Such an excellent Transmission shop. Had a difficult issue…read morewith my 2012 Mercedes 722.9 4matic Transmission, and Lakewood was great, they did some technical software work on the Tranny and helped me get it resolved for under $150. Even though i am up in the Seattle area, this is my go to Tranny resource for all my vehicles: Mercedes, Porsche and Mini. Thanks guys!

This place is a flat rate rip off con artist run by thieves and Crooks as they give you out a…read morecoupon and then when you come in for that free service or something somehow your transmission is faulty and no good no more $3,500 later you had to cut bring it back again for another $500 job that was the original problem in the beginning was a bellows that need to fix it. They ripped me off for four grand.

Smitty detailed all my needs and the services I requested and exceeded my expectations!…read more I had an excellent experience with Titus Will Collision Center in Tacoma. The entire team was professional, friendly, and communicative from start to finish. They kept me updated throughout the repair process and made everything as smooth and stress-free as possible. The quality of the repairs exceeded my expectations. My vehicle looked like new when I picked it up, and the attention to detail was impressive. What really stood out was their honesty and transparency. Not only did they complete the work efficiently, but the final cost actually came in under the original estimate, which was a pleasant surprise. I truly appreciate their outstanding customer service, quality workmanship, and integrity. I highly recommend Titus Will Collision Center to anyone looking for reliable, high-quality collision repair in Tacoma.

5 Stars. This place is fantastic…read more Brought my Toyota Tacoma in to repair the door frame on the passenger side and while it did take longer than I would've liked, I was both able to get my truck in sooner and get it back faster than any dealership and a lot of repair shops. They had done a good job on it, but after the repair, my passenger door was clunking when I opened and closed it, so I brought it back 2 months later and Smitty was able to help get it fixed for no charge. Genuinely cannot recommend this place enough, I will be recommending it to anyone I know who needs a repair or service.

Called to inquire about an oil change and was quoted $110 for full synthetic. I made an appointment…read moreand brought my car in. Chuck told me he has been the owner for a year and a half now. He is kind, courteous, and got my oil changed in less than an hour. Excellent service. Final cost was closer to $130 and looks like the base cost was actually $120 on my invoice.

Came by for an oil change yesterday and place had no customers inside and not much going on but was…read moretold they had no availability for an oil change. They offered to schedule an appointment for another day so I agreed and made an appointment today at 1pm. This place was closed/shut down for several months but has since re-opened. When I came with my appointment today no customers were in the lobby and the phone never rang. They changed my oil with a 45 minute wait. They also put air in my tires and reset the "change oil light" that was on. The guy was nice and friendly. The waiting lobby had no TV (it was off and not sure if it worked?). They also had no water, coffee, or snacks while you wait. They charged $110 for a synthetic oil change and that seemed like a lot for what they did. I might come back, if I do I'll call ahead and make an appointment as they do not appear to want or accept walk in business. But who knows, maybe the place closes its doors again next time I need an oil change?

I have a car that is very prone to needing work done on it and have always gone to McCabe's. They…read moreare the only ones I trust to work on it! Recently we've been battling overheating and worked with Chad trying to figure out the problem. They kept me informed throughout the process and didn't move forward with anything without my approval. My car now finally runs like a car without any amount of overheating for the first time in a very long time! Thanks!!

I've been to this shop three times now, all for routine maintenance on two separate vehicles (two…read moreoil changes, brake fluid flush and a front brake job). I've interacted with multiple advisors and a mechanic and so far the experience has been excellent. Communication has been solid, their pricing is in line with other places, they use good quality parts and fluids, and they have an excellent warranty. Can't find anything to complain about.

