My wife and I had service and delivery from RXO for a DWR purchase. The drivers were super prompt, very professional and courteous, and got the furniture delivered to exactly the right spot safely and securely. read more

We had a "white glove" mattress delivery from this company through Macy's today which ended up being more of a home invasion. The two delivery men damaged a sentimental painting in our bedroom by leaning a heavy bed frame on it. When asked why they did that, the worker said there was nowhere else to put it. No apology, no remorse, and they even raised their voice at my wife. They both become increasingly hostile until I was thinking about calling the police. I told both men that they need to calm down, to which they said it was just "a language barrier." We all speaking English. After this, my wife felt unsafe in the home and left while I called for customer support. During the call, the two men took our mattress and the frame and left us with nothing to sleep on. The company's current solution to this is to reschedule the delivery for a week from now. So, we're left with no bed to sleep on for a week. However, the two delivery men already unpackaged the frame and mattress and took them both away. So, not only did we not receive anything today, but our products are now open and used instead of new. Definitely not a white glove experience and these two men should not be allowed into people's homes. We have had many deliveries through Macys that were wonderful and efficient. These guys were just two thugs that had no respect for anyone or anything. read more

Rxo - A crook that damaged our property, became hostile over it, and then threw out a bed frame and mattress we already paid for. - Shipping Centers Near Me - Portland, Oregon

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The company did such a great job keeping us informed about our fridge delivery. When it came time to deliver they informed us the night before what our delivery time window was and then updated to a more accurate time the morning of delivery . The men who delivered our fridge were so nice and such hard workers read more

Just received my Simmons mattress ordered from Costco. This was RXO the delivery team Simmons contracted with and they were exemplary. Great pre delivery communication with tracking to see where the team was in route to our home. They arrived when they said they would. They covered their shoes, they were so friendly and even offered to put the old mattress in a bag and move it to the front hallway for Costco to pick up. Can't say enough - they were great! Give those guys a raise!! read more

The delivery team was wonderful. I had two pieces of furniture delivered, one of them very expensive. They were careful and fully professional. Couldn't be happier! read more

They were very helpful and nice. Moved bike inside and even wore booties. Would recommend!

RXO drivers are always polite and courteous. They notify me 30 minutes ahead of actual delivery. Very happy with this service!

Great delivery service! They were quick, professional and I appreciated the 30 min call before they were going to arrive. I paid for the white glove service of an outdoor furniture set and they assembled and placed the furniture perfectly. read more

Bought a dishwasher from LG, delivery and installation to be done by RXO. communication was great on multiple occasions. First delivery date techs brought new dishwasher but since old dishwasher was hard wired they weren't allowed or qualified to wire new dishwasher. We were told we needed a wall receptacle installed. We hired an electrician to install wall receptacle and rescheduled the dishwasher install. 2nd install crew not same as first crew, These two fellows were nice but never installed a dishwasher before, both were clueless on procedures and process for installation. Since new dishwasher came with separate electrical plug pigtail it too would need to be "wired ". Good thing my electrician did it for them. Since these guys weren't qualified but to unload the truck I sent them on their way. I ended up watching an install video from LG and did the install myself in 30 minutes. read more

Rxo - Finished installation - Shipping Centers Near Me - Portland, Oregon

They called ahead of time, they showed up on time, and loaded it into our storage shed with care. It was painless.

Efficient and professional . Nice people on time and good sense of humor Right on time. read more

As promised, the day before they gave me a four-hour delivery window. As promised, the day of the delivery they called me a half hour before arrival. As promised, they were on time and did an expert job of assembling the items. So refreshing. read more

Courteous staff and good communication. The only strange part, and that may not be this company's fault, is that though we had made an order with Polywood, it was connected to West Elm in the RXO system, so when I called into make the delivery appointment, it was confusing because the order was not tied to a company name that thought the order was under. read more

they removed and installed washer & dryer. they were friendly, on time, and careful. loved the text updates and tracking.

Delivery was excellent, fast, friendly and efficient. I was very impressed. I would definitely recommend this company.

Professional experience. Highly recommend. Prompt communication and delivery. Would use again

10+ years of the same service. I'm sure it was just me though. I upgraded from rXO to a newer model. The AXO and am pleased thus far.

Amazing service, worth every penny and more. Chose the white glove service when ordering our Big Fig mattress, and that is exactly what we got. Setup our new bed, took away our old bed, cleaned up all packing materials. It was like magic. They were also very fast and polite. Beyond happy with RXO! read more

Rxo - Big Fig mattress setup, old mattress removed, and all packing materials removed! - Shipping Centers Near Me - Portland, Oregon

On time. Delivered easily without issues. They put the item where I requested. Appreciated a no hassle delivery .

