Great response time. Good communication throughout the process. Clean, professional and…read moretrustworthy. Will definitely call upon Great NW RV again in the future.

Justin is the real deal. His decades of experience in RV service was immediately known. From his…read morewell-equipped service trailer, to his fast troubleshooting. His wealth of knowledge and willingness to provide tips alone made choosing him worth it. I had a challenging electrical issue with my 2023 travel trailer. I spent several hours trying to figure it out, only to get increasingly frustrated. Within about 30 minutes, Justin had discovered the issue, tested the parts (converter), and came up with a game plan to get it fixed before my upcoming camping trip. Justin was able I locate the part I needed the next day, and squeezed me in to his schedule to install it that evening. I'm thrilled to have my RV back to working like new. However, I appreciate the professionalism, customer service, and great personality that I got from Justin even more. Without a doubt, I highly recommend using Great NW RV for your maintenance and RV repair needs. I assure you that you will not find better.

Israel does excellent and thorough work. He not only repaired/replaced the obvious things in our…read more"new to us" 2008 RV but inspected and caught a few things we hadn't seen and would have caused problems in the future. His prices are fair. He explains things as he goes and makes sure everything is in working order. I would definitely hire him again and will gladly refer his service to everyone.

Israel responded quickly for a wheel bearing maintenance job on our dual axle trailer…read more Day of service he updated on his arrival time. He went straight to work after he arrived. The price was reasonable for the service provided and I was able pay via check since I had to leave. Israel messaged me when finished the job and cleaned the trailer pad afterwards. I will use Israel for future maintenance that comes up.

If this seems like a long review, it's because Accurate Mobile RV Repair impressed me in every…read moreinstance from scheduling and information to repairs/workmanship and communications. I have two version; short and long. For the short version: FIVE Stars * I definitely give Accurate Mobile RV Repair Five-Stars in all categories. * I have already recommended Accurate Mobile RV Repair to my neighbors * Their service fee and mobile rate is within industry standards and reasonable * Multiple ways to pay through Zell, Venmo, PayPal, and a few others I can't recall. * Excellent communication and ease of scheduling For those of you that have tried to get a mobile repair person to come out, you know that it can take days before someone calls you back to schedule, if they show up, they are very late and they will not have the parts or correct tools to fix the issues. Complete Review: We recently purchased a new RV, and after spending a short amount of time in the RV we started noticing flaws in the workmanship and things that didn't function correctly. Since we reside in our RV, taking it into the dealership for repairs was impractical and expensive. I notified the dealership and they provided me with contact info for Accurate Mobile RV Repair. I left a voicemail for them and Karen called me back the same day. Since the repairs would be covered under warranty, Karen advised me of the process that is required by the manufacturer to get the work completed. I sent her a list of 14 items needing repair; everything from a cracked shower, appliance issues to missing exterior rivets. Karen is very competent and knowledgeable about the warranty process and pitfalls I might face. She was able to advise me what the manufacturer would require me to pay and what would most likely be covered. She also does all the scheduling and had a couple of great troubleshooting steps. Like clockwork, Josh the owner of Accurate Mobile RV Repair arrived and performed a walk through with me to review all the issues on my list. He asked questions and took photos of each item for a before and after report for the manufacturer. On my list was an outdoor faucet that I couldn't get to work properly-Josh discovered it was "user error" on my part but never made me feel I was incompetent. LOL Josh is not new to repairing RV's and is super organized, very patient and extremely informative. His troubleshooting and repair skills are very efficient and spot on. We've never used a generator before and the new RV comes with one-but not much for instructions. We watched some YouTube videos but none of them answered all our questions. Josh instructed us on the maintenance and how to use the generator and how it all works. I am now

I've been in the customer service business my whole adult life and I'm trying to remember if I've…read moreever received better service than the service I got from Josh and his company. He spent the better part of two days communicating with me by text, while he was on other jobs trying to help me with a black tank issue. Great service. Friendly. Helpful. Giving me cost based options. Better than 5 stars. I'm new to the "trailer life" and I would be lost without his help. Thanks so much.

