From start to finish, this company exceeded every expectation. The consultation was honest and…read morehelpful, the pricing was fair, and the installers treated my home with respect. The craftsmanship is top-notch. I'm thrilled with the finished product and will absolutely use them again for future projects.

I've purchased from Epic Floor twice. The first time went fine, but the second experience has been…read morefrustrating. Ricky, the owner, over-ordered flooring and padding for my project, even though I provided accurate measurements. I ended up with four extra boxes of laminate and a full roll of padding. On May 16, 2025, I returned the extra product. At first, Ricky said returns were difficult and mentioned a 30% restocking fee. I then contacted the warehouse where the product came from, and they gave me a receipt confirming a 15% restocking fee. I sent Ricky the proof, and since then, I've reached out multiple times -- politely and patiently -- but he's ignored my messages and still hasn't refunded the credit he owes me. It's disappointing to be treated this way over a few hundred dollars, especially after being a loyal and trusting customer. I paid him upfront without hesitation, but unfortunately, he hasn't shown the same honesty in return.

Helpful, genuine owner! Rick directs you in the right direction for your needs. Highly recommend…read more Very nice store as well.

We used Crown Valley Flooring to demo our old vinyl flooring and install porcelain tile throughout…read moreour entire downstairs. We worked with Karen throughout the entire process, and she was fantastic. My family is so happy with the final result. Karen went above and beyond to help us and resolve any issues quickly. This was a two-week project, and the team did an amazing job. The workers were professional, helpful, and showed up every day to keep things moving. Anytime we noticed an issue, it was addressed by the end of the day. Overall, my experience was excellent. I highly recommend Crown Valley Flooring!

I couldn't agree more with the other positive reviews here. Venetian Flooring has always been…read morereliable, punctual, and respectful of our schedule. They do great work--efficiently, neatly, and with attention to detail. Having used them twice for our flooring projects, we highly recommend them and trust their services.

Our friends recommended Venetian Flooring to us because they used them for their home remodel, and…read morewe also had a great experience with them from beginning to end! Eric was always very punctual and responsive from the very beginning. Plus their two big advantages over other vendors is: 1) their quote is all-inclusive - they don't nickle and dime you and what's in your contract is what you get. They even paint and install new baseboards as part of that contract! 2) their one-day turn around time. I couldn't believe that our floors would only take one day to do, but they delivered!! This was a huge benefit for us because we were still living in our home during renos and who wants to be living in an unfinished space for days at a time in dust and yuck. Not me! After we got their quote, we got a few other quotes and Venetian came the most competitively priced and had the best value proposition. They do quality work and they make the process headache free. Really thankful for Eric and his team for their professionalism and craftsmanship. We love our brand new floors!!

We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

I randomly went to the showroom on a Friday while looking for tile for my shower that we were…read morerenovating in our home in San Clemente. I was shown around by a very nice man (Cesar) and found the perfect tile for our shower. He let me borrow the sample for the weekend which was incredibly helpful. I showed the sample to my wife and she loved it as well. On Monday I went in and purchased the amount of tile my installer recommended. On my excitement of buying I did not read and was not told that all sales are final. After finishing up our shower which by the way came out perfect, I called and asked if I could return one full box for a refund. No was the answer and I was out $75.00 and have a box and half of tiles that will never be used. My suggestion is be very certain of measurements because once you sign the invoice you have cross the road of literally no return. My shower looks fantastic I could not picked a better tile and my installer (FRG Tile Installation) did an excellent job, just be wary of the no return policy so your not overpaying with no option of a refund.

We are in our 70's and have been very fortunate to have owned and remodeled multiple homes. Up…read moreuntil now however, we had never received the type of expert design and construction services afforded by Royal Flooring and Remodeling in Mission Viejo, CA. They are absolutely AMAZING! The owner/contractor Ray is a highly experienced contractor himself but he also has a very large team of experts who have all been with him for Years and do literally everything including complex electrical, plumbing, paint, general construction and more. Ray has a physical store in Mission Viejo filled with beautiful samples of everything from cabinets, flooring, quartz and more so on top of everything else, he is able to offer very convenient "one stop shopping." On top of all this, their rates were highly competitive. We could not recommend this company more highly.

Ray Danesh was a pleasure to work with. He has done carpeting and luxury vinyl throughout my entire…read morehouse. They also did new cabinetry with a quartz countertop and they fixed a wood piece in my door. In all instances, his workers have been professional, on time, and courteous. Ray went above and beyond to have two of our mirrors cut down to size to perfectly fit underneath the new cabinets that they installed. Their showroom in Mission Viejo is extremely useful to find good quality flooring, countertops and cabinetry. They also helped us to eyeball what would look good when it came to the color scheme with vinyl, cabinets and the quartz. It looks fantastic. Ray is super responsive. He came to our home almost immediately to give us our initial quotes. He patiently waited for us to get back with them and he worked well to find a start date that worked around our schedule. We have a baby at home and they were willing to come one day after our baby's nap time to not disrupt our schedule. When something wasn't quite right, he fixed it. It was refreshing to work with a contractor who stands behind the quality of their work and is humble enough to not argue or nickel and dime you. We had previously worked with a contractor at another company who made our lives very stressful and who fought us any time we found a flaw in their work. Not only was Royal Flooring's craftsmanship sound, Ray was so easy to work with throughout the entire process. I would highly recommend this company to any family member, friend or stranger.