Christophe Cruz and crew were fantastic for our Design Within Reach delivery and white-glove assembly via RXO. Pre-delivery communication was excellent, Christophe was punctual, professional, careful, and charmingly friendly. This is our second DWR delivery via RXO and both have been stellar! read more

We just had a good experience with the delivery and installation of an electric range. The guys were on time, friendly and efficient. They spent the time to make sure it was done right, leveling the oven, setting up the back attachment , etc. Purchased through Samsung direct but Rxo delivered. Would recommend. read more

Very courteous and careful! They were on time, quick and in and out. The tv that they delivered was treated with care. I couldn't ask for a better interaction:)Thank you Rxo! read more

Although I'm sad Peloton now has someone else deliver your Peloton, RXO delivery was great and then people were efficient and friendly. It's just a bummer they don't work for Peloton but luckily this was my 3rd Peloton item so I was familiar. The delivery and set up was great. read more

Rxo - Washer and dryer delivered, old removed - Shipping Centers Near Me - Portland, Oregon

great communication about the delivery timing. I received a delivery date in advance, followed by a window the day before, and a call on the delivery day when the team was 30 minutes out. delivery team was courteous and professional, and ensured the appliance install was done to my satisfaction. thank you!! read more

Rxo - Refrigerator delivery and installation - Shipping Centers Near Me - Portland, Oregon

Delivery went smooth and staff very professional and courteous. Deliver was on time and driver called us 45 minutes before his arrival to let us know when to expect them. read more

Although there were a couple of minor hiccups getting my delivery scheduled with Rxo's phone system, the delivery people themselves were extremely courteous, considerate, and friendly. They unpacked everything and were careful to haul even the little bits of packaging away! read more

Purchased 3 LG products that were delivered dent free and on time! Their communication was great and they arrived when promised which was very important to our 3 day renovation project. read more

Very professional service, they delivered and installed my new washer and dryer in under 15 minutes.

Peloton delivered! :) RXO did a great job and the team was very efficient with the setup of my new treadmill.

****The delivery crew was excellent. They brought this 14 ft shuffleboard box inside even though his order didn't show inside delivery. I had paid for it. It is difficult communicate for scheduling. read more

Just had my second furniture delivery from Rxo and I couldn't be happier with my experience. They were on time, professional, and courteous, and importantly, very careful with my furniture both times. They are very good about keeping you updated on when to expect them. The delivery team (Josh and Angel) did a great job. Highly recommend. read more

We had our new Lg 27 Cu Ft Smart Instaview Counter-Depth French Door Refrigerator delivered and installed today! The team of two did a great job! We're very happy. read more

Rxo - Lg Refrigerator - Shipping Centers Near Me - Portland, Oregon

Delivery crew were fast and thorough and careful to avoid any damage while bringing in new fridge and removing the old one. Setup was quick and everything seems to be working fine with new product, Thanks! read more

They were on time. They kept me updated on their progress. Very professional and great attitude. I highly recommend using them.

They delivered the furniture with care and took the time to put booties over their shoes before coming in the house, since we have a gravel path it's easy for gravel to get tracked in but there wasn't one single bit of it after the delivery. Really appreciate the extra details they watched out for. Highly recommend. read more

Rxo did a great job in their delivery. They notified us of the status of delivery and updated as the delivery day drew closer. The two young men who delivered were courteous, opened the boxes of six chairs, and brought them into the house. Excellent service. read more

Delivery window was accurate- they arrived 30 min after calling and were professional. Delivery went smoothly.

RXO went above and beyond! A dishwasher was delivered to my front door, but I wanted it to be stored in my garage until I have the permit to build an ADU in my garage. I contacted the delivery driver and he actually replied that he was going to pick up his car at the day's end and would return to put it where I wanted it in my garage!!! How many people would DO that??? Totally behind this delivery service!! Thanks very much!! read more

Delivery team did a great job delivering/setting up my peloton and taking away the broken one

Update:: it just gets worse. The resolution number they emailed me goes to a general customer service associate that tries to transfer me to the warehouse that NEVER answers their phones! At least three notes on my account stating attempts and they tell me there is nothing else they can do. It's been bad from the beginning. I've gotten very little help and communication. This was a three attempt delivery and it's still not happened. I've rescheduled work multiple times to receive my order. The latest attempt was half fulfilled and the other half was someone else's order. No call to me was made after the mistake to arrange ANOTHER date of delivery. Where is my bed frame? When will it be here? Going on a month for attempts to deliver. read more

Rxo - Shipping Centers Near Me - Portland, Oregon