he felt real relaxed in the massage chair and damn near fell asleep (like last time lol)! Thanks Lisa for always taking care of us, and congrats on being a mommy!

These nails are over a month old and they still look great everybody in here does great work also,…read moreand they're very respectful and very welcoming you'll feel right at home.

I am OBSESSED with my nails Natalie truly did her thing! She pays so much attention to detail and…read moreyou can tell she genuinely cares about her work -- she's a real artist who takes pride in perfecting her craft. If you book with her, just remember to be patient because perfection takes time, and she makes sure every set comes out flawless. Trust me, it is ALWAYS worth the wait. I love my nails so much and will definitely keep coming back!

I came for the first time 2 weeks ago for a full set of dipping powder. I have 4 chipped nails and…read moremy thumb nail has a crack halfway through it. When I showed them my nails and asked if they could fix them, they said I would have to pay again for a full set. I've had dipping powder many times by other shops and never had this problem. I won't be back!

I called super last minute to schedule a same day appointment & they took me in. Upon arrival, I…read morewas greeted & told my nail tech would be with me shortly. Vibe of the salon was very chill & relaxing. Had some good music playing in the background. After a few minutes, Mimi asked me what I was hoping to get done. Showed her an inspo pic & she ate zoowwnnn.‍ Unfortunately, we couldn't do everything we wanted due to my appointment being so last minute. BUT I am not mad because the quality is top tier. I will be back again!

Aww, glorious. This has been my sister's go-to nail shop for years now, and I've finally meandered…read moreon over to her side. I'm not entirely sure what took so long, except that I've always had my own nail shop to go to until pretty recently and have only recently become a nail shop orphan. It's been tough. Being without a nail shop family is one of the loneliest, scariest, and most isolating places a person can be. Who to trust? How to begin anew? Each mani/pedi with a new shop is a shot in the dark, a dangerous gamble, a risky endeavor. So, my sister has been telling me for a while now to stop complaining if I'm not going to just follow her advice (which hasn't led me too far astray in the last 35 years... mostly) and go to her shop. The staff at Glory are all sweet and the shop is clean and tidy. I also couldn't help but notice that their prices were better than what I had been paying at my previous (more pricey) place, and I ain't mad at it. I called before, so I can't speak for their walk-in wait times but they weren't too busy for a Saturday afternoon. I got in and out in a reasonable amount of time but still felt like the pedicurist spent a while on my massage and didn't try to rush through and part of the pampering process. Glory be.

I love this place! The staff is always so nice and they do a great job. The place is clean and has…read morea lot of colors to choose from. I am diabetic and I have to be really careful with my feet. The staff always take's that in consideration and are gentle with pedicures.

I have to say I have been to most the nail salons in Antioch and with this one I had the best…read moreexperience coming here for a manicure and pedicure. I hadn't been here in years and I am glad I stopped by ! They accept walk ins and they don't make you feel rushed when you come they take their time and it feels very family oriented. It was a good vibe. Thank you for giving me the best experience I have had in years ! I will definitely be coming back !!

Tina always does an amazing job! She has great recommendations and is very thorough. We've been…read morecoming here regularly for over a year. The staff are always super nice.

Dave has been doing my nails for maybe a 1.5 years and I've never left disappointed! He does it…read morepretty fast too, which I love! Highly recommend! Thank you Dave!

I have been going here consistently for the past 4 years. They are very welcoming in terms of…read moreenergy, and get straight to the point. Even when they are busy they always manage to move quickly and efficiently. They always deliver when it comes to the design and or set that I want, and I leave satisfied every time.