Just friggin lucky, I guess. Our slide was stuck in the "out" position and we had places to go and…read morepeople to see. Drat. I couldn't pix being a driving lane and not hitting things going down the road. Fortunately. Del was just down the road piece and came out to help us with our problem. He's very thoughtful and understands RV's to an infinite degree. If he isn't sure, he knows who to ask to solve a problem. Our slide motor was unique and he You -Tubed some data and fixed it in no time at all. Very personable, honest and effective at the job. If on HWY 30 in the future, we would not hesitate to call Del if any excuse/reason came up. The charge for the work was fair, the quality of the decision making superb, and he did what we asked him to do. Thank you Del

Needed some work done on my 5th wheel that was a little beyond my ability but my budget is a little…read moretight right now. A friend recommended giving Brent a try and I couldn't be happier. He had been a tech at one of the larger RV centers for years but decided to go out on his own. His shop is small but his service is large and much more affordable. Really nice guy to work with.

Called on a Sunday afternoon when we couldn't get the jacks to retract. Technician called to…read moreconfirm his ETA, diagnosed the problem and fixed it. It was only 2 hours from the time of my call to when he was finished. Very happy to be back on the road again.

Unreliable! Terrible follow through! i called Thomas from Mt Rainier and explained our RV problem…read more i told him we were heading to Beaverton Oregon and he said he could look at the RV the next day that i should call him Thursday at 10 and he would come by. i called 3 times and sent texts. He never returned our calls or texts! we lost an entire day waiting for him! common courtesy would have been to let us know if he wasn't planning on showing up!

Wow! What a fantastic experience with this team! We bought a (new to us) RV and after seeing…read moreClackamas RVs name all around we decided to reach out and have the new toy looked over by a professional! Carli and Team went into motion for us! Before our trip they came out and evaluated the RV looked it over and helped with much needed repairs and advice for our upcoming trip! Huge load off our shoulders as we didn't have the time to safety check it before we hit the road! Carli gave us incredible safety tips and welcomed advice! 5 star all the way!!!!! Do not hesitate to use this team! Small business big impact! I will Highly recommend to all my friends and family!

When traveling out west we developed AC issues and needed to have our unit replaced on our Class B…read moremotorhome. Knowing that we would be in the Portland area in about a week, we reached out to Carly at Clackamas RV. They ordered us a new unit to be on hand when we got there. Being on the road, they worked us in right away upon our arrival. They did excellent work and we found the staff to be extremely knowledgeable and professional. Thanks to them we were able to continue on home to Florida with a dependable AC as we passed through the desert southwest and the deep south in August.

No answer to phone calls or emails for 4 months. Sounds like other people are having the same…read moreissue there.

Dustin was amazingly helpful and absolutely no pressure. This is my second RV purchase, and even…read morethough I didn't end up buying from them, they were so fantastic to work with. They just couldn't match the offer I'd received elsewhere for my trade-in, but otherwise I totally would have gone with them. Even though I didn't buy from them, Dustin contacted me and said I could reach out with any questions, anytime. Go and spend an afternoon there browsing the inventory. Pamela H.

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!

We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!

The solenoid went out on the starter on my pick up truck and I didn't want to risk driving to a…read moreshop not having a starter and towing would be $100 each way. So I called these guys and scheduled an appointment. I didn't know they were located in Salem, with me in Eugene , I was ready to keep looking but they were open to scheduling for the following week, the truck had been sitting for 6 months so it didn't much matter to me. They communicated and were on time with all encounters and the job was completed and all I needed to do was to replace the two batterie$. I would recommend their service and would use again. Sorry I don't remember the name of the dispatch or the mechanic who did the work Both were professional and considerate. Thanks

Takes advantage of women. Changes you hundreds if not thousands more with ni guarantee. Do not go…read morehere unless you want to spend all your money just to have the same problem you had before you went in. I got my engine replaced here and it wouldn't even start up when I came to pick it up. These people aren't mechanics they are Thieves.

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

We started seriously thinking about solar after we had a knock at the door from a solar sales…read moreperson. We ended up speaking with several of the big solar installers and another couple smaller ones. They all wanted us to take huge low interest loans to buy a lower quality system than what we got with Smart Solar Energy. Smart Solar Energy allowed is to choose the equipment we wanted at no extra cost, and the overall cost was less than half what many others were trying to sell us. The install was delayed by a day because of illness then some paperwork wasn't left requiring a few extra days during install, but other than that they were great to work with and I highly recommend Smart Solar Energy.