Avoid this store - Owner refuses to honor national warrantiesAbsolute disregard for customer…read moreservice and national corporate policies. I brought in a NAPA The Legend Premium AGM Battery that is well within its 36-month free replacement warranty period. The battery is dropping below critical voltage under cracking load, causing severe vehicle electrical dropouts.I have made THREE separate trips to this location, only to be turned away by the store management/owner. They refuse to show me the diagnostic parameters on their screen, refuse to run the required deep bench-charge testing protocol, and strictly refuse to give me a physical printout of the test results to justify their denial. They expect me to accept a verbal-only refusal with zero paper trail.A formal corporate complaint has been escalated to Genuine Parts Company (GPC) franchise compliance, and a case is officially open with the Better Business Bureau. Take your business to a corporate hub or a competitor who actually stands behind what they sell.

The employees are amazing. Always willing to help and provide great service…read more My cousin needed to test her battery and during COVID most places turned us away. Not Napa Auto Parts they tested and replaced the battery for us. Thanks a bunch!

I've trusted Stan at Gig Harbor Auto Body with my family's vehicles for 15 years, and he never…read morefails to impress. From my cars to my wife's and those of our six kids, Stan and his team have handled every repair with unmatched honesty, clear quotes, and top-notch workmanship. When he fixes a car, it stays fixed--no callbacks, no issues, just quality. Most recently, I brought my Nissan Leaf in for an early morning appointment to replace four stolen emblems. Stan personally inspected the car, got right to work, and had it done in no time. His efficiency was remarkable, but what truly sets him apart is his genuine care for his customers. Stan's warm conversation and sincere interest make every visit a pleasure. If you want your repair done right the first time, Gig Harbor Auto Body is the place to go. Stan's expertise, integrity, and dedication have earned my complete trust, and I'll keep coming back for years to come. Highly recommend!

We had a very positive experience - I had caused a serious amount of damage to my 2018 Subaru…read moreOutback - I got an estimate and was ok'd by my insurance - it took awhile but there was a lot of piecing together and time consuming work- they were very responsive to my inquiries and never promised anything they couldn't deliver. When it was finished - they called and when I arrived it was ready - not just done but cleaned interiorly smelling fresh and ready to drive. Stan was very accommodating and was very honest in his assessment . Anytime your car is tied up it is difficult - but when working in coordination it goes much smoother - and that was my experience - after a week there have been no adjustments needed or discoveries made . It drives like the day I bought it .

Buying a car can be stressful... unless you're buying it from Kia of Puyallup. From the moment we…read morewalked in, the vibe was all class and zero pressure. The dealership is spotless, organized, and everyone we met was genuinely friendly, not the "I've had six coffees and a quota to hit" kind of friendly, but actual friendly. Our salesperson Sean was an absolute rockstar. His knowledge of the Kia EV9 is next-level, seriously, the guy could teach a master class on this thing. He explained every detail in plain English, answered every question without missing a beat, and somehow managed to make torque, charging rates, and drive modes sound exciting. Sean made the whole experience feel more like chatting cars with a buddy than sitting through a sales pitch. Jacob was also awesome, super helpful and made sure everything behind the scenes ran smooth as butter. Together, Sean and Jacob made a dream team. The whole dealership runs like a well-tuned engine, clean, professional, and welcoming. Even the coffee was good (and I'm picky about coffee). You can tell they actually care about their customers and take pride in what they do. If you're even thinking about checking out a Kia, especially the EV9, go see Sean and Jacob at Kia of Puyallup. You'll leave with a smile, a great car, and maybe even a new favorite dealership. The Kia EV9 is flat-out awesome, it's like driving the future but without the sci-fi soundtrack. The instant torque, smooth acceleration, and whisper-quiet ride make every trip feel effortless. No gas stations, no oil changes, just plug in and go. The tech inside is incredible too, from the massive screens to the ambient lighting and smart features that actually feel smart. After experiencing this level of comfort, power, and efficiency, I honestly can't imagine ever going back to a gas engine again. Once you go electric, everything else just feels... outdated.

Service department is awful! Love my vehicle but would rather get a root canal, then deal with the…read moreservice department when I bought my van I purchased a lifetime oil change, but I don't even go there for that anymore. I pay for it at a place that's easier to deal with. The hatch shocks wore out on my 2022 Kia carnival and I was three months past the five-year warranty and they wanna charge me over $2000 to replace them.