I can't say enough good things about Fairmont Flooring. After having an issue with my carpet, I…read morereached out and was genuinely impressed by how quickly the situation was handled. Joe, the owner, personally responded right away and took full responsibility for making sure everything was resolved. Joe was professional, responsive, and clearly committed to standing behind his work. He scheduled the repair promptly, explained what needed to be done, and made sure the carpet was fixed correctly and to a high standard. The end result looked great, and the issue was completely resolved. What really sets Fairmont Flooring apart is their customer service. It's clear they care about their customers and take pride in their work, which is something you don't always find these days. From start to finish, the experience was smooth, stress-free, and exceeded my expectations. I highly recommend Fairmont Flooring to anyone looking for quality flooring work, professionalism, and a company that truly stands behind what they do. Amazing customer service and excellent work all around!

So Steve Vouzzo was recommended to me by a friend and so I used his company Fairmont Flooring to…read moreput carpet in my house. The carpet is shredding in certain areas and I have contacted Steve multiple times with no phone call back from him and no response. The quality of work is absolutely horrible and I could never recommend this individual or Company to anybody. What an embarrassment.

Joe did an excellent job -- A+ -- on my shower replacement and I am very pleased with the result…read more Joe came to estimate the work, providing good suggestions (enlarging size, adding bench, angled glass enclosure). He gave me a reasonable price with no pressure. The job involved removing the old tub/shower, replacing the plumbing, building a bench, wet-mopping, adding cement-backing, installing porcelain tile, replacing the flooring, adding drywall (including re-stucco-ing, and repainting). Each team - demolition, plumber, framing, wet-mop, tiler, dry-wall/painter - was professional, competent, hardworking, and clean-minded. Keep in mind that this is not a one day job --- mine took 1 1/2 weeks. Joe was always responsive to my calls and kept the job moving. Also, his quote does not include the glass enclosure. Joe sent me a good glass enclosure contractor and he added an additional week - 1 day for estimate, 5 days to cut/temper the glass, and one day to install. I enjoyed watching them work. To get the job done right, there is a lot of expertise involved. My wife was so grateful that she always provided snacks and water for the crews.

I strongly dislike giving reviews lower than three stars. Unfortunately, I cannot give more than…read moretwo stars here, and I should only give 1 star-. My experience with Joe, the manager who handled most of the communication, was terrible. In my opinion, he did not have enough hands-on construction knowledge to properly manage a remodel. He seemed to rely almost entirely on what his employees or subcontractors told him, even when they were wrong. When I pointed out mistakes, he often pushed back, blamed me, or tried to make me pay to fix issues caused by his own crew. A few examples: -We specified grout colors, and they used them on the wrong tiles and areas. -The wrong sinks were ordered. -The wrong faucets were ordered. -The wrong tiles were ordered. -The wrong counter top was delivered. -Kitchen cabinets were faulty and installed improperly. -They promised one type of flooring, then delivered something completely different, including a different color, and installed it incorrectly. -They tried to conceal faulty piping inside my walls. Had I not walked in unexpectedly, I would never have seen it. -They poured a foundation for a small extension without making it deep enough or installing a moisture barrier. We now have tiles showing signs of moisture damage. -They did not repaint several rooms. They cleaned the walls and then claimed the rooms had been painted. -The electrician made serious mistakes, including issues that almost caused a fire in my house. The overall pattern was simple: -They made mistakes. -I had to catch the mistakes. -Joe often tried to shift blame. -They tried to charge me to fix problems they caused. I also felt like Joe tried to take advantage of me financially. He handwrote the quote and invoice, and I trusted that the items we discussed would be handled as agreed. Later, he tried to back away from what had been discussed and claimed certain items were not included. Only after I involved the owner did Joe back down and admit he had made a mistake. There were also major management and communication problems: -Joe is not the contractor who owns the business. -From what I saw, there was no professional contractor consistently supervising the crew. -Joe would come by occasionally, look around, speak with the crew, and leave. -The crew often seemed confused about what needed to be done. -Communication between Joe and the crew appeared poor, which caused constant errors. The crew was also a revolving door. Different people came on different days. One person would start the flooring, and others would come later to finish it. The same thing happened with tile, plumbing, electrical work, and other parts of the project. Each time someone new showed up, they seemed to have little or no idea what had been agreed to. Joe also asked personal questions that made us uncomfortable, including: -Where are you from? -What do you do? -Can I see your cars? -"Wow, you went to that restaurant? It's very expensive." -"This was an expensive house. You must be very rich." That felt inappropriate and uncomfortable. Overall, this was a nightmare experience. Never again. The only reason I am giving two stars is that they finished quickly, and by the end, I was simply relieved to have them gone.

We couldn't be more pleased with the installation of our new flooring. Camran was tremendous in…read morefinding exactly the right type of floor for our home, ensuring low VOC glues would used and working with our schedule. Alex and the install team were phenomenal. Completed our entire space (1,800 sq ft plus stairs) in 4 days. Were very careful in moving furniture before and after. And the attention to detail to ensure everything was correct was great. Highly recommend for a flooring project.

So online it allows me to order the product. Says they have it in stock. Then when I call. They…read moresay. They don't know I need to email them the product inquiry. Then they respond with -- Thank you for your inquiry. Unfortunately, this is a discontinued product. We have exhausted the last of our stock and do not have any similar items that we can offer. We are not aware of anyone that may have any actual or similar items in stock as well. We apologize for the inconvenience. Thank you. Team HFD Talk about misleading As far as Reza and your response. It is misleading if your site takes my money for a product that is not available. Don't you think. Entitled?? Or just doesn't appreciate being ripped off I was finalizing my checkout on your website. So. Really. Check your information before you jump on your judgements sir. I advise you to go to your own website if you're so confident. Place for item LI-NE106 rum put your card in. See what happens.